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Please share with us your name, age, and current employment.

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Standard design, using categorised Carousels / Horizontal Scrolls with product (restaurant) Card

Easy to understand, common design that users are familiar with

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Copyright © 2023 OpenTable, Inc. 1 Montgomery St Ste 500, San Francisco CA 94104 - All rights reserved.

OpenTable is part of Booking Holdings, the world leader in online travel and related services.

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Restaurants and Restaurant Reservations | OpenTable

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Make online reservations, read restaurant reviews from diners, and earn points towards free meals. OpenTable is a real-time online reservation network for fine dining restaurants.

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Pros:

Works in SG Local

Plenty of big offers and discounts (Up to 50%)

Easy cancellation

Wide variety of food options

Can use for self-pickup

Cons:

not necessary

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Pros:

easy to book reservations on

gives good deals to users

has many different incentives for the user

easy to navigate

Cons:

nonononono

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Our story

We love what can happen around the restaurant table. And since 1998 we've been committed to empowering that experience. From helping restaurants of all sizes thrive, to enabling diners to find and book the perfect table for every occasion, our story is one of human connection-among diners and restaurants, and between restaurants and their communities.

Now, we're growing globally like never before, and continuing to lead the conversation in the tech and restaurant spaces with products that anticipate the ever-evolving needs of both restaurants and diners.

With our passion for hospitality, we take pride in bringing together people and the restaurants they love in the moments that matter. Pull up a chair and join us.

Every month, OpenTable diners write more than 1 million restaurant reviews.

Our network connects diners with over 50,000 restaurants worldwide.

OpenTable seats more than 1 billion diners each year.

Since its introduction in 2008, the OpenTable Reviews program has generated more than 100 million reviews by verified diners.

We proudly support Share Our Strength's No Kid Hungry campaign. Together, our goal is to ensure that all American children get the healthy food they need to live and grow everyday.
Giving Back

Locations

Our growing number of international teams and offices are helping connect restaurants and diners with their communities worldwide.

Join the team

Want a seat at our table? If you're smart, creative, and excited about developing innovative technology that's changing the way people dine out, we'd like to meet you.
Careers at OpenTable

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OpenTable, Inc. is the leading provider of free, real-time online reservations for diners and reservation and guest management solutions for restaurants.

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From Wikipedia, the free encyclopedia

OpenTable is an online restaurant-reservation service company founded by Sid Gorham, Eric Moe and Chuck Templeton on 2 July 1998 and is based in San Francisco, California.

In 1998, operations began with a limited selection of restaurants in San Francisco. Restaurants used the company's back-end software to process the reservations made on the website, resulting in a real-time reservation system for both diners and restaurants. The service has since expanded to cover more than 50,000 restaurants in more than 80 countries.

Reservations are free to end users; the company charges restaurants flat monthly and per-reservation fees for their use of the system. According to the company, it provides online reservations for more than 50,000 restaurants around the world and seats over 1 billion diners per year.

On June 13, 2014, the company announced it had agreed to terms with the Priceline Group (now Booking Holdings, Inc.) to be acquired in an all-cash deal for $2.6 billion.

OpenTable was founded by Chuck Templeton on 2 July 1998, and initially incorporated in California as easyeats.com, Inc.

On 21 May 2009, the company held its initial public offering (IPO), on the NASDAQ stock exchange under the ticker symbol Nasdaq: OPEN. The underwriters of the IPO were Merrill Lynch, Allen & Company, Stifel Nicolaus, and ThinkEquity.

On 1 October 2010, the company acquired Toptable, a restaurant reservation site in the UK.

On 29 January 2013, the company announced that it had entered a definitive agreement to acquire Foodspotting.

On 13 June 2014 the company agreed to a takeover offer by the Priceline Group of $103 a share, a 46% premium on the previous day's closing stock price. The offer valued the company at $2.6 billion. Both companies said OpenTable would continue to operate as a separate business under the same management.

In August 2020, OpenTable named Debby Soo as its new CEO. OpenTable And CLEAR Partner to Help Restaurants Streamline Proof Of Vaccination Requirements Across The US.

Users search for restaurants and reservations based on such parameters as dates, times, cuisine, and price range. Users who have registered their email address with the system will then receive a confirmation email. Users can also receive 100 or 1,000 points after dining that can be redeemed for discounts at member restaurants.

The company also has a mobile application that allows users to find and book dinner reservations.

For restaurants

Restaurant owners use an Electronic Reservation Book which computerizes restaurant host-stand operations and replaces existing paper reservation systems. The system handles reservation management, table management, guest recognition, and email marketing.

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From Wikipedia, the free encyclopedia OpenTable is an online restaurant-reservation service company founded by Sid Gorham, Eric Moe and Chuck Templeton on 2 July 1998 and is based in San Francisco, California. In 1998, operations began with a limited selection of restaurants in San Francisco.

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When was the last time you went to a buffet, and how many people did you go with? Did you book a reservation, or did you do a Walk-In?

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How do you usually book your buffet reservations?

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Are there any issues you face while booking reservations for buffets?

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Do you think buffets are expensive? What price range are you comfortable with?

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How do you usually search for new buffet options to try out?

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When you're trying out a new buffet location, what are some key features or points you look out for?

(expected ans: Quality of food, convenience of location, overall rating, etc.)

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make user use the app and complete tasks in the app

tasks include:

book a reservation for a chosen restaurant

find directions to the restaurant from their current location

questions to ask:

On a scale of 1 - 10, rate how easy it was to find ____

How would you change the app to help yourself use it?

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Can make them use the app

- used a different app

- never used before

Ask the user with assumptions of problem in mind

- don't ask what the problems are

Ask about the app also(?)

Even if indirect users(buffet goers), can provide suggestions

Goal has to be specific

Find out about the experience high and low points

Push surface level answers for deeper answers

Can propose an idea with visuals