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Sorry too many, proud of all the achievements the team pulled off in FY2024, hard to choose just 1

PS stopped asking "what animal is TC?" and complimented the RRA dialogue and case study

2 new TC programmes, especially the both mind- and resources-boggling TLP that we challenged ourselves to conduct

curated tripartism content sufficient to push out learning modules with CSC and MOMA, and staff tripartite think piece at HOD forum

team also supported each other through difficult personal times this year (I saw so much ❤️) and we welcomed healthy baby tang yuan 👶🏻🐉

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Thanks to the guidance of bosses and support from teammates, was able to deliver the tripartism thinkpiece! 😁

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Met our goal of shifting towards more analytics projects!

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Met our goal of shifting towards more analytics projects!

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Sensing team managed to deliver various analytics workstreams to support ops and policy outcomes. Major milestones achieved in text analytics of CRMs & discrimination PQs, CA Xpert and refinements to two predictive models.

At the same time, we continued to deliver difficult reports like ESR and workplace dashboard (even received a compliment from PS for our slide 😂)

Thanks team for the hard work! 👍🙏

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am glad our team managed to do more analytics/AI projects in FY2024 - learnt more technical skills through the AI courses and the ops tech projects we embarked on (-:

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Working on the MRN and retrenchment review 

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Working on the MRN and retrenchment review 

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"A surprise, to be sure, and an unwelcome one."

I'm happy that we were able to deal with the challenges that arose in the aftermath of the Lazada retrenchment and the issues that followed (though the long tail remains - we're still working on it)

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I'm grateful and proud of the proactive team members in my team - we had a few months without a TL after gabs abandoned us left. Each member volunteered to do work as they came in, proactively delivering on the work!

P.S. LT told me to post a cute pic, so here's my cat

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improving our work processes within the team by starting the KM mailbox for PQs, replies to MOP, etc and having a clear workflow and SOP when dealing with complex legis queries. this was helpful as the year went by so i hope to keep working on this tgt with the team

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It’s my first time doing policy related work & I am glad to have a great team to work with and learn from during the implementation process of the PW Act. It was amazing to see the hard work and effort behind the scenes and satisfying to finally see it come to life!

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Our team executed the FY24 plans well and worked closely with partners like NTUC, SNEF, TAL, MOMA (and even TF and research partners) on various key issues. The resilience, teamwork and positive attitude was the key highlight.

1. We realise that partnerships was key to multiply our efforts and the year showed how we grew stronger through links with the industry. New links and opportunities formed with LKYSPP, CSC and MOMA..realise its through weak links that new areas can be developed further. Through it all, it was like building/ shaping a strong foundation/platform like a lego brick model on tripartism for future generations.

2. This helps as a good stepping stone for LRWD to do greater things (I.e policy development, push for fair workplace practices and start discussions on new areas like AI/climate change etc)✨️

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As a team, we have achieved many many milestones across the different teams - platform work, managing retrenchment incidents, tripartism thinkpiece, workplace discrimination 1st bill covering enforcement and more. So it is hard to pick just one. Thinking harder, I realise that the one thing I am most proud of and grateful for is the people and team camaraderie in OPPD. Throughout the year, everyone worked hard and persevered to push through their items no matter how tired or sianz they may feel. Not only that, folks here are also very willing to help each other out, not only within their team but even across teams including on dreadful PQs. This is the one precious feature of OPPD that we must not lose. Without it, we will not be happy working here and we will also not accomplish as much.

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One of the achievements I’m most proud of in FY24 was being part of the team that worked on the implementation of the Platform Workers Legislation. It wasn’t just about working on policies—we had to work through the nitty-gritty details of execution, tackle operational challenges, and ensure that workers and businesses could adapt smoothly.

At the same time, we navigated tough and multiple PQs on retrenchment with timelines that eats into officer’s rest time, all in the name of making sure concerns about worker protections and tripartism were addressed clearly and thoughtfully.

It wasn’t always smooth sailing. There were tough discussions, unexpected roadblocks, and the occasional scolding when things didn’t go as planned. But through it all, the team stuck together, putting in the hard work, long hours, and plenty of back-and-forth debates to get things right. I’m grateful to have worked alongside such a dedicated and resilient team—the kind that supports each other, keeps a sense of humor even in tense moments, and never loses sight of why we do this work.

As Helen Keller put it, "Alone we can do so little; together we can do so much."

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I am most proud of the achievements we had as a team, tackling multiple tricky issues together ☺️

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Shift of focus to DA projects while still keeping up with regular reports like Workplace Dashboard, ESR etc

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Shift of focus to DA projects while still keeping up with regular reports like Workplace Dashboard, ESR etc

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Got to embark on more DA projects this year, like CRM Text Analytics, CAXpert to vet CAs, refinement of model to predict EA offences, POC for PO vetting tool etc to help the teams in OPPD/LRWD!

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We took on more data analytics and AI projects in 2024. This allowed us to learn and improve our technical skills.

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Seeing the dedication and effort that went into implementing the PW Act was eye-opening, and it’s fulfilling to witness it take shape! Am grateful for the guidance of bosses and a supportive team in getting the PWA fees into the legis too. Looking forward to working more with the team!

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The year seems to fly by very quickly. Glad that the OPD team could support this effort on the ops front.