# data[].attributes.body
- serve customer through whatsapp and facebook

- preparing and completing the customer orders and shipment

- key in the orders into the system
- calculate and preparing monthly total sales

# data[].attributes.body
- serve customer through whatsapp and facebook

- preparing and completing the customer orders and shipment

- key in the orders into the system

# data[].attributes.body
- serve customer through whatsapp and facebook

- preparing and completing the customer orders and shipment

- key in the orders into the system

# data[].attributes.body
- serve customer through whatsapp and facebook

- preparing and completing the customer orders and shipment

- key in the orders into the system

# data[].attributes.body
- serve customer through whatsapp and facebook

- preparing and completing the customer orders and shipment

- key in the orders into the system

# data[].attributes.body
- preparing and completing customer's shipment.

- count, sort and records the stock of girls tutu dress

- informed En Shahiran about the stock's record

- key in orders into the system

# data[].attributes.body
- check and add the stock of product left at the display rack.

- serve customer through whatsapp and face to face

- preparing and completing the customer orders and shipment

- key in the orders into the system

# data[].attributes.body
- cleaning the whole boutique

- vacuum and mop the floor

- throw out the trash

- preparing customers order and shipment

- serve customers through whatsapp and face to face

- key in orders into the system

# data[].attributes.body
- count the new stock of product that has arrived
- check the receipt and the amount purchase
- arrange the stock at storage store

# data[].attributes.body
- arrange and hanger the clothes at the display rack
- iron the clothes
- serve customers
- key in orders into the system

# data[].attributes.body
- preparing and completing the customers order and shipment
- serve customers through whatsapp and face to face
- key in orders into the system

# data[].attributes.body
- serve customers through whatsapp and face to face
- preparing and completing customer order and shipment
- key in orders into the system

# data[].attributes.body
- cleaning the shop
- vacuum and mop the floor
- throw out the trash
- preparing customers order and shipment
- serve customers through whatsapp and face to face
- key in orders into the system

# data[].attributes.body
- preparing and completing the customers order and shipment
- serve customers through whatsapp, dm and face to face
- key in orders into the system

# data[].attributes.body
- check and add the stock of product left at the display rack.
- serve customer through whatsapp and face to face
- preparing and completing the customer orders and shipment
- key in the orders into the system

# data[].attributes.body
- cleaning the shop
- vacuum and mop the floor
- throw out the trash
- cleaning the fitting room
- serve customers
- key in orders into the system

# data[].attributes.body
- I was given the task to collect customer's data who has bought over RM150 for monthly lucky draw.
- this boutique offers monthly lucky draw to their customers.
- the customer who has bought items over RM150 will be automatically joined the monthly lucky draw.
- so i have to write the customer's name on the paper and need to choose 3 random customer's name as the winner.

# data[].attributes.body
- serve customers through whatsapp, FB direct message and face to face.
- preparing and completing the customers order and shipments.
- key in orders into the systems

# data[].attributes.body
- check the sizes and designs at the display rack.
- add the sizes and designs that has been sold at the display rack
- hanger and iron the clothes

# data[].attributes.body
- check and count the stock left at the storage store.
- record the stock left according to the sizes and designs
- informed the stock records to the En Shahiran

# data[].attributes.body
- serve customers through WhatsApp and face to face.
- preparing and completing customer orders and shipments.
- key in orders into the system.

# data[].attributes.body
- putting the new price label at the display rack
- preparing and completing customer's order and shipment
- key in orders into the system
-serve customers through WhatsApp and face to face

# data[].attributes.body
- promoting new design to the regular customer through WhatsApp broadcast message
- asking customer's feedback to improve out service and product quality

# data[].attributes.body
-preparing and completing the customers order and shipments
- key in the orders into the system
- serve customers through WhatsApp and face to face

# data[].attributes.body
- cleaning the boutique
- vacuum and mop the floor
- remove the dust
- calculate the monthly total sales.
- send the monthly total sales to En Shahiran.

# data[].attributes.body
- check and count the stock at the storage store
-  record the stock left according to the sizes and design
- informed En Shahiran the record of the stock

# data[].attributes.body
- preparing and completing customer's order and shipment
- key in the orders into the system
- serve customers through WhatsApp and at the physical store

# data[].attributes.body
- updating FB Page
- replying customer's direct message (dm) at FB Page
- replying comments at FB Page
- key in orders into the system

# data[].attributes.body
- serve customer through whatsapp and face to face
- preparing and completing the customer's order and shipment
- key in orders into the system

# data[].attributes.body
- cleaning the storage store and toilets
- swept and mop the floor
- rearrange the product at the storage store.
- the old product that are no longer have all sizes and the product will not restock will be moved to the rack at the back

# data[].attributes.body
- recount the new stock product that has arrived to make sure the quantity of product are correct
- arrange the product at the store rack
- arrange and hanger the product at the display rack

# data[].attributes.body
- I was given the task to iron the clothes to the display rack
- preparing and completing customer's order and shipment
- key in orders into the system

# data[].attributes.body
- check the stock of product at the display rack
- arrange and add stock at display rack.
- top-up the design and sizes that has been sold

# data[].attributes.body
- preparing and completing customer's order and shipment
- serve customer at WhatsApp and face to face
- key in orders into the sytem

# data[].attributes.body
- cleaning the boutique
- mop and vacuum
- remove the dust
- throw out the trash
- preparing and completing customers order and shipment
- key in orders into the system

# data[].attributes.body
- preparing customer's shipment.
- key in orders into the system.
- serve customers through WhatsApp and face to face.

# data[].attributes.body
- preparing customer's shipment.
- count, sort and records the stock of girl long sleeve skirt  dress
- informed En Shahiran about the stock's record
- key in orders into the system

# data[].attributes.body
- preparing customer's shipment
- key in orders into the system
- serve customers through WhatsApp
- updating Fb Page

# data[].attributes.body
- preparing customer's shipment
- key in orders into the sytem
- serve customers through WhatsApp and face to face
- Replying all comments at Fb Page through App Manager and Facebook App

# data[].attributes.body
- clean the the boutique.
- mop and vacuum
- remove the dust
- throw out the trash
- preparing customers order and shipment
- key in orders into the system

# data[].attributes.body
- I was given the task to install the rack for new stock.
- this racks are stock for boys short and long jeans and girl leggings.

# data[].attributes.body
- new stock has arrived, so I need to check the receipt and the purchased amount

- Recount the product to make sure the product is sufficient in quantity
- arrange and hanger the product at the display rack.
- arrange the product at the store rack

# data[].attributes.body
- learned how to calculate the monthly total sales.
- monthly total sales need to be record on the book.
- the records stated the item code, quantity, the price and the number of free postage.

# data[].attributes.body
- learned how to serve customer
- learned how to persuade customers.
- we need to know what customer wants and needs. also, we need to know how to match the design, need to know what size is match with their children according to their weight and height.

# data[].attributes.body
- I was given the task to clean the whole boutique.
- I need to remove the dust, mop the floor, vacuum and throw out the trash.

# data[].attributes.body
- Self-report of industrial traning at House of Kinder boutique with Encik Mohamad Shahiran bin Hamdan which is my industrial training supervisor.

- I was briefed by the industry supervisor about the operational hour of this boutique and my working schedule. also, my specific job scope.

# data[].attributes.body
- I was given the task to clean the store, swept the floor and remove the dust
- Also, I was given the task to count, sort and records the stock of girl long sleeve dress.
- informed En Shahiran about the stock's record.

# data[].attributes.body
- House of Kinder kids store not only focus on physical store, but it also has online store.
- It also has Fb Page which is House of Kinder.
- I learned how to manage the Fb Page and how to manage the Fb Ads.

# data[].attributes.body
- Since this boutique has do online business, I learned how to manage the WhatsApp Business
- learned how to serve customers through WhatsApp platform.
- En Shahiran gives me one smartphone, it is be used as tools for manage Fb Page and WhatsApp business.

# data[].attributes.body
- Learned how to complete the shipping for customer who buy online.
- Learned how to write the customer's details on the shipment form
- the customer's details that need to be write are their name, address, phone number, the date, and the number of pieces that they buy.

# data[].attributes.body
- the shipment for west Malaysia, this company used Citylink Express while for East Malaysia, this company used J&T Express.
- I also learned about how to used J&T Mobile Apps to make the smart order.

# data[].attributes.body
- I have been introduced to Isya, which is the supervisor at this boutique.
- Learned about the product offered by this boutique and the price for each product.

# data[].attributes.body
- I was given the task of counting, sorting and recording the stock of girl short sleeve dress.
- the stock need to be sorting according to the sizes and design.
- stock records need to be informed to En Shahiran, it is to avoid the insufficient stock supply

# data[].attributes.body
- learn the code for each product. the product has their own code, basically the code based on the price of the product. For example, the code SKU 29 is for product RM29.
- learn how to key in orders into the systems. every orders received must be key in into the systems daily.

# data[].attributes.body
- Learn how to organize the product at the rack.
- the product must be sorting according to the sizes and the code.
- basically, the product that has same code must be putting at the same rack. it is to avoid the customer confused about the price.

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https://youtu.be/VHOkScsqWO4

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APT 4098 | INDUSTRIAL TRAINING PRESENTATION