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It's difficult to say what I don't like because I often overlook or do not use the apps or services I don't like, and most necessary services seem to work just fine. But I often get frustrated with many streaming services such as Viaplay and HBO when there's lag and delay.

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I like social media applications because it's nice to stay connected and see what everyone is up to, especially Instagram, because it's so visual and you can see lots of different types of content

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As said before, things should be easy and fun. In the end it also depends very much on how interested the user is.

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The website for Instagram feels very bad to use in my opinion. It lacks features compared to the app and the layout is very barebones in general. Fixing these issues and making it closer to the mobile app version would make it a lot better in terms of usability. Although it is possible that the website is lacking on purpose to encourage people to use the app instead.

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TV Tropes is a website that documents plot conventions and devices, also known as tropes, in media. I like it because it's a fun way to learn about recurring trends in fiction and sometimes find new works to enjoy. It also contains a lot of interesting trivia.

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Things should be both easy to pick up and deep enough to keep the user engaged. There's also a need to strike a balance between appealing to your core audience and mass market appeal.

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At the moment I dislike Yahoo Finance. I sometimes use its conversation section and the message filter is too rough on any comments. Even longer messages might be filtered, even though they are not accepted to the conversation feed. The site is also possessed with irrelevant and flashing advertisement.

Somewhat clear graphs and community (partly) takes me over the frustration and I keep on using it.

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IMAX Corporation: Imax Earnings: Return of Moviegoers to Theaters Underpins Very Strong Results

10 hours ago * Morningstar

Chipotle Mexican Grill, Inc.: Chipotle's Strong Value Positioning Continues to Resonate Despite Consumer Pressure

10 hours ago * Morningstar

O'Reilly Automotive, Inc.: O'Reilly's Industry-Leading Distribution and Execution Deliver Growth as Peers Struggle

10 hours ago * Morningstar

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Yahoo Finance - Stock Market Live, Quotes, Business & Finance News

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At Yahoo Finance, you get free stock quotes, up-to-date news, portfolio management resources, international market data, social interaction and mortgage rates that help you manage your financial life.

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I like reddit.com because it is somewhat easy to use and has this "old forum style" way of showing contents. On the other hand, it has interesting live broadcasts available too. Usually the feed that it is offering is quite entertaining and sometimes even "educational".

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Reddit is a network of communities where people can dive into their interests, hobbies and passions. There's a community for whatever you're interested in on Reddit.

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At first there can be a threshold to overcome difficulties of using a new service/system due to complexity. Moreover, next threshold for longer use of a system or service could be related to community itself and interaction of its members.

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As example, kolagames.com. Haven't actually used that page but I have seen it while going throuht some free online game pages while being bored and I have to say this is not the page I would use. It is kind a messy, just page full of game icons without proper categories or possibility to search the games. There are two categorie: Hot and best. And sure, if you actually use the page there is last played and favourites. But if you want to play "GameNameHere", you need to go throught the whole page  to find one game since there is no real categories and no name search option.  Just fixing those things, the website would already be a little bit better. Sure, there is a chance that someone made this page just for joke.

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Polar fitness tracker (both, the watch and the app). I like it because it is quite easy to use and it is kind of fun and interesting to use. You can set your daily goals and it will tell you when it is achieved. You also get feedback about your exercises, sleep, and activity level of the day/week/month. You will also get pssivity stamps if you stay still longer than 1h which motivates you to get up from computer and take short stretching break (for example).

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Users want things to happen easily and quickly. Or alternatively, the thing they are doing should be fun and interesting. At best case scenario, things happen easily and quickly and they are fun and interesting as well.

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World Anvil is a worldbuilding tool that is supposed to help create a world for a story or a RPG campaign. My biggest problem with it is the way the webpage is designed. There are weirdly placed youtube video players that are supposed to help you teach how to use the service and adds about funktions you can buy in World Anvil. Adds and video players are distracting and removing them might make the website more engaging for me.

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Roll20.net, its a free online virtual tabletop for pen and parer roleplaying games. I like it because its free and it provides something I need; away to play Dungeons and Dragons with my friends online.

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Users crave for instant gratification, and they are easily frustrated is anything takes too long or seems too complicated

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Please recommend at least one website/app/service/product/system and tell why you like it.

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Please recommend at least one website/app/service/product/system and tell why you like it.

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Why is it so difficult to keep customers and users engaged?

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Why is it so difficult to keep customers and users engaged?

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Please also tell us the website/app/service/product/system you don't like. Do you have any solutions to improve it so that it would be more engaging? (You can list as many solutions as you can)

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Please also tell us the website/app/service/product/system you don't like. Do you have any solutions to improve it so that it would be more engaging? (You can list as many solutions as you can)