# data[].attributes.headline
How might we avoid losing customers to competitors?

# data[].attributes.subject
How might we avoid losing customers to competitors?

# data[].attributes.headline
Why customers start switching to other competitor ports

# data[].attributes.subject
Why customers start switching to other competitor ports

# data[].attributes.body
How might we serve a better customer experience to existing customers?

# data[].attributes.body
How might we standardize and simplify the reward system for Pelindo Customers?

# data[].attributes.body
What do our customers think about the current transaction process?

# data[].attributes.body
How attractive is our current customer rewards/ customer loyalty programs?

# data[].attributes.body
What kind of rewards that can motivate customers to increase transaction?

# data[].attributes.body
What are the factors (other than operational factors) that influence customers’ decision in choosing port?

# data[].attributes.body
How might we improve our customer experience to increase customer loyalty and motivate them to increase transaction?

# data[].attributes.body
How might we simplify our transaction process?

# data[].attributes.body
How might we influence our customers to choose our ports and/or increase transaction value by using customer loyalty programs?

# data[].attributes.body
How might we increase our customers’ awareness about our customer loyalty programs?

# data[].attributes.body
How might we distribute customer rewards better and faster?