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Global Emotional Intelligence Assessment
Quadrants include:
- Self-Awareness
- Self-Management
- Social Awareness
- Relationship Management

Minute with John Maxwell over Emotional Intelligence

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The Global Emotional Intelligence Test uses 40 questions which are derived from, the Global instrument, which contains 158 items. These are based on Goleman's four quadrant Emotional Intelligence Competency Model (2002). Click EI Capability Assessment here for more details. Short EI quizzes such as this are meant to be fun, and to give you a guide to which EI areas you are doing well in and those which perhaps you need to focus on for development.

This Test, is a forced-choice psychological test which requires you to choose Instructions for the FREE EI Test one statement in each pair of statements that describes you best. For each pair of statements, select the statement that best applies to you. Do not over-analyse the questions, or try to think of "exceptions to the rule." Be spontaneous and choose the statement that comes closest to the way you are.

Occasionally there will be questions that ask you to make a close call between two choices. This is because the Test is trying to distinguish between specific areas. If a question is very close and you can't decide which statement applies to you best, you can come back to it after you have completed the other questions.

The Test usually takes about 10 minutes to complete. At the end of the test, click on the Score Test button, and wait for the computer to generate an EI profile of your scores. If you have answered honestly and accurately, your scores will reflect your capability level within each of the EI quadrants.

We cannot guarantee the accuracy of the results of this Test - only that it can help you begin your journey of self-development!

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Emotional Intelligence Test - Global Leadership Foundation

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Free emotional intelligence test developed by Global Leadership Foundation

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How effective are your communication skills in a leadership role?
Taken from Mind Tools: Emotional Intelligence in Leadership

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Self-Assessment * 18 min read

Speaking, Listening, Writing, and Reading Effectively

By the Mind Tools Content Team

Communication is one of the most important skills that you need to succeed in the workplace.

If you want to be an expert communicator, you need to be effective at all points in the communication process - from "sender" through to "receiver" - and you must be comfortable with the different channels of communication - face-to-face, online, written, and so on. This is because poor communicators often struggle to develop their careers beyond a certain point.

So, how can you find out how good your communication skills really are? Take this short quiz to find out.

The Communication Quiz

Instructions

For each statement, click the button in the column that best describes you. Please answer questions as you actually are (rather than how you think you should be), and don't worry if some questions seem to score in the "wrong direction." When you are finished, please click the "Calculate My Total" button at the bottom of the test.

15 Statements to Answer

Not at all

Rarely

Sometimes

Often

Very often

Detailed Interpretation

Whenever you communicate with someone else, you each follow the steps of the Communication Process (see figure 1, below).

Figure 1. The Communication Process

During this process, the person who is the source of the communication encodes it into a message, and transmits it through a channel. The receiver decodes the message, and, in one way or another, feeds back his or her understanding or a lack of understanding to the source.

By understanding the steps in the process, you can become more aware of your role in it, recognize what you need to do to communicate effectively, anticipate problems before they happen, and improve your overall ability to communicate effectively.

The sections below help you do this, and improve the way that you communicate at each stage of the process.

The Source - Planning Your Message(Questions 2, 11)Before you start communicating, take a moment to figure out what you want to say, and why. Don't waste time conveying information that isn't necessary - and don't waste the listener or reader's time either. Too often, people just keep talking or writing because they think that by saying more they'll surely cover all the points. Often, however, all they do is confuse the people they're talking to. To plan your communication:Understand your objective.Why are you communicating?Understand your audience. With whom are you communicating? What do they need to know?Plan what you want to say, and how you'll send the message.Seek feedback on how well your message was received.When you do this, you'll be able to craft a message that will be received positively by your audience.Good communicators use the KISS ("Keep It Simple and Straightforward") principle. They know that less is often more, and that good communication should be efficient as well as effective. Encoding - Creating a Clear, Well-Crafted Message(Questions 1, 5, 8, 10, 15)When you know what you want to say, decide exactly how you'll say it. You're responsible for sending a message that's clear and concise. To achieve this, you need to consider not only what you'll say, but also how you think the recipient will perceive it.We often focus on the message that we want to send, and the way in which we'll send it. But if our message is delivered without considering the recipient's perspective, it's likely that part of that message will be lost. To communicate more effectively:Understand what you truly need and want to say.Anticipate the other person's reaction to your message.Choose words and body language that allow the other person to really hear what you're saying.With written communication, make sure that what you write will be perceived the way you intend. Words on a page generally have no emotion - they don't "smile" or "frown" at you while you're reading them (unless you're a very talented writer, of course!)When writing, take time to do the following:Review your style.Avoid jargon or slang.Check your grammar and punctuation.Check also for tone, attitude, nuance, and other subtleties. If you think the message may be misunderstood, it probably will. Take the time to clarify it!Familiarize yourself with your company's writing policies or style guides.Another important consideration is to use pictures, charts, and diagrams wherever possible. As the saying goes, "a picture speaks a thousand words." Our article on charts and graphs has some great tips that help you to use these to communicate clearly.Also, whether you speak or write your message, consider the cultural context. If there's potential for miscommunication or misunderstanding due to cultural or language barriers, address these issues in advance. Consult with people who are familiar with these types of barriers and do your research, so that you're aware of problems you may face. See our article on Effective Cross-Culture Communication for more help. Choosing the Right Channel(Questions 7, 11, 13)Along with encoding your message, you need to choose the best communication channel to use to send it. You want to be efficient, while also making the most of your communication opportunity.Using email to send simple directions is practical. However, if you want to delegate a complex task, an email will probably just lead to more questions, so it may be best to arrange a time to speak in person. And if your communication has any negative emotional content, stay well away from email! Make sure that you communicate face to face or by phone, so that you can judge the impact of your words and adjust your message appropriately.When choosing the right channel for your message, consider the following:The sensitivity and emotional content of the subject.How easy it is to communicate detail.The receiver's preferences.Time constraints.The need to ask and answer questions. Decoding - Receiving and Interpreting a Message(Questions 3, 6, 12, 14)It can be easy to focus on speaking: we want to get our points out there, because we usually have lots to say. However, to be a great communicator, you also need to step back, let the other person talk, and listen.This doesn't mean that you should be passive. Listening is hard work, which is why effective listening is called active listening. To listen actively, give your undivided attention to the speaker:Look at the person.Pay attention to his or her body language.Avoid distractions.Nod and smile to acknowledge points.Occasionally think back about what the person has said.Allow the person to speak, without thinking about what you'll say next.Don't interrupt. Empathic listening also helps you decode messages accurately. To understand a message fully, you have to understand the emotions and underlying feelings that the speaker is expressing. This is where an understanding of body language can be useful. Feedback(Questions 4, 9)You need feedback, because without it, you can't be sure that people have understood your message. Sometimes feedback is verbal, and sometimes it's not. We've looked at the importance of asking questions and listening carefully. However, feedback through body language can also help you to assess the impact of your message. By watching the facial expressions, gestures, and posture of the person you're communicating with, you can spot:Confidence levels.Defensiveness.Agreement.Comprehension (or lack of understanding).Level of interest.Level of engagement with the message.Truthfulness (or lying/dishonesty).As a speaker, understanding your listener's body language can give you an opportunity to adjust your message and make it more understandable, appealing, or interesting. As a listener, body language can show you more about what the other person is saying. You can then ask questions to ensure that you have, indeed, understood each other. In both situations, you can better avoid miscommunication if it happens.Feedback can also be formal. If you're communicating something really important, it can often be worth asking questions of the person you're talking to make sure that they've understood fully. And if you're receiving this sort of communication, repeat it in your own words to check your understanding.

Key Points

It can take a lot of effort to communicate effectively. However, you need to be able to communicate well if you're going to make the most of the opportunities that life has to offer.

By learning the skills you need to communicate effectively, you can learn how to get your ideas across clearly and effectively, and understand much more of the information that's conveyed to you.

Whether you're a speaker, a listener, a writer, or a reader, you are responsible for making sure that messages are communicated accurately. Pay attention to words and actions, ask questions, and watch body language. These will all help to ensure that you say what you mean, and hear what is intended.

Note:

This assessment has not been validated and is intended for illustrative purposes only.

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How Good Are Your Communication Skills? - Speaking, Listening, Writing, and Reading Effectively

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Take this test to see how well you communicate, then use our tools and strategies to improve your communication skills.

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The 21 Irrefutable Laws of Leadership

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Charismatic vs. Transformational Leadership

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Congratulations!
You're almost there. Once your Powtoon is ready to be downloaded we'll send you an email.
If this Powtoon contains live video, the export process may take a bit longer.

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Powtoon.com | See What I Created with Powtoon - Theories of Leadership

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Powtoon gives you everything you need to easily make professional videos and presentations that your clients, colleagues, and friends will love! No design or tech skills are necessary - it's free, easy, and awesome!

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Leadership Philosophy Example

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Creating Leadership Philosophy by Dale Benson

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Creating Leadership Philosophy by Dale Benson

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In this article ...

Learn the questions you need to ask yourself to determine your leadership philosophy.

One ship sails east and another sails west. With the selfsame winds that blow; 'Tis the set of the sails and not the gales That tells them where to go.

Like the winds of the sea are the winds of time. As we journey along through life; 'Tis the set of the soul that determines the goal. And not the calm or the strife.

--Ella Wheeler Wilcox, 1916 (1)

IF OUR SAILS ARE SET CORRECTLY, OUR PERSONAL leadership philosophy--not the gales we encounter every day--will tell us where to go.

In order to develop an effective leadership philosophy, we first need to look at what we mean by the term, "transformational leader." No matter whether our title is leader or manager, we need to be transformational. A transformational leader is one who is capable of leading the organization from one paradigm to the next.

A paradigm is the way we think. The way we do things. The way we approach things. In health care today we need a new model. We need to think differently. We need to do things differently. We need a new paradigm. The paradigm of the past will not work in the future. Our leaders need to be able to lead us from the paradigm of the past to the paradigm of the future. Transformational leaders lead to the next paradigm.

For a transformational leader to be successful, three things are necessary:

1. The transformational leader must choose the correct next paradigm. It is clear to the transformational leader that something has to change. The organization needs a new paradigm in order to thrive in the future. But what should that paradigm be?

In the 1980s, IBM was a mainframe computer company. IBM was also in trouble because, as urban commentator David Stein has pointed out, the "past was gone, and the present was full of confusion." The leaders of IBM made the decision that the company needed to change paradigms, and needed to do it quickly. IBM decided to make laptops, and the Think Pad was born. It was a very successful move from the paradigm of the past to an effective paradigm for the future.

2. The transformational leader must motivate the organization to make the paradigm leap along with him or her. We all prefer things the way we are used to. Changing to a new paradigm is scary. Every organization will resist change. A transformational leader is able to motivate the organization to take a deep breath and make the big leap, believing that the new paradigm, chosen by its leaders, is the right thing to do and, in fact, is the only thing to do.

3. A transformational leader must inspire the organization to hold together while in the very dangerous transition phase between paradigms. We have left the security of doing things the way we did them in the past. We have not...

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Creating your personal leadership philosophy

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In this article ... Learn the questions you need to ask yourself to determine your leadership philosophy. One ship sails east and another sails west. With the selfsame winds that blow; 'Tis the set of the sails and not the gales That tells them where to go.

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Spread the loveThere are four major styles of leadership which apply well in the educational setting. While each of these styles has its good points, there is a wide berth of variation, and in fact, transformational leadership is truly an amalgamation of the best attributes of the other three.

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School Leadership Styles - Which One Are You?

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The leadership styles employed by school leaders play a crux role in the culture and even the basic function of a school. That is why it's crucial for a school leader to understand how each of the school leadership styles impacts the overall effectiveness of his or her school.