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Hi everyone. For SIEP 3, I will proceed at Jamaica Blue Coffee at Setia City Mall, Setia Alam. Today is my first day working at the cafe. Before I start work, I need to get acquainted with all the staff, supervisor and chef. Like previous one, I work in the kitchen department. But for SIEP 3, I work in the front line as a waiter. Before I keep in touch with the foods and drinks, I need to wash my hand to make sure there is no bacteria when I handle the dishes. Today I learned to deliver food to customers in their seats. It is not quite easy because I need to learn how to carry the plate in the right way. I also learned to carry drinks on the tray with only one hand.

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Today I learned to take orders from the customers. I need to speak up in English because most of the customers are foreigners and Chinese. I learned the right way to taking the orders such as using polite language to my customers. I also learned to clean up a table after the customer finish having their meals.

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Today I started to learn how to key in order from the customer into the system. I need to memorize where the order is in the system so that when there is a lot of customers, I can quickly get key in the order. Then I learned to use the cashier machine. There are customers who pay in cash and using a card. I need to memorize the step because if it goes wrong, it will create a short account.

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Today I started to learn about the beverages menu because some customers asked me about the detail of the coffee. There are about 9 varieties of coffee. Example americano, espresso, double espresso, latte, blue latte, mocha, cappucino, macchiato, long macchiato, flat white, affogato, black vienna and white vienna. I need to study all the different coffee and also the taste. It takes almost 2 days to settle it down.

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Today I am still learning about the coffee. The new lesson today is to memorize the cold beverage. There are a lot of cold beverage like ice blend and frappe. I need to know all kinds of flavours and explain to customers who ask. Today also I learn to make a new menu with my chef in the kitchen department. The menu one year ago is still the same and has been added to several new kind of food.

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Today I started to learn how to make a coffee. It is not easy because I have to use a coffee machine. My friend which is a barista teach me how to make a coffee with the right way. First, I need to grind the coffee bean. Then I need to place the coffee bean in the machine. Of course, for the first time I failed. This is because to make a delicious coffee taking some time to master it.

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Today I am still learning how to make coffee properly. The difficult part is how to stim the milk. The different types of coffee need a different method to stim the milk. I keep doing a coffee for a whole day.

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Today I learned to make simple art on top of the coffee. Creating art is a difficult part. I need to improve my skill in stimming the milk because I need to make a perfect form of milk to pour in a cup of coffee.

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Today I learned to receive stock from suppliers. I need to check one by one of the stock in the invoice. Then I need to arrange the stock in the store properly.

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On the last day, I repeated the same thing like the day before this. I keep taking orders from customers, delivering food and drinks to the table, try to make a perfect art on top of the coffee.

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LAMPIRAN E- Rubric presentation SIEP (1)

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https://www.youtube.com/watch?v=4dKBeOkr7xM