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https://youtu.be/hRq9BmGgomU

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Last day training at Arrayyan Travel Services Sdn. Bhd. There so much new things that I have learn at here. A lot of experience that I get here for example sending umrah congregation, visa process and others. The knowledge that I get will use for my future at other place. Thanks to our person in charge, Puan Nuraffenda Mohd Ibrahim, excutive director at Umrah department which willing accept me to get training at Arrayyan Travel. Otherwise, I would like to thanks to all Arrayyan Travel Services staff which guide me and teach me a lot.

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Check the booking on Mira Saha and Mira Ajyad chart whether there are updated or the chart has a several mistake on the reservation chart, room chart and check in chart.

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Check the booking on Mira Saha and Mira Ajyad chart whether there are updated or the chart has a several mistake on the reservation chart, room chart and check in chart.

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-Check the booking on Mira Saha and Mira Ajyad chart whether there are updated or the chart has a several mistake on the reservation chart, room chart and check in chart.
- Preparing several gift from Arrayyan to give to ex arrayyan umrah congregation.

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Helping account staff to check weather chart followed the invoice that have been made by reservation staff to present in front managing director.

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Starting with week 15 on Monday, the first task was checking the ramadan sales for mira ajyad and mira saha.

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The last for week 14, I have been asking to check the hotel sales for Mira Ajyad and Mira Saha at Mecca.

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Entering the office, getting the first task which is checking the hotel chart whether there is any mistake at the chart and I need to tell the mistake to staff at Macca.

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Return from Kuala Lumpur on Tuesday, today was start as usual at Arrayyan office. Today task were check the hotel sales and meals sales for Mira Ajyad and Mira Saha hotel.

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In the second day on week 14, me and one umrah arrayyan staff has been ask to go to Wisma Putra to get the validation in some document before sending the passport to Saudi Embassy for the umrah visa. After going to Wisma Putra, we are heading to Saudi Embassy at Ampang to send the passport to apply the visa. The visa was successful at 3.00 pm and we had been ask to send a gift to ex Arrayyan congregation which are very popular person. The ex arrayyan congregation are Datin Umie Aida, Tan Sri Sharizat and Datin Zaiton Mohammad Jiwa.

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Week 14 has started and I and one umrah staff was given the responsibility to send the last Ramadan Umrah congregation at Kuala Lumpur International Airport (KLIA) for the package 16 days, 15 night. The congregation was coming between 11 am to 12 pm. The congregation start to check in their bag and after check in their bag, the congregation has been ask to stay the place that was stated to gather. In the gather, the congregation was given the lanyard, arrayyan identity card, medical card and give back congregation passport. This airport duty was finish at 1 pm.

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Accompany assistant account to send the check to the several bank for example Am Bank, Bank Islam and also pay Arrayyan electric bill at UTC Johor Bahru.

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Check the several company if there any company was full payment of deposit for hotel booking in Mira Ajyad and Mira Saha for Ramadan month.

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Continue the same activity and routine same like yesterday and there are several things that we see the mistake at the chart and the general ask me to do the list of mistake and need to send it to Mr Ridwan, staff at Macca hotel in Macca.

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Today activity are check the charts and also check the Statement of Account (SOA) whether if there any SOA that not updated and need to tell the reservation staff.

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Start the journey in Arrayyan in first day of week 13, I had been asked to do the same activity in the last friday which check the

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By the end of the week 12, I had been ask to check the room chart, check in chart and also room allocation to know if there any mistaken that I need to inform the general manager and hotel staff at Macca.

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Today activity are checking the room chart, reservation chart and also check in chart and if there is any mistake or miss, I need to tell the general manager about the mistake and tell other staff in Macca.

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Today activity are checking the room chart, reservation chart and also check in chart and if there is any mistake or miss, I need to tell the general manager about the mistake and tell other staff in Macca.

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Second days in Ramadan month, I was asking to apdate any new amend from the customer which are from several travel agencies for example Al Zahabi, Uhr and others.

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Helping general manager to arrange the room for Mira Ajyad and Mira saha hotels in Macca. Then check the chart if there any mistake that I need to correction the mistake from the chart

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Helping reservation stuff to arrange the room for Mira Ajyad and Mira Saha hotel in Macca. Then, helping umrah department to filled up zamzam water to 100 bottles

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Helping reservation staff which are check the charts, arrange the room and update all the amendment and new reservation from the customer for May and June booking.

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Helping reservation staff which are check the charts, arrange the room and update all the amendment and new reservation from the customer for May and June booking.

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Going to Shah Alam Arrayyan branches, umrah courses before the arrayyan congregation going for Umrah at 20 May 2019. The courses running smoothly and it was ended at 2 p.m.

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Helping reservation staff to arrange the room for mira ajyad hotel, and create the invoice for room number.

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Arrange room for mira ajyad because the booking have the amend from the other travel agencies.

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Helping account staff to create and print the hotel invoice Mira Saha and Mira Ajyad.

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Doing some work for the reservation staff. Fill and arrange the room for Mira Ajyad.

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Medical leave (MC) for one day.

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Staying in Kuala lumpur and send for Arrayyan umrah congregation passport for earlier ramadhan package to Saudi Embassy and going back to Johor Bahru at 4.00 p.m

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I'm going to Kuala Lumpur to settle some document in Wisma Putra, sending UHR travel agencies congregation passport and also send the Arrayyan bag to Arrayyan umrah congregation for Last Ramadhan. I'm also get chop

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Helping reservation staff to fill the room that others travel agencies had booking for the April and May 2019. Continue helping accountant staff to doing the invoice payment for January.

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Searching and finding the other Travel agent package for Umrah and visit Baitulmaqdis.

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Helping reservation stuff to select room for the customer for Mira Saha and Mira Ajyad hotel. There are four type of room for the hotels, which are double, triple, quad and quint. After that, fill up the room number invoice from the chart.

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Edit new map for Mecca, edit to make the map can see Al Haram mosque, Kaaba and the hotel

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Fill up sales chart for Mira Saha in March 2019 following the invoice and reservation chart.

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Editing hotel map in Mecca. Replace the Mecca old map which edit to see Al Haram Mosque and Kaaba.

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Learning reservation charts which are room allocation, check in check in chart and invoice for room booking, Mira Ajyad and Mira Saha in excel and pdf.

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Receiving our lecture from University Malaysia Kelantan, Madam Zehan, which is my supervisor for internship course, having small meeting with our person in charge in Arrayyan Travel Services Puan Nuraffenda as Excutive Director in Umrah department. A lot of things that we discuss which are about what the student learn at here, the information of the company and others. It was take 1 hour for the meeting.

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Checking future and bad debt Arrayyan Travel Services and do some correction on the data.

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Sending 177 passport UHR and JDT travel and tours Umrah congregation to Saudi embassy at Kuala Lumpur. We arrive Kuala Lumpur at 9.40 am and submit to Rayhar Travel agencies worker which Arrayyan have a contract with them to enter Saudi Embassy. There are only 167 passport pass the Visa and other 10 are not pass the visa and need to submit again in Friday 5/4/2019

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Double check 177 congregation passport for the UHR travel agency and JDT travel agencies before submit to Saudi Embassy.

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Checking passport detail for the umrah visa before sending the detail to Saudi embassy.

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Airport duty, receiving back 46 Arrayyan Umrah congregation from Saudi Arabia in Kuala Lumpur International Airport (KLIA). Most of the Arrayyan congregation are really satisfied with Arrayyan Travel Services for this Umrah. There are only a few people who are going back to Johor with bus. This is because other congregation are back Johor with flight and others stayed at Kuala Lumpur. The photo show that other arrayyan congregation are going back with bus which arrayyan prepared and others are going back with car, flight and others.

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Completing visa scanning for Uhr and Kembara JDT travel Umrah congregation.

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Fill up room number for Mira Ajyad and Mira Saha and also continue scanning visa for Umrah for UHR and Kembara JDT Travel agency.

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Continue scanning umrah visa for Kembara JDT Umrah Travel Agencies and UHR Travel Agencies.

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Scanning visa and categorize the group which there are 3 type of group Male Group, Women Group and Family.

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Setting a meeting for managing director to set a meeting with Lawyer from Indonesia. It was start from 10 AM until 7 PM.

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Helping reservation stuff fill room number for Mira Saha and Mira Ajyad

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Fill sale chart for Mira Saha from September 2018 until March 2019.

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Helping reservation stuff to fill room number on Mira Ajyad and Mira Saha.

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We got the permission from our person in charge, Executive Director Umrah department, Puan Nuraffenda to come late to work at 10.30 am. I was continue to do new task which we need to doing a chart for the comparison Umrah package price other Travel agencies who was joined on MATTA FAIR in PWTC Kuala Lumpur.

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On this day, we started to go back to Johor Bahru. Before we are going back to Johor Bahru, we need to do several task which we need take several document on Batu Cave where is Al Balad Travel and Tours location and Shah Alam which Arrayyan Travel Services bra

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Last day on MATTA FAIR, we keep promoting to the customer. The advantage on this event is our brand will be known by the others which our market not only from Johor but also for all state in Malaysia. We close the event with many customer give us their information which they look interested on our package.

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Marketing Arrayyan Umrah package from 10 am until 9 pm. Very interesting because on this day, there are so many people come visit to our booth. I got new experience which I need to explain about the package and why the package was different from other Umrah package

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Start to market Arrayyan umrah package from 10 am to 9 pm. For the first day, there only a few people come and visit PWTC for the Matta fair. This is because Friday was a working day at Wilayah Persekutuan Kuala Lumpur and we are waiting for the next day.

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Prepared to go Shah Alam which another Arrayyan Travel Services branch to pick up several document and bring up to PWTC for the Matta Fair. Matta Fair is event that joined by several travel agencies to promote their tourism package

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Filing the document, invoice and receipt payment and also going with Arrayyan stuff to transfer other Travel Agencies payment to Arrayyan travel account. Discuss with Executive  Director Umrah department about Matta Fest which I have to go in Putra World Trade Center in Kuala Lumpur

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Doing filing sytem followed computer arrangement. For example putting Malaysia travel agencies on their file location.

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Learning filing system which the file must be arrange followed arrangement from the computer.

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Today activities are listening the Arrayyan Hotel location, Mira Ajyad and Mira Saha. Mira Ajyad is the hotel 3 star and located 300m from Al Haram. While Mira Saha was located which only 50m from Al Haram. Mira Ajyad contained about 200 rooms while Mira Saha contained 60 rooms. Mira Ajyad had 14 rooms in every floor and Mira saha had 6 rooms in every floor. Mira Saha was a little bit expensive rather than Mira Ajyad because Mira Saha hotel is near to Al Haram rather than Mira Ajyad. The last part is excel learning.

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On this day, the task was check the room reservation chart. I was asked to complete the new amendment from several company which they want to change room. After did the task, I was hearing the explanation from the reservation stuff about what Arrayyan Travel Services do and main of their business. After that the explanation about the several chart that they use to keep the data and information about hotel booking, catering and others. The stuff also explain why they still use traditional method in order to keep the information about the booking and all the data. They are using excel because it was a good method keep the information.

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Today activity or task are reading several chart that showed by the reservation stuff. The stuff show several chart of the company for example room allocation chart, meals chart and also check the invoice. I have been ask to complete the invoice room number for Mira Saha and Mira Ajyad Hotel. For example the detail that I took from the check in chart are check in and checkout date, room number, confirmation number and invoice number.

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Today activity are survey and search Hajj Package. After found several Hajj package, I compile and print out the flyers. There are three type of Hajj that I found which are regular Hajj package, Furada Hajj and Hajj handle by the individual. Furoda Hajj is Hajj that the visa produce by Arab Saudi embassy in Kuala Lumpur not through Tabung Haji.

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The task given today is finding and list the travel agencies and Johor Bahru and other districts. The travel agencies must do umrah tour for example Al Zahabi Travel Agencies. I am using Matta and Ministry of Tourism and Culture (Motac) to find the travel agencies list in Johor

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Today task is continue yesterday task and after finish the task, I was asking to check the payment it's correct amount or not from the bank list and payment tracking.

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Today task is continue yesterday task until 1.00 pm. After break time, in 2 p.m, I had continue to complete and fill the receipt payment which is I must check the payment from other bank which are Bank Islam, and others.

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Today task was given by the accountant department which I must to complete the receipt from other travel agencies in Umrah and Hajj 2018 and 2019 in October, November, December and January. It's good experience because this is first time I doing the account part.

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In this day, our task have been given by the reservation stuff which I must check again about the yesterday task. Then, I must to check the meal packs in March. I must check the meals pack and calculate the price. The meals chart is not fully complete. We must added a new data in the meals chart in Mira Saha and Mira Ajyad meals chart.

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In the first day of second week, I have continue to do the previous task which manage to continue Mira Saha chart of payment from the customer. I had check October and November payment mode and today I continue to check December and January. After finish it, I continue to send the document to the Arrayyan reservation department stuff. It give me a new experience and a little bit about the excel knowledge to drawing the chart.

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Today is the fifth day and my first week intern here. Today i continue yesterday task, and I managed to done it today. I done the payment check for Mira Ajyad which is one of their hotel at Saudi. After done it, continue check for their another branch hotel which is Mira Saha. I check for October, November, December and January. Today I just managed done for October.

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Today is the fourth day I have my internship here at Arrayyan Travel Services Sdn Bhd. Like ussual, I arrive at the office at 8.30am. Today I have been task to fill up the bank TT form and check the company payment for Oktober, November, December and January. Today I just managed done the company payment task until November and will be continue finish it tomorrow

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Listing bad debt and future debt for all travel agencies who had booking and buying the services from Mira Ajyad, Mira Saha and Royal Dar Eiman Hotel in Mekah. I need to check travel agencies from 4 country which Singapore, Malaysia, Indonesia and Mecca.

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In three days internship in Arrayyan Travel Agencies, on this day, I was on reservation department whichI have check the reservation chart and meal chart and finding the error on this chart. It's taking a whole working our on this day. It's such a great experience for me and can use it for the future.

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On second day internship, I was learn on how to do cheque deposit. After that, meeting with general manager and continue doing the price comparison between the travel agency in Umrah tour.

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Today is the first day for me in internship subject. I had choose Arrayyan Travel company as my internship place. For the first activity, we had  been briefing about the company activities and services. After that, I need to do price comparison between the travel agencies. We're start to work from 9 a.m until 7 p.m