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Active listening providing the empathy to speaker. Show respect to them

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Get proper support from others.

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Acitve / listening help listener better understand the situation and provide suggestion / feedback accordingly

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lead the emotion feeling into constructive suggestion. and show understanding and respect for team.

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be loved is easy, because your parents will love you. Be respect is easy, because your children will respect you. What is difficult is being understood.
That cost a lot of effort and practice, if we leaders can do that, which will definitely help build the leadership