# data[].attributes.body
Tourism Malaysia:

The Malaysia Tourism Promotion Board or Tourism Malaysia is an agency under the Ministry of Tourism & Culture, Malaysia. The objective of Tourism Malaysia is to promote Malaysia as an outstanding tourist destination, increase awareness of Malaysia's unique wonders, attractions and cultures and develop domestic tourism and enhance Malaysia's share of the market for meetings, incentives, conventions and exhibitions.

Malaysia Tourism Promotion Board has promoted Malaysia aggressively as a tourism destination to the overseas market. A brand of Malaysia Truly Asia was introduced and several overseas branches of MTPB were opened such as in London, Amsterdam and Dubai. Nevertheless, although the Ministry of Tourism controls tourism administration in Malaysia, the implementation of tourism destination planning, and infrastructure development comes under the Federal Government.

Tourism Malaysia Wilayah Timur:

The first Tourism Malaysia Eastern Region office was opened in Kuantan City on 5 May 2003 at Bangunan Mahkota Square, Jalan Mahkota by placing 3 tourism officer and increase to 10 tourism officer on 2014, including state director and deputy director. On 02 May 2016, the Tourism Malaysia Eastern Region office was moved to Bangunan India Town, Jalan Putra Square 4, due to the strategic location factor in the centre of Kuantan.

Tourism Malaysia are known as a centre for the promotion of tourism products and packages by encouraging travel agencies to sell the packages through various channels, besides Tourism Malaysia Eastern Region play a role in promoting and improving tourist arrivals to Malaysia to conduct the promotion and organization of tourism activities in the state of Pahang.

# data[].attributes.attachment_caption
Photo with the staff of the Tourism Malaysia Eastern Region Office

# data[].attributes.attachment_caption
FINAL REPORT INTERN H18A0464 NURUL AIDA BINTI NOR AZHAR

# data[].attributes.attachment_link.title
FINAL REPORT INTERN H18A0464 NURUL AIDA BT NOR AZHAR

# data[].attributes.attachment_caption
VIDEO PRESENTATION FOR INDUSTRIAL TRAINING | TOURISM MALAYSIA | NURUL AIDA BT. NOR AZHAR (H18A0464)

# data[].attributes.body
Link of video :

YouTube - https://youtu.be/1pjgiseaZCI

Google Drive -  https://drive.google.com/file/d/1UlTRjy6IeapmSt6rexuwkOFMARDN9T4L/view?usp=drivesdk

# data[].attributes.attachment_link.title
VIDEO PRESENTATION FOR INDUSTRIAL TRAINING | TOURISM MALAYSIA | NURUL AIDA BT. NOR AZHAR (H18A0464)

# data[].attributes.headline
Certificate of Appreciation from Tourism Malaysia Wilayah Timur 

# data[].attributes.subject
Certificate of Appreciation from Tourism Malaysia Wilayah Timur 

# data[].attributes.body
Link of padlet https://padlet.com/aidah18a0464/1jwt49ow1ywx2yh4

# data[].attributes.attachment_link.title
RUBRIK PENILAIAN PRESTASI PELAJAR (PENYELIA INDUSTRI)

# data[].attributes.attachment_link.title
RUBRIK PENILAIAN PRESTASI PELAJAR (PENYELIA FAKULTI)

# data[].attributes.attachment_caption
Voucher documents that need to be updated and filed

# data[].attributes.body
Today’s task

7.53 am - Punch card

8.00am - 5.00pm - My task today is to continued the work given by Mr. Khairol who is a financial assistant at the Tourism Malaysia Eastern Region Office. Adjustment and failing of vouchers should be done once a month, then sorted by date for the month so that it looks organized.

The first file should be sorted from voucher numbers 1-35, while the second file should be sorted from voucher numbers 36-54. After that, the compiled file should be placed on the shelf of the finance section in June 2022. Here, I learned various knowledge, like how to use a scanner, check documents and make files in an organized manner.

5.00 pm - Punch card

# data[].attributes.attachment_caption
Printers, scanners and photocopiers for office use

# data[].attributes.body
Today’s task

7.48 am - Punch card

8.00am - 5.00pm - Today, I was assigned by Mr. Khairol to assist him in the preparation of the voucher. Here, there are some tasks that have been done to get good work results. First, I had to scan each voucher that was already stamped by him, and had to be sent using a scanner machine in the order of the vouchers written. The total vouchers are 54 documents and need to be scanned and arranged in order to facilitate the next task.

Among the contents of the vouchers provided are related to claiming salaries or allowances for office staff such as accommodation allowance, transportation allowance, overtime allowance and so on. With this, I have to do it well and organized so that no mistakes will arise and get a satisfactory work result.

5.00 pm - Punch card

# data[].attributes.attachment_caption
The situation during the meeting was held with the office staff

# data[].attributes.body
Today’s task

7.50 am - Punch card

8.00am - 5.00pm - In the morning, I and other staff made preparations for a farewell ceremony to celebrate the practical students who worked hard in raising and promoting tourism products in the three states (Pahang, Kelantan, Terengganu) and also assist officers and staff in all divisions namely the Unit Promotion, Finance and Administration. Here, I need to make sure the meeting room is always in a tidy condition and ready for use before any event is held.

We also have made a potluck where each staff member needs to bring or prepare food from home, then serve it to eat together. After the ceremony, the program continued with a monthly meeting involving all staff of the Tourism Malaysia Eastern Region office to discuss the journey and progress of the program before, during and in the future. All discussions and papers should be presented during the meeting so that they can be discussed or resolved together and to avoid problems that arise.

5.00pm - Punch card

# data[].attributes.body
Took a one-day MC due to ill health ✨

# data[].attributes.attachment_caption
Punch card of Tourism Malaysia Wilayah Timur office staff

# data[].attributes.body
Today's task

7.29 am - Punch card

8.00am - 5.00pm - In the morning, Mrs. Azlina gave me the assignment to count the days that each employee at the TM Wilayah Timur office had been present on their punch cards. The number of net days is then calculated by subtracting the attendance from the total number of June days. Before being forwarded to the headquarters for the next procedure, one of the administration's jobs is to update each employee's punch card, salary, and benefits.

5.00 pm - Punch card

# data[].attributes.body
Today’s task

8.10 am - Punch card

8.10am - 5.10pm - My daily routine at the TM office is to update caller and visitor data into the system every time I receive the latest information. Here, our staff need to enter the information into the EIS System so that monthly data can be sent to HQ according to the set time. In addition, I was also assigned by Mr. Irwan to paste and deliver the sick leave letter to Mrs. Azlina as a record keeping of the attendance of each staff in the office.

In Tourism Malaysia Wilayah Timur, each employee must inform or state the sick leave letter in advance to Mrs. Azlina who is the administrative assistant who takes care of the affairs and welfare of employees. This is to prevent staff from receiving warning letters or being subject to action from headquarters if they do not come to the office at will.

5.10 pm - Punch card

# data[].attributes.attachment_caption
Visitor record book at the Tourism Malaysia Office

# data[].attributes.body
Today’s task

8.03 am - Punch card

8.03am - 5.00pm - Every two weeks, I or another member of staff at the front desk office will update and enter visitor data from the visitor record book into the system, the Executive Information System (EIS). This is one of the tasks that needs to be done by every officer to update the data of every tourism product in TM.

This visitor data must be updated each month in order to store information and analyze visitor arrivals at the Tourism Malaysia Office during that month. Visitors typically come to the office to get information on the place they wish to go, tourist attractions, product update and other things.

5.00 pm - Punch card

# data[].attributes.attachment_caption
The latest data that needs to be updated in the (EIS) system

# data[].attributes.body
Today’s task

8.00 am - Punch card

8.00am - 5.00pm - I was given the assignment by Mrs. Fauziah to enter further data into the provided system, the Executive Information System, about tourism attractions in the state of Pahang, such as email, phone number, fax number, organisation name, and so on, in the morning (EIS). In order to prevent the data from appearing empty, I need to fill in any gaps in the system or mark the item as having no information (NA). Additionally, by completing this activity, you can, in a limited way, broaden your general knowledge and learn about the tourist sites in Pahang, both of which might be useful in the workplace later on.

In the afternoon, Mr. Fikri assigned me the responsibility of updating the most recent information on tourist attractions in Pahang into the system (EIS) and reviewing the available data before it was transmitted to Tourism Malaysia's HQ for the gathering of monthly reports. In order to be transmitted in accordance with the deadline set by the headquarters, all officers and employees in the TM Wilayah Timur office diligently work to complete their assignments and reports in accordance with the assigned states, namely Pahang, Terengganu, and Kelantan.

5.00 pm - Punch card

# data[].attributes.attachment_caption
I am scanning the document given by Mrs. Azlina

# data[].attributes.body
Today’s task

7.40 am - Punch card

8.00am - 5.00pm - Mrs. Azlina gave me the assignment to scan the correspondence pertaining to the Letter of Undertaking (L.O.U) accommodations for a programme that the Deputy Director, Mr. Ashraf, who is based in Kuala Terengganu, will attend, today. I have to do this by scanning each page of the document and sending Puan Azlina a copy at TM's office.

In addition, I was instructed to create a Pos Malaysia form that would be delivered to Tourism Malaysia's corporate office and pertain to the computation of employee leave, formal correspondence, and other things.

5.00 pm - Punch card

# data[].attributes.attachment_caption
Executive Information System (EIS) platform used by all TM Office staff

# data[].attributes.body
Today’s task

7.40 am - Punch card

8.00am - 5.00pm - My major task for today is to finish the assignment Mrs. Rugayah gave me yesterday, which is to get more data online about Terengganu travel agencies and input it into the Executive Information System (EIS).

One of the responsibilities of each officer in the TM Office is to complete a report in the Executive Information System (EIS) system before it is reviewed and given to the headquarters at the conclusion of each month.

Here, it is my job, along with other practical colleagues, to assist them in filling out or updating the most recent data in the Executive Information System (EIS) system so that the desired report may be finished on time.

5.00 pm - Punch card

# data[].attributes.attachment_caption
Platform of Executive Information System (EIS)

# data[].attributes.body
Today's task

7.50 am - Punch card

8.00am - 5.00pm - Today, I continued the assignment Mrs. Rugayah assigned me regarding the lookup of Terengganu travel agent information that has to be submitted or updated in the system made available, namely the Executive Information System (EIS). This system is a platform where all staff or personnel must enter monthly reports and data by category, such as updating travel agency data, lodging, transportation, and so on.

As a result, I had to carefully look up information about the company's address, website address, social media account addresses, email, phone number, and fax number. From that, it is possible to some extent increase common understanding about Terengganu's tourism agencies and organizations.

5.00 pm - Punch card

# data[].attributes.body
Today's task

7.53 am - Punch card

8.00am - 5.00pm - Mr. Khairol gave me the task in the morning to locate any hotel in the vicinity of Kuala Lumpur with a price range under RM180 per person from June 26 to June 30 in order to attend a team-building course that is anticipated to be held at the Tourism Malaysia Headquarters during that week. Therefore, I had to find each lodging option that had that price one at a time. Then, need called to confirm and inquire about whether the hotel had the Letter of Undertaking (L.O.U.) on hand or not.

Later, Puan Rugayah gave me another assignment which is to research the Kuala Terengganu bus terminal timetable for her data collecting. Passengers can choose from a variety of buses and locations available here, starting in Kuala Terengganu, at a range of costs. I must then provide him the bus terminal schedule so that it may be updated and added to the system that has been created.

In addition, Puan Rugayah requested me to thoroughly update the travel agent data for Terengganu and include any missing data before sending the report to the headquarters as the final one for the month of June. In order to ensure that no crucial information is overlooked, I must research each of the various travel agencies individually.

5.00 pm - Punch card

# data[].attributes.body
Today's task

7.35 am - Punch card

8.00am - 5.00pm - I was requested to clean up the shop and outdated goods in the workplace today along with other coworkers so they could be recycled and categorised as needed. Here, I've placed the flyers and brochures that are available in accordance with the designated shelves to make it simpler for other staff to pick them up later while also making them appear ordered and tidy.

Beside that, we have categorised old periodical books and pamphlets according to needs and chosen only those that are significant and consistent with the present format. Additionally, this prevents the reading book from looking like it is always being rearranged on the shelf. We then organised the unneeded objects on the shelf after placing them in empty boxes.

5.00 pm - Punch card

# data[].attributes.attachment_caption
Reference from Pahang state tourism event calendar 2022

# data[].attributes.body
Today's task

7.35 am - Punch card

8.00am - 5.00pm - Every day in the office, I receive phone calls from a variety of sources, including travel companies, government ministries, and tourists, regarding current issues or information about the TM Office. After that, I'll take the information and enter it into the system that was provided as caller information for the month.

Then, Mrs. Fauziah gave me the assignment to locate periodicals or issues pertaining to travel in the eastern provinces of Pahang, Terengganu, and Kelantan. Therefore, I must look at each one in turn and make a connection with the calendar of events mentioned, starting with the title and moving on to the content that contains quotes from mass media, newspapers, and other sources.

5.00 pm - Punch card

# data[].attributes.attachment_caption
Among the tasks completed at the TM Wilayah Timur Office

# data[].attributes.body
Today's task

7.50 am - Punch card

8.00am - 5.00pm - The office's daily routine is to receive and write caller data on the phone register record, which is then updated into the system when enough months have passed.

Mr. Irwan Shah given me the task of filling out the attendance confirmation form and faxing it to the TM Terengganu Office in preparation for the 'Kegemilangan Terengganu' programme, which is scheduled on June 26 at the Grand Darul Makmur Hotel.

Mrs. Azlina gave me instructions in the afternoon to scan and copy the documents in order to calculate Mrs. Zuraini's overtime payment.

5.00 pm - Punch card

# data[].attributes.attachment_caption
Booth’s Tourism Malaysia at Festival Kelantan 

# data[].attributes.body
ITINERARY FESTIVAL KELANTAN 2022:

DAY 3 - 18 JUN 2022 (SATURDAY)

9.00 am – 11.30 pm: Exhibitions / Sales / Demonstrations / Services Community / Competitions & Photography Workshops

9.00 am – 2.00 pm: Heritage Food Cooking Competition

9.00 am – 12.00 pm: 'Abe Kkate' Competition (Badan Cantik)

9.00 am – 2.00 pm: 'Biri-Biri Jangok' Competition (Biri-Biri Berhias)

9.00 am – 2.00 pm: 'Ayam Serama' Competition

9.00 am – 5.00 pm: Traditional Sports Competitions

10.00 am – 1.00 pm: Appreciation of Rebana Ubi

3.00 pm – 6.30 pm: Slot Gegar FM

3.00 pm: Full rehearsal of Malam Gala FKRK 2022

8.50 pm:  Malam Gala FKRK 2022 (Colour of Malaysia Kelantan) Final Match of Dikir Barat

*CLOSING OF BOOTH TOURISM MALAYSIA AT FESTIVAL KESENIAN RAKYAT KELATE 2022
(9.00 pm)

# data[].attributes.attachment_caption
Booth’s Tourism Malaysia at Festival Kelantan 

# data[].attributes.body
ITINERARY FESTIVAL KELANTAN 2022:

9.00 am - Depart to Pantai Geting, Tumpat

DAY 2 -  17 JUN 2022 (Friday)

9.00 am – 11.30 pm : Exhibitions / Sales / Demonstrations /
Community Services Photography Competitions & Workshops

7.30 am: Cycling Bicycle (Coordinated by Jabatan Belia dan Sukan)

9.00 am: Aerobics (Coordinated by Jabatan Belia dan Sukan)

9.00 am - 12.00 pm: Traditional Cooking Competition (ADABI)

3.00 pm - 6.30 pm:  Battle of the Bands Competition (4 Groups)

3.00 pm – 6.30 pm: Semi -Final of the 'dikir barat' competition (6 Groups)

8.50 pm: Performing Arts

('Mak Yong Extravaganza Patuh Syariah & Wayang Kulit')

*CLOSING OF BOOTH TOURISM MALAYSIA AT FESTIVAL KESENIAN RAKYAT KELATE 2022
(9.00 pm)

# data[].attributes.attachment_caption
Booth’s Tourism Malaysia at Festival Kelantan 

# data[].attributes.body
ITINERARY FESTIVAL KELANTAN 2022:

9.00 am - Depart to Pantai Geting, Tumpat

DAY 1 -  16 JUN 2022 (Thursday)

9.00 am – 11.30 pm : Exhibitions / Sales / Demonstrations /
Community Service / Photography Competition

9.00 am: 'Senam Seni'

9.30 am: 'Gotong-Royong'

3.00 pm – 6.30 pm: 'Slot Gegar FM'

9.30 am – 1.00 pm: Colouring contest

8.50 pm:  Forum Agama (Seni menurut Perspektif Islam) Oleh: Al-Fadhil Ustaz Rosli bin Che Soh Pegawai Hal Ehwal Imarah Masjid Majlis Agama Islam dan Adat Istadat Melayu Kelantan

*CLOSING OF BOOTH TOURISM MALAYSIA AT FESTIVAL KESENIAN RAKYAT KELATE 2022
(9.00 pm)

# data[].attributes.attachment_caption
Booth’s Tourism Malaysia at Festival Kelantan 

# data[].attributes.body
The Festival Kesenian Rakyat Kelate 2022, which will be hosted at Pantai Geting, Tumpat on the 16th and 18th of June 2022, has been assigned to me together with three tourism officers, an office staff, and an operations assistant.

8.15 am: Gather at Pejabat TM Wilayah Timur

9.30 am: Depart to Kota Bharu, Kelantan

5.00 pm: Arrived at Pantai Geting, Tumpat

Setup Booth

Dinner

Check-in Hotel

# data[].attributes.headline
Attend Festival Kesenian Rakyat Kelate 2022 (FKRK) ✨

# data[].attributes.subject
Attend Festival Kesenian Rakyat Kelate 2022 (FKRK) ✨

# data[].attributes.attachment_caption
Preparation of hampers for the Festival Kesenian Rakyat Kelate 2022 program

# data[].attributes.body
Today’s task

7.37 am - Punch card

8.00am - 5.00pm - I and the rest of the office staff put together a hamperfor the game participants at the Kelantan Festival, which will be held at Pantai Geting in Tumpat later. Here are 40 hampers and souvenirs that we have organised into slots and categories based on the game sequence specified by the tourist officer in charge, Mr. Fairdaos.

Mr. Irwan Shah afterwards told me to enter all of the office staff's names on the punchcard for July and August for future copies, as well as examine each employee's leave to be updated to Mrs. Azlina. With this, I must carefully put the names of the employees on the punchcard, including the leave they are requesting, to be included in the compensation calculation for the following month.

Aside from that, I need to prepare and double-check the items that must be transported to the Kelantan Festival, such as brochures, banners, posters, flyers, souvenirs, and crucial documents. So I had to double-check everything to make sure nothing was missing.

5.00 pm - Punch card

# data[].attributes.attachment_caption
Preparation of hampers for the Festival Kesenian Rakyat Kelate 2022 program

# data[].attributes.body
Today’s task

8.02 am - Punch card

8.02am - 5.02pm - Today's job routine consists of filling out the poslaju form, which contains office documents to be sent to the Putrajaya Office's administrative unit (HQ). From the 16th to the 18th of June 2022, a Kelatan Folk Art Festival was organised in Pantai Geting, Tumpat Kelantan, comprising three tourist officers, a staff, and a practical student, myself.

As a result, I was given the task of making some preparations, such as games, forms, hampers, travel quiz questions, and so on, to ensure that the timetable was followed throughout the programme. After that, all of the preparations must be delivered to Mr. Fairdaos, the tourist officer in charge of arranging the three-day programme.

5.02 pm - Punch card

# data[].attributes.attachment_caption
Among the interesting activities and destinations that are chosen during the Fam Trip Kembara Ekopelancongan ‘Rail Tourism’ (Train to Gua Musang) 

# data[].attributes.body
ITINERARY RAIL TOURISM:

DAY 3 - Gua Musang - Tanah Merah - Kuala Lumpur

6.15 am: Breakfast before "morning hiking"

6.30 am: “Morning hiking” Durian Hill (full view
Bandar Utama, Gua Musang)

7.30 am: Descend from Durian Hill for "refresh up" / "shower"

8.00 am: Gather and get ready for the next destination

8.30 am: Breakfast at Pitstop Route 8 Gua Musang @ Kedai Makan Pokwa ('roti sarang burung')

9.30 am: Arrive at Muse Ecopark (Flying Fox & Via Ferrata)

11.30 am: Return to hotel to clean up & "check out" hotel

2.30 pm: Lunch at Restoran Dalam Taman D'Tasek, Gua Musang

3.30 pm: Depart to visit Taman Mini Herba Etnobotani KESEDAR, Gua Musang

5.00 pm: Visit to Kelab Golf & Rekreasi, Gua Musang and "buffet" hi-tea

6.00 pm: Take a bus to Tanah Merah

7.30 pm: Stop for a “Toilet Break” at Restoran Rimbun &
snacks (dinner)

9.00 pm: Depart to Tanah Merah KTMB Station

9.45 pm: Gather at Tanah Merah Station

10.45 pm: Train departs from Tanah Merah Station to Kuala Lumpur Station

# data[].attributes.body
9.00 am - Depart to Berjaya Megamall, Kuantan

Among the schedule of activities at booth Tourism Malaysia from 10 - 12 June 2022, Berjaya Megamall, Kuantan:

DAY 2 - 11/06/2022 (Saturday)

First Game: Kuiz Pelancongan

11.00 am

4.00 pm

Second Game: Teka Silang Kata

2.30 pm

5.30 pm

8.30 pm

Third Game: Jigsaw Puzzle

10.30 am

3.00 pm

6.00 pm

Forth Game: Count the Stars

10.00 am (start game)

4.00 pm (announce winner)

* OPENING OF MATTA FAIR PAHANG 2022
(11.30 am - 2.30 pm)

MATTA COLORING CONTEST
(8.00 pm - 9.30 pm)

CLOSING OF MATTA FAIR PAHANG 2022
(10.30 pm)

# data[].attributes.body
Today’s task

7.32 am - Punch card

9.00 am - Depart to Berjaya Megamall, Kuantan

The organizers of the program have held some interesting games for the visitors during the 3 days of the program. Among the schedule of activities at booth Tourism Malaysia from 10 - 12 June 2022, Berjaya Megamall, Kuantan:

DAY 1 - 10/06/2022 (Friday)

First Game: Kuiz Pelancongan

11.30 am

4.00 pm

Second Game: Teka Silang Kata

11.30 am

4.30 pm

8.30 pm

Third Game: Jigsaw Puzzle

2.45 pm

5.00 pm

9.00 pm

*CLOSING OF MATTA FAIR PAHANG 2022
(10.30 pm)

# data[].attributes.attachment_caption
Among the interesting activities and destinations that are chosen during the Fam Trip Kembara Ekopelancongan ‘Rail Tourism’ (Train to Gua Musang) 

# data[].attributes.body
ITINERARY RAIL TOURISM:

DAY 2 - Gemas - Gua Musang

The train stops at Gemas station (pick up)

11.10 am: Train arrives at Gua Musang Station

Take a bus to Gua Musang

11.30 am: Take a meal at Warong Muse, Ecopark

1.05 pm: Arrive at Durian Hill Villa, Gua Musang

1.10 pm: Hotel check-in

"Refresh up" at Durian Hill Villa and get ready for the next activity

3.00 pm: Gather and Take a Bus to Warung Buluh

3.15 pm: Lunch at Warung Buluh

4.10 pm: Take a photograph of the art street in Gua Musang's ancient town

5.05 pm: Hi-tea at Hana Coffee Station

6.00 pm: Back to Hotel & Take a Rest

7.30 pm: Get ready to Warong Muse for Dinner

Depart to Warong Muse, Ecopark

10.00 pm: Visit to Masjid Buluh

Mosque with a unique handicraft art, almost 90% built with bamboo, including the inner roof lined with woven bamboo

10.30 pm: Visit to Masjid Razaleigh

Mosque with a unique and attractive design using high quality building materials including tiles built on a site of 1.5 hectares

11.30 pm: Sleep at Durian Hill Villa

# data[].attributes.attachment_caption
Among the interesting activities and destinations that are chosen during the Fam Trip Kembara Ekopelancongan ‘Rail Tourism’ (Train to Gua Musang) 

# data[].attributes.body
Program Kembara Ekopelancongan 'Rail Tourism' was held from June 3 to June 6, 2022, with 20 participants including media, bloggers, influencers, and travel agencies. Tourism Malaysia Wilayah Timur has planned this programme in partnership with two travel agents, RJ Ila Tours and Jasa Teratai Holidays, which are in charge of offering tour packages for our journey from Kuala Lumpur to Gua Musang and Gua Musang to Kuala Lumpur.

This programme is being held to promote Gua Musang's tourism products and points of interest to the general public in order to boost domestic tourism in the future. I was also a part of the 'Train to Gua Musang' programme, along with two tourism officers, Puan Rugayah and Cik Nursyahidatul Umairah, who were in charge of the programme and acted as tour guides for the participants.

ITINERARY RAIL TOURISM:

DAY 1 - Kuala Lumpur - Seremban

4.00 pm: Depart from Kuantan to Kuala Lumpur Station

9.00 pm: Participants, Media & Agents gather at Café Heritage Kuala Lumpur Station

Briefing to Participants, Media & Agents

9.45 pm: Arrival of Guests

Arrival of Senior Director of Domestic & Events Division

Meet & Greet session with Media & Agent

Refreshments

Moving for the JNK II Travel Express Release

11.00 pm: Flag Off Session

Ceremony done

The train is departing

The train stops at Seremban Station (pick up)

# data[].attributes.attachment_caption
Among the scope of work that I did today

# data[].attributes.body
Today’s task

7.31 am - Punch card

8.00am - 5.00pm - Today, the entire staff is busy preparing for the MATTA Fair Pahang Program, which will take place at Berjaya Megamall in Kuantan from the 10th to the 12th of June.

First and foremost, we have prepared a jar filled with a number of marbles to be utilised as a game on the day of the incident in preparation for the marbles puzzle game.

Next, we've prepared some questions about Malaysian tourism for the crossword puzzle, which will be handed to MATTA Fair participants.

In the afternoon, all office staff and practical students gathered in the meeting room to review and itinerary programme at Berjaya Megamall.

Mr. Irwan Shah has also assigned me the task of writing a PosLaju form containing office documents, which will be mailed to the appropriate recipient's address.

Before returning, the entire crew worked together to produce goodies in the shape of hampers and souvenirs for players in the Tourism Malaysia game held during the MATTA Fair Pahang event.

5.00 pm - Punch card

# data[].attributes.attachment_caption
Among the tasks that need to be done today

# data[].attributes.body
Today’s task

7.27 am - Punch card

8.00am - 5.00pm - Today, I and other office staff are busy getting ready for the MATTA Fair Pahang, which will take place later at Berjaya Megamall. One of the responsibilities I have is to create and prepare necessary products such as brochures, posters, panting, stationery, gaming supplies, and other materials to be distributed to the guests.

After that, a meeting with other officers was convened to plan the course of the 3-day programme so that there would be no uproar or disorder while performing their separate jobs there. Here, we addressed the program's course and task division for the three days so that everyone can complete tasks in a timely manner and that no problems arise if the work is not planned from the start.

In addition, I must provide a tiny and simple form on which visitors can write their name, phone number, and answer (seeds/kg) for the two games that will be open to them throughout the event. This is done in order to encourage more participates to engage in the programme and to assist promote attractive tourism destinations in and outside of Malaysia to foreign visitors.

5.00 pm - Punch card

# data[].attributes.body
Today’s task

8.01 am - Punch card

8.01am - 5.01pm - Mr. Irwan Shah assigned me the responsibility of filing for a copy of the express mail form by date so that it appears organised in the file in the morning. Ms. Athirah, another practical friend, and I were given the task of pasting each copy of the express mail form onto A4 paper and then arranging them according to the predetermined date. From 2019 until the most recent year, 2022, the data was compiled.

Then, later that day, Mrs. Fauziah asked me to find 5 tourist spots in Pahang, Kelantan, and Terengganu to be suggested as a jigsaw puzzle game at the MATTA Fair Pahang, which will be hosted at Berjaya Megamall from June 10 to 12, 2022. So I had to locate the tourist attraction and provide it to her for inspection to see if she agreed or disagreed with such a suggestion.

5.01 pm - Punch card

# data[].attributes.body
ITINERARY RAIL TOURISM:

DAY 4 - Tanah Merah - Kuala Lumpur - Kuantan

Breakfast on the train

The train stops at Gemas Station (drop off)

Train stops at Seremban Station (drop off)

2.00 pm: Arrive at Kuala Lumpur Station

4.00 pm: Leaving back to Kuantan

# data[].attributes.headline
Outstation Duty - Fam Trip Kembara Ekopelancongan ‘Rail Tourism’ (Train to Gua Musang) 🚄✨🗺

# data[].attributes.subject
Outstation Duty - Fam Trip Kembara Ekopelancongan ‘Rail Tourism’ (Train to Gua Musang) 🚄✨🗺

# data[].attributes.attachment_caption
Among the souvenirs provided to be given to the media and influencers who participated in the Fam Trip Ecotourism Travel ‘Rail Tourism’ (Train to Gua Musang)

# data[].attributes.body
Today's task

8.02 am - Punch card

8.02am - 5.02pm - A meeting was convened with all officers and staff of the TM Wilayah Timur to discuss a Fam Trip that will take place from June 3 to June 6, 2022, and will include media, bloggers, influencers, and travel agents. As a result, I was chosen to participate in the Train to Gua Musang programme alongside two other officials in maintaining and ensuring the programme operates well as planned by Tourism Malaysia.

I and other office employees have prepared essential goods to be taken to the Fam Trip, such as souvenirs, banners, itineraries, and handbooks, based on the number of participants. As a token of our appreciation for their participation and cooperation in the programme that we have prepared, we have given them some travel supplies such as hand sanitizer, notebooks, digital travel bags, and rattles.

5.02 pm - Punch card

# data[].attributes.attachment_caption
Among the Aidilfitri decorations decorated in the office

# data[].attributes.body
Today's task

7.59 am - Punch card

8.00am - 5pm - Today, I was instructed to repack and store the previously prepared decorative things in the office on a regular basis, along with two other practical friends. As a result, we must remove and pack all of the Aidilfitri decorations into the nicely packed boxes. This will make it easier for other workers to put it on again in the future without having to search for it.

After that, I cleaned up the storeroom, which was stuffed with office supplies and inventory like brochures, posters, banners, and souvenirs. There are shelves here that have been arranged according to the label to assist storage and preparation whenever the need arises, such as for the MATTA Fair Program, Fam Trip, or other events.

5.00 pm - Punch card

# data[].attributes.attachment_caption
The front of the TM Wilayah Timur office

# data[].attributes.body
Today's task

7.50 am - Punch card

8.00am - 5.00pm - My daily routine at the TM Office is to update reports on the latest tourism difficulties in numerous states in the eastern region, especially Pahang, Kelantan, and Terengganu, using journals or newspaper clippings as normal. As a result, I'll need to do research and read the journal to the end in order to extract the main content and points from the newspaper so that it may be simply entered into the system.

In general, tourism in Malaysia is continually improving and diversifying in terms of advertising tourism products to the general public as well as the outside community, with the goal of assisting in the development of future tourist destinations. Due to the fact that Malaysia is in the midst of endemic recovery, all tourism sectors have begun functioning and advertising the tourist attractions and activities available in their areas in order to make up for the losses incurred during the MCO's two years.

Meanwhile, the TM Wilayah Timur Office was invited to the Pahang Tourism Office's Aidilfitri 2022 open house, which was held in the Tourism Pahang plaza, in the afternoon. Various tourism bodies brightened the atmosphere during the Aidilfitri open house, while Datuk Seri Mohd Sharkar Shamsuddin, Chairman of the State Tourism, Culture, Environment, Plantation and Commodities Committee, officiated the ceremony.

5.00 pm - Punch card

# data[].attributes.attachment_caption
Location at Kompac Chalet Pulau Chekas, Hulu Dong, Raub.

# data[].attributes.headline
Outstation Duty - Monday (30 May 2022) ❗️ 

# data[].attributes.subject
Outstation Duty - Monday (30 May 2022) ❗️ 

# data[].attributes.body
Today's task

11.00 am - Depart to Pulau Chekas, Ulu Dong Raub

Today, I was assigned to attend a meeting at the Pulau Chekas Tourism Compact, Hulu Dong Raub, with other TM Wilayah Timur Office staff members Puan Fauziah, Encik Irwan Shah, Encik Fikri, and Cik Athirah. It took 3 and a half hours to get from Kuantan to Raub's Chekas Island.

When I arrived, I was given the task of gathering information and updating tourism items available in the Chekas Island resort and surrounding areas in order to submit a report to Mrs. Zuraini. As a result, I and other colleagues have made changes to the tourist facilities, services, and amenities, as well as unique attractions that will be advertised to the general public in the future.

In addition, I have the opportunity to attend meetings with tourism organisations such as the Ministry of Tourism, Arts and Culture Malaysia (MOTAC), Tourism Pahang, Tourism Malaysia, and the Homestay Manager to discuss future homestay development. Working with other corporate companies might also benefit from this programme in terms of gaining experience and knowledge.

8.00 pm - Arrived in Kuantan

# data[].attributes.attachment_caption
Among the necessities that need to be brought to the 'Aspirasi Keluarga Malaysia' program

# data[].attributes.body
Today's task

8.01 am - Punch card

8.01am - 5.01pm - I have some job tasks from the office staff that I need to finish today. The first task is to clean up the storeroom by sorting brochures, flyers, souvenirs, bags, and even banting into categories on the shelves provided. It will be easier for other personnel to pick up or assess the tourism product if necessary as a result of this.

Apart from that, Puan Fauziah tasked me with updating the most recent articles / journals on tourist issues for the three eastern states of Pahang, Kelantan, and Terengganu by the end of May. As a result, I'll need to discover and study each headline and piece of information in newspaper clippings or other media that relates the issue to the chosen state one by one.

Meanwhile, Puan Azlina told me and other practical friends to pack and prepare requirements to be delivered to the 'Aspirasi Keluarga Malaysia' program, which will be conducted in Kuala Terengganu from June 2 to 4, 2022. Banting, brochures, souvenirs, bags, and even posters are among the needs that must be brought, and this is according to the quantity determined by Mrs. Azlina herself so that there is no shortage of materials on the day.

5.01 am - Punch card

# data[].attributes.attachment_caption
Photo of the front of the TM Wilayah Timur office

# data[].attributes.body
Today's task

7.40 am - Punch card

8.00am - 5.00pm - In the office, I am responsible for updating and creating current reports on a daily basis. The administrative division is in charge of the office's management and affairs, such as programme travel, finance, promotion, and so on, in order to ensure that Tourism Malaysia grow effectively.

At addition, daily tasks include answering phone calls in the office. Following that, I must enter the caller's information into a book and system that will be updated monthly by the tourism officer. Furthermore, each call must be connected and directed to the appropriate member of staff or tourism officer.

As a result, every member of the staff must be aware of every piece of information that the caller want to express in order to avoid any future misunderstandings.

5.00 pm - Punch card

# data[].attributes.attachment_caption
Telephone register record book for the month of May 2022 at the TM Wilayah Timur Office

# data[].attributes.body
Today's task

8.04 am - Punch card

8.04am - 5.00pm - On a daily basis, industry students at the TM Eastern Region Office are responsible for answering phone calls from any tourist, travel agency, or government department.

Another task at that time is to record and collect caller data on the telephone register by month. This is intended to make it easier for other staff to update caller information data into the provided system.

5.04 pm - Punch card

# data[].attributes.attachment_caption
List of government agencies and departments in Kelantan that must be contacted

# data[].attributes.body
Today's task

7.40 am - Punch card

8.00am - 5.00pm - That morning, I finished the TM Office's weekly activity report, which Puan Rugayah had requested be reviewed and returned to her before being entered into the system. As a result, I must collect information on tourism issues from any newspaper or media clippings in the eastern region, then compile it in a document provided by Mrs. Rugayah.

Mr. Fairdaos then assigned me to make follow-up calls to several government agencies and departments in the afternoon to inquire about the confirmation of attendance to the 'Roadshow Jom Ke Sarawak' program, which will be held on 25 May 2022 (Wednesday) at Hotel Perdana, Kota Bharu. The goal of this programmed is to introduce the local community and people of Kelantan to Sarawak's local products and interesting tourist attractions.

5.00 pm - Punch card

# data[].attributes.body
Off Day - Hol Day ✨

# data[].attributes.attachment_caption
List of weekly activity reports of TM Office for the month of May

# data[].attributes.body
Today’s task

7.37 am - Punch card

8.00am - 5.00pm - Puan Rugayah gave me the task of looking for articles/journals about tourism issues in any newspaper or media clips from the Eastern Region's three states: Pahang, Terengganu, and Kelantan. As a result, in order to compile a single document, we must study each article's actual content one by one.

In addition, Mr. Khairol directed me to research the most cost-effective housing options for government civil personnel in Marang, Terengganu. As a result, we must compare the rates and services supplied at each hotel or resort in order to show them to Mr. Khairol so that he can make his own decision and comparison.

5.00 pm - Punch card

# data[].attributes.attachment_caption
List of achievements of TM Eastern Region's online promotional activities for (January-May)

# data[].attributes.body
Today’s task

8.03 am - Punch card

8.03am - 5.03pm - Mr. Fairdaos requested me to help him with some office work today. One of his responsibilities is to make follow-up calls to corporate companies or travel agencies who are also participating in the 'Roadshow Jom Ke Sarawak' programme in order to confirm attendance and determine the number of representatives who will attend the event that day.

Aside from that, I was asked to research the results of TM's online promotional operations from January to May on the company's official Facebook page in the TM Wilayah Timur. I needed to make a copy of the information search in Microsoft Word to send to him and keep as a backup.

On that day, I received an invitation for an industrial visit to the TM Wilayah Timur Office which is from Madam Siti Fatimah, also known as the industry supervisor. Madam Siti Fatimah has been welcomed into the office to help guide the next session.

That morning, I and he had a question-and-answer session and an interview here. I've been questioned about the company's scope of work, benefits and disadvantages, and whether I recommend juniors attend industrial training there.

So far, I'm happy with Madam Siti Fatimah's responses and feedback because it provided me with a lot of information and experience about industrial training.

5.03 pm - Punch card

# data[].attributes.attachment_caption
Platform that provides accommodation services throughout Malaysia

# data[].attributes.body
Today's task

7.52 am - Punch card

8.00am - 5.00pm - Mr. Khairol assigned me the task of finding RM180 per night housing in the Kuala Lumpur area. Mr. Khairol's programme is expected to span four (4) days, from May 22 to May 25, 2022, in and around Kuala Lumpur City.

As a result, I'll have to call every hotel or lodging that offers the pricing and inquire about the price, service, and payment method using the government invoice that serves as the letter of undertaking (LOU).

5.00 pm - Punch card

# data[].attributes.attachment_caption
List of names of departments and corporate companies that need to be followed up

# data[].attributes.body
Today's task

8.00 am - Punch card

8.00am - 5.00pm - Officers and personnel from the TM Wilayah Timur Office have assigned me several assignments to fulfil. Mr. Fairdaos initially assigned me to make follow-up calls to directors, managers, and any representatives of government departments throughout Kelantan in preparation for the 'Roadshow Jom Ke Sarawak' Program, which is scheduled to take place at Hotel Perdana in Kota Bharu on Wednesday, May 25, 2022.

After that, Encik Irwan Shah requested me to update the employee attendance card for May, as well as add two new entries to the existing card, namely Wesak Holiday and Pahang Hol Holiday. In addition, in order to make things easier in the future, I need to rewrite all of the names of employees in the TM Wilayah Timur on the employee attendance card for the new month of June.

Mr. Fairdaos instructed me again in the afternoon to locate any corporate organisation in Kelantan, Terengganu, to distribute invitation letters to the 'Roadshow Jom Ke Sarawak' Program, which will take place on May 25, 2022. (Wednesday). As a result, I'll need to research the corporate corporation in depth and phone to confirm attendance at the Roadshow event.

Then, Puan Rugayah asked all practical students to prepare and pack the necessary items for the Malaysian Open House (MRTM) programme, which will be conducted at Dataran Drawbridge in Terengganu from May 18 to 20, 2022 (Wednesday-Friday). As a result, we've prepared certain materials that will be needed for the programme, such as posters, banting, brochures, and stationery.

5.00 pm - Punch card

# data[].attributes.body
Off Day - Wesak Day ✨

# data[].attributes.attachment_caption
Shelves for storage of assets and inventory of the Pejabat TM Wilayah Timur

# data[].attributes.body
Today's task

7.29 am - Punch card

8.00am - 4.00pm - One of the tasks that practical students in the Pejabat TM Wilayah Timur must complete is stock and inventory counting. I'm here to help Mr. Irwan Shah and Mrs. Azlina with administrative tasks including updating office stock and inventory data, counting each piece of office equipment, and making sure the shelves are constantly tidy, among other things.

This will make it easy for other office workers to use the inventory in a systematic and organized manner. Furthermore, in order to build a proactive and friendly work climate between employees and employers, the administration must always be alert to the inadequacies and demands of the office.

4.00 pm - Punch card

# data[].attributes.attachment_caption
Hari Raya Open House Ceremony at TM Wilayah Timur Office

# data[].attributes.body
Today's task

7.45 am - Punch card

8.00am - 5.00pm - On the day of the incident, I was in charge of greeting visitors to the Tourism Office. Aside from that, I was also tasked with adding side dishes or food that was about to run out before it was served to the guests.

At the feast, various dishes such as 'kuih raya', 'lemang', 'rendang', 'Nasi Serai', and so on are prepared. Following the ceremony, all employees worked together to clean up the office and dispose of food waste in order to keep the office looking neat and clean as usual.

5.00 am - Punch card

# data[].attributes.attachment_caption
Preparation for Hari Raya Open House at TM Wilayah Timur Office

# data[].attributes.body
Today's task

7.59 am - Punch card

8.00am - 5.00pm - Today, the entire TM Wilayah Timur Office staff is hard at work preparing for the Hari Raya Open Ceremony, which will take place the following day. Here, I was tasked with cleaning up the office with other staff in order to make room for the guests who would be present, including MOTAC, Malaysia Airport, Tourism Pahang, Al-Quds Travel, Suria Cherating and others.

Furthermore, we have made preparations for the banquet later on, such as preparing raw materials and purchasing less expensive necessities. In addition, I have made follow-up calls to government agencies and departments to confirm attendance and the number of representatives attending the feast.

5.00 pm - Punch card

# data[].attributes.body
Today's task

7.56 am - Punch card

8.00am - 5.00pm - The practical students were given an assignment by Mr. Khairol to update the finance division invoice paperwork for the day. We were taught how to manage documents step by step, including how to use the scanner, create binding paper, stamp each sheet of paper, and organize the papers in a parallel and orderly manner according to the invoice's order.

These instructions provide us with fresh experience and expertise in dealing with financial matters, which we can apply in the future, particularly in the workplace or in study. As a result, in order to provide quality products and services, we must always be alert to each assignment assigned to each employee.

5.00 pm - Punch card

# data[].attributes.attachment_caption
List of telephone register records for office matters

# data[].attributes.body
Today's task

7.29 am - Punch card

8.00am - 5.00pm - Because the office telephone is one of the assets controlled by TM Wilayah Timur, every call made or received by any tourist, agency, or department must be re-recorded in the telephone register.

Furthermore, the entries in the telephone register must be registered in the tourism administration's system, which is organized by month and date to satisfy the needed volume.

5.00 pm - Punch card

# data[].attributes.body
Today's task

7.39 am - Punch card

8.00am - 5.00pm - Before giving it over to Mrs. Azlina as a final assignment, I revised and fixed what was missing on the meeting minutes report. As a result, I had to go over each word and piece of information delivered during the meeting one by one to ensure that nothing was missed. The minutes from this meeting will then be brought to the next meeting for review.

4.39 pm - Punch card

# data[].attributes.attachment_caption
Reports of meeting minutes that have been recorded in Microsoft Words

# data[].attributes.body
Today's task

8.01 am - Punch card

8.01am - 5.00pm - Practical students are required to record minutes of meetings held by all officers and office staff at the Pejabat TM Wilayah Timur during and immediately following the meeting. Following that, we must prepare a report of the meeting minutes in both soft and hard copy, which must then be sent and reviewed by Mrs. Azlina in order to achieve a satisfactory result.

On the day of the incident, we made a backup in writing as well as a recording as a reference to prepare a report of the meeting minutes so that no information is lost during the meeting. As a result, we scrutinised every speech and piece of information presented on the programmes and trips organised by the TM Wilayah Timur.

5.00 pm - Punch card

# data[].attributes.attachment_caption
Latest issues related to tourism through newspaper and media clippings

# data[].attributes.body
Today's task

7.56 am - Punch card

8.00am - 5.00pm - Mr. Fairdaos assigned me today to find articles or news relating to tourist issues from newspaper clippings or online media from the state of Pahang for his reference and to be entered into the system provided.

As a result, I'll have to go over each tourism issue one by one and double-check everything to ensure that I have all of the information the management need. Furthermore, this work can enhance general tourism expertise and information, particularly when it comes to domestic difficulties.

5.00 pm - Punch card

# data[].attributes.body
Off Day - Labour Day & Hari Raya Aidilfitri ✨

# data[].attributes.attachment_caption
Answering phone calls from media, other departments and so on

# data[].attributes.body
Today's task

7.27 am - Punch card

8.00am - 4.00pm - At the Tourism Malaysia Eastern Region Office, it has been my daily routine to answer every phone call and offer all of the information required by the caller. As a result, I must answer every incoming contact immediately, then channel the call or relay any pertinent information to any officer or office employees to avoid misunderstandings.

We have produced a telephone registration record book in which all calls must be recorded according to date, time, name, and caller information. The entries from the telephone registration record book must then be input and updated into the tourism management system according to the month.

4.00 pm - Punch card

# data[].attributes.body
Today's task

7.29 am - Punch card

8.00am - 4.00pm - In the morning, I was assigned by Mrs. Azlina to tidy up and change the position of the computer equipment in the office into the store in an orderly manner. The computer equipment is an asset that has become extinct and can no longer be used and should be stored or disposed of with the correct method so that no issues arise for the future. With this, I and other practical friends have placed the computer equipment in one place only to easily facilitate the next maintenance.

In the afternoon, I was asked by Mrs. Azlina to erase all the old office documents using a paper shredder. Before disposal, we need to check repeatedly first, especially regarding the content of information, year and title on each file so that there is no doubt. Therefore, I must always be alert to every task given by staff or other officers to get a good quality of work.

4.00 am - Punch card

# data[].attributes.attachment_caption
Copy of appendix for MATTA Fair Kelantan 2022 Program

# data[].attributes.body
Today's task

7.33 am - Punch card

8.00am - 4.00pm - The daily routine that needs to be done today is to answer and update office phone calls into the phone register form. This is to make it easier for other staff to update call information data into the system that has been provided.

After that, Mr. Khairol asked me to prepare a document in the form of Microsoft Word related to the MATTA Fair Kelantan Program which was held recently as his copy. Before that, I had to choose a proper photo and according to the requirements requested by Mr. Khairol to be given to HQ Tourism Malaysia as a financial claim.

4.03 pm - Punch card

# data[].attributes.body
Today's task

7.25 am - Punch card

8.00am - 4.00pm - Mr. Irwan Shah has instructed me and others practical student to update TM Wilayah Timur office documents using the express mail posting form. He has shown us how to write and handle the form step by step by taking all the information from the paper and copying it into the mailing form for reference to the express mail.

While this procedure may seem simple, neatness and scrutiny are important as they play a role in ensuring the posting process runs smoothly. In addition, he also took us to the express post himself to show and teach the process of sending documents manually at the post office of the express post office.

This is intended to provide convenience to us in the event of an emergency or other busy employees we can handle on their own.

4.00 am - Punch card

# data[].attributes.body
Today's task

7.24 am - Punch card

8.00am - 4.00pm - Mrs. Azlina taught me and my other practical friends how to use a fax machine to submit paperwork to any tourism-related agency in the morning. Here, we are taught how to use the fax machine properly, which includes scanning the document to be sent, connecting the phone line to the fax number to be transmitted, and waiting for feedback on whether or not the fax was successful.

This lesson is beneficial to me since it teaches me something new that I can apply in the future if I am given an assignment by an employer or other employees. Furthermore, I must always be careful to any work assigned by officials or employees in the TM Wilayah Timur so that no misunderstandings or errors develop as a result of the task's length.

4.00 am - Punch card

# data[].attributes.body
Took a one-day MC due to ill health ✨

# data[].attributes.attachment_caption
Office documents that need to be compiled

# data[].attributes.body
Today's task

7.33 am - Punch card

8.00am - 4pm - Mrs. Azlina instructed me and a practical friend, Ms. Athirah, to compile and clip office documents related to office building relocation and applications to extend office leasing in Tourism Malaysia Wilayah Timur. After that, the documents must be placed in a yellow file and returned to Puan Azlina for inspection.

As a result, I must pay attention to every instruction given by superiors so that the work assigned to me can be completed properly and according to the specifications. Its goal is to teach students how to be prepared and proactive for the assignments that are given every day in the workplace, so that they can continue to learn new things while doing industrial training in the tourism industry.

4.03 pm - Punch card

# data[].attributes.body
Public Holiday (Nuzul Al-Quran) ✨

# data[].attributes.attachment_caption
Label computer equipment according to the code listed in each section

# data[].attributes.body
Today's task

7.35 am - Punch card

8.00am - 4.00pm - Today, Mrs. Azlina and Mr. Irwan Shah tasked me to mark computer equipment in the office according to the codes displayed on each piece of equipment. Mouse, system units (CPU), printers, keyboards, and computer screens are examples of office computer equipment.

Following that, I must place all of the equipment in the system according to the labels provided. This makes it easy for the administrative personnel to keep count of the number of computer equipment on hand without having to repeat the task.

4.05 pm - Punch card

# data[].attributes.attachment_caption
List of staff names that need to be updated

# data[].attributes.body
Today's task

7.58 am - Punch card

8.00am - 5.00pm - Today, I was given the task of updating the names of the staff in the office according to the highest committee that had been set on the whiteboard. So I was asked to print, sort and paste the names correctly. This aims to know all the number of employees in the Tourism Malaysia office as well as information on the leave that has been made by those who are on the whiteboard.

Mrs. Rugayah instructed me to prepare a copy of the list of invited guests who will attend the Roadshow Program (PRE 2.0) on April 6 at the Shahzan Hotel. As a result, I've been trained to practice speaking properly while talking with anyone, especially when it comes to tourist job, because it reflects image on Tourism Malaysia.

In the evening, a small banquet was held with other staff to celebrate the arrival of Ramadhan Al-Mubarak which will be celebrated soon. There are a variety of interesting foods and get the opportunity to share stories together during the fasting rituals in the past.

5.05 pm - Punch card

# data[].attributes.attachment_caption
List of durian farms / orchards around Pahang

# data[].attributes.body
Today’s task

7.32 am - Punch card

8.00am - 4.00pm - Today, I have made a follow-up call to the plantation and orchard operators who make local fruit meal packages around Pahang. Here, I need to update the promotions, activity attractions, and also the prices provided at their place in order to make it easier for us to inform visitors about the attractions available in the area.

Mostly, 2/3 of the farm operators say the fruit season is visiting in July and August. At this point, many visitors will come and enjoy local fruits while spending holiday time with the family. Various meal tour packages are provided by farmers and entrepreneurs to attract visitors to visit their places and this coincides with celebrating the joy of enjoying fruit with the whole family.

4.00 pm - Punch card

# data[].attributes.attachment_caption
List of articles/journals related to tourism in Pahang for April 2022

# data[].attributes.body
Today's task

7.28 am - Punch card

8.00am - 4.00pm - Today, I have been tasked by Mr. Fairdaos to find some articles or journals from any newspaper clippings or media related to tourism issues around Pahang from April 25 to April 29 as general knowledge to us and also monthly data collection for included in the system provided by Tourism Malaysia.

Therefore, we need to read and find one by one the issues related to tourism in detail in order to facilitate the updating of information and data collection. In addition, it makes it easier for all of us if given the same task by any officer or staff to find information related to the article, we already have previous knowledge and experience.

So, we are able to give good cooperation and response while carrying out the tasks that have been given by them.

4.00 pm - Punch card

# data[].attributes.attachment_caption
Information on local fruits and farm operators from internet sources

# data[].attributes.body
Today’s task

7.28 am - Punch card

8.00am - 4.00pm - Mr. Fairdaos has asked me along with other practical colleagues to do research on local fruits and find any entrepreneurs that make packages while enjoying local fruits in their orchards or resorts. Here, there are various interesting packages that have been provided by entrepreneurs such as visits to fruit -based product manufacturing plants, beehives, zoos and so on.

There are some agrofarm that provide accommodation to visitors with very affordable prices and the best service in order to attract customers to visit again. This activity indirectly exposes the community to the variety of local fruits available in our country while enjoying the natural beauty around the orchard.

Therefore, we need to seek information from the website and also make follow-up with plantation operators around Pahang to update the existing information whether their business is still active or not.

4.00 pm - Punch card

# data[].attributes.attachment_caption
List of deep sea fishing boat owners in Kelantan

# data[].attributes.body
Today’s task

7.30 am - Punch card

8.00am - 4.00pm - Mr. Fairdaos has assigned me and other practical colleagues to find a list of names of deep sea fishing boat owners for the state of Kelantan. Then, I was asked to take the data or list of names of boat owners who are registered as associations or individuals who have a fishing permit in the deep sea of Kelantan to be updated.

Here, I have made a follow-up call for all the lists of names obtained to inquire about whether they are still active or not under the Department of Fisheries Malaysia to date. In addition, there is an initiative that has been done by TM Eastern Region for individuals who are interested in the fisheries sector that is the opportunity to obtain a tourism license for free. This is to attract the interest of fishing boat owners as well as exposure to the benefits that will be obtained from the license.

4.00 pm - Punch card

# data[].attributes.body
Today’s task

7.27 am - Punch card

8.00am - 4.00pm - I was given the task by Mrs. Azlina to prepare a paper which is the minutes of the meeting. On 30 March 2022, TM Wilayah Timur held a meeting with all officers and staff to discuss the flow and progress of the program that has been held, and will be held in the future.

Here, I was asked to record every detail presented by all staff so that not a single piece of information was left out. This is to make it easier for me to record every important thing in the minutes of the meeting later. In addition, I also need to be sensitive to every pronunciation, spelling and date spoken by them so that the report that will be issued is accurate.

4.00 pm - Punch card

# data[].attributes.attachment_caption
In the office, answering the phone is a daily task

# data[].attributes.body
Today’s task

7.32 am - Punch card

8.00am - 4.00pm - Answering phone calls at the office is another task I have to undertake on a daily basis. Typically, callers from travel companies, Tourism Malaysia personnel, visitors, and others seek information and interact with TM Wilayah Timur authorities and staff.

Employee-to-employee communication is critical in this situation since it aids in the transmission of accurate information to third parties. In addition, I must note the caller's name, caller's data, date, and purpose of dealing on the day to make it easier for me to record in the telephone register.

12.00 pm - Punch cards early because the office needs to be sanitized.

# data[].attributes.body
Today’s task

7.32 am - Punch card

8.00am - 4.00pm - The next day, Mrs. Rugayah told me to enter tourism-related data from articles and journals I found in newspaper clippings and on the Terengganu state website. Here, I must first open the article and journal, then locate the information needed to be entered into the system, such as title, date of publication, publisher's name, source of information, significant content connected to the issue, url address, and breadth of the topic sought. As a result, I need to double-check that all of the information I'm looking for is available and in the format I've specified.

For me, it is a useful task for me because it allows me to add knowledge about tourism and fill in all of the information. Apart from that, I may experience utilizing the Tourism Malaysia website system, which is used by other employees for a variety of tasks such as recording monthly office records, inputting office information data, and paying employee salaries.

4.02 pm - Punch card

# data[].attributes.body
Today’s task

7.34 am - Punch card

8.00am - 4.00pm - Today, I was instructed to keep a monthly record of office phone calls from callers in a book. This is intended to make it easy for other employees to enter call data. The date, time, name, caller data, and information request or reason of calling are all crucial details that should be noted in the book and asked of the caller every time he receives a phone call. As a result, all of this information must be correctly recorded so that no information is lost.

4.04 pm - Punch card

# data[].attributes.attachment_caption
A Roadshow was organised at the Shahzan Hotel 

# data[].attributes.body
Today’s task

7.26 am - Punch card

8.00am - 4.00pm - Mrs. Rugayah asked me to update the most recent list of organization names into the softcopy that I had produced in order to count the number of people that attended the program this evening.

I was also tasked by Mrs. Rugayah to make a copy of the presentation slides for the Roadshow PRE 2.0 program to be distributed to guests of 50 sets and must be arranged in order. The content in this case is designed to make it easier for them to take quick notes and comprehend the information that the presenter is attempting to deliver.

I and other Tourism Malaysia workers participated in the PRE 2.0 Roadshow Program, which took place at Shahzan Hotel from 4.30 pm to 7.30 pm, with the goal of providing elected officials and tourism organizations with information about tourism assistance grants and program advantages.

I was given the task of setting up the venue, greeting guests, keeping track of attendance, and assisting the management. In my perspective, this is an opportunity for me to acquire and use tourism culture and knowledge more generally, particularly while working with a tourism organization.

Among the guests who also attended the event were representatives from Tourism Malaysia, Malaysia Budget Hotel Association  (MyBHA), Pahang Tourist Guides Association (PHTGA), Bird Group Taman Negara and others. Here, there are many inputs that can be obtained from the slots presented by Mrs. Nor Aida and Mr. Kamaruddin on the tourism assistance scheme which is now starting to open.

7.15 pm - Happy Break Fasting

# data[].attributes.attachment_caption
List of guest attendance to the PRE 2.0 Roadshow Program

# data[].attributes.body
Today’s task

7.29 am - Punch card

8am - 4pm - Mrs. Rugayah asked me to make a guest attendance list for the PRE 2.0 Roadshow Program which will be held on April 6, according to yesterday’s attendance list. I need to go over the most recent information and attendance list one by one to ensure that no one is forgotten.

I also need to make a follow up call for the last time for some travel agencies that still do not respond to attendance forms to the Roadshow PRE 2.0 program, this is to make it easier for management to calculate and update the number of attendance easily.

4.00 am - Punch card