# data[].attributes.body
Gertrude can register to Tinder to offer a cake and seek a handy plumber...

This can lead to many misunderstandings!(Isn't it sad that it is so easy to seek sex and that difficult to find help in a densely inhabited neighbourhood?)

But, happily, this will not happen, as Gertrude is not using a smartphone.

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analogies:
- USB hub (USB in - HDMI out)
- dating app, matchmaker: request - resource
- magnet pulling people together
- center of a city (street with resturants or container village as event location) for of a shared flat (kitchen/living room)

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demonstration:
- Gertrude as picture and as avatar with skills and needs and a messenger/telephone?
- physical space as drawing in the neighbourhood and as screen showing digital interactions

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But why would there be people in the community space to eat cake with her (or give her some baking soda that she forgot to buy or help her carry the groceries she needs to bake the cake)? - Because she called for help and the message was translated & forwarded to people from her community who match her needs

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Have you ever seen an elderly woman walk around in your neighbourhood? It can be Gertrude: she is an 85 year old widow. Happily retired. And alone. Gertrude wants to bake a cake. She is really good at this and she wants to share. Why is this a problem? Her granddaughter lives in Frankfurt, so she can't help shop for groceries or eat the cake. Zjelko, a neighbour, could help Gertrude. But he is male, he is young and he is a foreigner. This scares Gertrude.

We want to connect Gertrude and Zejko. And Sarah and Gheroghe and Can. Each of them needs something and can offer something. They can fix bikes, walk dogs, cook for others. And through helping each other they may get to know one another. And through knowing each other the trust, friendships and community is built.

There are existing ways of asking for help and getting in touch with others. But Gertrude does not use a smartphone. Zjelko does not go to the community centre. And Can's friends would ridicule him if he goes to help an unknown old grandma.

So, they don't go to the community centre for various reasons. But: Gertrude visits the church. Zjelko goes to the park to relax. Sarah goes to the playground with her kids. Places they identify with. The "co-ravan" can come to all of these places. It is a mobile meeting place. It is a magnet for the community. Attracting what seems to be opposites to each other. Where they can share skills, goods and food. And of course where they can find all the information regarding the community. In contrast to a community center, the co-ravan actually shows up in places in the community where the inhabitants hang out. Among the greenery.

Also, they don't want to install another app? Maybe they are not even existing online yet? Or are they just tired of digitalisation? The "co-mmunicator" isn't another app. It uses already existing communication channels. Both analogue and digital ones. It's moderated, translated, and beyond all: accessible.

Here Gertrude finds someones to share her cake with. Zjelko gets his bike repaired. Sarah offers to walk your dog.
Arranged by the co-mmunicator happening in the co-ravan. In a safe environment, in everyone's mother tongue and assisted by volunteers.

Imagine this: Gertrude makes a call from her landline-phone to the co-mmunicator. She asks for help with grocery shopping. Her message translates to Croatian and Zjelko receives it through his WhatsApp. Zjelko picks up her groceries and delivers them to Gertrude. She will put up a note in the co-ravan. Inviting to tea-time. And she, Zjelko, Sarah, Gheorge and Can enjoy the cake all together.

Why would Zjelko want to help Gertrude? Since the service will be added to his profile, he won't be an unknown person in the community. And next time he needs a drill, Gheorge won't hesitate to borrow it to him.

But, the phone is not answered by itself, the note is not posted by itself and the co-varan doesn't drive itself. But our volunteers and ambassadors will make this happen.
They know the inhabitants' habits, needs and ways of communicating. They will spread information about the services at pubs, gyms, schools.

The initiative will be managed by the local people and adjusted to their needs. This will make it sustainable and rooted in the community.

Sounds like hard work? Not exactly, they would buy food, borrow tools and cook anyways. But with us, they will have fun doing it together!

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initiated and executed by the municipality (district managers), and/or grassroots/community NGO, ideally with the support and involvement of the municipal office

financed from a grant provided by the municipality (to finance the physical sharing point, screens) with the involvement of a local university (volunteers, programming, ...)

liked to the social work (awareness about what people lack and need)

participation of inhabitants is central for the success (otherwise, people will not use it):

involving 10 inhabitants as a reference group (knowing the inhabitants' preferences and habits, co-creation of the physical platform, where should it be located, what kind of services should be offered, where should the information screens be put up and so forth)

participation of volunteers and ambassadors for the project: (1) spreading information about the services at places where people meet - pubs, gyms, schools, swimming pool, public transport), (2) "going around" with the Sharing Point and presenting itself through the ambassadors

the inhabitants will in the end be the ones "responsible" for the project (with support from social services)

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Habits:

- Being with friends with a similar background (cultural or sub-culture) and interests
- Trips to larger urban centers through a sense of belonging more to them
- Reflecting on a future direction, trying new hobbies
- Sometimes balancing on the edge of the law to get closer with a group (vandalism, littering, using alcohol and other stimulants)

Approach to the proposed intervention:

- Tendency to ridicule the idea in front of others
- Curiosity about something new and exciting
- He can soak up commitment if any of the ideas appeal to his hobby
- Maybe not getting involved at all if he deems it "lame"

How will he benefit:

- Development of own interests and knowledge (inc. other cultures, trying better food)
- Finding a new hobby
- Making new contacts outside of his information bubble
- Greater involvement in the local community - developing a sense of belonging and caring for the common good
- Finding himself on the professional path by recognizing the activities that he enjoys
- Getting financial profit from small jobs

What will he bring:

- The perspective of the new generation and its needs
- Intuitive knowledge of new technologies that can be shared
- Involvement in simple but time-consuming activities, such as helping with animals, shopping for someone, co-organizing sports activities, helping with moving out
- Spreading knowledge about his often niche hobby, and making others interested in his tastes

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Access

shy to come to the caravan alone, but later, when he knows the people organising the initiative, he will be happy to come

learns about the initiative in his gym and pub

likes using mobile apps (mostly for dating)

Needs

cooking (tasty healthy cooked food, something like his mum used to cook)

taking care of a dog when he is away (this is why he doesn’t have it)

finding new friends to play football and games with

advice what to do as he had some problems with the law (engaged in a fight in a bar)

Can offer

fixing bike, small repairs at home

has a car, can drive people or help with moving, shopping

training kids football, or youngsters at the gym

Benefits

frustration reduction (prevention of political radicalisation or citizen passivity)

feeling of being useful, needed, self-esteem

healthier food, adopting a dog (regular walks)

extending social networks (new friends, maybe finding a partner), finding a new job

a community guarantee before the judge

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Sarah, single mother of two (3/6 y/o)

Gender: Female

Age: 28

Marital status: Single (parent)

Occupation: Care home/nursing home, working as a nurse

Income: ? Reasonable amount

Sarah grew up in Mannheim, moved to Herzogenried after her separation, full custody of their two kids. Working full time as a nurse in a care home close by, both days and nights. Her kids are in kindergarten/school. Lacking time due to demanding work and home situation with two kids that she takes care of by herself, no close family in the neighbourhood (no siblings, old sick parents).

First spots the initiative in the neighbourhood on a screen. Then gets interested by a neighbour (another single parent) which tells her about the exchange of services exemplified through the foot bus idea which attracts Sarah. Next week when Sarah is out with her kids in the green spaces she sees the caravan and approaches it, registers and fills in what services she can provide and thinks about which she would enjoy. Gets a full presentation by one of the volunteers/ambassadors.

Needs:

1. Small repairs in home.

2. Baby-sitting, going out with kids, foot bus.

3. Food sharing.

4. Gardening, knitting.

5. Chatting, hanging out together.

Can provide:

1.Translations/interpretation
2. Going out with kids, foot bus.
3. Exchange of recipes, food sharing.
4. Pet-caring
5. Chatting, hanging out together.

Uses the platform for the first time the week after, a group of parents have connected through the platform and created a foot bus. This week it is another parent walking the kids to school/kindergarten and in three weeks Sarah will take them.

Benefits: Sarah connects with other parents in the area, they help each other out with picking up their kids from school, sharing food when having left overs, baby-sit when needed. She also helps out taking care of other neighbours pets cause her children loves animals which makes the whole family happier. In general, her stress levels are reduced and she feels happier/calmer.

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Gheorghe: "Father of 4, originally from Romania"

# data[].attributes.subject
Gheorghe: "Father of 4, originally from Romania"

# data[].attributes.body
enounter with initiative:

sees caravan when walking through the neighbourhood

ambassador engages him in conversation (LANGUAGE?!), provides info about shared space

use of physical platform:

in search of a calm space when children are back from school and apartement becomes crowded and noisy, Gheorghe goes to the caravan

he enjoys when other people there talk to him but wouldn't actively strike up a conversation

use of digital platform:

other users/ambassador encourage him to register because he has electrical skills and time at hand due to unemployment

he is hesitant to ask for help, but helping others encourages him to ask for services as well (e.g. tutor for children who need help with German homework; assistance with  employment agency paperwork)

benefits:

Gheorghe enjoys feeling of agency and competence when helping others

Gheorghe likes getting to know new people in the physical space (even though he wouldn't admit it) --> reduces stigma against  migrants from other countries

after low-commitment interactions, Gheroghe might bring his family to community events in the physical space --> new users

barriers:

lack of proficiency in German language limits interactions when helping others and when meeting in the physical space

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ACCESS
- poor motor skills
- difficulty accessing the application and online sites
- watches television and telenovelas every day
- often goes to church
- reads the newspaper daily
- meets sometimes with friends in the park
NEED
- needs help with household chores
- relate to other citizens, both senior citizens (e.g., bocce, playing cards) and young people
- someone to take her for medical examination
- someone to take charge of your situation and bring your groceries home or book your doctor's appointments
CAN OFFER
- culinary knowledge
- history of her past and that of the neighborhood
- ability to play the piano
- care for her loved ones
- supervise children at the park while they play while moms work
BENEFIT
- Improvement and maintenance of physical health through various initiatives that get her out of the house
- improved mental health through social interactions

# data[].attributes.body
mobile caravan showing up regularly at several busy places in the neighbourhood (square, playground, shopping mall) with few tables and chairs around; facility itself to be glazed, centrally located, allowing observation from any point and meeting the requirements of defensible space designs for increased safety

volunteers actively catching people walking around to present the initiative, asking people if they do not need any help and connecting them to potential helpers, register, helping them to set up the app, set up the profile and define in what they can help, ask for feedback/improvement

interface to the digital platform (via person/volunteer with access to the database/app)

meeting point - offering coffee/tea, cakes, food; chatting or gathering people, seating areas where you can eat, chat and relax among the greenery

information sharing - calendar of events, inputs and initiatives of people, traditional holiday festivities, events related to joint interests (e.g., going out with dogs, joga), first aid (physical, emotional, security)

sharing of things - books, spices, tools

# data[].attributes.headline
Connecting people with needs and people with resources to address these needs (skills, time, objects (tools, equipment))

# data[].attributes.subject
Connecting people with needs and people with resources to address these needs (skills, time, objects (tools, equipment))

# data[].attributes.body
INDICATIVE LIST OF SERVICES
(real list will depend on people's skills and needs)

(1) SKILLS
fixing bike/car
IT help
small repairs in the home
teaching/tutoring (languages, music, sports)
translations/interpretation
sharing knowledge

(2) CHILDREN
baby-sitting
going out with kids
foot bus (walking to school)

(3) FOOD
cooking/food sharing
ingredient sharing
exchange of recipes
home restaurants

(4) HOBBIES
gardening together
sports/setting up teams
pet-caring
knitting
borrowing tools

(5) FRIENDSHIPS
hanging out together
chatting
traditional festivities (country of origin, religion)
religion

(6) JOBS
community internal job market
info on jobs/help needed

# data[].attributes.body
- 4H courtyards (horses, chickens, others, playground)
- shared care-taking of street animals (dogs, cats)
- community-led animal shelter

# data[].attributes.body
database of (1) available help/services and their map and (2) requests for help;

users' profiles will make the system human and build trust (history of mutual help, feedback from others)

interfaces: (1) mobile app, (2) website, (3) bot via SMS/chatting apps, (4) screens/tablets in houses - multilingual (integration of e.g. DeepL for machine translation)

safety will be ensured by review of the messages by moderators (at least at the beginning), users' profiles rating and trackable informations in the event of violations

functionalities:

categories of help

showing the closest help providers (map)

contacting all help providers

confirmation of availability

types of help: free/paid

users profiles (credibility, skills, feedback)

creating events, inviting people (football after work)

# data[].attributes.body
-use the green spaces in ways the inhabitants would like to
-botanical garden or green houses
-sunlight lamps (?)
-exercise tracks
-playgrounds for children
-cultivating plants specific for migrant regions

# data[].attributes.body
- exchange about common space: history, uses, development, planning
- regular administering of questions concerning well-being and bringing people together with similar support needs
- support phone or listening desk to contact for physical or mental needs, could either connect to professionals or to community members
- platform where people can share their individual stories: radio station, location-linked associations, "confession-system"

# data[].attributes.body
-food market

-community dinners (one house/building host each month one dinner/week?)
-"home restaurants" - open up your living room
- "street food"

# data[].attributes.body
- educational and sports center for young people
- integration between the different cultures

# data[].attributes.body
-Social cohesion
-Exposure green spaces
-Growing greens?
-Taking care of the existing environment

# data[].attributes.headline
Groups with language and culture barrier

# data[].attributes.subject
Groups with language and culture barrier

# data[].attributes.headline
Middle-aged single people (without chidlren)

# data[].attributes.subject
Middle-aged single people (without chidlren)

# data[].attributes.body
- shared identity
- helping each other out
- feeling of equality

# data[].attributes.body
-Trains/buses to go around the city
-Access to "culture" (i.e. theatres, cinemas)
-Sports

# data[].attributes.body
- Knowledge and access to proper/safe/"good" food (in the sense of good nutrition)
- Sport infrastructure
- lack of time for recreational purposes

# data[].attributes.headline
Diversity as a challenge/interraction barriers

# data[].attributes.subject
Diversity as a challenge/interraction barriers

# data[].attributes.body
- language
- lack of understanding other's way of thinking,
- insecurity due to the unpredictability of other's actions
- fear of aggression (on both sides?),
- no points of identification/common ground,
- fear of COVID infection
- culture differences
- discrimination

# data[].attributes.body
To address some problems/needs of individual inhabitants of the neighbourhood:

loneliness, feeling of not belonging, feeling of being unsafe

lack of support (family, friends, neighbours)

lack of common ground

lack of specific resources (time, money, skills, social contacts)

shortage of meaningful leisure time and self-actualisation activities

Addressing these individual needs will positively impact the whole community:

increase the social cohesion (knowing each other, trust)

identification with the neighbourhood (e.g., a decrease of vandalism, support to bottom-up initiatives, participation and self-organising)

improvement of the community's social well-being and individuals' mental health

The intervention will be driven by and support the underlying principles:

support of equity

inclusive interactions (diversity of cultures, age, gender, other features and needs)

facilitation of positive interactions among the neighbourhood inhabitants

# data[].attributes.body
- skills
- language
- transport/accessibility
- "job can be positive as well"
- financial security

# data[].attributes.body
- education for kids
- social support (services, financial)
- assistance in interaction with authorities

# data[].attributes.body
- lack of support
- loneliness
- lack of resources
- "old order" = not being jeopardised by the "new order"?
- feeling unsafe