# data[].attributes.headline
Since they normally take place on the spot... many times our reaction or what we say is defensive... may regret it later...

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Since they normally take place on the spot... many times our reaction or what we say is defensive... may regret it later...

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You don't have to choose between being honest and being effective.

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You don't have to choose between being honest and being effective.

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I'm tired of having crucial conversations.

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I'm tired of having crucial conversations.

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I think a lot of practice needs to take place in order to take emotions out of these conversations.

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I think a lot of practice needs to take place in order to take emotions out of these conversations.

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Crucial conversations can be beneficial with lots of practice

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Crucial conversations can be beneficial with lots of practice

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I am okay on getting it in on the receiving end, but starting it, leading it.... not so good.

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"Your body is preparing to deal with an attacking saber-toothed tiger"... (p.5)

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Very direct approach...and very difficult to have

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Very direct approach...and very difficult to have

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People are generally at their worst when having important conversations. We all can use some help at this

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Getting caught in the self defeating loop! Destructive to work and to life

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I definitely avoid crucial conversations - and it is to my detriment!

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Crucial conversations are done best without emotion

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Crucial conversations are done best without emotion

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I think crucial conversations are important but quite honestly they really don't happen.

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Most people think that they have the skills to have crucial conversations but the amount of hostility amongst our staff indicates otherwise.

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Post what your initial take-aways are for Chapter 1 of Crucial Conversations