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Replacement Off Day (24/3/2017)

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Replacement Public Holiday

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Replacement Public Holiday

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Replacement Public Holiday

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Today is my last day for internship. I do the work as usual. I need to do for two floor which is floor 5 and 7. After i finished, i went to other floor to help the staff that not finished yet

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My shift today at 8am. I clean up at the public area which is at the toilets and lobby area. Then, continued clean up the room at floor 5 and 7 with one of the staff.

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I began my work today at 8am. I started with cleaning the toilets and continued with sweeping and moping at the lobby and front office area. At 9am, my leader gave the briefing and everyone do their works at their own floor.

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I started my work at 9am. As usual before do the work, we top up the things at the trolley like linen, toiletries and bathroom items. I need to do at floor 5 which is have 4 room to clean up. After i finished, i help my other staff at the floor 6. Then after the break, my leader asked to take the mattress at the store and move to the pantry at the hotel.

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Today i need to clean up at floor 5. The room not too many so after finished the work, i sweep the carpet along the floor 5 and also in front of the lift. Then, i also arrange the linen at the pantry to look more neatly and easy to take when want to clean up the room.

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We got the briefing at 9am as usual. My leader asked me to do at floor 7. The room that need to clean same like yesterday which is 7 room. Then, we had the additional task that need cutting out the excess carpet at every level. After that, continued  for cleaning at public area because the staff of public area were off.

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I began my work at 9am. Today i need to clean up at chalet for three rooms and continued help the other staff at floor 7. Because of the one staff need to go for outside work, we replace her floor today to clean up for 7 check out room and two stay over room.

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I got the task to clean up at the floor 6 today. As usual, i change sheet and make beds at the check out room. I also top up the things like mineral water, nescafe, sugar, and bathroom items. Then, i went to the downstairs to take out the bedsheets, towel, pillow case and duvet to arrange at the pantry for easy to clean up the room for tomorrow

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I started my work at 9am. Firstly, my leader gave the briefing about the task today. Then, i need to do at the floor 6 with one of the staff. The total of check out and stay over room today were 12 room.

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Today my leader also gave the task to clean up the check out and stay over room at the chalet. There were 4 check out room and 4 stay over room need to clean up. Then, after finished all work, i went to the hotel to help the other staff at the floor 6.

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I started my shift at 9am as usual. I got the task to clean up the room at floor 7 and chalet (M Hamlet). I need to clean up for 6 room at floor 7 while for chalet 6 room include stay over room.

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My leader asked me to do with one of the staff at floor 5 because there had many rooms that check out today. So, we do together and divide the task like i do for the toilets and the staff do the bed. Then, we changed the task after the break.

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Before started the work, the staff and i went to the store to take the things like tea, nescafe, coffemate, sugar, slipper and tissue roll. Today, i need to clean up the room at floor 6 which are have 10 check out room

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Today i got the task to do for 12 check out room and 3 stay over room at floor 6. Because of too many room need to clean up, my leader asked to do with the staff. For the stay over room, the blanket should folded in half to the end of the bed and put a pillow for lying. Then, the things like tea, sugar, nescafe, coffemate and mineral water just top up if they used it.

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At 9am i started clean up the room at floor 5 with one of the staff. Before that, i top up the things into the trolley to easy for me when clean up the room.

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I began my work at 8am. Firstly, i take the trolley at the pantry to clean up the toilets at the ground floor. Then, at 9am i continued clean up the check out and stay over room. Today i also need to do the spring cleaning for three rooms at the floor 5.

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My shift today at 9am. I got the task to do the spring cleaning for three room which are room 709, 710 and 711. The spring cleaning is to make the cleaning at all angles in the room such as wiping in all parts, sweep under the bed and remove stains on the toilet using the washers provided.  I also need to clean up the check out room at floor 7.

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My leader asked me to do at floor 5 today with the staff. The room that need to clean just 8 rooms which are three stay over room and five check out room. Then, after finished all works we take out the things like bed sheets, towels, pillow cases, bath mat and duvet to the every pantry.

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I started my work at 8am. I was cleaning the toilets and the other staff was sweeping and mopping at the lobby and front office. After that, i continued with clean up the room at floor 6.

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My shift began at 9am. Today same like yesterday that i need to do for two floor with one of the staff. The room is not too much which is for floor 7 just had two check out room that need to clean up and floor 6 had 6 check out room.

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Today, i got the task to clean up the room at floor 7 and 8 with one of the staff. Before do the work, we top up the toiletries, bed sheet, towel, and pillow case into the trolley.

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My leader started her briefing at 9am. She asked me to do for 2 floor today because every floor not too much room to clean up. In addition, one of the staff need to do the outside work. So, i need to replace her place on floor 7.

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Today my shift at 8am. I do the cleaning at the toilets alone because my partner was absent. After that, i sweeping and mopping at the lobby and front office. At 9am, i went to the floor 6 to clean up for 10 check out room and 4 stay over room with my leader.

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I started my work at 9am. My leader divide the task for one floor one person. I need to clean up at floor 7. After i finished my work, i went to other floor to help the staff that did not yet the work.

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I began my internship today at 8am. Firstly, i sweeping at the lobby and front office while my other friends do cleaning at the toilets. I collected garbage in every bins, and put a new plastic garbage in the trash. At 9am, i got the briefing from my leader. My leader asked me to do at the chalet with one of the staff. We need to do for five stay over room and two check out room. After finished the work, we are working together cleaning the pantry on the floor 8.

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My leader gave me the task to clean up at the floor 7. There was one stay over room and thirteen check out room that i need to clean. Everybody was busy because every floor had many room to clean and we need to do alone.

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I started my work at 9am. Today was really busy because there were two groups check in yesterday and today also have one group booking for the room. So, we should finished clean up the check out room before the guest check in this evening.

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Today, i got the task to clean up the room at floor 5 with the new staff. The total of the check out room are fourteen room. We divide the room equally which is i do for seven room and the other staff also do the seven room.

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My shift today at 8am until 4pm. I do the public area work which is clean up the toilets and sweeping at the front office and lobby. Then continued with clean up the check out room as usual. I do the work today with one of the staff. We need to do for stay over room at floor 8 and check out and stay over room at M.Hamlet chalet.

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I started my work with sweeping the floor at the lobby and front office. Then, after finished sweeping i mopped at the same place. At 9am, i do the work as usual which is clean up the check out and stay over room at floor 5. After that, i clean up the pantry at floor 5 to look more neatly and arranged.

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My shift today at 8am. As usual i do the cleaning for public area. I clean up the ladies and men toilet with one of the staff. Then, i continued do my work at floor 5. The check out room also not too much and i do with my own. Then, i go to the other floor to help the staff that not finished yet.

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My leader was briefing me and the other staff about the task today. She gave one floor for one staff to handle the check out and stay over room.  Today not too much room to cleaned up. So, my leader asked all staff to recheck again the room that already clean for easy to leader release the room to sell.

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I started my work at 9am. I got the task to clean up the room at floor 5 which is have four check out room and one stay over room. Around 3pm, the staff and i went down to take out the garbage to the big trash across the road.

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Today, i do the work with one of the staff at floor 6. We need to do for eight check out room and two stay over room. After that, i standby at the pantry for any request from guest.

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At 9am I got the briefing from my leader. I need to do the check out and stay over room at floor 7. Then, after all work done i prepared for the site visit by the lecturer from UMK. The lecturer came around 4pm. I'm greeting to him and welcoming her to the cafe to discuss about the practical. First session, i need to discuss with my lecturer. Then, follow by my supervisor to give any comment about me throughout my practical.

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My shift began at 9am. Today i got the task to make the check out room and stay over room at floor 6. The check out room had four while stay over room had 5 room. After finished the task, we take the stuff like bedsheet, duvey, towel and bath mat at the ground floor. Then, we divide for every floor and arrange it neatly at the pantry.

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My shift at 9am started with the briefing by the leader. I do the check out room at floor 5 with one of the staff. After finished, i collect the rubbish and put it at the rubbish bin. Then, the man staff will throw it at outside of the hotel.

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Today my shift also at 8am. I do the same things like clean the toilet at the early morning. Then, at 9am i continued clean up the check out rooms. Today also back to back like yesterday. So, as usual we need to double check the room before the leader release the room to sell.

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At 8am i started my work with clean up the toilet. I clean for ladies toilet and the other staff clean for men toilet. Today was the busy day. I need to do the check out room at floor 5 with the staff. It's quite busy because we need to rushing for the group that want to check in this evening. So, we need to double check and make sure that the room ready for sell.

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My shift also started at 8am today. I started with sweeping then mopping at the lobby and front office. At 9am, i got the task to do at floor 6. I need to clean for five check out room and one stay over room. After finished the task, the staff and i put the rubbish and throw into big rubbish bin at the across road.

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I began my work at 8am. Firstly, the staff asked me to sweep and mop at the lobby because he want to clean the toilet. Then, after finished i went to front office to get the briefing for task. I need to do at floor 6 with the staff. After that, my leader asked me to calculate the stuff at the pantry.

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Today my shift started at 8am. I need to clean up at the public area like clean the toilet, sweeping and mopping at the lobby. After that, as usual we had a briefing at 9am which is the leader give the task to everyone. I do the room at floor 6 with one of the staff.

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I started my work at 9am. I got the task to clean up at floor 5. The room that check out today were 13 room. I did it alone until after lunch my leader was helped me. She make the bed and i clean up the toilet. We finished it at 5pm.

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Today also was the busy day. It's because all the room was booked and we need to clean up before the guest come. The leader gave the task to everyone for one floor one staff. So, if anyone was finished yet, they need to help the other one. Then, my staff and i went to the store that had the toiletries and things for housekeeping to take the rubbish like the box that not be used again. After that, we also take the rubbish at every floor and throw it into rubbish bin outside of the hotel

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As usual my shift at 9am. I need to clean up almost all room at floor 7 with one of the staff. Today was quite busy because all room at every floor was fully booked today. So, we need to clean up before 3pm. After finished, i arrange the things at the pantry to the original place to look more

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My internship was started at 9am. I got the task to clean up the room at floor 5 which had ten stay over room and two check out room. Then after finished all work, i arranged the things like toiletries, bedsheet, bath tab and so on into the trolley to easy for clean up the room tomorrow.

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Today, my leader also gave the task for one staff one floor. I need to do at floor 5. Then, my leader asked me to do the one stay over room at floor 8. After that, i went to the floor 6 and help the staff that not finished yet because have many rooms to clean up.

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I began my work at 9am. My leader was given the task to everyone. I need to do at the floor 8 which were had four check out room and one stay over room. After i finished clean up all the room, i went to the floor 5 to help the other staff.

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I started my work at 9am. Before do the work, i had some briefing from my leader about division of the tasks. Today, i also need to do the work with one of the staff. We top up the things like towel, mineral water, bedsheet, shampoo and so on into the trolley before we make up the room and all the things we took from the pantry. We need to clean up the room at floor 6. Then, we go to the floor 7 to help the other staff after finished our work.

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As usual my shift today at 9am until 5pm. I followed one of the staff to clean up the room at floor 7. We do the stay over room and check out room together about 10 room. After finished, we continued to make up for stay over room at floor 8. At 4pm, the staff and i just standby for the extra mattress if the guest request after all the room had finished to clean up.

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I began my internship at 9am. Before started the work, staff of housekeeping had a briefing from the leader to make sure that we do the right and avoid from do the mistake. Then, the task was given by the leader. The staff tell me that for housekeeping department, we also need to clean up for the room at the chalet (M Hamlet) which is under the same owner and the chalet located near the hotel. I need to follow the staff to do the work at the chalet because still new in this department. So, i need to learn more to practice more perfect and after this can do by my own. After finished the task, i go to the other floor to help the staff that did not finished yet.

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My new shift at new department at 9am until 5pm. I started with the briefing from my supervisor before started the work. My supervisor asked me to follow one of the staff to teach me how to make up the room in the right manner. The staff bring me to the pantry at floor 7. We put the things that not enough into the trolley like bed sheet, towel, shampoo, body shampoo and body lotion. Then, i continued follow the staff to do the stay over room and check out room. I learnt how to make a bed, clean up the toilet and arrange the things properly.

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Today is my last day at food and beverages(fnb) department. Tomorrow i need to transfer at housekeeping department. My shift started today at 3pm until 11pm. I handle ala carte dinner in the evening. At 7pm, we had a reservation for 25 pax dinner for ala carte. It's quite busy but we manage it with good job. My manager give me a support and advice before i move to the other department. I keep it, and hope can learn new things and can perform more better at new department.

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Today, i began my work at 3pm. We had the group for hi-tea at 4pm. All the setting seem done that be prepared by the morning shift. We just only to put the food at the table and prepared for the group that will come in after this. In evening, i handle ala carte dinner as usual. Many guest come for dinner while enjoying the fresh sea breeze tonight.

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My thirty-eight day of internship started at 3pm until 11pm. I need to handle ala carte dinner and do the setting for ikan bakar tonight. At 6.30pm, the staff and i handle dinner for the group (SMK Tok Sira) until 9pm. At 8pm and above, it's quite busy because many guest order for ikan bakar and certain of them order for ala carte dinner.

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My shift today at 3pm until 11pm. I started my work with wiping the equipment which is the balance that the event had yesterday. After that, i handle ala carte dinner that no too busy.

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I started my work at 9am. Today, i handle breakfast buffet for 52 pax. Then, after finished breakfast i clean up and wiping the equipment that they used for breakfast. I continued do the setting for event tonight like prepared the equipment. The event had 130 pax that they also request to do the event at beach front. So, my team need to prepared 10 round table and 130 chair at the beach front and setting the place with neat arrangement. My supervisor also teach me how to setting the cutleries for round table in the right manner. The event started at 8pm until 12pm.

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Today, i handle ala carte breakfast for 16pax. After finished the breakfast, i clean up the stuff and wiping it as usual. Then, i need to setting for event tonight like prepare the equipments and setting the place. My manager asked me to do the partime for the event this night. So, i went to work back at 7pm to handle the barbeque event until 11pm.

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I began my work today at 7am. We had to handle 70pax for buffet breakfast. The cafe was crowded with the guest but everything was okay. Then, i continued wiping the equipment and put it at original place. At 2pm, i need to handle hi-tea event at level 3 which is have 60pax. I need to clear the stuff that they used for this hi-tea.

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Today, i handle the buffet breakfast. The guest are not too many and everything run with smoothly. After the breakfast, i clean up as usual and moped the cafe to make the floor more clean. Then, i wipe the equipments and searching the stuff for ikan bakar.

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I started my work at 7am. Today, i also handle ala carte breakfast for 32 pax. The menu for ala carte is American Food and Mandurah Fried Rice. I need to setting cutleries according the food that the guest order. After finished breakfast session, i need to wipe and setting the equipments for event this sunday.

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Today, i handle ala carte breakfast with one of the staff. Everything runninhg smooth without any complain. At 10.30am, we closing the breakfast and clean up the place like before. Then, i continued wiping the equipments like hi-ball glass, plates and cutleries.

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I began my internship at 7am until 3pm. I handle ala carte breakfast that not really busy because had only 43 pax. After that, i wiping the equipments as usual an arrange it properly at original place.

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I started my internship at 7am. Today, i handle ala carte breakfast. The guest need to choose one of two menu which are American Food and Mandurah Fried Rice. So, i did the setting through what the guest order. Then, as usual i need to wipe the equipment and arrange it according to the type of the equipment. The manager had some briefing for fnb staff to remind about the bill to avoid from do the mistake again.

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Usually at the weekend many people check in at the hotel. So, today much the same as yesterday. The people of breakfast buffet had 93pax which is also quite busy. Then, i need to wipe the culteries. Because of the technical problem, the hall at floor 3 that need to used for hi-tea today need to move at ground floor. So, all the staff rushing change the place and need to resetting. Today, i also did the overtime to backup helping other staff handle the event.

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Today, i handle 99pax of the breakfast buffet at 7am. It was very busy because the group from Singapore was check in yesterday. I need to top up the stuff and the beverage since many people today. Then, i clean up the place that the breakfast had and continued wiping the equipment. I also need to prepare the equipment for the group that booked the hi-tea. So, i did the overtime which is handle ala carte dinner to backup the staff that handle the hi-tea at the hall. I also learnt many things from the new supervisor today. He teach me through their experience and i learnt something new and can improve more better next time in my work.

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My shift today from 7am until 3pm. I handle the breakfast buffet for 43pax with the other staff. After finished the breakfast, i wipe the equipments as usual and arrange to the original place. Then, i took the order and setting the cutlery through what the guest order. At 3pm, we had the briefing about the event and the new menu for the bar by the manager of fnb department.

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I started my internship at 7am. Today, the breakfast also had an ala carte which is have two choice American Food and Mihun Goreng Singapore. So, the staff and I need to setting according to the food that they choose. After the breakfast finished, i need to wipe the windows at the cafe that in front of the beach. Then, continued wiping the equipment.

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I began my work at 7am today. I handle ala carte breakfast with one of the staff. The guest not too many and everything run without any complaint. Then, i continued wiping the equipment after finished the breakfast session. My shift today was supposed timed at 3pm, but I have to backup ala carte dinner at  the beach and cafe because the other staff have to handle the event above until 10pm.

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My shift today at 3pm, as usual i need to wipe the cutleries then arrange it at the original place. After that, I took the order for the guest and setting the cutleries for them. At 9pm and above, the cafe is not busy like before because of the finished of school holiday. So, not many people come to the cafe except the regular customer.

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I started my internship today with wiping the equipments like before. Then, i handle the ala carte dinner. Usually, this cafe will busy between 6.30pm until 8.30pm and the other time will be the normal except the weekend.

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Today, my shift also started at 3pm until 11pm. I need to wipe the cutleries to setting for ikan bakar and buffet breakfast for tomorrow. In evening, i handle ala carte dinner which is quite busy because of the weekend. At 11pm, the guest request to repeat their order. So, i need to do the overtime to serve the guest until 12pm.

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My shift started at 3pm until 11pm. Firstly, i need to setting the equipment for event barbeque tonight like prepare the enough cutleries. The event began at 8pm. My team and I handle it with smoothly. We take the plate or glass that already used and send it to the kitchen. At the same time, i also handle for ala carte dinner and ikan bakar which is the guest that seat at the outside of the cafe. Lastly, we clear up the place that the barbeque had and setting the equipment for breakfast tomorrow.

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I started my internship today at 3pm until 11pm. I handle for ala carte dinner which is quite busy because of the school holiday that many of them check in at the hotel. At 8pm, i need to handle dinner buffet for 45 pax with my team.

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My fifteenth day of internship began at 7am until 3pm but i need to cover other staff because the cafe was busy. So, i need to do the straight shift until 7pm. As usual after breakfast finished, i need to wiping all the equipment and setting for the ikan bakar place.

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Today, i also need to do the split shift. I handle the breakfast buffet like before in the morning and then clear up after finished the breakfast. After that, the evening shift, i handle for ala carte dinner and need to measure and calculate gram for ikan bakar and seafood.

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My supervisor asked me to do the split shift today which is 7am until 11am and 7pm until 11pm. In the morning, i handle the breakfast buffet with two others staff and in the evening i handle for ala carte dinner. Everything was ran with smoothly.

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Today, my shift began at 3pm until 11pm. I need to take the order for ala carte dinner and sending the food and beverage to the customer. Every thursday, friday, saturday and sunday, this cafe had the ikan bakar and seafood for customer that like to eat this meal. So that, my part is i need to measure how weight the seafood are and i make the bill for it.

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My eleventh day started at 7am as usual. I also need to handle the breakfast buffet which were had 23 rooms and had 41 pax. The wiping session is the must for everyday in the fnb department. So, it's the routine for me to wipe all the equipment after the breakfast buffet finished. Today, i also take the customer's order and sending food for them.

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Today, my shift began from 7am until 3pm. I was given the task to handle breakfast buffet again with one of the staff. After finished the breakfast session, i clean up the place like washing and wiping the equipment.