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REVPASH - Revenue per available seat hour

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REVPASH - Revenue per available seat hour

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5 hours per week

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How can forecasting help with table configuration?

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How can forecasting help with table configuration?

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There were many couples and groups of three that came to the restaurant - tables were made for 8 people. No one wants to share a table with an unknown person - losing profits

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61% Friday at 6

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USearch' Capacity Management in Restaurants' yields plenty of articles

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USearch' Capacity Management in Restaurants' yields plenty of articles

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Question 6- There was a queue even though seat occupancy was low because each seat was only seating 2 or 1 people at a time. Also some tables were reserved for later for larger parties who were to arrive, instead of selling them earlier and turning over.

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The seat occupancy increase in the hot periods increased from 50 percent with a peak of 61% in the baseline study to a mean of 59% with a peak of 82%

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Yes

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Manipulating capacity - taking  the product to the customer?

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Manipulating capacity - taking  the product to the customer?

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RevPASH is a similar concept to RevPAR measurement used in hotel management, or Revenue per Seat Mile used by airlines. Based on the work at Cornell University.

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8. Hard to find reneging, low customers satisfaction
9. Seating turnover, meeting customers demand and satisfaction where party size crowed generate more revenue

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Current Chevy's website promotion

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it allows the restaurant to increase the number of customers with no increase in the numbers of seats.

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Average Dining Duration; 53.15.
Standard Deviation; How much the difference is from the average

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What performance measures are used in terms of capacity

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What performance measures are used in terms of capacity

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Seat occupancy exceeds 50% for 3 hours. Saturday Noon, 1pm and 6pm

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Internal or external means of manipulating capacity - what are they?

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Internal or external means of manipulating capacity - what are they?

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Who is the target market? Does this affect capacity?

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Who is the target market? Does this affect capacity?

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2 strategic levers are price & meal duration

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Exhibit 3- highest capacity is on a Friday 6:00

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2. Chief duration control methods are regulating and redesigning service processes

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1. The strat levers are Price and Meal durati

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Test

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Test test

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What are your experiences of capacity management?

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What are your experiences of capacity management?

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What are the outcomes of not managing capacity effectively?

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What are the outcomes of not managing capacity effectively?