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2. There is a coffee shop that is clearly separated proportion for the happiness of users.

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3.Making a service point for the elderly to have a separate service for the general public and services for the elderly for the convenience of all customers

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It's a good idea to make a zone in the elderly service. and convenient for everyone When there is a queue, some people may come early or while waiting to eat something. You can go to the cafe while you wait. For comfort and impression when using the service

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Time should be allocated for customer service. via mobile app It is a reservation in order to limit the queue at each time and each day. for the waiting time in the queue for the general public But in the service of the elderly should be separated. Because some seniors can't book a queue through the app.

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1. Create a mobile application for booking and telling the time of service and there is a coffee shop while waiting.

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Seperate zones for the elderly to pick up queue cards  Let there be only 5-6 employees.

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there is a clear queue arrangement and there is a wild area to throw and to prevent users from feeling uncomfortable and feel bad.

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we have many shops and restaurants to choose from while you wait

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we have many shops and restaurants to choose from while you wait

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thorough service such as allowing customers to reserve and support customers on a daily basis with a limited number of  And in this era of covid-19 should do so. For safety and keeping distance  Allocate employees to fit perfectly for customers.

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Format the inside of the bank as a café or coffee shop.
For customers to sit down and eat while waiting to call the queues.

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And long queues may cause some customers to have no seats. and make them stand for a long time.There should be enough chairs for everyone each day. Let everyone sit in a comfortable chair that makes him want to sit and wait.

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There are modern investment videos and invesment knowledge such as Cryptocurrency coins.

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I think the official service should be reduced. To be able to talk to make customers not tired of using the service and using the service next time, I think that will make it more fun.

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We can show interesting movies for customers to watch to cure boredom. While watching there is a snack to make customers feel at home

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We have a shop in the bank and a coffee shop to relax while waiting

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We have a shop in the bank and a coffee shop to relax while waiting

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user can go out to do other errands while waiting.

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user can go out to do other errands while waiting.

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user can go out to do other errands while waiting in the queue and come back on time.

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2.How  can we make our customers feel happy while waiting for a long queue?

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2.How  can we make our customers feel happy while waiting for a long queue?

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I think if he chooses to wait  He probably knew it would be a waste of time.  Finding parts for him to do while waiting in line  It's the right thing  I propose to play catch the wrong picture.  There should be a touch screen to play with so you don't waste a pencil, pen or eraser. Some parents may even bring their children along.  Playing together can also build relationships between queues.  and also not bored  We should change the game often.  and change the picture every day.

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1.How can we help our customers make good use of their while waiting?

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1.How can we help our customers make good use of their while waiting?

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Prepare snacks to customers.

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Customers want to be happy.
Banking services during the queue Snacks and entertainment should be provided, such as the daily news TV program. Because usually on the TV screen is a marketing advertisement. which causes boredom and discomfort

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If customers play Broad Game, Broad Game take a long time and uses multiple players. What do you think?

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I think there should be a point of interest in queuing

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is timer.
same same with times'up brand pizza company , star buck.
for precious time customers .
customers can spend time's before qwner queue.