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June 12: TBC@UBC Network - Learnings and Reflections from the BC Team-Based Primary Care Evaluation

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June 12: TBC@UBC Network - Learnings and Reflections from the BC Team-Based Primary Care Evaluation

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The TBC@UBC Network was excited to host this online session on "Learnings and Reflections from the BC Team-Based Primary Care Evaluation" in partnership with UBC's Innovation Support Unit on Thursday, June 12, 2025, from 12 - 1:30pm. Developed collaboratively with primary care partners and funded by the Ministry of Health, the BC Team-Based Primary Care Evaluation seeks to better understand the current positive benefits of the transition to team-based primary care (TBC). It focuses on five areas of the TEAM Framework: patient experience, provider experience, team function, capacity and access, and attachment. The evaluation aims to engage up to 30 primary care teams across diverse models of care and regions in the province. Using an action research approach, the ISU works with participating teams to gather information using three tools (a patient experience survey, a team survey for providers and staff, and a clinic report) and then co-create actions for quality improvement from the evaluation learnings. In this session, participants:

Learned about the ISU’s action research approach and how it supports primary care teams in moving from evidence to action

Heard reflections and lessons learned from the evaluation to date, including key considerations for primary care evaluation and how to support teams in using data to inform quality improvement

Learned about emerging provincial-level findings

Speakers: Angela Randall Evaluation Project Lead, Innovation Support Unit Angela Randall (MPH) is an Evaluation Project Lead with the Innovation Support Unit (ISU). She brings to the ISU experience leading mixed methods health care evaluation initiatives looking at process and measuring impact, and working with numerous non-profit organizations supporting a diverse range of communities. She sees evaluation as a learning process and a valuable tool to support communities. Angela is currently leading the BC Team-based Primary Care Evaluation, a provincial level evaluation that seeks to understand the benefits of transitioning to a team-based primary care model in British Columbia. Elka Humphrys Senior Manager, Innovation Support Unit Elka Humphrys (PhD) is a Senior Manager with the Innovation Support Unit (ISU), leading the ISU’s Research and Evaluation work. She has experience in evaluation, mixed methods research and healthcare database development. Her research interests focus on system level planning, understanding individual and community engagement with healthcare services, and identifying opportunities to improve health outcomes. Please visit the ISU website: https://isu.ubc.ca for more information about the BC Team-based Primary Care Evaluation. If you want to learn more and/or are interested in participating, you can reach out to Angela, ISU Evaluation Project Lead, at angela.randall@ubc.ca. Please also feel free to connect with the ISU at isu@familymed.ubc.ca.

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TBC@UBC Network - Learnings and Reflections from the BC Team-Based Primary Care Evaluation

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March 6: TBC@UBC Network - Impact of Teamwork in Primary Care through HDC Discover Measures

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March 6: TBC@UBC Network - Impact of Teamwork in Primary Care through HDC Discover Measures

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March 6:

The TBC@UBC Network was excited to present this online session on "Transforming Primary Care Education: Lessons from the Evolution of Team-Based Primary Care Learning Centres" in partnership with the Team-Based Primary Care Learning Centres (TPCLC) Team on Thursday January 30, from 12 to 1:30pm. This session explores the evolution and impact of Team-Based Primary Care Learning Centres (TPCLC) initiative, launched in 2022 to address healthcare challenges in British Columbia. Focusing on interprofessional education and team-based care, TPCLC initiative has progressed through phases 1.0, 1.5, and is currently planning phase 2.0. The session will highlight the pivotal shifts introduced in TPCLC 1.5, including enhanced interprofessional learning with the integration of nursing and health professional students. Attendees will gain insights on innovative strategies such as tailored resources for collaborative competencies and the "Day in the Life" model for immersive learning.

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TBC@UBC Network - Impact of Teamwork in Primary Care through HDC Discover Measures

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January 30: TBC@UBC Network - Transforming Primary Care Education: Lessons from the Evolution of TPCLC

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January 30: TBC@UBC Network - Transforming Primary Care Education: Lessons from the Evolution of TPCLC

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January 2025:

The TBC@UBC Network was excited to present this online session on "Transforming Primary Care Education: Lessons from the Evolution of Team-Based Primary Care Learning Centres" in partnership with the Team-Based Primary Care Learning Centres (TPCLC) Team on Thursday January 30, from 12 to 1:30pm. This session explores the evolution and impact of Team-Based Primary Care Learning Centres (TPCLC) initiative, launched in 2022 to address healthcare challenges in British Columbia. Focusing on interprofessional education and team-based care, TPCLC initiative has progressed through phases 1.0, 1.5, and is currently planning phase 2.0. The session will highlight the pivotal shifts introduced in TPCLC 1.5, including enhanced interprofessional learning with the integration of nursing and health professional students. Attendees will gain insights on innovative strategies such as tailored resources for collaborative competencies and the "Day in the Life" model for immersive learning.

Transcript

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TBC@UBC Network - Transforming Primary Care Education: Lessons from the Evolution of TPCLC

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February 29: The Space Between: Quality Improvement in Team-Based Care to Address Critical Incidents in a Victoria Urgent and Primary Care Centre (UPCC)

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February 29: The Space Between: Quality Improvement in Team-Based Care to Address Critical Incidents in a Victoria Urgent and Primary Care Centre (UPCC)

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February 2024:

Addressing critical incidents in team-based care requires special attention to roles and relationships in the team. The space between professions – communication, processes, role clarification, conflict resolution, collaborative leadership – is integral to quality improvement in team-based care. Join our speakers from an interprofessional team at a Victoria UPCC who will highlight the need for explicit training in team communications amongst primary care providers within a team in order to optimize patient safety. The TBC@UBC Network hosted a dialogue session on this topic. Speakers were:

Dr. Thuy-Nga (Tia) Pham, Co-Medical Director, South Island Urgent and Primary Care Centres, Island Health

Jennifer Matheson Parkhill, RN, Site Director, South Island Urgent & Primary Care Centres, Island Health

Estephanie Acebedo, Clinical Nurse Leader for the South Island Urgent and Primary Care Centers

Nikki (Michelle) Bourgeois, Clinical Nurse Educator, Primary Care Clinical Support Team, Island Health

About the TBC@UBC Network The TBC@UBC Network, supported by UBC Health, convenes health professionals and leaders, community members, academics, and policymakers to bring forward questions and ideas important for team-based care in BC. The network supports province-wide efforts to enhance team-based care in BC. Together, UBC Health, Doctors of BC, Health Quality BC, and UBC’s Innovation Support Unit aim to offer a responsive and integrated approach to learning on team-based care. Join the network at https://health.ubc.ca/tbc.

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Quality Improvement in TBC to Address Critical Incidents in an Urgent and Primary Care Centre (UPCC)

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The Year in Review: 2022/23 Infographic provides a summary of network membership, event topics, and emerging questions and themes from the 2022/23 year.

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Please send new members our website for more information about the TBC@UBC Network and how to join!

Send them this link: https://health.ubc.ca/tbc

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The Space Between: Quality Improvement in Team-Based Care to Address Critical Incidents in a Victoria Urgent and Primary Care Centre (UPCC)

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The Space Between: Quality Improvement in Team-Based Care to Address Critical Incidents in a Victoria Urgent and Primary Care Centre (UPCC)

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Addressing critical incidents in team-based care requires special attention to roles and relationships in the team. The space between professions – communication, processes, role clarification, conflict resolution, collaborative leadership – is integral to quality improvement in team-based care. Join our speakers from an interprofessional team at a Victoria UPCC who will highlight the need for explicit training in team communications amongst primary care providers within a team in order to optimize patient safety.

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How Innovations in Team-Based Practice Achieve Remission of Type 2 Diabetes 

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How Innovations in Team-Based Practice Achieve Remission of Type 2 Diabetes 

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October 2023

Team-based care is a vital aspect in a growing body of evidence that remission of type 2 diabetes is possible in up to 50% of patients. Several professions fulfill collaborative roles with innovative team-based practices across BC to support patients in their pursuit of type 2 diabetes remission. Learn about how health professionals in two of these practices help patients to achieve shared, measurable goals and outcomes.

Session Summary

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How Innovations in Team-Based Practice Achieve Remission of Type 2 Diabetes

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We need more streamlined education, and how to actually measure TBC outcomes across the service areas, and health authority

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1. Please add your comments to the question columns on the right. 

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1. Please add your comments to the question columns on the right. 

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2. Click + to create a new post. Enter your comment. Click Publish.

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2. Click + to create a new post. Enter your comment. Click Publish.

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Let's Talk: Key Questions from the First Year of TBC@UBC

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Let's Talk: Key Questions from the First Year of TBC@UBC

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May 2023

Discussion about the most pressing and impactful questions that emerged over the past year.

Session Summary

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Let's Talk: Key Questions from the First Year of TBC@UBC

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What can team-based care look like with behavioural and mental health care within primary care?

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What can team-based care look like with behavioural and mental health care within primary care?

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March 2023

How can counselling professions (psychologists, counsellors, social workers, and other care providers) play a role in team-based primary care to help respond to patients’ behavioural and mental health concerns sustainably? What developments are happening in BC now in this area?

Session Summary

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​What can team-based care look like with behavioural and mental health care within primary care?

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December 2022

Considering the differences in how it is enacted, what do we mean by the term ‘team-based care’? What is consistent in our definitions, and what are important variations?

Session Summary

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Innovative composition of disciplines on healthcare teams

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Innovative composition of disciplines on healthcare teams

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June 2022

How are healthcare teams innovating with, and being impacted by, adding novel disciplines and roles into the team to address prevalent patient needs? What ideas and questions arise from such innovative team composition?

Session Summary

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Innovative composition of disciplines on healthcare teams

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Team-Based Care and Virtual Communication

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Team-Based Care and Virtual Communication

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February 2022

How are healthcare teams and networks innovating with, and being impacted by, remote presencing technology (including Zoom and FaceTime), virtual sims.ed, and virtual care? What ideas and questions are arising for virtually-assisted education of health professional learners in team-based care across BC, particularly those in rural and remote areas of the province?

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Team-Based Care and Virtual Communication

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November 2021

Work currently being done at UBC to support team-based care

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3. If you agree with another member's comment or it resonates with you, feel free to reply or click the 'thumbs up.' 

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3. If you agree with another member's comment or it resonates with you, feel free to reply or click the 'thumbs up.' 