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CORK KERRY REFUGEE RESETTLEMENT INITIATIVE
www.ahlan.ie

YouTube video : 'The Irish Primary Health Care' (online video) HEALTH SERVICES EXECUTIVE
March 25, 2019 1,354 views
Available at:https://youtu.be/BPYaZw2rc5U [Accessed on 16 October 2022]

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Future Learn Course: Working Supportively with Refugees: Principles, Skills and Perspectives
Available from:  https://futurelearn.com
[Accessed on 15 October 2022]

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AHLAN
West Cork Kerry Refugee Resettlement Initiative
www.ahlan.ie
YouTube video on Cultural Competence in the Workplace
Available at: https://youtu.be/WxUq99bS8n0
25 March 2019 508 views

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The Cork Kerry Community Healthcare website provides information about the health service and community services in the Cork/Kerry area. It offers support to community organisations that work with refugees and migrant communities. It offers health literacy and has videos containing helpful information on issues such as domestic abuse, trauma and PTSD, a guide to Irish Primary Health Care as well as how to call the emergency services, all in the Arabic language. The Irish Primary Health Care video (Arabic) has had 512 views and is an important resource for refugees. The fact that it is local to the south of Ireland is also important.

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The Cork Kerry Community Healthcare website provides information about the health service and community services in the Cork/Kerry area. It offers support to community organisations that work with refugees and migrant communities. It offers health literacy and has videos containing helpful information on issues such as domestic abuse, trauma and PTSD, a guide to Irish Primary Health Care as well as how to call the emergency services, all in the Arabic language. The Irish Primary Health Care video (Arabic) has had 512 views and is an important resource for refugees. The fact that it is local to the south of Ireland is also important.

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FutureLearn is a global learning platform offering courses that span a wide range of topics. The Open University is one of its founding partners. This course is a three week course run by the University of Glasgow, Scotland. Students will learn how the principles of psychological well-being, communication and interpretation can benefit  their work with refugees.  It covers the basics about human migration, refugees and the legal framework as well as cultural diversity and interethnic relations. It also deals with socialisation, conflict resolution and social inclusion. It is important for librarians to understand how they can support integration of refugees into the community and this course is useful and an important tool in giving that introductory help to those working with refugees.

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FutureLearn is a global learning platform offering courses that span a wide range of topics. The Open University is one of its founding partners. This course is a three week course run by the University of Glasgow, Scotland. Students will learn how the principles of psychological well-being, communication and interpretation can benefit  their work with refugees.  It covers the basics about human migration, refugees and the legal framework as well as cultural diversity and interethnic relations. It also deals with socialisation, conflict resolution and social inclusion. It is important for librarians to understand how they can support integration of refugees into the community and this course is useful and an important tool in giving that introductory help to those working with refugees.

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IMMIGRATION COUNCIL OF IRELAND, 'Go Vote!' (online video).
Available from: https://youtu.be/QnfOBBqead0
[Accessed 15 October 2022].

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This padlet aims to highlight and evaluate key resources relating to the digital and information literacy skills of refugees, focussing on Syrian families resettled in Ireland. It contains 10 resources, including reports, journal articles, video presentations, online courses and research literature. It also addresses gaps that exist in the field as well as recommendations for guidance and training of librarians.

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IRELAND EDUCATION TRAINING BOARD Literacy resources  Available at: www.etb.ie

LE LOUVIER, K. and INNOCENTI, P. 2022 A grounded theory of information exclusion and information inclusion: framing the information experience of people seeking asylum. Journal of Documentation.

LLOYD,A. 2022. Shaping the Contours of Fractured Landscapes: Extending the layering of an information perspective on refugee resettlement. Information Processing and Management 57(3)

National Adult Literacy Agency (NALA) Ireland
Available at www.nala.ie

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ما هي الرعاية الصحية األولية؟

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MARTZOUKOU, K., & BURNETT, S., 2018. Exploring the everyday life information needs and the socio-cultural adaptation barriers of Syrian refugees in Scotland. Journal of Documentation, 74(5), pp. 1104-1132.

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Although this peer reviewed article, published in the Journal of Documentation, deals with Syrian New Scots in Scotland it provides valuable insight into their resettlement and the barriers and challenges faced by them. It outlines how lack of basic literacy skills, in not only the English language but also Arabic, poses challenges in the areas of health, employment and finances. It sets out recommendations on dealing with these challenges. Helpful lessons can be learned from comparing the Scottish Government's method of dealing with resettlement with the Irish position. The author of the article Dr Konstantina Martzoukou is Senior Fellow of the Higher Education Academy and Course Leader at Robert Gordon University, Aberdeen, Scotland.  Her research interests include information seeking behaviour, information and digital literacy and online learning and she has previous experience of working with vulnerable communities such as Syrian New Scots. She is a member of a number of research related communities.

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Although this peer reviewed article, published in the Journal of Documentation, deals with Syrian New Scots in Scotland it provides valuable insight into their resettlement and the barriers and challenges faced by them. It outlines how lack of basic literacy skills, in not only the English language but also Arabic, poses challenges in the areas of health, employment and finances. It sets out recommendations on dealing with these challenges. Helpful lessons can be learned from comparing the Scottish Government's method of dealing with resettlement with the Irish position. The author of the article Dr Konstantina Martzoukou is Senior Fellow of the Higher Education Academy and Course Leader at Robert Gordon University, Aberdeen, Scotland.  Her research interests include information seeking behaviour, information and digital literacy and online learning and she has previous experience of working with vulnerable communities such as Syrian New Scots. She is a member of a number of research related communities.

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MARTZOUKOU, K., AND ELLIOTT, J., 2016 The Development of Digital Literacy and Inclusion Skills of Public Librarians Communications in Information Literacy, 10(1), pp.99-115.

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This peer reviewed article is published in Communications in Information Literacy which is an open access, peer reviewed journal. The author of the article Dr Konstantina Martzoukou is Senior Fellow of the Higher Education Academy and Course Leader at Robert Gordon University, Aberdeen, Scotland.  Her research interests include information seeking behaviour, information and digital literacy and online learning and she has previous experience of working with vulnerable communities such as Syrian New Scots. She is a member of a number of research related communities. This article is helpful because it deals specifically with the digital competencies of librarians and is based on qualitative multiple case study research design. It also focuses on how training can be improved for librarians, particularly the Masters in Library and Information Science.

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This peer reviewed article is published in Communications in Information Literacy which is an open access, peer reviewed journal. The author of the article Dr Konstantina Martzoukou is Senior Fellow of the Higher Education Academy and Course Leader at Robert Gordon University, Aberdeen, Scotland.  Her research interests include information seeking behaviour, information and digital literacy and online learning and she has previous experience of working with vulnerable communities such as Syrian New Scots. She is a member of a number of research related communities. This article is helpful because it deals specifically with the digital competencies of librarians and is based on qualitative multiple case study research design. It also focuses on how training can be improved for librarians, particularly the Masters in Library and Information Science.

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KOSCIEJEW, M., 2019. Information's Importance for Refugees: Information Technologies, Public Libraries, and the Current Refugee Crises. Library Quarterly: Information, Community, Policy. 89 (2), pp.79-98.

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This peer reviewed article in The Library Quarterly, presents a detailed literature review on the intersections of refugees, human rights, information and public libraries. It examines the role that information plays in refugees' lives and how public libraries facilitate the refugees' human right to information. The author is a Senior Lecturer in the University of Malta and has written numerous peer-reviewed articles which have appeared in leading scholarly journals such as 'The Library Quarterly', 'Journal of Documentation', 'Digital Scholarship' among others. Dr Kosciejew has provided strategic advice on libraries, learning and literacy to senior cultural and political figures  as Chairperson of  the Malta Libraries Council.

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This peer reviewed article in The Library Quarterly, presents a detailed literature review on the intersections of refugees, human rights, information and public libraries. It examines the role that information plays in refugees' lives and how public libraries facilitate the refugees' human right to information. The author is a Senior Lecturer in the University of Malta and has written numerous peer-reviewed articles which have appeared in leading scholarly journals such as 'The Library Quarterly', 'Journal of Documentation', 'Digital Scholarship' among others. Dr Kosciejew has provided strategic advice on libraries, learning and literacy to senior cultural and political figures  as Chairperson of  the Malta Libraries Council.

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KIRON CAMPUS ONLINE LEARNING
Available from: https://kiron/ngo/en/  [Accessed on 15 October 2022]
Irish access to Kiron:
Available at: https://saored.com

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INTERNATIONAL ORGANISATION FOR MIGRATION IRELAND, 2021. Voices of Syrians: resettled refugees in Ireland. Dublin. IOM Ireland.
Available at: https://www.gov.ie [Accessed on 12 October 2022]

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Kiron OHE GmbH is a non profit organisation based in Germany. It offers free courses and online learning as well as reskilling programmes to help refugees, asylum seekers and the underserved communities rebuild and improve their job prospects and livelihood. Since 2015, its online platform Kiron Campus has over 70,000 course enrolments, 14000 learners globally and 21000 course completions.  It offers custom made online study programmes, specifically for refugees, migrants and underserved communities, using massive open online courses from renowned educational providers and Open Educational Resources. It is optimised to function on mobile phones and in areas which have limited access to wi-fi.  Top courses include Computer Science, English, Graphic Design and Business. It recognises that learners may not have state of the art equipment so is geared towards low bandwith and simpler devices. What is also useful is that Kiron provides skills programmes to prepare learners for the job market. SaorEd, a collaborative initiative from Doras, New Horizon and Dignity Partnership, offers courses built on the Kiron online learning platform for free in Ireland. Apart from the English language courses they also offer basic and intermediate IT skills, web design with HTML, CSS, and Javascript. Certificates are provided to learners on completion. Although the courses are mostly in English, navigation interfaces are provided in Arabic and other languages.

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Kiron OHE GmbH is a non profit organisation based in Germany. It offers free courses and online learning as well as reskilling programmes to help refugees, asylum seekers and the underserved communities rebuild and improve their job prospects and livelihood. Since 2015, its online platform Kiron Campus has over 70,000 course enrolments, 14000 learners globally and 21000 course completions.  It offers custom made online study programmes, specifically for refugees, migrants and underserved communities, using massive open online courses from renowned educational providers and Open Educational Resources. It is optimised to function on mobile phones and in areas which have limited access to wi-fi.  Top courses include Computer Science, English, Graphic Design and Business. It recognises that learners may not have state of the art equipment so is geared towards low bandwith and simpler devices. What is also useful is that Kiron provides skills programmes to prepare learners for the job market. SaorEd, a collaborative initiative from Doras, New Horizon and Dignity Partnership, offers courses built on the Kiron online learning platform for free in Ireland. Apart from the English language courses they also offer basic and intermediate IT skills, web design with HTML, CSS, and Javascript. Certificates are provided to learners on completion. Although the courses are mostly in English, navigation interfaces are provided in Arabic and other languages.

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The Immigrant Council of Ireland launched a campaign entitled 'Register, Vote, Run' ahead of the 2019 local elections. They created 10 short, digitally shareable videos in 10 different languages informing migrants of their voting rights and providing step-by-step information on how to do this. This is a valuable resource as refugees who are resident in Ireland and over 18 have a right to run and vote in their local elections. It is important that they exercise this right so that their voice is heard. This video has had 1.3k views.

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The Immigrant Council of Ireland launched a campaign entitled 'Register, Vote, Run' ahead of the 2019 local elections. They created 10 short, digitally shareable videos in 10 different languages informing migrants of their voting rights and providing step-by-step information on how to do this. This is a valuable resource as refugees who are resident in Ireland and over 18 have a right to run and vote in their local elections. It is important that they exercise this right so that their voice is heard. This video has had 1.3k views.

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DORAS LUIMNI, 2020. Refugee Resettlement Toolkit
Available at http://doras.org/wp-content/uploads/2020/03/Resettlement-Toolkit_WEB.pdf
[Accessed on 14 October 2022]

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The Refugee Resettlement Toolkit (RRT) is a free online resource by Doras, an independent, non-profit, non-governmental organisation that supports and promotes the rights of migrants in Ireland. Doras have been involved in resettlement projects in Laois, Wexford and Limerick since 2015 and, as a result, have amassed a wealth of knowledge. This project was the first of its kind in Ireland and was supported by United Nations High Commissioner for Refugees. The RRT, laid out in 29 sections, provides guidance on a broad range of topics, for example pre-arrival planning, designing a volunteer programme, cultural training, health and well being, providing literacy skills, supporting children and financial management. The practical downloadable resources, based on good practice globally, for resettlement and community sponsorship, staff and volunteers, are helpful and necessary. The toolkit was authored by Hannah Culkin who has had many years experience of working in the migrant support sector, working with Doras on Syrian and Iraqi resettlement projects as well as the British Refugee Council.

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The Refugee Resettlement Toolkit (RRT) is a free online resource by Doras, an independent, non-profit, non-governmental organisation that supports and promotes the rights of migrants in Ireland. Doras have been involved in resettlement projects in Laois, Wexford and Limerick since 2015 and, as a result, have amassed a wealth of knowledge. This project was the first of its kind in Ireland and was supported by United Nations High Commissioner for Refugees. The RRT, laid out in 29 sections, provides guidance on a broad range of topics, for example pre-arrival planning, designing a volunteer programme, cultural training, health and well being, providing literacy skills, supporting children and financial management. The practical downloadable resources, based on good practice globally, for resettlement and community sponsorship, staff and volunteers, are helpful and necessary. The toolkit was authored by Hannah Culkin who has had many years experience of working in the migrant support sector, working with Doras on Syrian and Iraqi resettlement projects as well as the British Refugee Council.

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This 32 page report was commissioned on behalf of the Irish Refugee Resettlement Programme by the Department of Children, Equality, Disability, Integration and Youth and undertaken by the International Organisation for Migration(IMO) Ireland. It is authored by Dr Lucy Michaels. Dr Michaels has conducted research with both public and private sector bodies such as IMO, UK Home Office and European Network Against Racism. Dr Michaels is a sociologist and consultant on equality and integration issues. She has co-authored ' Immigrants as Outsiders in the Two Irelands', 2019 and 'Unsettling Whiteness', 2019. The Report provides valuable insights into the experiences of 153 resettled Syrian refugees who arrived in Ireland between 2015 and 2019 through the Irish Resettlement Programme. It explores the challenges and needs faced by them in Ireland and provides lessons to improve future integration. The report also highlights the challenges faced by the refugees due to their lack of basic literacy skills and how these have affected their search for employment, access to higher and further education as well as in their everyday life. It provides a useful insight into the work that needs to be done to overcome language barriers which in turn affect the refugees' basic human right to information which would enable them to become full citizens in their new country. 

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This 32 page report was commissioned on behalf of the Irish Refugee Resettlement Programme by the Department of Children, Equality, Disability, Integration and Youth and undertaken by the International Organisation for Migration(IMO) Ireland. It is authored by Dr Lucy Michaels. Dr Michaels has conducted research with both public and private sector bodies such as IMO, UK Home Office and European Network Against Racism. Dr Michaels is a sociologist and consultant on equality and integration issues. She has co-authored ' Immigrants as Outsiders in the Two Irelands', 2019 and 'Unsettling Whiteness', 2019. The Report provides valuable insights into the experiences of 153 resettled Syrian refugees who arrived in Ireland between 2015 and 2019 through the Irish Resettlement Programme. It explores the challenges and needs faced by them in Ireland and provides lessons to improve future integration. The report also highlights the challenges faced by the refugees due to their lack of basic literacy skills and how these have affected their search for employment, access to higher and further education as well as in their everyday life. It provides a useful insight into the work that needs to be done to overcome language barriers which in turn affect the refugees' basic human right to information which would enable them to become full citizens in their new country. 