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ELLs go through six stages of language acquisition, and may appear to be fluent socially, but still struggle with academic English (Robertson & Ford).

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Increase exposure to printed language.
Be aware of the relationship between their native language and English.
Simplify language by avoiding slang and idioms.
Speak slowly and clearly.
Support them in learning academic language.
Support group and partner work.
Implement an effective feedback policy for ELL students.
Reach out to bilingual colleagues for assistance.

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Consider alternative schedules, locations, and kinds of events

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Consider alternative schedules, locations, and kinds of events

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Find who local community leaders are that can connect you with parents.

Plan events in the community and put them on the school calendar before the school year starts.

Consider giving parents a few different options for meeting times based on teacher availability.

Ask families what kinds of events they would find enjoyable, beneficial, and convenient.

Consider group parent-teacher conferences -- you provide the key information once, and then can have brief conversations with individual parents.

(Colorin Colorado)

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Respect parents' intentions

Encourage native language use at home

Professional development for faculty and staff with an expert in dual-language acquisition

(Colorin Colorado)

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Hold a special back-to-school event or picnic for ELL families.

Create a welcome DVD in multiple languages.

Provide staff the opportunity to learn some common phrases and cultural gestures in your families' languages.

Visit families.

Connect new families with a contact person who speaks their language..

Create an "ambassador" program in which students and parents are trained to give tours.

(Colorin Colorado)

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An important first step in helping English language learners (ELLs) succeed is making them feel welcome in the classroom.

This will:

increase their confidence

make them feel more comfortable in the class

build a foundation for positive relationships with you and their peers.

Here's how you can get started!

The ELL student population includes students who were born in the U.S. and students who have immigrated from another country. For ELLs who have recently arrived in the U.S., they will face the challenge of learning a new language in addition to adjusting to an unfamiliar cultural setting and school system.

On a daily basis, ELLs are adjusting to new ways of saying and doing things. As their teacher, you are an important bridge to this unknown culture and school system.

In the same way that ELLs go through stages of English language learning, they may also pass through stages of cultural accommodation. These stages, however, may be less defined and more difficult to notice. Being aware of these stages may help you to better understand "unusual" actions and reactions that may just be part of adjusting to a new culture.

Euphoria: ELLs may experience an initial period of excitement about their new surroundings.

Culture shock: ELLs may then experience anger, hostility, frustration, homesickness, or resentment towards the new culture.

Acceptance: ELLs may gradually accept their different surroundings.

Assimilation/adaptation: ELLs may embrace and adapt to their surroundings and their "new" culture.

It is also common for students who are learning a new language to be 'silent' for a period of time, when they are listening to the language around them without speaking yet (much as a young child listens to language first before learning to talk). This is considered the first stage of language acquisition.

Patience and creating opportunities for small successes in speaking with you and peers can help build students' confidence. In addition, keep in mind that students' silence could also be a sign of respect for you as an authority - and not a sign of their inability or refusal to participate.

Students may also have experienced trauma or face different kinds of hardship in the U.S. You can better prepare yourself for this possibility by:

Learn more from the following:

This award-winning documentary highlights how the Dearborn, MI public school district is helping its immigrant students succeed. Learn more about this project and see related videos.

Getting to Know Students

Learn how to pronounce students' names correctly

Don't forget to smile and use positive body language!

A lot of communication happens through expressions, body language, and tone. Smiling and using positive body language can go a long way in making students feel welcome and comfortable, particularly if they are newcomers, as seen in the vignette shared by a teacher below.

Build relationships with students

Veteran teachers of ELLs always point to building relationships as the most important step in their work with ELLs. Not only does it increase engagement and support students' later academic success, it also provides invaluable information that can inform your instruction and family engagement.

In addition, it can help build bridges with students who may have particularly unique experiences, such as children in migrant farmwork families or Indigenous students.

See more ideas on how to build these relationships from the following:

Video: Showing students you care

Corpus Christi teacher Christine Price talks about the importance of showing students you care early on.

Identify students' strengths and interests

It's important to remember that ELLs bring lots of strengths, talents, and rich experiences to the classroom. Getting to know students' interests can help:

build rapport

engage students in learning

find connections with new friends.

Families are also an important source of information and are often happy to talk about the activities that their child enjoys. They may also appreciate the fact that their child's teacher is taking an interest in the child's strengths and talents. (This is especially true in special education settings.)

Teacher Omar Salem describes a student who not only sings and dances but manages her own YouTube channel and edits all of the video she posts of her performances.

Video: Using parent letters to get to know my students

Albuquerque teacher Clara Gonzales-Espinoza asks her parents to write her a letter at the beginning of each school year telling her about the child's personality, interests, strengths, and anything else they think she should know. In this interview, Clara speaks more about this strategy and its impact on her relationships with parents and students.

Ensure that students have information about activities and clubs

Make sure that students have information about extra-curricular activities, sports, and clubs related to their interests. You can also encourage them to start their own club within the school.

ELL educator Christine Rowland notes, "Many students find involvement in school clubs and teams to be extremely helpful, as they are often experts in these areas, and they can provide a space where they more easily feel they belong."

Welcoming Students' Language and Culture

Invite students' cultures into the classroom

Encourage ELLs and their families to share their culture with you and your class. Show-and-tell is a good opportunity for ELLs to bring in something representative of their culture, if they wish.

Invite students and families to:

share photographs, visuals, or meaningful artifacts such as flags or mementos

tell a popular story or folktale using words, pictures, gestures, and movements

share information about important holidays or celebrations.

Looking beyond the classroom

Imagine that you are walking into your school for the first time as a parent.

What do you see on the walls?

If your first language weren't English, would you see signs in your language?

Would you see flags, maps, or books representing your home country?

Would you see your child's work on display in the hallway?

If you think more could be done to make families feel welcome, consider:

sharing some ideas with colleagues or administrators and taking small steps that you can point to as successes

looking for opportunities to celebrate all families and their languages, customs, and cultures, whether in the classroom or at a school-wide event

keeping a lookout for a special part of their lives that other families might appreciate getting to know.

See more ideas in the following:

Video: What happened when the students realized the Yemeni flag wasn't on stage

ELD Specialist Diana Alqadhi tells the story of some students who realized that the Yemeni flag was not featured prominently enough on stage before a school show.

Invite students' languages into the classroom

Label classroom objects to allow ELLs to better understand their immediate surroundings. These labels will also assist you when explaining or giving directions, and it gives peers an additional opportunity to learn some words in their classmates' language.

Start with everyday items, such as "door/puerta," "book/libro," and "chair/silla."

You may wish to ask students who can write in their first language or family members to help you with this project.

You can also invite students to teach the class some words from their home language.

Learn more about the resources available in students' home languages

Students benefit from support in their home language - what Dr. Fred Genesee calls their " most valuable resource." You have may have access to learning material in students' languages, or you may be able to find resources that support those languages.

Language access for multilingual families

In addition, it's critical to understand what language access resources you have available through your school and district, particularly for communication with families. Keep in mind that all families have a legal right to information in their home language. Family liaisons, interpreters, ESL teachers, or administrators may have more information about what language access resources are available in your district.

Video: What Do School Districts Need to Know About Language Access?

This helpful overview about what language access means for school districts is a great introduction to the requirements, best practices, and funding streams related to language access in public education. This interview features Dr. Jennifer Love, the Supervisor of Language Access and Engagement in Prince George's County Public Schools, Maryland.

Video: Language Access for Multilingual Families

What does appropriate language access mean for multilingual families? This interview also features Dr. Jennifer Love.

Ensure your students see themselves reflected in the classroom

Ask yourself if students can see representations of their culture, race, gender, and other aspects of identity reflected in your:

classroom materials and library

lesson plans and activities

classroom visuals (both in-person and virtual).

In addition:

Success in the Classroom

Encourage your students

Some ELLs may not answer voluntarily in class or ask for your help even if they need it. ELLs may smile and nod, but this does not necessarily mean that they understand. Offer one-on-one support and encouragement as much as possible. For convenience, it may be helpful to seat ELLs near your desk.

Assign a buddy

Identify a classmate who will make a good buddy for new students - someone who is friendly, patient, and a good communicator to be a buddy. This student can make sure that the new student understands what he or she is supposed to do during class activities. It is helpful if the peer partner knows the ELL's first language, but not necessary. However, remember to never use another student as an interpreter in any situation.

Learn more about ways to increase peer interaction and collaboration in these related strategies.

Ask the class how they can help welcome new students

Ask students to brainstorm ways to help ELLs in particular. You may wish to make a list of ideas on how to welcome new students at the beginning of the year so that students have these strategies in mind if a student comes with little advance notice.

Be vigilant about health issues, dietary concerns, and allergies

Students may have specific health issues or dietary restrictions due to health, cultural, or religious reasons. Be sure that you learn all essential information you need to know about student health and diet from parents or guardians. For ELLs, be sure to confirm and clarify this information with the help of interpreters.

If you learn information about a student that would be helpful for other staff to know, particularly regarding health or food allergies, talk with administrators about how to keep the child safe. In addition, be sensitive to cultural or religious norms, such as fasting for religious reasons.

Keep an eye out for signs of culture shock

Moving to a new country and leaving a familiar life, relatives, friends, and language behind can be traumatic for children in the best of circumstances. Those challenges are compounded if children have experienced trauma, violence, or upheaval. Learn more about how culture shock can impact students in the classroom and affect student behavior so that you recognize signs if newcomers act out.

Encourage students to take ownership of the classroom culture

Ask students to answer the following questions through drawings or written responses.

How can I be a good classmate to others?

What are examples of unkind or disrespectful behavior in the classroom?

To support ELLs in their discussions of these questions:

Encourage students who speak the same language to discuss their ideas in groups.

Provide scaffolded materials such as graphic organizers, sentence stems, and sentence frames.

Use a picture book to talk about different kinds of behavior with students.

Create a shared set of classroom expectations together

Return to your earlier discussion of what a respectful classroom looks like.

Brainstorm ideas on possible class rules based on that discussion.

Streamline the list of class guidelines or rules.

Add any rules or guidelines that are missing.

In order to establish appropriate consequences for disrespectful behavior, you may wish to come up with ideas with the class or determine those consequences yourself.

Post the final list classroom rules in the classroom.

Translate the rules into ELLs' native languages so that they can keep the list handy and share it at home.

To see an example of this proces in action, take a look at ELL expert Carol Salva's process for developing a community contract each year.

Help your ELLs understand expectations for the classroom

ELLs may need some extra support in understanding expectations for classroom behavior. Helping them understand these expectations can avoid misunderstandings, discipline problems, and feelings of low self-esteem.

At the same time, it's important to remember that students bridging two cultures may need guidance which behaviors are appropriate in which setting (such as eye contact, physical proximity, etc.). If you have questions, talk with a cultural liaison in the school to learn more about appropriate responses and ideas for helping students navigate a new culture. You can also learn more about cultural norms of your students, particularly related to schooling, to help inform your approach.

Here are a few strategies that you can use in class:

Use visuals like pictures, symbols, and reward systems to communicate your expectations in a positive and direct manner.

Physically model language to ELLs in classroom routines and instructional activities. ELLs will need to see you or their peers model behavior when you want them to sit down, walk to the bulletin board, work with a partner, copy a word, etc.

Be consistent and fair with all students. Once ELLs clearly understand what is expected, hold them equally accountable for their behavior.

Post a daily schedule. Even if ELLs do not yet understand all of the words that you speak, it is possible for them to understand the structure of each day. Whether through chalkboard art or images on Velcro, you can post the daily schedule each morning. By writing down times and having pictures next to words like lunch, wash hands, math, and field trip, ELLs can have a general sense of the upcoming day.

Finally, remember ELLs can make unintentional "mistakes" as they are trying hard to adjust to a new cultural setting. They are constantly transferring what they know as acceptable behaviors from their own culture to the U.S. classroom and school. Be patient as ELLs learn English and adjust - and remember that you will learn a lot from this experience too!

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How to Create a Welcoming Classroom Environment for ELLs

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An important first step in helping English language learners (ELLs) succeed is making them feel welcome in the classroom. This will: increase their confidence make them feel more comfortable in the class build a foundation for positive relationships with you and their peers. Here's how you can get started!

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Make sure ELL families are represented throughout the school. Celebrate the different cultures in the hallways, classrooms, cafeteria, and through faculty and staff with similar backgrounds (Colorin Colorado).

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Encouraging and Sustaining ELL Parent Engagement

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The following strategies offer tips for thinking creatively about how to engage families around topics or activities that are important to them and their children.Supporting immigrant familiesFor related ideas, see the following:Ten Strategies for Supporting Immigrant Students and FamiliesHow to Support Immigrant Students and Families: Strategies for Schools and Early Childhood Programs10. Look for ways that ELL parents can help with children’s schoolworkDownload PDF versions:This article >Full guide >A. What you need to knowELL parents may feel intimidated by or unprepared to help with homework or other schoolwork, especially if they have limited educational or English skills (Zarate, 9). You can help them understand their important role in supporting their child’s success, however, with a few simple suggestions. (Related video: Reaching out to families, Kevin Eberle)B. ReflectionWhat kinds of support do you expect your parents to give their children in terms of schoolwork? What kinds of resources and educational background (and language skills) do parents need in order to give their children that help? What are other ways parents can help?C. StrategiesEncourage parents to:Provide a place where children can do their homeworkCheck that homework is completed each nightAsk their children to tell them about what they learned each dayKeep in regular contact with a teacher or staff member about their child’s progressAsk teachers about any questions that ariseLearn more about homework help programs through before-/after-school programs and the public libraryRead and tell stories in their native language.D. ExampleMarty Izaguirre is an ELL teacher in Okatie, South Carolina. Her elementary school holds Family Literacy Nights, which take place after school every other month and provide working parents with an opportunity to read to their children in both English and Spanish. Once parents come in, they find read-aloud circles (where teachers read books aloud to a small group), as well as areas where they can go and read with their child separately. The variety of activities provided to the parents allows them to join in an activity in which they feel comfortable. Adults and children are allowed time and space to read together. The school also provides an opportunity for parents and children to create their own special bookmark as they enjoy some refreshments. The events offer parents an opportunity to meet other parents, show their children the importance of reading, and learn how to support literacy development at home (Izaguirre, 2006).11. Look for ways that ELL parents can participate and volunteerA. What you need to knowThere are a number of ways to include parents in the school community and to bring them together with other families at the school. This might include school visits, volunteering, or activities that draw upon their skills and hobbies.B. ReflectionHow likely are ELL parents at your school to sign up for events or volunteer? Do they know about all of the opportunities at the school? Are there certain events or places in the school where your active parents tend to gather? Do you know what skills and talents they might have to offer?C. StrategiesInvite parents to visit the school and their child’s classroom regularly (Houk, 66).Invite parents to speak with their child’s class about their native country, a hobby, or their job.Encourage teachers to have an inviting activity ready for visiting parents.Encourage parents to volunteer in the classroom, main office, lunchroom, or library; during events or field trips; or in a student club or after-school program (Meyers, 45). (Keep in mind that volunteering may include simple things like preparing items for an activity — such as cutting out shapes and organizing supplies.) Find out what your parents’ skills and hobbies are, and look for ways to draw on their talents.Find ways to bring ELL and non-ELL families together through student performances, a student cultures night, storytelling, workshops, and exhibits (Meyers, 46). Your families might just realize that they have more in common than you — and they — originally thought!D. ExamplesIndiana teacher Miriam Soto-Pressley invites the parents of her ELLs into her classroom during reading time. The parents follow along with their children and they learn about read-alouds and how to interact with text. This helps them work with their children at home to increase reading comprehension.A group of Latino parents at a preschool center in Florida who frequently sat outside in the sun waiting for their children each afternoon built a parent gazebo for the center, as well as a butterfly garden (Alvarado, 2010).Following the arrival of a new group of students from El Salvador and Puerto Rico to a school in Massachusetts, a group of teachers decided to organize a school play that would be performed in Spanish. They distributed bilingual flyers to tell parents about auditions and asked parents to help with costumes and refreshments (based on earlier conversations they had had with the parents). On opening night, the auditorium was filled, and the school held multiple performances to accommodate parents’ different work schedules. Word soon spread around the community about the play, and the students were invited to perform at other schools. By the final performance, more parent volunteers were participating in the school community than at any other time in the school’s history (Zacarian, 119).12. Think outside the box about parent engagementA. What you need to knowOne of the most important steps in engaging ELL parents is to realize that they may be coming from a very different cultural perspective when it comes to the educational system and their role in their child’s education (Houk, 60). This may be due, in part, to:Deep respect for teachers: Many ELLs come from cultures which revere teaching and where the teachers are considered the experts, not the parents. As a result, parents may be reluctant to ask questions so as not to question the teacher’s authority, or they may assume that the schools don’t want them to “interfere” in their child’s education. Upon arrival in the U.S., newcomer parents may wonder why they are suddenly a school partner, and why in fact the school is asking the parent to do the teacher’s job. As Betty Alford and Mary Catherine Niño note in Leading Academic Achievement for English Language Learners: A Guide for Principals, you wouldn’t expect a doctor to ask the parents which medical procedure they would recommend for their child (80), and ELL parents may feel the same way about what their school is asking them to do.Education vs. educación: These parents are likely to see an entirely different role for themselves in their child’s education (Hori, 40). For Latino families, the idea of educación focuses on a child’s personal and moral development, which has an important impact on the child’s academic development. The authors of Understanding Latino Parental Involvement in Education: Perceptions, Expectations, and Recommendations note that, when asked, ”(Latino) parents believed that monitoring their children’s lives and providing moral guidance resulted in good classroom behavior, which in turn allowed for greater academic learning opportunities (9).“The group vs. the individual: It’s also important to keep in mind that many cultures outside of the U.S. are oriented more towards the group (the family, the class, the society, etc.) than the individual. In their book Managing Diverse Classrooms: How to Build on Students’ Cultural Strengths, Carrie Rothstein-Fisch and Elise Trumbull explore this concept as it relates to the Latino ideas of educación:One’s social behavior in a group (such as the family or the classroom) is of paramount concern; being a respectful contributor to group well-being rather than focusing on one’s own achievement is highly valued. So when immigrant Latino parents come for a parent-teacher conference, their first question is likely to be ”¿Cómo se porta mi hijo/hija?” (“How is my son/daughter behaving?”). A teacher may find it difficult to stifle her consternation after hearing the same question from 25 or 30 sets of parents, believing that all the parents care about is their child’s behavior, when the teacher’s goal is to discuss the child’s academic progress (13-14).Nevertheless, what looks like a lack of interest to the teacher actually reflects a deep interest on the part of the parent in the child’s personal development and how this will affect the child’s ability to be successful in the classroom.B. ReflectionMake a list of five things you hope or expect that “involved” parents will do at your school. What do parents need to know in order to participate in these events? What challenges might ELL parents face in participating in these events?C. StrategiesForm small focus groups with ELL parents and an interpreter. Ask the parents:How they define their role in their child’s educationWhat their concerns, priorities, and hopes are regarding their childWhat kinds of events they would be interested in attendingThe obstacles that discourage them from participating and changes that would helpEvents where being part of a larger group might make them feel more comfortable.D. ExampleCarrie Rothstein-Fisch and Elise Trumbull share the example of a teacher who redesigned her parent-teacher conferences into group conferences for her Latino parents. She divided children by ability levels and met with the parents of children in similar levels at the same time. She also offered both English and Spanish groups. She explained report card formats, grading, her expectations for students, and what parents could do to help. Parents then had the opportunity for a personal consultation after the group discussion. One of the key benefits was that parents’ questions helped each other as they felt confident to speak up in a less threatening environment. She saw all twenty-eight parents in three days (62).13. Consider alternative schedules, locations, and kinds of eventsA. What you need to knowSometimes, when families can’t come to the school, the school has to go to the families. Meeting families in other settings such as community centers or churches can provide an informal way to start building a relationship, especially if ELL parents feel shy or nervous about going to the school. In addition, going into the community indicates a strong level of commitment on the part of the school to the families (Alford & Niño, 86). You might also try planning parent or family events around the schedules of the families, especially if they are working a couple of jobs or shifts.B. ReflectionDo you experience low attendance at family events held at school? Have you ever held any school events in the community? Were they successful? Why or why not?C. StrategiesVisit your students’ neighborhoods. Find out where families are congregating and who local community leaders are that can connect you with parents.Collaborate with apartment complex managers to make a recreation room available for families.Plan events in the community and put them on the school calendar before the school year starts, setting aside funds, such as Title I or Title III grants, to provide support for the events.Consider giving parents a few different options for meeting times based on teacher availability.Consider contacting parents’ employers about parent schedules or holding conferences closer to parents’ workplaces.Don’t limit yourself to meetings. Ask your families what kinds of events they would find enjoyable, beneficial, and convenient.Consider group parent-teacher conferences. Families may feel more comfortable in a group, and it can be an efficient option -- you provide the key information once, and then can have brief conversations with individual parents.D. ExamplesIn Philadelphia, a preschool held a parent meeting in the afternoon for parents who worked in the food service industry in the evening. More than twenty parents (mostly fathers) came to the meeting (Alvarado, 2010) to discuss their children’s preschool program.In Oregon, parent liaison Ma’Lena Wirth wrote a letter to her parents’ employers, sharing her goals for building a stronger partnership with the families and explaining that most parents couldn’t attend conferences due to their work schedule. As a result, the employer agreed to give parents time off for school events if the events started after the employer’s busy season.In New York, Susan Lafond held parent-teacher-translator conferences at the food court where her students’ parents worked so that parents could take turns coming to meet with her.In Colorado, Becky Corr made an appointment at the salon where her student’s father worked with him specifically to talk about the student’s college application.In California, a group of teachers organized a meeting for the school’s Hmong and Cambodian parents (whose people had been farmers for many generations), in which they would discuss the creation of a new school garden. The teachers were disappointed when just a few parents attended the meeting, and they took that as a sign that there was little interest in the garden. On garden day, however, eighty family members arrived with hoes and dug up the garden in a single day. As one of the parents said, “We don’t do meetings. We do gardens” (Ferlazzo, 45).14. Look for the successesA. What you need to knowEncourage your staff to look for all of the different ways, big and small, that ELLs’ families (including parents, siblings, grandparents, and other relatives) support their children’s well-being and education. For example, different relatives may be involved in taking the children to school and picking them up, providing child care, or making sure that they are getting fed and getting a good night’s sleep. While we expect all families to manage these responsibilities, ELL families may be going to extraordinary lengths to meet their children’s basic needs. In addition, older ELLs have a lot of responsibilities in their family, including working, taking care of siblings, and translating for their parents. What looks like laziness, irresponsibility, or absenteeism may in fact be the result of a lot of responsibility at home.Some of the successes and strengths of ELL students and families may include:Commitment to the family’s well-beingHigh expectations for childrenMaking education a priorityRespect for the teacherGood attendance and behaviorWell-developed cooperation skillsA strong sense of responsibility one’s self and othersResourcefulnessNote: ELLs’ parents might be largely absent from the picture, whether it’s because of difficult work schedules or a family separation (or worse) that happened before moving to this country.B. ReflectionWhat is a typical day like for your ELL students? Does that differ from the typical day of your other students? Where are they sleeping? Who is taking care of them? How do they get to school every day? What do they do after school? What challenges are they facing in their daily lives?C. StrategiesLearn what you can about your ELLs’ routines (which will vary tremendously), including the responsibilities they have in their families. Share what you learn with your staff (observing confidentiality rules) and encourage your staff to look for all of the ways, big and small, that ELLs’ families and extended families are supporting their children’s well-being and education.Find out whether these responsibilities are taking a toll on students’ school work or health, and if so, brainstorm some ideas with staff members about possible solutions.D. ExamplesSusan Lafond notes that her elementary ESL teachers had students whose families brought them to the restaurant or family store where they worked so the children wouldn’t be home alone. The kids helped out on the phone or register and did homework until the parents closed for the evening, which was often 9:00 PM or later.Kristina Robertson remembers a 3rd-grade student named Lisbeth. Lisbeth was very conscientious and came to school with neat clothing, clean and braided hair, and notebooks and pencils ready to go. When the staff did home visits, they were welcomed graciously by Lisbeth’s parents to their home. In the apartment for a family with four children, the only furniture consisted of two chairs, a kitchen table, and a mattress. The parents spoke about the importance of their children’s education and explained that every night they had their children do their homework at that kitchen table even though the parents didn’t understand English. The teachers, who had been unaware of the family’s limited circumstances, were incredibly moved by what they saw and developed a new appreciation for the parents’ commitment to their children’s education.Kristina also shares the experience of a 2nd-grade student who was missing school frequently. Kristina soon discovered that she was helping her mom (a single mom) babysit her younger siblings since they didn’t have regular childcare. The staff met with the mom and helped her find resources to provide affordable childcare support.Finally, Kristina remembers her high school students who attended school from 7:30 a.m. to 3:00 p.m.., and then worked from 4:00 p.m. until midnight. All of their money supported their relatives here and in their home country, so they never had extra money (or time) for special activities. Homework was a struggle, but in Kristina’s eyes, her colleagues’ attitudes were the most difficult challenges to overcome. Once teachers discovered why the students were coming to class so tired and how hard they were working, however, they worked to modify assignments and help the students.< Communicating Important InformationParents as Leaders >

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The following strategies offer tips for building relationships with the families of English language learners (ELLs), getting to know their strengths and stories, and creating a welcoming environment.

Supporting immigrant families

For related ideas, see the following:

1. Learn about your ELL population

A. What you need to know

Learning about your ELL families provides an important foundation for everything else you do at the school. Even basic information about students' ethnic and linguistic backgrounds, or the situations from which they have come, can help you match students with the appropriate services and programs.

B. Reflection

Answer the following questions about your ELL families using a KWL chart:

What do you know about your ELL students and families?

What do you want to learn?

Who on the staff works most closely with your ELL families?

What would be valuable for your school-wide staff to know?

C. Strategies

If you do not yet know this information about your ELLs, find out:

What countries your families come from

How many of your ELLs were born in the U.S.

What languages they speak (which may be at least two or three!)

If families who speak the same language, such as Spanish, come from different countries or different regions within the same country

The educational background of families and the school system of their countries

If any of your ELLs are refugees or students with interrupted formal education

If your families have experienced war or another traumatic event such as a natural disaster.

In order to learn more about your ELL families:

Start with your ELL/bilingual educators. These individuals are an important resource whose experience working with ELL students and families can benefit the entire school community - and they will appreciate the opportunity to share their expertise!

Find out what resources are available from the district and community. This may include helpful background information as well as a network of interpreters.

Enlist a knowledgeable staff member, community member, or parent. If you find such a person, examine his/her background as it relates to what you need. For example, you may know a Somali young adult who is bilingual but doesn't remember Somalia. He may be more helpful as an interpreter than as a liaison for Somali families who have just arrived in the U.S.

Ask the families. You may want to include some questions in your home language survey or a very basic questionnaire that ELL parents fill out with an interpreter during student enrollment.

Note: Remember that your ELL population is not homogeneous. The child of a migrant worker from Mexico and the child of a teacher from Mexico probably won't have the same educational and economic needs. Learn what you can about each child's unique circumstances to the extent possible.

D. Example

An administrator from Minnesota wanted to better understand the needs of the children who were arriving at her school directly from Kenyan refugee camps. She wrote a grant that enabled her to travel to Kenya and visit the camps from which they were coming. What she learned at the camps was not only helpful for her; it was helpful for the entire staff. Based on her experience, she was also able to prevent some major misunderstandings around discipline issues. (Related video: Understanding Student Background, Dr. Cynthia Lundgren)

Resources

2. Integrate cultural traditions of your ELL families throughout the school

A. What you need to know

Becoming familiar with and including the cultural traditions of your ELL families within the larger school community not only enhances your ability to create a welcoming and respectful school environment - it has practical considerations as well. These include:

Scheduling: Scheduling around important cultural or religious holidays will help prevent large numbers of students from missing important instruction time, exams, and school events.

Classroom opportunities: Familiarity with ELL families' cultural traditions will provide teachers a base from which to build upon ELLs' background knowledge, create educational opportunities for other students, and foster a sense of respect among students for their peers.

Improved communication: Learning about your ELL families' traditions may help avoid miscommunication or cultural blunders that can damage a budding relationship.

B. Reflection

What are your ELLs' cultural behaviors and values? Which celebrations and holidays do they observe? How does your staff feel about the changes in your school population? How do they feel about working with ELLs?

C. Strategies

Avoid scheduling important events such as conferences or tests on major holidays and celebrations that large numbers of students are likely to miss.

Share these dates with the entire staff.

Share information about cultural celebrations with teachers so that they are able to positively support them and incorporate them into lessons. Even a simple memo that explains why students will be out and offers some ideas for follow-up activities will be helpful. (Encourage teachers to start with children's books, which often have background information and activities, such as these titles about Ramadan, Chinese New Year, and Día de los muertos.)

Learn about, recognize, and celebrate special events or holidays throughout the school.

Invite parents to share food, activities, and music at school events and in the classroom.

Encourage students to share traditions in school assemblies, talent shows, potlucks, and fairs.

Offer food that reflects the cultural influences of your families on the cafeteria menu.

Be mindful that students who are fasting may be less energetic in the afternoon. If possible, avoid school-wide parties or food-centered activities during these times.

Notes: Staff may resist the changes happening around them, and they may be uncomfortable discussing those changes. Such was the case of a school custodian in Minnesota who asked a receptionist "why they (the Muslim students) get special days off and we can't even celebrate Christmas." Dr. Lundgren explains the importance of having an open, non-threatening conversation with the entire staff that acknowledges the challenges of serving a new ELL population and explores steps the school can take to address those challenges. (Related video: Cultural shifts, Dr. Lundgren)

You may find it helpful to bring in a neutral, outside party who specializes in cross-cultural education and communication in order to help moderate these conversations if they seem particularly fraught with tension. An open dialogue with a professional will give your staff the tools they need to adjust to the new reality and create a more positive, welcoming environment for everyone in the school.

D. Examples

Storyteller Lucía González remembers a storyteller-in-residence program she led at a Colorado elementary school. The program was going to culminate with a Spanish-language story hour for the Latino families at the school. On the night of the event, the weather was bad, and few people had arrived as she was getting ready to start. Seeing the small crowd, the principal turned to her and said, "Don't worry if they don't come, because usually they don't come." At 7:00 p.m., however, the parents began to arrive, led by the excited children who had heard her stories. (Related video: A dream come true - The Storyteller's Candle, Lucía González)

A group of Muslim students at Forest Heights Collegiate Institute in Ontario approached principal Jim Woolley about finding a place to pray within the school. After working with an immigration settlement worker and local imam, the school reserved a classroom in which students pray on Friday afternoon after the school is closed. They use the classroom and then lock the door when they finish. According to Mr. Woolley, it doesn't cost the school anything and it doesn't require supervision. "We trust them," he said (D'Amato, 2011).

3. Create a welcoming environment for families

A. What you need to know

A welcoming environment can make a tremendous difference for all families, including ELL families. Entering a friendly, vibrant atmosphere lets families know that the school is "an integral part of the community" (Houk, 63) and that they are valued members of that community. This is especially important for immigrant families who may be intimidated by the formal school environment and the English language needed to participate.

Another way to think of this is to keep your ELLs visible. ELLs are often treated as an invisible minority, but ELLs and their families should "see themselves" throughout the school:

On the walls, through student work and photos

In the classroom, with books and lessons that incorporate their experiences and traditions

In school-wide cultural activities

In the faces of staff and volunteers who come from similar backgrounds.

B. Reflection

Imagine that you have arrived in a new country where you don't speak the language and where you will be enrolling your child in a local school. Think about arriving at the school for the first time, only to discover that no one at the school speaks English. Imagine the feeling of leaving your child in the hands of people with whom you can't communicate. Now envision, instead, that someone who speaks English greets you at the door, and you see a picture of an American flag in the front hallway. What might you be able to accomplish as a parent in the second situation that you wouldn't in the first?

C. Strategies

Make sure parents know how to get into the building, especially if doors are usually locked during the school day.

Post signs in multiple languages.

Display student work on the walls.

Display student and family photos on the walls.

Display the maps and flags of your students' native countries.

Display a large map in the front lobby where parents can mark their native countries with a pin.

Enlist a bilingual morning greeter to welcome students and families.

Ensure that your bilingual staff and volunteers are visible throughout the building.

Create a parent room (such as a lounge or classroom) with bilingual information and magazine subscriptions, a bulletin board, a lending library, and a computer (Houk, 58, 63).

Include bilingual books in the school library and classrooms.

Consider playing music in the front entryway or lobby.

Encourage teachers to create a welcoming environment within the classroom.

D. Example

At Lincoln Options School, in Olympia, Washington, there are photos of the entire school community - students, staff, and families - to greet guests in the front lobby. Each year, the school hires a photographer to attend its annual back-to-school barbeque and take informal photos (Houk, 9). In addition, student work is posted throughout the building (16).

Resources

4. Make a personal connection with families

A. What you need to know

Getting to know ELL families helps build an important relationship based on trust, which in turn can pave the way to student success. This approach is most effective when the communication is personal and face-to-face (Hori, 40; Alford 85). While it will require additional time and effort, building a more personal relationship with ELL families early in the year will yield big dividends throughout the rest of the year (Hori, 40). It will also provide opportunities for the staff to see just how deeply ELL parents care about their children's education.

Indeed, as Dr. Lundgren notes, many ELL families have come to this country with the hopes of offering their children a better future, and they are eager to talk with their children's teachers about what they can do to help their child be successful. (Related video: A better life, Dr. Lundgren)

B. Reflection

What are the challenges in meeting your ELL families personally? What are some ways to facilitate more personal interaction?

C. Strategies

Hold a special back-to-school event or picnic for ELL families in which they have time to meet you, other school leaders, their children's teachers, and school staff.

Create a welcome DVD in multiple languages. This may even be a great student project!

Provide staff the opportunity to learn some common phrases in your families' languages, as well as cultural gestures.

Visit local neighborhoods to meet families.

Connect new families with a contact person who speaks their language as soon as they enroll in the school for guidance and information (Houk, 66).

Create an "ambassador" program in which students and parents are trained to give tours.

D. Examples

Educator Maricela Rincon in Las Cruces, NM calls a different parent every day to share something positive about his/her child. According to Rincon, some parents say, "This is the first time I've had a positive phone call about my child." While Rincon is enthusiastic about the calls, they weren't her idea - they were required by the school principal (Flannery, NEA.org). (Related video: Parent outreach in high school, Bobbi Ciriza Houtchens)

A group of school educators asked experts from a local university to help them learn more about their ELL community. After the initial conversation, it was clear that the school leaders assumed that the parents' lack of input, communication, and attendance reflected a lack of interest in their child's education. After getting some parent input, however, the educators discovered that the parents weren't enthusiastic about the school letters inviting them to events. They didn't feel that the events were planned with them in mind, and the letters seemed very impersonal. The parents didn't see the letters as the invitations they were intended to be. They expressed preference for more personal contact and invitations from the school, at least in the beginning of the year, in order to establish a strong relationship (Alford and Niño, 81-82).

This is an excerpt from a parent letter to the principal about her first visit to her child's school:
I was very surprised when we were not able to speak to Lupe's teacher, Mrs. Gibbons, individually. In Guatemala we all knew the teachers and the teachers knew the parents...We do not know anyone here nor does anyone know us...we would have liked to tell Mrs. Gibbons how much we value education (Amaya, 53).

5. Show that you value families' native languages

A. What you need to know

As the school leader, one of your most important roles is defining the terms of engagement when it comes to ELLs' native languages. Do you see those languages as a barrier or an asset? Do you see native language literacy and instruction as a crutch or a tool?

Unfortunately, the political climate often dictates district or state policy regarding native language support (Wright, 51), and important information regarding the value of native language literacy is often left out of the debate. Frequently, ELL parents themselves are the party most resistant to promoting their native language at home or in school because they believe it will hinder their child's ability to learn English. While this belief is entirely understandable, the research is clear that strong native language skills contribute to ELLs' academic success throughout their education - in their native language and in English.

What can you do to navigate this tricky terrain and encourage the continued development of students' native language skills, as well as biliteracy and bilingualism for all students?

Respect parents' intentions: It is critical to assure parents that you respect their wishes and goals for their children; you can do so by explaining that strong native language skills will help their children learn English. This reassures parents that you have their children's best interests at heart and that you view their native language as an asset, not an obstacle.

Encourage native language use at home: Don't miss any opportunity to encourage parents to use their native language, whether it's through reading (which will help their children's reading skills in English) or taking the time to talk to each other at home. Look for ways that the school can support this interaction by offering bilingual books, educational materials, and activities.

Professional development: Provide training to all staff on the importance of maintaining students' native language and ways in which they can support students' bilingual development. Understandably, many teachers still feel that the best way to help ELLs is to forbid native language use in the classroom. Often, in this case, the teachers have good intentions - they just need more information. There may also be some anxiety about not being able to understand what students are saying. The best way to address this issue is through good professional development with an expert in second language or dual-language acquisition. Not only will the staff learn strategies that will help them and their students, they will learn how to answer parent questions about this topic with confidence as well!

B. Reflection

What is the current attitude towards ELLs' native languages in your school? Is a student's use of his/her native language encouraged or discouraged in the classroom? Do parents know where to get information in their language? How do teachers approach this issue?

C. Strategies

Post information in multiple languages.

Discuss with parents the value of strong native language skills and being bilingual.

Encourage parents to read or tell stories to their children in their native language.

Offer parent sessions, workshops, and classes in parents' native languages (Meyers, 44).

Include books in students' native languages in the school and classroom libraries (Freeman, 42).

Make resources available to students in their native languages to support content learning.

Consider the possibility of adding academic coursework (such as Spanish Literature for Spanish speakers) or AP courses in students' native languages.

Hire bilingual staff and recruit bilingual volunteers to the extent possible.

Inform parents that they are welcome to bring their own interpreter to a school meeting.

Provide training to all staff on why maintaining students' native language is important and how to support students' bilingual development.

Offer staff guidance on how to respond to parents' questions and comments.

D. Examples

In Illinois' Evanston/Skokie School District 65, parents are continually encouraged to use their native language at home and read to their children in their native languages daily. Washington School, a two-way immersion school, offers a family literacy program funded with a state grant in which parents participate in afternoon and evening literacy activities at the school and public libraries. Parents also learn how to help their children with homework - all in their native language (Yturriago, 51-52).

At Webster Elementary School in Long Beach, California, the school library has a large collection of books in Spanish and Samoan, the two dominant languages of the school's ELLs. Parents are encouraged to borrow books and bring younger siblings to the library (Houk, 45-56).

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Connecting with ELL Families: Strategies for Success

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The following strategies offer tips for building relationships with the families of English language learners (ELLs), getting to know their strengths and stories, and creating a welcoming environment. Supporting immigrant families For related ideas, see the following: A. What you need to know Learning about your ELL families provides an important foundation for everything else you do at the school.

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I know of one teacher who called all families of her students just to say 'I wanted to thank you for entrusting your child to our school. We're happy you're here. I love working with your student.' I heard about the phone call from an older sibling, and it was the first time I'd seen this girl smile in two weeks. Small gestures make a difference.

Overview

Schools can use a variety of strategies to get to know immigrant families and let them know they are welcome in the school community. Sharing these messages of support during times of uncertainty can strengthen relationships, make communication and problem-solving more effective, and impact student attendance and family engagement.

Take a look at our ideas below to get started in your setting. For more great ideas, see related strategies on:

Let all families know that they are welcome

Serving Afghan refugee families

If your school is welcoming new refugee families from Afghanistan, please see the following:

Why this matters

The best way to let families know that they are welcome is to tell them. This kind of outreach has always been important for ELL and immigrant families; however, it is even more critical for immigrant families who may:

feel unwelcome in the school, early childhood program, or community

not know if immigration status impacts the right to attend school or early childhood program, or even enter the building

be more likely to keep their children home and avoid educational settings themselves

keep their children home due to local immigration enforcement activity

come from countries where school records are available to all government agencies.

Expressing support signals that you value their place in your community and take those concerns seriously. It is also an important message to communicate to staff who are serving immigrant students and who may be immigrants themselves or have ties to immigrant relatives/communities.

Tips for getting started

Educators and school/program leaders can communicate this message by:

regularly expressing that families are welcome

posting welcome signs and messages of support on doors in multiple languages

making statements of support available online.

Other kinds of outreach

Schools, districts, and early childhood programs can also share welcoming messages through:

parent information meetings

phone calls

public remarks in the community or local press

collaboration with community organizations that have a relationship with families (i.e. houses of worship, community centers, and immigrant rights groups)

Public Service Announcements and interviews with local media outlets in families' native languages, especially for communities with low levels of native language literacy.

Related resources

Create a welcoming school environment

Why this matters

The environment of a school or early childhood program has a significant impact on students and families. There are a number of things that educators can do to create a welcoming environment for immigrant students and families.

Tips for getting started

Make families and students feel welcome by:

Removing barriers to engagement

ensuring that families are greeted warmly at the front office in their language

introducing them to parent liaisons, Family Resource Centers, or other resources

helping families understand the U.S. school system

providing transportation, meals, and child care for family events

identifying specific stressors, such as stimuli that trigger post-traumatic stress

Communicating in families' languages

having access to someone who speaks their language

making information available in their language and format they prefer

teaching staff how to use a language phone line or other services with an interpreter

learning how to pronounce student and family names correctly

learning a few phrases in families' languages

welcoming and using students' home languages in the classroom

connecting students with peers, staff, or volunteers who speak their language

Celebrate students' countries and cultures

hanging flags of students' home countries

displaying artwork, photos, and mementos from students' countries

including culturally responsive books in families' home languages in the library and in classrooms (including books by diverse authors who share students' heritage)

providing opportunities for students and/or families to share songs and stories from their country or culture if they feel comfortable doing so

being mindful that some students may not wish to share information about their home country, immigration story, or place of birth and others may not remember or know much about it (see more on this topic in our related section on immigrant students' silence)

Engaging the school-wide/district-wide community

encouraging students to brainstorm ideas on how to make peers feel welcome

encouraging activities that foster students' empathy

reminding the community, including all students and adults in the building, of existing policies on bullying, bias, and discrimination

taking steps to prevent bullying and addressing bullying incidents when they occur

sharing these strategies and ideas with colleagues.

In addition, consider adding immigration status as a form of difference that merits equitable treatment in your classroom. Any time you engage in conversations with students about why it is important not to discriminate against others due to their race, religion, sexual orientation, gender, or other form of social difference, include immigration status (as is developmentally appropriate). If you have signs in your classroom that name different kinds of bullying or hate speech, include immigration status as well (Gallo, 2018).

Addressing bias

For recommendations on how to discuss and address bias, see the comprehensive resource list we put together following the mass shooting at the Tree of Life Synagogue in Pittsburgh, PA.

Recommended resources

Resources from Colorín Colorado

Toolkits

News headlines

Recommended videos

Video playlist: Creating a welcoming environment for ELL and immigrant students

Get to know your students and families

Why this matters

One of the most important steps educators can take is to get to know students and families, developing a personal relationship that establishes trust and rapport. It is much easier to address a difficult situation, such as changes in a student's behavior, when you already have a solid relationship.

Tips for getting started

Learn more about family backgrounds and strengths by talking with families, cultural liaisons, and ELL/bilingual colleagues.

Invite members of the community or local organizations to share their insights.

Look for ways to increase the amount of interaction between staff and families.

Get into families' neighborhoods by planning events in local venues and home visits.

Give students the chance to tell their stories with tips in this Colorín Colorado article.

Recommended resources

Strategies and background information

Books and guides

Student populations

Recommended videos

Video Playlist: Home visits with immigrant students

Video Playlist: Getting to know your ELL and immigrant students

More recommended videos: Documentaries

Learn more about special populations of students

Why this matters

It is critical to learn as much as possible about your students' backgrounds and educational experiences, as well as their talents and gifts, as you look for ways to help them succeed. You may also meet students who have unique experiences, strengths, and needs.

Here are some examples of those experiences:

Refugee students may have experienced trauma, difficult journeys, and lengthy stays in refugee camps or temporary accommodations with little access to schooling.

Students with interrupted education may have little or no schooling, or a patchwork of experiences.

Children of migrant farmworkers may have moved frequently around the country following different harvest seasons. They may not have school records from prior schools. They may be living in poverty and particularly vulnerable to events such as natural disasters.

Unaccompanied children and youth may have endured long, traumatic, and violent journeys and may be reuniting with family they haven't met or seen for a long time.

Students displaced by natural disasters may have gone through traumatic experiences, upheaval, and long separations from immediate family members.

Indigenous students from Latin America may mask their Indigenous identity and language; while schools may provide support in Spanish to these students based on their country of origin, Spanish may actually be a second or third language.

Tips for getting started

Look for clues about your students' experiences without asking direct questions.

Build relationships with students and families.

Find out if colleagues such as ESOL teachers, parent liaisons, or community partners have information about students' prior experiences. If so, invite these colleagues to share their insights with staff.

Learn more about the context for your students' experiences, such as a civil war that caused them to flee or the conditions that migrants face along particular routes.

Keep in mind that some students may be reluctant to share their experiences. See ideas for supportive ways to engage students that don't put them on the spot in our related section and our article on student stories.

Keep in mind that refugees and asylees have different kinds of rights in the U.S.; not everyone that used to live in a refugee camp has resettled through the State Department and has access to the rights and privileges that such a process entails.

You may also wish to look at students' schedules and look for ways to reduce the number disruptions and transitions where possible, particularly for newcomers. See our related section on this topic.

Recommended resources

Identify student and family strengths

Why this matters

All students and families have strengths and assets. Recognizing those strengths can create a foundation on which to build an effective partnership. It is an important shift from a "deficit" approach, in which families and students are defined by their needs and challenges.

Tips for getting started

Be sure to highlight student and family strengths and celebrate them publicly and regularly within the entire school/program community.

Look for families' strengths and successes in overcoming and managing their challenges and caring for their children.

Ask students and families to describe their skills, interests, and talents, and ask for additional input from colleagues and community partners.

Look for ways to do this in the classroom. Encourage teachers to look for students' strengths (using this chart of asset-based language as a starting point), as well as contributions that members of the students' communities have made locally and to American society.

Recommended resources

Recommended Videos

Video: Building upon students' strengths

Video: Getting to know students through parent letters

References

See our complete reference list for works cited in this article.

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Making Students and Families Feel Welcome

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I know of one teacher who called all families of her students just to say 'I wanted to thank you for entrusting your child to our school. We're happy you're here. I love working with your student.' I heard about the phone call from an older sibling, and it was the first time I'd seen this girl smile in two weeks.

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Vignette: One principal's journey to a refugee camp

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The purpose of assessment for program placement is to identify those English language learners (ELLs) who need specific instructional services. State policies on program offerings vary, but they tend to offer sheltered English, ESL, or bilingual education. According to federal and state laws, students whoare not proficient enough to bein a mainstream all-English program must receivespecializedlanguage instruction(unless parents decide to opt out). The goal of this instruction is to help students learn the English language skills they need to succeed socially and academically in amainstreamclassroom.

The identification of ELLs' language and academic needs is very important, because it becomes the basis for the development of a proper program of instruction. When ELLs' needs are not identified, their program may lack the instructional components necessary for their success in language proficiency and academic achievement. A proper assessment of your ELLs' needs will identify their:

Student home language survey

Many state and district mandates require families of ELLs to complete a home language survey in their primary language (or if not available, then in English) as soon as they register in the district. This survey is usually given in the front office when ELLs and their parents first arrive. The survey has questions to identify the ELL's home and preferred language. For the most part, home language surveys include versions of the following questions:

Is English your first language?

Can you speak another language? If yes, what language?

What language do you speak most often with your friends?

What language do you speak most often with your family?

Here are some sample home language surveys from the Vermont Department of Education and the Washington State Department of Education.

Note: California offers a list of common FAQs related to Title III, including information about parental notification of LEP services, on their Department of Education website.

Identifying educational background

In addition to knowing what language an ELL speaks at home, you will need to find out about his or her education, literacy skills, and previous experience with English. Questions like the following are useful:

How many years were you in school in your native country? In the United States?

What is the last name of the school you attended?

What grade were you in at the last school you attended?

What is the name of the school you attended?

Can you read in Spanish (your native language)? How well?

Can you write in Spanish (your native language)? How well?

How much help do you need to learn English?

Where do you need to the most help? Speaking? Listening? Reading? Writing?

Identifying levels of English proficiency

At this point, it is important to find out what your student's oral communication and literacy levels are. Your state will probably have a very specific process that you are mandated to follow, such as the LEP Identification Process in New York. Ideally, this process will help you assess whether the student can communicate orally, and read and write in English at grade level.

Remember to take into account the differences between social English and academic English. Students who can understand and respond orally in English in a face-to-face conversation may not be proficient in academic written English or literate enough to be placed in a grade-level English classroom. It is one thing to have a conversation in English with classmates. It is another, however, to read in academic English and understand textbook presentations of content material in science, math, social studies, and language arts.

Here are three commonly-used oral English language proficiency tests:

1. Language Assessment Scales (LAS)

2. IDEA Oral Language Proficiency Test

3. Basic Inventory of Natural Language (BINL)

Learn more about assessing fluency in reading.

Identifying academic experience

Once you have assessed the student's level of language proficiency, it may be helpful to assess his or her knowledge of content areas in English and/or Spanish (although this may not be part of the formal assessment process). Knowing your ELL's level of content area knowledge is another important part of determining the best placement for this student.

Here are some questions you may want to ask the ELL (or parents or guardians) about his or her academic knowledge:

What subjects did you study in your previous school(s)? In what language(s) did you study?
(¿Qué materias estudiaste antes de venir a esta escuela? ¿En qué idiomas estudiabas?)

Which books did you use in your other schools? In what language(s) were the books written?
(¿Qué libros de texto usaste en tus estudios? ¿En qué idiomas estaban escritos?)

Did you study in a bilingual program? If yes, which subjects did you study in Spanish and which did you study in English?
(¿Estudiaste en un programa bilingüe? Si es así, ¿qué cursos estudiabas en español y cuáles en inglés?)

With all of this information in hand, your next step is making recommendations for placing ELLs in the best program of instruction.

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Identifying Language Proficiency for Program Placement

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The purpose of assessment for program placement is to identify those English language learners (ELLs) who need specific instructional services. State policies on program offerings vary, but they tend to offer sheltered English, ESL, or bilingual education. According to federal and state laws, students whoare not proficient enough to bein a mainstream all-English program must receivespecializedlanguage instruction(unless parents decide to opt out).