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Is Academic Advising available in person or online?

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Is Academic Advising available in person or online?

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Advising is available both in-person and online via Zoom (during certain times), for appointments and advising drop-ins.

Refer to our Advising website to see our updated business hours and be aware of any campus wide closures.

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Drop-ins average 15-20 minutes, and students will be served in the order they were checked in. Wait times may vary depending on student traffic and advisor availability. Drop-ins can be in-person or via Zoom.

Check-in cutoff times are 30 minutes to an hour of closing time, depending on traffic and advisor availability.

June 1 - July 23

In-Person
Monday–Wednesday: 8 a.m.–7 p.m.

Virtual
Monday: 2–7 p.m.
Tuesday: 8 a.m.–2 p.m.
Wednesday: 2–7 p.m.
Friday: 8 a.m.–5 p.m. (limited advising)

Thursdays are reserved for New Student Orientation - no drop-ins available.

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2026-2027 Full Academic Year Registration

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2026-2027 Full Academic Year Registration

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Registration is time-ticketed, currently enrolled students get early access to registration based on their student status or the number of credit hours they have completed.

Don't delay and get registration ready for the 2026-2027 Academic Year!

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Full Academic Year Registration (FAYR) | Alamo Colleges

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Now you can plan your classes for an entire year, all at once. Beginning each April, students can register for the upcoming fall, spring and summer terms at the same time. FAYR

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How does dropping a course affect my Financial Aid?

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How does dropping a course affect my Financial Aid?

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If you are considering dropping a course and are on Financial Aid, be sure to speak to the office of Financial Aid first to find out how it can impact your future aid.

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Withdrawals and Returning Financial Aid Funds | Alamo Colleges

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If you withdraw from all courses (100%), federal regulations require the Alamo Colleges District to prorate the amount of Title IV financial aid you have earned based upon the percentage of the semester that you have attended classes. The regulations require the calculation be performed for every student who withdraws from all classes, and that a re-payment percentage be calculated until 60% of the semester has elapsed. Withdrawing before the 60% mark means you will have to pay back a portion of your financial aid that was not earned.

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Don't procrastinate, schedule your appointment early!

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How do I schedule an advising appointment?

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How do I schedule an advising appointment?

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APPOINTMENTS WILL RESUME IN AUGUST

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Appointments are scheduled via Navigate during non-drop-in times. Appointments can be in-person or via Zoom.

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The official form of communication is your student email. All information regarding Advising, Financial Aid, Campus wide events and important deadlines will only be sent to your student ACES email.

Be sure to check your student email regularly!

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How do I access my degree plan/individual success plan?

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How do I access my degree plan/individual success plan?

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This plan is created after meeting with your assigned advisor. If you do not have a plan created, please schedule an appointment to complete this AS SOON AS POSSIBLE.

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What are the requirements for the PAC Nursing program?

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What are the requirements for the PAC Nursing program?

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Completion of the following courses with a grade of C or better are required to be eligible to apply:

BIOL 2401 Anatomy & Physiology I

BIOL 2402 Anatomy & Physiology II

BIOL 2420 Microbiology for Nursing and Allied Health*

ENGL 1301 Composition I

NOTE: CHEM 1405 OR CHEM 1411 is a prerequisite for BIOL 2420 and must be completed before with at least a grade of C or better.

Additional course requirements are:

PHIL 2306 Introduction to Ethics

PSYC 2301 General Psychology OR PSYC 2314 Lifespan Growth & Development

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Student ID's are available in Student Life in the Student Center #101.

Your Student ID also gives you access to the VIA U-Pass, which provides students with unlimited VIA rides during the semester.

Please note that in order to receive your student ID, you must have payment on file either financial aid or enrollment in a payment plan.

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Schedule an appointment with Certified Advisor to complete an official degree audit to determine eligibility.

Achieve a minimum cumulative GPA of 2.0 in all course work completed

Earn at least 25% of degree hours required for graduation at Palo Alto College

Be in good academic standing at the end of term in which award is received

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Do I need to meet with my advisor to register each semester?

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Do I need to meet with my advisor to register each semester?

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If you have an active on-track plan on file, you should be registering on your own via ACES.

If you do not have a plan on file or if it's off-track, it's recommended to meet with your advisor to update your plan first. Once updated you can register on your own.

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NOTE: Please remember to check your account in case you have any additional holds preventing you from registering. The list above are some common holds that you may see, please keep in mind that only the highlighted holds can be taken care of with advising; all other holds need to be taken care of with their respective departments.

If you have non-related advising holds, you will need to get those taken care of before you can meet with advising as you will be unable to register until the hold is cleared.

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Are the Nursing courses offered online or in the evening?

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Are the Nursing courses offered online or in the evening?

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The program is currently a DAY face-to-face program only.

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This is required for all First Time in College students during your first semester; this course can either be EDUC 1300 - Learning Framework OR SDEV 0370 - Student Development

This is designed to support your transition to college by focusing on academic, career, and personal goals.

A hold will appear on your account if this course is not completed; hold will appear as SDEV advising hold.

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How do I find my Financial Aid award information:

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How do I find my Financial Aid award information:

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CPOS is Course in Program Study, a U.S. Department of Education requirement stating that only courses included in a student's degree plan are eligible for financial aid. Due to this requirement, any courses you take that are not a part of your official degree plan will not qualify for financial aid.

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Satisfactory Academic Progress (SAP) is a federal requirement that states you must meet and maintain good academic standards in order to be eligible for Federal and State aid. If you do not meet the standards listed below, you may lose financial aid eligibility.

Grade Point Average (GPA): Minimum 2.0 cumulative GPA

Completion Rate: Minimum 66.66% successful completion rate of all credit hours attempted

Maximum Hours: The maximum time frame a student may receive financial aid may not exceed 150% of the published length of their degree program.

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Satisfactory Academic Progress | Alamo Colleges

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Serving the Bexar County community through its programs and services that help students succeed in acquiring the knowledge and skills needed in today's world. Today, five colleges fulfill this promise with a vast array of courses and 2-year degrees.

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Log in to ACES and complete the following to set up:

Log into ACES

Open the menu

Select ‘All Cards’

Type “Bill” in the search bar and the ‘Student Account’ card will appear

Select the second option, ‘Pay Your Bill’

Select Virtual Business Office (online payments)

Select Enroll in Payment Plan

Select a term (semester)

Select a Payment Plan

Enter when you would like these payments to be due

Click Select a Payment Method

Select Agree to Terms

Select Print Agreement

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Pay online with a credit or debit card or check through your ACES student account. Payment plans, virtual business office, tuition and fees. Payment plans also available.

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What's the difference between a class that's remote, hybrid and online?

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What's the difference between a class that's remote, hybrid and online?

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Remote Class: Lecture/lab class meets once/twice a week via ZOOM during a specified time.

Hybrid Class: Lecture/lab class meets once/twice a week in person and the rest of class is delivered online asynchronous.

Online: Lecture/lab class is delivered fully online asynchronous - no designated class time.

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The GPA will be calculated from your science prerequisites and must be 2.6 or higher (Minimum grades of 2 B's and 1 C):

BIOL 2401 – Anatomy and Physiology I

BIOL 2402 – anatomy and Physiology II

BIOL 2420 – Microbiology

Must show completion with a grade of “C” or higher in all prerequisites.

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I'm trying to register and I keep getting errors, what do they mean?

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I'm trying to register and I keep getting errors, what do they mean?

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Prerequisite: A course that must be satisfactorily completed prior to taking another course.

Co-Requisite: A course that has to be taken at the same time as another course.

Course Closed: Course max limit has been met.

Waitlist: Course max limit has been met, but if the waitlist is open you can join; this does not guarantee registration. If the waitlist if full, you will receive an error message

Reserved: Course is reserved priority registration for active military, veterans and dependents. You can still request to register via alamo.edu/reserve

Cohort/Honors: Course is reserved for either a specific cohort group or is designated as an Honors course

Term: Error message will appear if the wrong term is selected for registration

Max Amount of Hours: Your max amount of hours have been met for the semester.

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A success initiative to support students in being ready for class and actively engaged in learning on the first day and throughout the semester.

You must attend classes on the first day or contact your instructor regarding the absence within the first day or you will be dropped by your instructor.

For fully online courses, an attendance verification activity is assigned and must be completed by the 3rd class day.

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Students will be considered either full-time or part-time based on the number of credit hours they enroll in each semester. This includes courses taken during all parts of term.

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What's the difference between a part-time vs. full-time student?

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What's the difference between a part-time vs. full-time student?

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The number of credit hours for each class is determined by the second digit in the course number. Example: ENGL 1301 is worth 3 credit hours.

Part-Time: Taking 6 credit hours in a semester/term across the colleges. Some grants, loans, or scholarships may require at least part-time student status. Part-Time students can still qualify for financial aid; however, they may not receive the maximum amount that they are eligible for.

Full-Time: Taking 12 or more credit hours in a semester/term across the colleges. Some grants, loans, or scholarships may require full-time student status.

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What are the different terms in a semester offered at PAC?

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What are the different terms in a semester offered at PAC?

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Full-Term: Courses are 16-weeks long and offered in Fall and Spring.

Start-II: Courses are 14-weeks long

Flex Courses: Courses are 8 weeks long. Flex I constitutes the first eight weeks of the semester. Flex II constitutes the second eight weeks of the semester.

Maymester: Three week session offered between the Spring and first Summer session. A full-time student is enrolled in 3-4 semester hours.

Wintermester: Three week session offered between the end of Fall and Spring session. A full-time student is enrolled in 3-4 semester hours.

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Registration is done via ACES. Once you have met with your assigned advisor to create and review your plan/ISP you can register on your own for the full academic year.

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An Advising PIN is a unique six-digit number that unlocks registration for students once they successfully complete 15, 30, or 45 hours of classes.

For your PIN to be released, you must have active on-track plan on file or will need to meet with your Assigned advisor to receive your PIN .

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Always check your schedule, especially before the semester begins to ensure you know where to go on your first day.

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Can I change my class to another instructor in the middle of the semester?

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Can I change my class to another instructor in the middle of the semester?

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No, unfortunately you cannot switch out your class for another instructor. If there is a specific situation, please contact your advisor and they will inform you of the proper process protocol.

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Can I switch my class format from online to in-person in the middle of the semester?

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Can I switch my class format from online to in-person in the middle of the semester?

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No, unfortunately you cannot change the format of your class once the semester has started. If you are struggling with your class, please communicate with your instructor as soon as possible.

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How do I upload my Bacterial Meningitis documentation?

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How do I upload my Bacterial Meningitis documentation?

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Laptops are available on a first-come, first-served basis (by appointment or walk-in). Requests may be submitted Monday-Friday between 8 a.m.–5 p.m., by completing the following steps:

1. Call PAC ITS at 210-486-3777 (select option 1).

2. ITS will verify student eligibility.

3. Pickup appointment will be scheduled.

4. ITS will provide a brief overview of the equipment, share helpful resources, and address any questions the student might have.

What are the eligibility requirements for loaner equipment?

Must be enrolled in the current term and provide two forms of identification (student ID and state ID)

Must be PAC home student

Equipment is loaned on a term-by-term basis and must be returned at the end of term

Where can I pick up requested equipment?

All loaner laptops will be available for pickup in the Academic Learning Studio in the Ozuna Library and Learning Center, Room 150.

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How do I complete a Financial Aid Appeal?

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How do I complete a Financial Aid Appeal?

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Financial Aid Appeals are submitted via your ACES portal after you have met with your Certified Academic Advisor.

Supporting Documents: After submitting your appeal via ACES, you must submit any documentation that will support and prove the circumstances that occurred which caused you to not maintain Satisfactory Academic Progress.

You will have 7 days to submit any documentation to the financial aid office through ACES or in person at your Financial Aid office.

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What are the Financial Aid Appeal deadlines?

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What are the Financial Aid Appeal deadlines?

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Financial Aid Appeal Submission Dates

Fall 2026: June 15, 2026 - November 2, 2026

Appeal Processing Timeline

Processing: The review time of a SAP appeal can take 3-6 weeks during peak processing periods. Appeals are reviewed according to the date they are received and cannot be expedited.

Decisions: There is no guarantee your appeal will be approved and all decisions made are final. A message will be sent to your ACES financial aid portal once an approval or denial has been made. If approved, SAP appeals allow financial aid eligibility to be renewed.

Students who are resuspended, or who's appeal is denied, may submit a new appeal during the next scheduled appeal period.

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Course withdrawals have deadlines, depending on the course term session.

SUMMER 2026:

Summer 2 5wk: August 5th

Before dropping a class, be sure to speak to Financial Aid to find out how dropping can impact this.

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Can I start the nursing program at any time?

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Can I start the nursing program at any time?

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No. You must complete the full admission and application requirements for the Nursing program first.

Once accepted into the program you'll be registered by the department for the Nursing courses starting in Fall.

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The Summer Momentum Plan (SMP) makes it easier than ever to advance your education over the summer by covering required tuition and fees for 3 to 9 credit

hours.

The free credits can be applied to any Summer 2025 semester term and must be used for courses that are part of your degree plan or certificate program. After all other financial aid resources have been applied, SMP credits will automatically be applied to eligible students' accounts.

Take advantage of this opportunity to accelerate your progress and achieve your goals while saving money with the Summer Momentum Plan!

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Does Financial Aid pay for my Wintermester course?

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Does Financial Aid pay for my Wintermester course?

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Wintermester is a unique short terms that does not have it's own financial aid award & pay out date before classes start.

Students must pay the costs of their Wintermester tuition and fees up front by the December payment due date to avoid being dropped for non-payment.

Wintermester enrollment counts towards your financial aid eligibility for the Spring semester.

Students will not receive any financial aid for their Wintermester courses if they do not also enroll in Spring courses.

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Does my financial aid pay for Maymester classes?

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Does my financial aid pay for Maymester classes?

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Both Maymester and Summer I-8 week courses are unique short terms that do not have their own financial aid award & pay out date before classes start.

Students must pay the costs of their Maymester and Summer I-8 week tuition and fees up front by the payment due date to avoid being dropped for non-payment

Maymester and Summer I-8 week enrollment will only count towards your financial aid eligibility for the Summer semester if you are also enrolled in any of the following Summer terms: Summer I-5 week, Summer II-8 week, Summer-10 week, Summer III-8 week, and Summer II-5 week

Note: students will not see any summer aid disbursed until after the Spring Satisfactory Academic Progress (SAP) calculation has run.

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Please refer to the withdrawal deadlines for each Semester session.

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A census date is the official date your enrollment is counted for the semester. This is also the last day to make any schedule changes, before your credit hours are finalized and your enrollment locked in for the semester.

Changes to your schedule done before this date may affect your tuition or financial aid, but always speak to the respective departments before making changes to ensure you know the impact.

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Does withdrawing from classes affect me in any way?

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Does withdrawing from classes affect me in any way?

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Before dropping a course, it is highly recommended you do the following:

Talk with your instructor to find out if anything else can be done to still pass the course.

If you are on financial aid, contact Financial Aid to inquire if withdrawing will impact your aid in any way. Financial Aid is available in person in the Rio Grande Building (RGB 107A) or via phone at 210-212-5266. Additional information can be found here: Financial Aid

If you were paying out of pocket and were on a payment plan, please contact the business office to see how this will impact your overall balance: Business Office

Keep in mind that there are policies that can affect you when withdrawing, please see below:

3PEAT: Third attempt tuition charge. Due to state legislation, the Alamo Colleges District is no longer reimbursed by the state for courses taken by students who have attempted the same course three or more times previously (which includes courses taken that results in a grade of "W"). Therefore, the tuition for such a "three-peat" course will be the current cost for out of state tuition.

Six Drop Rule: Students are limited to a total of six (6) course drops during their undergraduate career, including a course(s) dropped at another institution. A dropped course is defined as a course in which student has enrolled for credit but did not complete. Students with a total of six (6) drops may not drop the seventh course or any additional courses and will be awarded the grade earned at the end of the semester.

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’25 - ’26 Registration Calendar | Alamo Colleges

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Fall 2025, Spring 2026, Summer 2026 Registration dates and info for Full Year Academic Registration (FAYR) for classes and admissions, term dates, admissions dates, register dates

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The program starts EVERY FALL semester.

Application Period occurs in the Spring semester.

Check the Nursing Website for any and all updates for every application year as this can change.

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PAC : Academics : Nursing | Alamo Colleges

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The Registered Nursing Program is a full-time, face-to-face program. Students will learn patient care skills in a state-of-the art high fidelity simulation lab and clinical skills labs.

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FALL 2026 APPLICATION CYCLE IS CLOSED.

FALL 2027 APPLICATIONS WILL OPEN IN DEC 2026.

Visit the PAC Nursing website for all any and updates.

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Palo Alto College will conduct several information sessions on Zoom for students interested in applying for the new AAS Nursing Program.

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Summer 2026 Dates, Mondays at 5:30pm:

Aug: 10

See website for the full list of dates.

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Wintermester is a unique short semester that does not have it's own financial aid award & pay out date before classes start like the fall and spring semester.

Students must pay the costs of their Wintermester tuition and fees up front by the designated payment due date, December 10, 2026 to avoid being dropped for non-payment.

Wintermester is a 3-week semester and the max allotted registration hours for this term is 3 credit hours/one course.

If you are wanting to take more than one course, you would need to submit a petition for course overload, form can be found here: PETITION FOR COURSE OVERLOAD

Petitioning does NOT guarantee you will be allowed to take more than one course, but you will need to submit that form and wait for a decision.

You will be notified via your aces email of the petition outcome.

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2026-2027 Full Academic Year Registration Calendar

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’26 - ’27 Registration Calendar | Alamo Colleges

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Fall 2026, Spring 2027, Summer 2027 Registration dates and info for Full Year Academic Registration (FAYR) for classes and admissions, term dates, admissions dates, register dates

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’26 - ’27 Payment Calendar | Alamo Colleges

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Find out information about payment deadlines, refund dates, financial aid disbursements, payment plan dates, pay tuition, financial aid schedules