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Answer each of the five reflection questions in the custom fields below. Title your reflection. Your answers will be visible to others.

# data[].attributes.custom_properties.1ux55x-8
What are 2–3 important ideas you took away from this webinar?

# data[].attributes.custom_properties.Bfo7sS6s
How can you apply mindfulness strategies to create a safer, more supportive environment in your library?

# data[].attributes.custom_properties.DmKGtymQ
How might trauma-informed programming enrich patrons’ educational, social, or personal growth?

# data[].attributes.custom_properties.IxRiRUwU
What specific action(s) will you take in your library within the next month to integrate what you learned?

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Importance of understanding the four different ways people respond to trauma because how each person is reacting might look different but it's still a trauma reaction

# data[].attributes.custom_properties.1ux55x-8
1. I found the trauma response chart interesting (fawn, flight, fight, etc.). Being aware of this will help to understand patron responses to situations as well as my own. I also liked the idea of looking at physical spaces through a trauma informed lens and seeing what can be improved.

# data[].attributes.custom_properties.Bfo7sS6s
I can be mindful of the way I speak to patrons, the way policies impact them, and the environment of the physical library.

# data[].attributes.custom_properties.DmKGtymQ
Trauma-informed programming will make programming a safer and more open space for all patrons. This will make patrons more likely to participate fully, thereby getting the most out of the program that they can.

# data[].attributes.custom_properties.IxRiRUwU
I will look at my library and program set ups through a trauma-informed lens and see what can be improved.

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It might be a good idea to have a cool down corner, perhaps in one of the study carrel desks although things have been pretty calm in my library so far but it was something I had in my classroom and it gave a structure to cooling off and provided a comfort to those who needed it.

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Behavior that seems bad manners or over the top nice might be response behavior to trauma. Be sensitive to motivation - be mindful

# data[].attributes.custom_properties.Bfo7sS6s
Look at the space with a mindfulness sensitivity.  

# data[].attributes.custom_properties.DmKGtymQ
It can help traumatized individuals cope better

# data[].attributes.custom_properties.IxRiRUwU
Pay focused attention to my library clerks to assess if their response to conflict or issues might be a traumatic response. Will better know how to deal with them in the future

# data[].attributes.custom_properties.1ux55x-8
Thought should be given to environmental/atmospheric conditions of the library.  It is possible that any individual may not be wholly comfortable in the library space.

# data[].attributes.custom_properties.Bfo7sS6s
I can remain aware of my personal presence and approachability.

# data[].attributes.custom_properties.DmKGtymQ
It may improve the effectiveness of programming.

# data[].attributes.custom_properties.IxRiRUwU
I will intentionally ask guys why they came to the library that day.  

# data[].attributes.custom_properties.1ux55x-8
Fawning is a concept that connected to me and is something I personally would like to work on this was fascinating to learn. Practice healthy boundaries and mindfulness of when reaction is occurring is key. 

# data[].attributes.custom_properties.DmKGtymQ
Programming that they help plan and can communicate and evolve will make the discussion a separate lively event to the programs themself.

# data[].attributes.custom_properties.IxRiRUwU
Implement some boundaries you can't answer every question each period. Reference answer policy, clerks in office less but not some extreme RULE a boundary though. 

# data[].attributes.custom_properties.1ux55x-8
I found the behaviors to look for when sympathetic nervous system is active in different ways very helpful & was glad they included the fawn response.   I was interested in the idea that rules not being enforced equitably can be a trigger and looking at physical spaces with "trauma glasses"

# data[].attributes.custom_properties.Bfo7sS6s
My 'pie in the sky' is to have better furniture and create a more comfortable, peaceful environment.

# data[].attributes.custom_properties.DmKGtymQ
Helping patrons be more aware of their own triggers and strategies to help shift back to the parasympathetic response so that they have better control of their behaviors

# data[].attributes.custom_properties.IxRiRUwU
In October, I'm hoping to share the ACEs program and provide other mental health resources for World Mental Health Day including breathing & body scan exercises, and the 5-4-3-2-1 grounding practice

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I think the patrons would benefit from such programming because they would grow personally and be able to resolve conflicts in other situations

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Consider how to create a welcoming environment.  Remember that behavior and actions of patron are formed by trauma.

# data[].attributes.custom_properties.DmKGtymQ
Identify the needs of a patron and create collections that appeal his needs/

# data[].attributes.custom_properties.1ux55x-8
Recognizing triggers is critical for understanding.

# data[].attributes.custom_properties.Bfo7sS6s
Quiet area if possible. Calming activities (drawing, coloring, etc)

# data[].attributes.custom_properties.1ux55x-8
There's more than Fight or Flight responses. I have The Power of 2 if I have to confront a patron. I need to ground myself in order to respond better.

# data[].attributes.custom_properties.Bfo7sS6s
Ground myself before I can create a safe space for the patrons.

# data[].attributes.custom_properties.DmKGtymQ
It can assist the patrons to grow as a person.

# data[].attributes.custom_properties.1ux55x-8
Responses to trauma fall into four broad categories: flight, fight, freeze, and fawn. Things in an environment which might seem innocuous to most people, like scents or background noises, might make the space uninviting for some people.

# data[].attributes.custom_properties.Bfo7sS6s
I can practice giving others my undivided attention. This is often hard to do in our line of work, since we handle so many different responsibilities in any given day.

# data[].attributes.custom_properties.DmKGtymQ
Trauma-informed programming could help the library to build connections with patrons who currently do not use its services. Library aides and DPSCS colleagues often express concern for individuals who never leave their housing units for safety concerns. These potential patrons are currently cut off from library programming due to a response to trauma.

# data[].attributes.custom_properties.IxRiRUwU
I will try to eliminate the library's layout through a trauma-informed lens, trying to identify elements which might seem hostile to some patrons

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I have been having a weekly meeting with my clerks to share my vision or things I want to see happen and I always ask them for suggestions but I think I will add asking them about how people might be reacting to their own trauma and what programs or services we can offer to help their trauma heal some.

# data[].attributes.custom_properties.1ux55x-8
That everything can be traumatic to someone, even if it doesn't make sense to anyone else. That being mindful/trauma-informed is really about slowing down and being intentional in our actions and perceptions. 

# data[].attributes.custom_properties.Bfo7sS6s
I can try to be more aware of who might be in fight, flight, freeze or fawn to better deescalate problems and adjust how am interacting with different people at different times.

# data[].attributes.custom_properties.DmKGtymQ
It builds a kind of peace and trust that can create a better foundation for opening oneself up to enrichment and growth.

# data[].attributes.custom_properties.IxRiRUwU
I will spend time putting myself in their shoes - sit in the same chairs, look around as if I've never seen the space before, etc. and build a concrete plan for making changes to the physical space going forward.

# data[].attributes.custom_properties.DmKGtymQ
Working with patrons to create programming for mindfulness and calming the behaviors

# data[].attributes.custom_properties.IxRiRUwU
I would like to implement programming that better addresses these issues