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Refer this to the dean, as he's in charge of faculty problems.  The department chair isn't a supervisor of faculty in departments.

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Refer this to the dean, as he's in charge of faculty problems.  The department chair isn't a supervisor of faculty in departments.

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First, show the students that they have your respect and that you are listening

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First, show the students that they have your respect and that you are listening

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Honestly, curse a whole lot and be really mad. But certainly not in front of the students.

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Honestly, curse a whole lot and be really mad. But certainly not in front of the students.

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I would have to fight really hard not to immediately try to explain or apologize for the professor.  I would tell them that I appreciate them coming to me and I believe their experience and I'm sorry it happened.  I would follow up with the professor and then again.  Probably also consult the dean and/or mentors - particularly one outside the school.

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But I think the right thing to do is to talk with the individual faculty member

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Comfort the students, tell them I will talk with the professor, and then talk to the professor!

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Comfort the students, tell them I will talk with the professor, and then talk to the professor!

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Get more information from both professor and the students.

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I want to believe the best of my colleagues AND my students.  I want everyone to be comfortable, but there is no place for that type of thing.  If it was an honest mistake, then that is still something to be dealt with. 

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I want to believe the best of my colleagues AND my students.  I want everyone to be comfortable, but there is no place for that type of thing.  If it was an honest mistake, then that is still something to be dealt with. 

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as dept chair, I spoke to colleague.  Colleague agreed to give some consideration (although I expect out of respect for me, and not because of understanding)

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as dept chair, I spoke to colleague.  Colleague agreed to give some consideration (although I expect out of respect for me, and not because of understanding)

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reach out to the appropriate office(s) on campus - dean, civil liberties

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reach out to the appropriate office(s) on campus - dean, civil liberties

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Listen to the students, take notes, and let them know that you take what they say as important. At my current position, I am not in charge of faculty at all so I will let the students know that I will talk to the dean with their permission and share who they are so that they can have the conversation with that person and the students.  

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Listen to the students, take notes, and let them know that you take what they say as important. At my current position, I am not in charge of faculty at all so I will let the students know that I will talk to the dean with their permission and share who they are so that they can have the conversation with that person and the students.  

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Thank the students for sharing and reassure them that they have my support. Ask them if they would be comfortable with me having a conversation with the faculty member. If so, approach the faculty member with a more general conversation about identity and belonging. Escalate the situation if necessary, but always checking in with the students and what they're comfortable with.

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Listen to the students, express genuine concern.  Tell them you will further investigate the situation.  You will close the loop with them. 

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Listen to the students, express genuine concern.  Tell them you will further investigate the situation.  You will close the loop with them. 

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1. Thank the students for bringing this to your attention, and let them know how to elevate this if you are not able to get a satisfactory solution.
2. Talk with the professor.
3. Talk with the Dean.

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Talk about inclusive practices in the classroom especially when calling on students.
(I am aware of my power in this situation as a senior faculty in the department)

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How to address something like that without creating a rift in my department. I still need that colleague to at least have a cordial working relationship with me.

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How to address something like that without creating a rift in my department. I still need that colleague to at least have a cordial working relationship with me.

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My personal safety (emotional, professional, social)

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My personal safety (emotional, professional, social)

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at what point does it become a lawsuit, do the students start covertly filming the instructor

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at what point does it become a lawsuit, do the students start covertly filming the instructor

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Most likely the professor didn't know they did anything wrong.  They will be defensive and shocked when confronted about this. 

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Most likely the professor didn't know they did anything wrong.  They will be defensive and shocked when confronted about this. 

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The faculty member not being receptive. Working with colleagues that are unpleasant.

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I don't see this is controversial, the statement "you all look alike" is highly problematic and not controversially so!

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I don't see this is controversial, the statement "you all look alike" is highly problematic and not controversially so!

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The students feeling like it's just a thing that happens to them and nothing ever changes. 

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The students feeling like it's just a thing that happens to them and nothing ever changes. 

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the root of the problem is lack of understanding of the view "from the other side" and creating understanding is the big puzzle

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the root of the problem is lack of understanding of the view "from the other side" and creating understanding is the big puzzle

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Any out substantial resolution will take time.

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for me, I don't have authority over another faculty member, and we have a union that sets standards. When I have received emails or contact from students in the past, I have acknowledged their situation and let them know how I will be going forward which includes talking to the dean. 

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for me, I don't have authority over another faculty member, and we have a union that sets standards. When I have received emails or contact from students in the past, I have acknowledged their situation and let them know how I will be going forward which includes talking to the dean. 

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It is likely the a**hole in the department

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It is likely the a**hole in the department

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We have butted heads over the years. There is a history including litigation. I want to believe that good people can do bad things. But there are also just bad players.

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Telling someone they are wrong in their behavior and they are hurting the reputation of the department. Furthermore they are hurting the potential academic success of our students. And that is unacceptable.

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Telling someone they are wrong in their behavior and they are hurting the reputation of the department. Furthermore they are hurting the potential academic success of our students. And that is unacceptable.

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We are all a work in progress so the subject faculty member is not the only one who can learn from this situation

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Students who do not believe the institution wants them to succeed.

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Students who do not believe the institution wants them to succeed.

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It's remembering that the issue is hearsay from this student perspective. Sometimes there are cultural differences with faculty members that students don't understand either. For example, as a women in computer science, I was treated as inferior to the men in the classroom and my questions were ignored. When that was happening, it was "acceptable" but today would not be. Not all people have changed their cultural biases. Who is in charge of those things?

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It's remembering that the issue is hearsay from this student perspective. Sometimes there are cultural differences with faculty members that students don't understand either. For example, as a women in computer science, I was treated as inferior to the men in the classroom and my questions were ignored. When that was happening, it was "acceptable" but today would not be. Not all people have changed their cultural biases. Who is in charge of those things?

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I've messed up Black students' names when there were only two of them in the room. And I know I didn't handle it well. I wish I had done it differently.

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I've messed up Black students' names when there were only two of them in the room. And I know I didn't handle it well. I wish I had done it differently.

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Reach out to dean, HR, DEI office, whatever

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Reach out to dean, HR, DEI office, whatever

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Not necessarily that they should deal with it directly, but they will perhaps have some advice about the situation and faculty PD overall

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I think I would talk to the faculty member and make sure they know how students are perceiving some of the their remarks. Then listen to what they have to say in response. Try talking it through and make it clear that those types of comments can't be tolerated. See how responsive they are and depending on how it goes, maybe refer for some formal training. Talk with students and make sure they know you are listening -- give them your time and ear.

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seemingly small things can destroy all the motivation of the students. This has to be addressed.

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seemingly small things can destroy all the motivation of the students. This has to be addressed.

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The dean knows this faculty member is a "repeat offender" and there are no consequences for that person.

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It may not be a ethically or gender motivated comment and more about the general age of the students. After 31 years, is it possible that the way in which people think about others is different than before. 20-30 years ago you could call people "kids" or "sweetie" without it meaning something derogatory. 

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It may not be a ethically or gender motivated comment and more about the general age of the students. After 31 years, is it possible that the way in which people think about others is different than before. 20-30 years ago you could call people "kids" or "sweetie" without it meaning something derogatory. 

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finding out that the students were being untruthful.

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finding out that the students were being untruthful.

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Unfortunately, sometimes these actions are "rewarded" with fewer teaching, service, etc. responsibilities rather than trying to improve behavior/situation.  

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Unfortunately, sometimes these actions are "rewarded" with fewer teaching, service, etc. responsibilities rather than trying to improve behavior/situation.  

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I advocated for a faculty member who was resentful of courses aimed at students from marginalized groups being moved out of a leadership role that program

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Conversations with students outside of our courses

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Conversations with students outside of our courses

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Create opportunities for faculty to talk to students who are not in their courses. We have a campus program for this and it can be very transformational.

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How can we also approach the faculty member with respect, compassion and a growth mindset?

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How can we also approach the faculty member with respect, compassion and a growth mindset?

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Yes, the system is failing us but it's failing those students more.  It's not fair anywhere.

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Yes, the system is failing us but it's failing those students more.  It's not fair anywhere.