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Housing Support Fund - food and house vouchers and energy support

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Housing Support Fund - food and house vouchers and energy support

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Overview

From 1 April 2024 to 30 September 2024, the UK Government is providing funding through the Household Support Fund. We will use this funding to support low-income households with the rising cost of living, including energy, food and essential bills.

The Community Hub is administering the application-based element of the fund.

The fund is intended to cover a wide range of low-income households in need including:

families with children of all ages

pensioners

unpaid carers

care leavers

disabled people

larger families

single-person households

those struggling with one-off financial shocks or unforeseen events.

How support is provided

Household Support Funds will be available through a range of different methods including via district and borough councils, direct support through applications via the Community Hub and distributed in partnership with other organisations including Citizens Advice and food and fuel banks.

As well as wider community support, this funding will also enable us to continue to provide supermarket vouchers during the holidays for children eligible for term-time free school meals.

Food and household essentials vouchers

Successful applicants will be awarded the below supermarket voucher values dependant on the size of their household.

Households with one or more adults: £50

Households with one child: £50

Households with two or more children: £75

Energy support

If you are currently experiencing financial hardship with no alternative option available and are concerned that your energy supply may be at risk of disconnection, please complete an application for support.

Please be aware that for all support (food, household and energy):

no cash payments will be given

applicants who meet the criteria will receive a one-off support offering per household only

all applications will be assessed on a case-by-case basis and all support offerings are subject to specified criteria

vouchers can only be used for the purpose they are provided for and are not for resale.

Apply for support

You will need to provide evidence of hardship with your application form and our team will assess your circumstances against the eligibility criteria.

You will need documentation supporting your application, such as:

proof of ID, photographic or official letter

a recent bill or official letter as proof of address and residence in West Sussex

evidence of benefits, including any discounts or reductions

other relevant evidence of your household's current hardship.

Please be aware, we may not be able to process your application without the supporting documentation.
Use the West Sussex County Council online form below to request support.

Application or request for support

If your request is urgent, for example, you are going to run out of food within the next two days, please phone 033 022 27980. Lines are open between 9.00am to 5.00pm seven days a week, except bank holidays, when they are open between 10.00am to 2.00pm.

Vouchers

Where possible we will normally provide vouchers as the primary support offering. If you have any queries regarding vouchers, including how to claim them, you can find comprehensive guides and information below.

These vouchers are to be used for the purpose for which they are provided and are not for resale.

Please be aware: Evouchers sent via email may take up to 72 hours to arrive. If an email address is not provided, then vouchers will be posted to the applicant's address, which may incur further delay.

You don't have to be receiving benefits to access help from your local council. If you do receive benefits, they won't be affected when making an application via this scheme.

Further information and support is available on our Cost of living web pages.

Useful links

Government links

District and borough links
Adur and Worthing Arun Chichester Crawley Horsham Mid Sussex
Carers support

If you need to talk or find information about what is happening locally, Carers Support West Sussex can offer you guidance and a listening ear. Their fully trained staff can be contacted via email, telephone or online chat.

You do not need to be in a caring role to benefit from this service.

Privacy notice

You can find details about how we use and manage your personal data on our privacy notice.

Community Hub privacy notice

Contact details

West Sussex Community Hub

033 022 27980

Additional information

Lines are open 9.00am-5.00pm seven days a week, except bank holidays, when they are open between 10.00am-2.00pm.

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Community Hub - West Sussex County Council

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Request support from the Hub, including accessing the Household Support Fund and where to get advice.

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McDonald's Fun Football Centres | McDonald's UK

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Find and register with your closest McDonald's Fun Football Centre, providing football sessions from fully qualified coaches in over 350 centres across the UK.

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The HAF programme is fully funded by the Department for Education and offers children who are entitled to benefits related free school meals the opportunity to attend participating holiday activity clubs and have a free meal.

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The HAF programme is fully funded by the Department for Education and offers children who are entitled to benefits related free school meals the opportunity to attend participating holiday activity clubs and have a free meal.

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Overview

The HAF programme is fully funded by the Department for Education and offers children who are entitled to benefits related free school meals the opportunity to attend participating holiday activity clubs and have a free meal.

Benefits-related free school meals (FSM) are available to pupils if their parents are in receipt of one of the qualifying benefits and have a claim verified by West Sussex County Council.

For further information on how to apply for FSM, please see our useful links section.

Eligible children can attend their chosen HAF provision for a maximum of four days per week for one week at Easter, four weeks during the Summer and one week at Christmas.

Aims of the HAF programme

As a result of this programme, we want children who attend this provision to:

eat healthily over the school holidays

be active during the school holidays

take part in engaging and enriching activities which support the development of resilience, character and wellbeing along with their wider educational attainment

be safe and not to be socially isolated

have a greater knowledge of health and nutrition

be more engaged with school and other local services.

We also want to ensure that the families who participate in this programme:

develop their understanding of nutrition and food budgeting

are signposted towards other information and support, for example, health, employment and education.

Types of providers

At West Sussex County Council we pride ourselves in offering a wide variety of different activity clubs for eligible HAF children to access across the county. We hope all children receive exemplary care whilst hopefully experiencing something new and exciting.

Some of our past providers have included:

forest and beach schools

skateboarding tuition

table tennis

music production

computer programming

sports and multi skills

multi activity camps

arts and crafts.

How to access HAF

All HAF bookings must be made using the online HAF booking system. You will be able to book a maximum of 4 sessions in the Easter holidays, 16 in the summer holidays and 4 sessions in the Winter holidays.

The length of the session will depend on which provider you choose, but each session will be a minimum of 4 hours long. One session = One HAF credit.

The first time you use the booking system you will be required to create an account. Once you have access to the booking system, you will be able to search for a suitable HAF provider and make bookings for your child/children. A separate booking needs to be made for each child you wish to attend your selected activity.

You will require your child's HAF code to register, this will be the same code you have used previously. If you do not have your HAF code, please check your award letter from the Free School Meal Team in the first instance. If the letter does not show your HAF code, you can ask your child's school office or email us at haf@westsussex.gov.uk.

If you require support to access the internet or to complete the registration form, you can find this by visiting your local Family Hub.

Register and make a HAF booking

Summer HAF places will be available to book from Monday 10 June 2024.

FAQs
My child starts primary school in September 2024 and has been issued a HAF code, can they attend summer activities?
No, a HAF code is not valid until they have started at primary school. Children starting primary school in September 2024 will be able to access HAF for the first time over the winter holidays.
My child is in Key Stage 1 and receives a free school meal, are they eligible for the HAF programme?
No, unfortunately not. This is the universal Free School Meal offer and does not make a child eligible for the HAF programme. To access the HAF programme you must be in receipt of benefits related free school meals. Please check the Free school meal website to see if you may be eligible.
Can my child attend more than one HAF provider during the same school holiday?
Yes, they can. As long as you do not exceed the maximum entitlement of four days per week for one week at Easter, four weeks during summer and one week at Christmas.
I live in a different county but want to attend a club in West Sussex, is that possible?
Yes, it is. You will need to apply to the county that you live in for either a HAF code, if they offer one, or proof of eligibility. Once you have this, contact us directly at haf@westsussex.gov.uk to book a place. HAF codes that have not been issued by West Sussex County Council will not be recognised by our booking system, so you won't be able to create an account.

Please see our useful links section to access websites of our neighbouring counties.
My child receives Pupil Premium, are they eligible for the HAF programme?
West Sussex County Council currently priorities children who are eligible for benefits related free school meals.
My child has an EHCP and requires additional support, do you have any specialist provision?
We work very closely with our providers to meet the needs of all children eligible for HAF. Please speak to the provider at the time of booking to discuss your child's individual needs. If you cannot find anything suitable, please contact the HAF team for support.
I can't find a suitable provider when I search on the booking system. What should I do?
This may be because booking isn't open yet. Once booking does 'go live' more providers will be added daily, so please do check back in a few days. If you still can't find anything, please contact us at haf@westsussex.gov.uk and we will try our best to find something suitable. If we can't find anything, we always appreciate feedback to help our future planning.
Do HAF clubs run during the half term holidays in February, May and October?
No, HAF places are only available during the Easter, Summer and Winter holiday periods.
I can't cancel a HAF session using the booking system, what can I do?
The booking system will not allow you to cancel a session if it is within 24 hours of the activity start time. If you need to cancel your place, please contact the provider directly. The contact details should be on your confirmation email.

Information for providers

West Sussex County Council offers grant funding to providers to deliver activities and food during the school holidays. You can submit a proposal using the online Expression of Interest form. This enables us to award grants in an efficient and transparent manner according to agreed funding criteria.

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Holiday Activities and Food programme - West Sussex County Council

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Details about a Holiday Activities and Food (HAF) programme during the Easter, Summer and Christmas holidays.

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You could get £150 off your electricity bill for winter 2023 to 2024 under the Warm Home Discount Scheme.

The money is not paid to you - it's a one-off discount applied to your electricity bill between early October 2023 and 31 March 2024.

You'll usually get the discount automatically if you're eligible. You only need to apply if you're on a low income in Scotland - contact your energy supplier to apply.

If you might be eligible, you'll get a letter by early January 2024.

If you do not get a letter and you think you're eligible, you must contact the Warm Home Discount Scheme before 29 February 2024.

You may be able to get the discount on your gas bill instead if your supplier provides you with both gas and electricity and you're eligible. Contact your supplier to find out.

The discount will not affect your Cold Weather Payment or Winter Fuel Payment.

Eligibility

There are different ways to qualify for the Warm Home Discount Scheme depending on where you live.

If you live in England and Wales

You qualify if you either:

If you live in Scotland

You qualify if you either:

Pre-pay or pay-as-you-go meters

You can still qualify for the discount if you use a pre-pay or pay-as-you-go electricity meter.

Your electricity supplier can tell you how you'll get the discount if you're eligible, for example a voucher you can use to top up your meter.

Park (mobile) homes

You apply a different way if you live in a park home.

Apply for the Park Homes Warm Home Discount.

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The Warm Home Discount Scheme could take £150 off your winter electricity bill - eligibility, how to get your discount, deadlines.

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You can get help if you're struggling to afford your energy bills or top up your prepayment meter. You might be able to take advantage of certain benefits, grants and help offered by the government and energy suppliers.

Warm Home Discount Scheme

You might be able to get £140 off your electricity bill or a £140 voucher for your prepayment meter. You can get this under the Warm Home Discount Scheme if you're either:

getting the guarantee credit part of Pension Credit

on a low income

Find out more about the Warm Home Discount Scheme on GOV.UK.

If you applied for a Warm Home Discount but switched before getting it

If you get the Warm Home Discount automatically, you'll still get it if you switch suppliers.

If you don't get the discount automatically, you'll have to apply for it again from your new supplier. Your new supplier might have different rules about who gets the discount.

Winter Fuel Payment

The Winter Fuel Payment is an annual one-off payment to help you pay for heating during the winter.

You can usually get a Winter Fuel Payment if you were born on or before 26 September 1955.

Check how much Winter Fuel payment you can get and how to claim it on GOV.UK.

Cold Weather Payments

Cold Weather Payments are one-off payments to help you pay for extra heating costs when it's very cold.

You'll get a payment each time the temperature drops below a specific temperature for a set period of time.

You'll only be eligible for a Cold Weather Payment if you already get:

Pension Credit

Income Support

income-based Jobseeker's Allowance

income-related Employment and Support Allowance

Universal Credit

If you're eligible, you'll get paid automatically. Find out more about Cold Weather Payments on GOV.UK.

Grants to help pay off your energy debts

If you're in debt to your energy supplier, you might be able to get a grant to help pay it off.

The following energy suppliers offer grants to their customers:

If you can't get a grant from your supplier, check if you can get a grant from the British Gas Energy Trust. These grants are available to anyone - you don't have to be a British Gas customer.

Before you apply

When you apply for a grant, you'll have to provide detailed information about your financial situation in your application. It could take a while to complete, and it might be worth getting help from a friend or family member. You can also talk to an adviser for help filling in forms.

It's worth checking on the trust or fund website if there's anything else you need to do before you apply.

For example, if your supplier is E.ON, E.ON Next or EDF you'll need to show you've completed a budget sheet with a Financial Conduct Authority (FCA) approved adviser. To do this:

1. Find an adviser using the debt advice locator on the Money Helper website

2. Check if the adviser or their firm is on the FCA register

3. Contact the adviser to arrange a conversation where you'll complete a budget sheet

You can get ready for your conversation by using the Budget Planner on the Money Helper website.

Local energy grants

Check if you can get a local energy grant on the Simple Energy Advice website.

You might also be able to find grants or schemes run by your local council. Find your local council on GOV.UK.

If you can't afford to top up your prepayment meter

You might be able to get a fuel voucher. This is a code given to you in a letter or in a text message or email. You can use it to add credit to your gas card or electricity key. If you don't have one of these, contact your supplier to get one.

Your local council might be able to help you get a fuel voucher - find your local council on GOV.UK. If you're still not sure if you can get a voucher, get help from an adviser.

You can use a fuel voucher at:

To use your voucher you'll need to take:

You must use your fuel voucher within 3 months after you get it.

If you have problems using your voucher, contact the organisation that gave it to you - you should be able to find their contact information on the instructions.

Extra help from your supplier

You might be able to get extra help and support from your energy supplier by signing up to the Priority Services Register. You can sign up if you've reached state pension age, you're disabled or sick, or if your energy network considers you 'vulnerable'.

Your energy supplier can help you with things like:

reading your energy meter

moving your energy meter free of charge

getting your bills sent or copied to someone else - for example, a carer

Further help

Check what to do if:

Contact the Citizens Advice consumer helpline if you need more help - a trained adviser can give you advice over the phone or by email.

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Grants and benefits to help you pay your energy bills

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You can get help if you're struggling to afford your energy bills or top up your prepayment meter. You might be able to take advantage of certain benefits, grants and help offered by the government and energy suppliers. You might be able to get £140 off your electricity bill or a £140 voucher for your prepayment meter.

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The house is a very special place where people can meet up informally, take part in activities or drop in for help and advice when it is needed. It is a friendly, relaxed environment where everyone is welcome and you will always be greeted with a smile!

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Worthing Homes Community House in Dominion Road, Worthing opened in March 2007. The house is a very special place where people can meet up informally, take part in activities or drop in for help and advice when it is needed. It is a friendly, relaxed environment where everyone is welcome and you will always be greeted with a smile!

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We'd like to set additional cookies to understand how you use GOV.UK, remember your settings and improve government services.

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Your child may be able to get free school meals if you get any of the following:

Income Support

income-based Jobseeker's Allowance

income-related Employment and Support Allowance

support under Part VI of the Immigration and Asylum Act 1999

the guaranteed element of Pension Credit

Child Tax Credit (provided you're not also entitled to Working Tax Credit and have an annual gross income of no more than £16,190)

Working Tax Credit run-on - paid for 4 weeks after you stop qualifying for Working Tax Credit

Universal Credit - if you apply on or after 1 April 2018 your household income must be less than £7,400 a year (after tax and not including any benefits you get)

Children who get paid these benefits directly, instead of through a parent or guardian, can also get free school meals.

Your child may also get free school meals if you get any of these benefits and your child is both:

If you do not qualify for most benefits (also known as having 'no recourse to public funds'), your child may still be eligible for free school meals. Ask their school or local authority whether they're eligible.

Infant free school meals in England

Your child will be able to get free school meals if they're in a government-funded school and in:

Tell your local authority if you also get any of the qualifying benefits. Your child's school can get extra funding if you do.

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Check if your child can get free school meals - and find out how to apply on your local authority's website.

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You could get extra help with things like rent, council tax, childcare and medical costs.

You have to apply for most extra help.

You do not have to apply for the cost of living payment.

Help with rent

Universal credit includes a housing element to help with rent.

If you need more help, you can apply for discretionary housing payments from your council.

Contact your council's discretionary housing payments team

What is your location?

Use my GPS location

Find out more about discretionary housing payments.

Help with council tax

You could get a council tax reduction if you're on universal credit. This is sometimes called council tax support.

Find out about other help with council tax.

Help with energy bills

Find out about extra help with energy bills.

Help with childcare costs

Universal credit can cover up to 85% of your childcare costs.

The most you can get each month for childcare is:

You get your childcare costs back after you have paid them. They are part of your universal credit monthly payment.

Find out more about universal credit childcare costs on GOV.UK

Free school meals

Your children can get free school meals if your income after tax is less than £7,400 a year. This figure does not include any UC or other benefits you get.

Healthy Start cards

Healthy Start cards are to help you buy fruit, vegetables, milk and vitamins if your income from employment after tax is less than £408 a month and either:

Maternity grants

You could get a £500 maternity grant if you're pregnant with your first child.

If you already have a child under 16, you can get a maternity grant if either:

You can claim up to 11 weeks before you are due to give birth or up to 6 months after your baby is born.

Advances and hardship payments

You can get a universal credit advance while you wait for your first universal credit payment.

A budgeting advance can help with unexpected household costs.

A hardship payment can help pay for essentials if you've been sanctioned.

Advances and hardship payments have to be paid back through monthly deductions from your universal credit.

Cheaper internet deals

You may be able to get a cheaper broadband or phone package.

Help with healthcare

You can get free prescriptions and help with eye tests and dental treatment if your earnings in your last assessment period were:

Take proof that you claim universal credit and how much you earned in your last assessment period when you get your treatment.

Find out more about help with healthcare costs from the NHS website.

Help with work related costs

Contact your jobcentre work coach if you cannot afford things like:

Your work coach decides if you can get help from the flexible support fund. You may need to show receipts or proof of travel costs.

You do not have to pay this money back.

Free legal advice

You can get help through legal aid.

You could get free advice or representation if you're at risk of homelessness or eviction.

Last updated: 5 October 2022

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Extra help if you claim universal credit - Shelter England

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You can get extra financial help with things like your council tax, childcare and food bills if you claim universal credit.

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Dealing with money issues can sometimes be off-putting, but if you don't understand how things like credit or mortgages work, you could end up losing out financially or getting yourself deep in debt. The following pages will give you the information you need to make the right choices, including help to deal with your debt problems, how to avoid losing your home and how to get your finances back into shape.

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Get advice on dealing with debt, bailiffs, bankruptcy, pensions, tax and more.

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What are the eligibility criteria?
Bill reduction

Your household income is greater than current Essentials threshold (£22,020).

Your expenditure significantly outweighs income due to a temporary shock - such as bereavement, main earner's loss of employment, or sudden additional caring responsibilities.

You expect the circumstances to improve fully.

Debt write-off

You're making regular payments that cover (or nearly cover) current usage.

You have a significant debt (over £500) that has accrued due to circumstances outside of their control (such as financial abuse by a partner, mental health breakdown, or prolonged absence from work).

You're unlikely to ever be able to clear the debt.

Non-financial assistance

You face significant financial hardship with no support network.

You're paying your water bill, but can't afford basics (such as proper food, clothes or heating).

You already benefit from a reduced bill.

There's something that can be done to provide long-term benefit (such as replacing a washing machine) or assistance in a crisis (such as food vouchers).

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If you’re experiencing financial difficulty and are struggling to cover your bills, our Hardship Fund may be able to help provide relief.

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Littlehampton & District Foodbank | Helping Local People in Crisis

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The Trussell Trust runs the largest network of food banks in the UK, giving emergency food and support to people in crisis. Fourteen million people live below the poverty line and in the last year 2,1 million three-day emergency food supplies were distributed to people in crisis.

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St. Peter and St. Paul's Pantry in Rustington Church Hall has created a safe and welcoming space where people in our community who are struggling to get by can top up their weekly food supplies.

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A busy half term Pantry this week with 39 bags of food going out to the families. We had 34 friends join us for crafts and for an evening meal.

Willow and Eve donated more wonderful clothes and then owners, Karen and Yvette, visited us. We also had Elaine from Littlehampton Gazette join us, so look out for that!

Our families constantly tell us how much difference your kind donations make. If you are able to help, we are currently short of squash, cereals, small coffee, tinned meat and toilet rolls.

Thank you for your generosity and prayers. Charlie and Grace

St. Peter and St. Paul's Pantry in Rustington Church Hall has created a safe and welcoming space where people in our community who are struggling to get by can top up their weekly food supplies. On 6th October 2021, the Pantry opened its doors to the community with tables full of dry food; and is open every Wednesday (at different times).

The Pantry is supplied with food items provided by the generosity of the Church's parishioners. We are also proud to work with some fantastic partners - the Butcher & Deli in Rustington, COOK in Rustington, the Littlehampton Community Fridge, Sainsbury's in Littlehampton and Morrisons in Littlehampton - are all playing a vital role in supporting the Pantry. During the lockdown many of these food suppliers provided good quality food to local families receiving regular food donations at their front doors. Our local food suppliers welcome the launch of the Pantry because they are driven to support local people in need and at the same time reduce waste and disposal costs.

The root of our action is clearly the compassion that our Church has for local people who are struggling to feed themselves and their families because their incomes do not stretch far enough. At the Pantry anyone can come along and access good food with dignity and choice (no questions asked). We are hoping this provision gives people the means to stay afloat in tough times.

Since the opening of the Pantry in October, it has been well used. This shows that there are a significant number of people in our community who are experiencing food insecurity. No doubt the lockdown hit some families very hard but our Church's provision of a Pantry is a testament that we are exercising our Christian calling to help people in need.

We also expect the Pantry to be a place where relationships are built and not just a place where physical needs are met.

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The Parish Church of St Peter and St Paul, Rustington - Pantry

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A busy half term Pantry this week with 39 bags of food going out to the families. We had 34 friends join us for crafts and for an evening meal. Willow and Eve donated more wonderful clothes and then owners, Karen and Yvette, visited us.

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The Littlehampton Community Fridge was the first to be set up as part of the West Sussex Community Fridge Network. Please see below for our opening hours, location and map, and additional information.

Daily updates on deliveries can be found on our Facebook page.

Opening Hours:

Monday: 11am-12pm
Wednesday: 3.30pm-4.30pm
Thursday: 10.30am-11.30am
Friday: 11am-12pm
Saturday: 10.30am-12pm

Location:

St. James' Church Hall,
1, East Ham Road,
Littlehampton,
BN177AN

Anyone can come, and take 5 items per adult per day (plus bread). It costs nothing, as all the food is rescued and needs a home to stop it being wasted!

If you wish to leave a donation, you may do so via our website, or we have a box for small change at the fridge. Alternatively, if you have any spare food you'd like to donate, please or check our for details!

Not sure what to expect before your first visit? Watch our walk-through video below!

Want to Volunteer?

We are always looking for volunteers! We need Fridge Monitors and Surplus Food Collectors. You can use our sign-up sheet to register as a volunteer here: https://forms.gle/uhhQRrK3HuYD9eDw5

Please click on the following links for job descriptions:

Please get in contact if you want to get involved. Volunteer as little as 1.5 hours of your time. We need you.

Sign up for our Newsletter here:

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Littlehampton Community Fridge - FARE DIVIDE

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The Littlehampton Community Fridge was the first to be set up as part of the West Sussex Community Fridge Network. Please see below for our opening hours, location and map, and additional information. Daily updates on deliveries can be found on our Facebook page. Monday: 11am-12pmWednesday: 3.30pm-4.30pmThursday: 10.30am-11.30amFriday: 11am-12pmSaturday: 10.30am-12pm St.

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Address

Chilgrove House Community Centre, Kimberry, Wick, Littlehampton, BN17 7JD

Centre Opening times

Mondays 2pm - 4.30pm (bookable appointments only)

CALL: 0808 278 7969 Monday - Friday (free) and see if we can help you.

We may be able to solve your issue over the phone.
You can also speak to a webchatadviser or access Citizens Advice Help Pages 24 hours a day.
You can also email for advice.

Arun & Chichester CAB also operates a telephone Advice Line 0344 477 1171.

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Chilgrove House Community Centre, Kimberry, Wick, Littlehampton, BN17 7JD Mondays 2pm - 4.30pm (bookable appointments only) CALL: 0808 278 7969 Monday - Friday (free) and see if we can help you. We may be able to solve your issue over the phone.

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Free hot meal and activities about the Lord.

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Search to find a Messy Church near you using your postcode, town or city. Where the church is... Is less thanKilometersMiles from Tell us where you are and we'll find your nearest Messy Church

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Citizens Advice Cost of living advice booklet 

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Citizens Advice Cost of living advice booklet 

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CAP has been providing free debt help in the UK since 1996. They help thousands of people get out of debt every year, equipping them with the tools and confidence to face any storms that may come their way in the future.

Our free debt help service is face-to-face so you get practical help and a supportive community around you through whatever challenges you're facing. We'll help you find the best route out of debt, and walk with you every step of the way.
find out more at cap

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CAP has been providing free debt help in the UK since 1996. They help thousands of people get out of debt every year, equipping them with the tools and confidence to face any storms that may come their way in the future.