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Today's task

Nasi lemak. McDonald provides 3 types of products for Nasi Lemak, namely Nasi Lemak MCDonald, Nasi Lemak McDonald Ayam Spicy (Single and Double Ayam Spicy) and Nasi Lemak McDonald Ayam Regular (Single and Double Ayam Regular).

McDonald's Nasi Lemak Recipe & Preparation:

📌6 Cup Rice (2400ml)
📌 1 package of Coconut milk  (1000ml)
📌 Salt 2 and a half tablespoons
📌 Pandan leaves 3 pieces and 2/3 slice of ginger
📌Water up to 2000ml

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Today's task

First day Ramadhan i learn some new menu especially during the month of Ramadan

📌 Foldover Beef & Grilled Chicken Foldover.
📌There have to special sauce which is Harissa Sauce and Garlic Mayo Sauce

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FINAL REPORT INTERNSHIP MCDONALD (H18A0275)

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Today's task

Today was my first day Intership at McDonald's Sri Manjung DT. McDonald's is one of the internship programs where I was given a suggestion from the University to do industrial training for the final year. On that day, McDonald's gave a little information related to the department, personal and workplace hygiene, equipment and wear, and a little orientation with McDonald's managers and crew.

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Today's task

Introduction and procedures according to the "Station Observation Checklist" (SOC) for cooking Spicy Chicken and Regular Chicken.

📌Recipes and Preparation for cooking McDonald's Chicken.
📌Keep the chicken in good condition and not expired.
📌Keep the chicken flour in a flat and good condition.
📌Put the chicken in the Spicy/Regular flour.
📌Press the chicken with Spicy/Regular flour so that the flour is sticky and flat.
📌Dip the chicken that has been mixed into the fry basket.
📌The chicken stew needs to be done in 10 times.
📌Then go into the flour again and mix well (According to SOC, you need to toss the chicken 5 times so that the chicken is in good and excellent condition)

📌The chicken is well prepared before entering the deep fryer.
📌It takes 11 minutes to cook the chicken.

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Today's task

Section 2 in the kitchen is a section known as "Line wrap" for the preparation of products such as burgers. In this section, it requires 3 kitchen crew. The crew first needs to put the Burger Bun into the Burger Bun toaster so that the Bun cooks well. While the second crew needs to make sure the product is correct, know the Wrapper for each burger, and make sure parts such as Lettuce, cheese, Recon Onion, Pickle, sauce have a specific sauce for a specific product, for example Mcchicken and Spicy Deluxe use Mayonnaise sauce while Spicy Beef Burgers use Spicy Tomato Sauce) and so on. Next, the third crew needs to keep the patties in a hot and good condition Introduction of each Mcd burger, Examples of McChicken Burger (Bun Quarter, McChicken Paties, Lettuce, McChicken Sauce).

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Day 4 & 5 (23 March & 24 March  2022, Wednesday - Thursday)

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Day 4 & 5 (23 March & 24 March  2022, Wednesday - Thursday)

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Today's task

The task was the same as yesterday and had the opportunity to meet with Miss Atirah, RGM (General Manager of Rental McDonalds DT & McDonald DT 2, Seri Manjung, Perak)

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Off Day

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Today's task

Today, I was given the opportunity to attend an EMODO course held at McDonald Sri Iskandar, Perak. It aims to provide more information and important information for anyone who works at any McDonald's restaurant. This course is conducted by a McDonald's manager. Next, in the course, we were also instructed to watch a video about the background of the McDonald’s establishment then we had to answer questions online. After finishing answering the questions, we were given a letter to make a typhoid vaccine injection. This injection is a mandatory injection for someone who will be handling food. These injections are also intended to prevent food handlers from contracting typhoid & prevent transmission to the public through food and beverages.

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Day 8-Day 11 (27 March - 30 March 2022, Sunday - Wednesday)

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Day 8-Day 11 (27 March - 30 March 2022, Sunday - Wednesday)

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Today's task

Line Wrap Section- Sauce-related reinforcement for each McDonald's product.

📌McChicken, Double McChicken, McChicken Deluxe, Chicken Burger, Spicy McChicken Deluxe using Mayonnaise Sauce or McChicken Sauce.

📌Big Mac and Mega Big Mac use Big Mac Sauce.
Cheese Burger and Double or Triple Cheese Burger use Ketchup Sauce and Mustard Sauce.

📌Meanwhile, Quater Pounder and Double Quater Pounder Burger only use Ketchup Sauce.

📌In addition, Grill Chicken Burger (GCB), Double GCB and GCB with Egg using Chargrill Sauce

📌McCripsy Burger, Double McCripsy Burger, McCripsy Burger with Egg and Double McCripsy Burger with Egg using Sweet Chill Sauce

📌Fillet Burger and Double Fillet Burger using Tatar Sos.

📌Spicy Beef Burger and Double or Triple Spicy Beef Burger use Spicy Tomato Sauce

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Off Day

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Day 13 & Day14(1 April & 2 April 2022, Friday & Saturday)

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Day 13 & Day14(1 April & 2 April 2022, Friday & Saturday)

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Today's task

Section 2- Line Wrap

📌Strengthening and disciplined by preparing the product according to the set time, each order must be prepared in 1 minute so that the ordered product is delivered quickly and hot.

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Today's task

First time closing the kitchen section on the 16th day, which is April 4, 2022. Give full commitment to clean and wash all utensils and every part used such as chicken crates, parts on the wrap line, parts where to cook nasi lemak and porridge, parts for cooking chicken, parts for cooking patties and grill and lastly scraping and washing the kitchen floor.

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Off Day

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Today's task

Today, I was assigned to take care of the Deep Fryer section to cook paties for McChicken, Spicy Deluxe, Chicken Value, McChicken Crispy, Fillet & Nugget products.

Preparation Procedure:

📌Check the fryer settings: McChicken, McNugget, Deluxe, Fillet, Pie

📌Check fryer temperature: 182 c (360 F), warm up 45 minutes

📌Check stock levels and equipment - frozen patties, oil, skimmers, frying baskets.

📌Check the oil level to make sure the vat is filled to the line.

📌Put the basket into the fryer vat and activate the timer

- McChicken: 3 minutes 20 seconds

- McNugget: 3 Minutes 30 seconds

- McDeluxe: 9 minutes in open fryer

- Fillet: 3 minutes

- Pie: 6 minutes

📌All plates should be completely immersed in oil to ensure they are cooked evenly.

📌When the “remove” timer sounds, remove the basket from the oil and hang it on the fryer for 5-10 seconds to drain the oil.

📌Arrange the products into a 1/3 size UHC frying rack with a wire rack for patti

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Today's task

Introduction to how to cook Porridge.

Recipes & preparation of McDonald's Porridge:

📌For each large pot need 3 Scoops of Rice
📌 2/3 Slice of Ginger
📌One tablespoon of Chicken Stripe
📌Measure and add the heated filtered water to the pot.

*Small Batch-300ml rice/2100ml water

*Medium Batch-600ml rice/4200ml water

*Large Batch- 900ml rice/ 4300ml water

McDonald provides 2 products for Porridge, namely McDonald's Porridge Medium Size and Small Size (Usually MCD Small Porridge is used in the Happy Meals menu)

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Off Day

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Today's task

Section 1, preparation of grill products, Such as 10 : 1 grill, 4 : 1 grill, Beef season (Foldover Beef), CFO (Grilled Chicken Foldover), Grill Chicken Burger (GCB) & eggs

❗The important things must do before start to grill the product❗

✅check the grill temperature of the top platen 216 c (425 F) while the bottom platen 177c (350F).

✅Determine the quantity of 10: 1 and 4: 1 patties that need to be cooked by check the level chart.

✅Make sure to wear blue gloves to handle raw meat.

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Off Day

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Day 26 -  Day 29(14 April until 17 April 2022, Thursday- Sunday) 

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Day 26 -  Day 29(14 April until 17 April 2022, Thursday- Sunday) 

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Today's task

Section 3

Consolidation for Chicken product
📌HM Chicken 1 pcs spicy or Regular
📌2 pieces Chicken Spicy or Regular
📌3 pieces Chicken Spicy or Regular
📌5 pieces Chicken Spicy or Regular and 9pcs Spicy or Regular

Nasi Lemak Product

📌Nasi Lemak Mcd
📌Nasi Lemak Chicken Spicy or Regular for 1pcs or 2pcs,
📌Nasi Lemak Chicken SCM which using Cutlets Deluxe patties which have single and Double same as Nasi Lemak GCB)

📌Chicken Porridge McDonald which have Small and Medium (Condiment, Spring Onion, Fry Shallot, Sesame oil)

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Day 30 - Day 32 (18 April - 20 April 2022, Monday - Wednesday)

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Day 30 - Day 32 (18 April - 20 April 2022, Monday - Wednesday)

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Today's task

Section 2 - Line Wrap

📌Strengthening and disciplined by preparing the product according to the set time, each order must be prepared in 1 minute so that the ordered product is delivered quickly and hot.

📌Before going home, I stock up on products like McChicken, McNugget, Fillet, Pie and Deluxe. Afterwards, I clean the fryer vat, sweep up the trash and wipe or mop up spills to prevent slipping and prevent fires.

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Off Day

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Today's task

📌DE (Delivery), it is an assignment to us especially the kitchen crew to work on the morning shift to sort the goods that arrive from the top store which aims to "stock up" the goods ordered by our store.

📌Although it was tiring, it gave me a meaningful experience as I had the opportunity to learn related to the calculation of incoming and outgoing goods and how to control expired goods and so on.

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Today's task

Today I was instructed to be in Section 1 which is the Grill section. During the month of Ramadan, McDonald's released new products, namely Foldover Chicken and Foldover Beef. The meat and chicken are grilled and the patties used are different from the usual.

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Today's task

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Day 37 - Day 39 (25 April - 27 April 2022, Monday - Wednesday)

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Day 37 - Day 39 (25 April - 27 April 2022, Monday - Wednesday)

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Today's task

📌Section 1 is the kitchen section where the kitchen crew needs to grill patties such as 10: 1 patties (These patties are used on Cheese burger, Double & Triple Cheese Burger, Spicy Beef Burger, Double & Triple Spicy Beef Burger), 4: 1, GCB Chicken

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Off Day

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Day 41 - Day 43 (29 April - 1 May 2022, Friday - Sunday) 

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Day 41 - Day 43 (29 April - 1 May 2022, Friday - Sunday) 

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Today's task

Today's task

Introduction and procedures according to the "Station Observation Checklist" (SOC) for cooking Spicy Chicken and Regular Chicken.

📌Recipes and Preparation for cooking McDonald's Chicken.
📌Keep the chicken in good condition and not expired.
📌Keep the chicken flour in a flat and good condition.
📌Put the chicken in the Spicy/Regular flour.
📌Press the chicken with Spicy/Regular flour so that the flour is sticky and flat.
📌Dip the chicken that has been mixed into the fry basket.
📌The chicken stew needs to be done in 10 times.
📌Then go into the flour again and mix well (According to SOC, you need to toss the chicken 5 times so that the chicken is in good and excellent condition)

📌The chicken is well prepared before entering the deep fryer.
📌It takes 11 minutes to cook the chicken.

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Today's task

📌Hari Raya Aidilfitri, Have a special event by McDonald, Wearing Baju Melayu on working days. On that day, I was instructed to take care of the section in Section 2 which is the Wrap Line.

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Off Day

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Day 46 - Day 48 (4 May - 6 May 2022, Wednesday- Friday)

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Day 46 - Day 48 (4 May - 6 May 2022, Wednesday- Friday)

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Today's task

Section 3

✔️Prepare the product according to time (Under 1 minute)
✔️Prepare orders such as chicken products and porridge products

Chicken product
📌HM Chicken 1 pcs spicy or Regular
📌2 pieces Chicken Spicy or Regular
📌3 pieces Chicken Spicy or Regular
📌5 pieces Chicken Spicy or Regular and 9pcs Spicy or Regular

Nasi Lemak Product

📌Nasi Lemak Mcd
📌Nasi Lemak Chicken Spicy or Regular for 1pcs or 2pcs,
📌Nasi Lemak Chicken SCM which using Cutlets Deluxe patties which have single and Double same as Nasi Lemak GCB)

📌Chicken Porridge McDonald which have Small and Medium (Condiment, Spring Onion, Fry Shallot, Sesame oil)

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Off Day

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Today's task

On this day, I was assigned to take care of section 1, on this day also the last month before I set go into the “Front Department” section.😍

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Today's task

First day Front Department😄

Ice Blended Product (McCafe Menu)
📌Chocolate Blended
📌Mocha Blended
📌Ice Milo Blended
📌Ice Strawberry Blended
📌Ice Mango Blended

McCafe Drink
📌Ice Chocolate/ Hot Chocolate
📌Ice Mocha Coffee/ Hot Mocha Coffee
📌Ice Latte Coffee/ Hot Latte Coffee
📌Americano Ice Coffee/ Hot Americano Coffee
📌Ice Cappuccino Coffee/ Hot Cappuccino Coffee

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Today's task

Today I was assigned to take care of the Runner section of the counter, which is:

✅prepare customer orders that come direct from the restaurant either "Take Out" or "Dine Out".
✅know how to prepare an order and know the condiment that needs to be placed.
✅Ensure the finished product is in good and complete condition.

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Off Day

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Today's task

Preparation of drinks for front counter

📌Read Monitor: Read the beverage provider's monitor to make sure whether the meal order is in or taken home. Choose the appropriate size of drink cup and bag, for take -home orders.

📌Fill ice: Fill ice into a cup. Use an ice scoop to avoid cross -contamination.

📌Preparation: fill the cup with the correct beverage as shown on the beverage preparation monitor.

📌“Landing Zone” beverage provider: Place the finished beverage in the correct Landing zone based on the register number.

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Muhammad Zufayri Bin Saufi Bustamam H18A0275

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My Internship presentation (H18A0275) | McDonald Sri Manjung DT 1

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McDonald’s Malaysia offers a wide choice of menu items such as, breakfasts, Burgers, Chicken-Platters, Fries, Drink and dessert, and McCafé. Furthermore, McDonald Malaysia have 130 menus filled with delicious burgers, meals, chicken, and chips. For example, the famous menu is currently viral is prosperity burger that it can have only in Chinese New Year.

Besides, McDonald Malaysia is usually open services for delivery. For our information, Malaysia was one of the first countries to have McDonald’s Delivery service available. It started way back in March 1994, when the delivery service was first launched.

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Today's task

DE ( DELIVERY )

📌Learn how to arrange the goods (dry & wet) that come down from the delivery truck according to the FIFO standard (first in first out) to encourage the crew to take the goods according to the earlier expired date. FIFO standards can also maintain the quality of an ingredient such as fries & nugget sauce.

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Today's task

Presenter & Assist Presenter

✔️Ensure the incoming order in KVS, then hand out the completed product paperbag according to the following order out the presenter window (HBO - HAND BAG OUT).
✔️Don't forget to greet "hi welcome to McDonalds" to customers and say "thank you & come again".

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Off Day

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Today's task

DIC

✔️Today I was assigned to take care of the DIC section. The task given is to send the customer's product in the parking drive thru that is complete with condiment. then, you can ask the customer to make sure everything is available and there are no problems that will arise or make them wait to get the product they have ordered.

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Today's task

Today I was assigned to look after the Lobby section. The task that needs to be carried out is to ensure that all parts outside and inside the lobby are always in a clean condition.

The work that needs to be done is washing McDonald’s interior and exterior mirrors, sweeping and mopping floors, watering trees, washing toilets. in addition to greeting customers come to the restaurant.

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Today's task

Today I was assigned to work as a Server. The server is assigned to give a greeting to customers who come to the restaurant, help customers place orders through the tab screen (usually the elderly), serve food to the customer's table and clean the trail that has been used

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Off Day

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Today's task

Today I was assigned to take care of the Fries (Fried Fries) section. McDonald's fries have 3 sizes, which is small (especially for happy meals), Medium and large fries. Meanwhile, for the breakfast menu, fries will be replaced with Hash brown. Each product for the care of fries is deep fried hot temperature is  168 c (335 f), and the product should be cooked for 3 minutes.

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Off Day

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Today's task

FCR (Front Counter Runner)

✔️Prepare the order according to the order entered in KVS.
✔️Use the correct paper bag according to the amount of product.
✔️The product is arranged properly so that the product is not damaged.

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Today's task

Front Counter Dessert & Drink
Provide quality soft drinks and according to the order received at KVS.

✔️Select cold cup by size (small, medium, large)
✔️Fill ice cubes first (so that the soft drink gas does not disappear) into the cold cup according to the measure according to the size of the cold cup
✔️Ensure the drink menu (Cola-Cola, Sprite, 100Plus, Ice Lemon Tea, Milo, Orange juice, McFizz)
✔️Press the soft drink water button according to the size of the cold cup.
✔️Close the cold cup using the cold cup lid according to size (lid small 12oz & lid medium & large 16oz)

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Off Day

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Off Day

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Today's task

Today I was assigned to take care of the Fries (Fried Fries) section.

Preparation procedure:

✅Check fryer setting: Fr Fries and check fryer fryer temperature: 168 c (335 f)

✅ Fill the frozen potatoes into the "hopper" and make sure the dispenser is set at the required volume level (Small, Medium, quality)
Place the basket filled with fries into the frying vat.

✅ Wait 30 seconds before inserting the next basket into the vat.

✅ When the timer sounds remove the basket from the oil and hang the basket on the fryer for 5-10 seconds to drain the oil.

✅ Pour the fries into a pile tray and place the salt on the potatoes immediately.

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Day 79 & Day 80 (6 June & & June 2022, Monday & Tuesday)

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Day 79 & Day 80 (6 June & & June 2022, Monday & Tuesday)

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Today's task

Preparation for McCafe Food and ensure the cake always in excellent condition. Stock up when it needs.

📌Belgium Chocolate Cake
📌Red Velvet Cake
📌Classic Cheesecake
📌Pandan Gula Melaka Cake
📌Apple Crumble Cheesecake

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Off Day

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Day 82 - Day 89 (9 June - 16 June 2022, Thursday - Next Thursday)

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Day 82 - Day 89 (9 June - 16 June 2022, Thursday - Next Thursday)

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Today's task

This week I was assigned to take care of McDonald’s Delivery Services (MDS) division, where rider delivery services such as McDonald’s Delivery, Food Panda Delivery, and Grab Food Delivery would be waiting in this division to pick up their orders ordered by customers.

Tasks to do while at McDonlad's Delivery Services (MDS)

📌Always in a cheerful mood and ready to complete orders from customers.
📌Be friendly and positive when dealing with Rider delivery service.
📌Prepare orders quickly and efficiently
📌Ensure each order is complete and wraps it perfectly.
📌Ensure the order is the same as what the customer ordered.

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Off Day

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Day 91 - Day 94 (18 June - 21 June 2022, Saturday - Tuesday)

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Day 91 - Day 94 (18 June - 21 June 2022, Saturday - Tuesday)

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Today's task

This week I was assigned to take care of McDonald’s Delivery Services (MDS) division, where rider delivery services such as McDonald’s Delivery, Food Panda Delivery, and Grab Food Delivery would be waiting in this division to pick up their orders ordered by customers.

Tasks to do while at McDonlad's Delivery Services (MDS)

📌Always in a cheerful mood and ready to complete orders from customers.
📌Be friendly and positive when dealing with Rider delivery service.
📌Prepare orders quickly and efficiently
📌Ensure each order is complete and wraps it perfectly.
📌Ensure the order is the same as what the customer ordered.

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Off Day

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Today's task

New menu that I have to know is Macarons (McCafe Dessert) which have four (4) flavour:

📌Macarons Chocolate
📌Macarons Vanilla
📌Macarons Caramel Biscuit
📌Macarons Raspberry

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Today's task

Today, I had the opportunity for Friday prayers at the Seri Bayu Mosque, Sri Manjung and I was given the task to give drinks to people who came to the mosque . For general knowledge, McDonald's will provide water to mosque worshipers every Friday and it is one of the charities done by McDonald's besides looking after the welfare of orphans (Ronald McDonald House Charities Malaysia).

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Today's task

Presenter & Assist Presenter

✔️Ensure the incoming order in KVS, then hand out the completed product paperbag according to the following order out the presenter window (HBO - HAND BAG OUT).
✔️Don't forget to greet "hi welcome to McDonalds" to customers and say "thank you & come again".

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Today's task

FCR (Front Counter Runner)

✔️Prepare the order according to the order entered in KVS.
✔️Use the correct paper bag according to the amount of product.
✔️The product is arranged properly so that the product is not damaged.

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Today's task

Today i was assigned to take care of McDonald's Delivery Services (MDS) and I was assigned to “Closing” MDS.

Procedure to closing McDonald's Delivery Services.

📌Make sure to close the all order at 2 AM (MDS, Grab Food, and Food Panda)
T📌otal up the sales and total order in report
📌Make sure the information is right
📌Stock up Condiment, Happy Meals Toys, and ensure the section is totally clean.
📌Turn off the system

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Off Day

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Today's task

Today I was assigned to look after the Lobby section. The task that needs to be carried out is to ensure that all parts outside and inside the lobby are always in a clean condition.

The work that needs to be done is washing McDonald’s interior and exterior mirrors, sweeping and mopping floors, watering trees, washing toilets. in addition to greeting customers come to the restaurant.

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Day 103  - Day 108 (30 June -  5 July 2022, Thursday - Tuesday)

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Day 103  - Day 108 (30 June -  5 July 2022, Thursday - Tuesday)

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Today's task

Today I was assigned to be in the Drive Thru section.

📌Ensure that the product is fully ready before the customer arrives at the place where the order has been ordered by the customer.
📌Make sure there is enough condiment
📌If the product is not complete, we will direct the customer to park to a special place.
📌Ensure work in excellent condition and fast.

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Off Day

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Today's task

Today, I was given the opportunity to return to the kitchen😄, I really miss working in the kitchen because I really enjoy working in this section. I have the opportunity to be in section 2 and section 3.

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Today's task

Today i learn about how to prepare Spicy Kam Heong Burger. There have 2 types of Spicy Kam Heong Burger which is Chicken Kam Heong And Fish Kam Heong.

Preparation procedure

📌Bun Samolina
📌Sambal Kam Heong Burger
📌5 Slice Red Capsicums
📌Grill Onions
📌Patties Kam Heong Chicken or Fish

McDonald have 4 product of Spicy Kam Heong Burger which is Spicy Kam Heong Chicken Burger, Double Spicy Kam Heong Chicken Burger, Spicy Kam Heong Fish Burger, & Double Spicy Kam Heong Fish Burger. For meal set, it's has Orange McFizz.

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Today's Final Task

Today is my last day for internship at McDonald DT, Sri Manjung. Thank you to all the McDonald Crew, my friends, and the Manager who helped me a lot, facilitated all my work affairs for 4 months at McDonald's. Many thanks also to my PA, Miss Mazne Binti Ibrahim who gave me the opportunity to do an internship here. 😄

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Assalamualaikum, my name is Muhammad Zufayri Bin Saufi Bustamam (H18A0275). I'm Hospitality student from Universiti Malaysia Kelantan (UMK). I am doing my internship at McDonald's for 16 weeks.

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BORANG B - BORANG SEMAKAN PENYELIA LATIHAN INDUSTRI

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Borang Semakan Penyelia Latihan Industri

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BORANG C - PENILAIAN PRESTASI PELAJAR (PENYELIA FAKULTI)

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Today's task

Runner Counter

📌Prepare customer orders based on orders received through KVS. the food provided must be in Gold Standard Product condition.