# data[].attributes.body
- identifiying goals and formulating expectations

# data[].attributes.body
- within and between departments
- between land and sea crew
- language
- lack of contact person
- mistrust and weird feeling in the colaboration
- the channels of communication

# data[].attributes.body
- The mediator will not take sides and is there to facilitate the progression of the conversation
- Within the term mediation hides hope, because an apperently unsolvable situation can be brought to an amicable agreement
- Therefore the partizipation in the mediaton process is voluntary
- be open for the process, all parties have to agree to compromises

# data[].attributes.body
- gerneal criticism: current state
- focus on the main topic
- respecting hierachies and decisions
- more profesionality and clear line/focus
- commounication in German and English

# data[].attributes.body
- specific communication rules for each channel

# data[].attributes.body
- no clear and transparent channeling of communication
- diffrences in level of shared information with diffrent individuals
- decisions are made in a small group due to efficiency reasons, but if the reason for the decision is not explained this may cause mistrust
- parallel working structures on same project -> lack of communication
- sometimes opposing decisions are made

# data[].attributes.body
- lack of connection between the departments
- both land and sea crew work seperately from each other
- land and sea crew do not know each other
- lack of awareness who works where and what position
- need for on-boarding process to introduce new-comers and short-term employees to employees and collaboration structure

# data[].attributes.body
- employees do not know each other
- employees are spread geographically
- only formal exchange, no opportunity for informal exchange due to lack of joint workspace
- structure is relatively new, many new positions were created within the last year
- information is only provided once one needs something from the other person, general information in between the departments is not working well
- Demand for information channel

-> possible solution: team-building event

# data[].attributes.headline
improving communication in between departments

# data[].attributes.subject
improving communication in between departments

# data[].attributes.body
- team-building event

# data[].attributes.body
- place an orgchart in the mess
- provide short-term crew members with overview of diffrent levels of the association, their duties and their purposes (Find it in the academy workshop)
- develop an overview/ mind-map to provide everyone with a fast overview of the structure
- demand for a communication porcess that selects relevant information to forward necessary information but prevent overwhelming overload of information
- lack of personal in crewing leads to communication issues -> new employee will support in refering to feedback, fostering communicaiton
- provide feedback to communication processes in order to build communication jointly

# data[].attributes.body
- define specific rules for communication for each channel
- prevent constant availability through reducing usage of messengers
- develop working codex to ensure that employees take a rest

# data[].attributes.body
- identify the demand for information within the employees
(where is a lack of information)
- find a timeslot where sea- and land crew people are available

# data[].attributes.body
- transparent, early communication of plans/ ideas/ action
- internal agreements ahead of admitting appointments/ actions with third parties

# data[].attributes.body
- overview of diffrent positions in sea-eye (further elaboration in the sea-eye office)
- identify/ create working group to develop a communication guideline (Kai, Nora develop first draft)