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Human Relations Approach

·       Elton Mayo

·       Hawthorn Experiment

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The idea of Taylorism is that workers are given as much autonomy as practically possible, so that they can use the most appropriate approaches for the situation at hand.

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The Hawthorne studies were conducted on workers at the Hawthorne plant of the Western Electric Company by Elton Mayo and Fritz Roethlisberger in the 1920s. The Hawthorne studies were part of a refocus on managerial strategy incorporating the socio-psychological aspects of human behavior in organizations. JONNY KERRY LAURA ANDY

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Optimise and simplify tasks to increase productivity
"A fair day's work for a fair day's pay"
Increased contact between managers and workers led to better cooperation
Reward workers for productivity rather than punish for mistakes
In response to a motivational problem, which at the time was called “soldiering”—the attempt among workers to do the least amount of work in the longest amount of time (The Economist

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·       Builds on the principles of Scientific Management

·       Brought in new technology

·       Standardisation of Parts

o  Allowing mass production

·       Automates Assembly line

o  Individual has less choice around what they do when the do and also the speed in which they do it…

JONNY, KERRY, LAURA and ANDY :)

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·       A Clear division of tasks and responsibilities between management and workers

·       Use Scientific Methods to determine the best way of doing a Job

·       Scientific Selection of the person to do the newly designed job

·       The training of the selected worker to perform the job in the specified way

·       Surveillance of workers through the use of hierarchies of Authority

JONNY AND ANDY :)

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A time and motion study (or time-motion study) is a business efficiency technique combining the Time Study work of Frederick Winslow Taylor with the Motion Study work of Frank and Lillian Gilbreth (the same couple as is best known through the biographical 1950 film and book Cheaper by the Dozen). It is a major part of scientific management (Taylorism). After its first introduction, time study developed in the direction of establishing standard times, while motion study evolved into a technique for improving work methods. The two techniques became integrated and refined into a widely accepted method applicable to the improvement and upgrading of work systems. This integrated approach to work system improvement is known as methods engineering[1]and it is applied today to industrial as well as service organizations, including banks, schools and hospitals
KERRY JONNY LAURA AND....ANDY