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1. They track
2. The apps always need updating
3. Apps dog through maintaining  a lot
4. They can encourage overspending
5. Misleading
6. They use data to track your ads

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Some customers might not have a mobile phone.

Some customers might potentially nit know how to use the mobile apps.

Customers could potentially be overspending.

Potentially you could be getting products that are not in a good condition
email scams
updating the apps

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1. Apps tend to have a shorter memory than the web, it is most likely your shopping will time out on a mobile app than it will on the web. It is also most likely that your basket will disappear as quickly on a mobile app compared to the web.
2. Business needs to pay more to keep their apps on app stores such as google play store, huwawei store and apple app store.
3. Websites dont need to be installed, however mobile apps do, which consume storage space.
4. Frequent updates and maintenance work.
5. Extra marketing to get the mobile application out to the public eye.
6. People without smartphones cant access the app, which leaves a hole in the target market

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overspending
shipping delays
unable to get a first hand view of products
product may not seem like it is online
Less contact with community
You have to update the app

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1. Overspending
2. Misleading products
3. Fraudulent products
4. Products may not be authentic
5. Clothing items cant be checked to see if they fit
6. Difficulties of getting refunds

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1.  You don't get to see the product in real life and you could be sent an item that has a rip in it etc.
2. Items can be damaged in transit.
3.  You will be more inclined to spend money as people are statistically on their phone more often than a computer.
4.  You need a smartphone, which not everyone has.
5. Lack of interaction between staff and customer.
6. There can be fake apps offering non existent products.

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1- Have to regularly update the app
2- Overspending due to easy access
3- Size could be wrong
4- Some people may not know how to use the app
5- Email spams
6- Set up of app pages may be different compared to websites which can make it difficult to find the product you're looking for

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1. chance of ordering wrong item is high e.g. size
2. misleading products
3. spending more than you anticipated
4. an app might require a subscription
5. it is harder to refund money
6. time consumin, waiting for the product to arrive

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1).Purchasing an item on an app doesn't give you the same perspective as purchasing an item in real life.

2). There is more room for error when purchasing an item online compared to instore purchasing. E.g. wrong sizes.

3). You have to deal with the hassle of returning a certain product back if it doesn't work or doesn't fit unlike if you are at a store where you can simply put it back and find another item.

4). There is a potential for more misleading products that look good but are quite different when they arrive. This would be negated if you went physically shopping as you could see the products/items in person.

5). Environmental impact - when you purchase online the item purchased has to be delivered by vehicles which could be by plane or by van or both. As a result, that has a negative effect on the environment as it requires fuel to travel long distance. Plus it has to deliver other peoples parcels as well.

6). The particular app in question may not work or work properly making it harder to purchase products via app and may resort to people using the website and not the app and if you use the website there is the potential for the website to crash.

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Ambreen
1. Need internet to access mobile apps most times
2. Don’t always get what you see on apps or online
3. Over spending on items online compared to in store
4. Some apps can be complicated to understand and use
5. Purchasing online and on apps costs extra due to delivery fees
6. Apps can sometimes crash

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1) accidently purchase things youre not supposed to
2) phone could get lost and someone else could use ur details.
3) Overspend
4) update and maintenance is required a lot
5) Email spam
6) not enough memory on your phone to download apps

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1. may overspend without realising
2. some people don't like how they get spammed with emails.
3. some find it harder to refund things.
4. slower than the website
5. storage problems on phones.

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1. Negative environmental impact 2. Shipping problems and delays 3. Risk of fraudulent behaviour 4. Returns are complicated 5. No sales assistance. 6. Less contact with community

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1. Security and saving bank details
2.Internet connection to using the app
3. Fraud risk
4. Have to pay for delivery when ordering online instead of buying it in store
5. Overspending
6. Email spams