# data[].attributes.body
What i know :
Three female African-American mathematicians play a pivotal role in astronaut John Glenn's launch into orbit. Meanwhile, they also have to deal with racial and gender discrimination at work.

what i want to know :
i want to the concept of the title of hidden figures and how they survived to deal with racial and gender discrimination at work.

what i learned:
i learned about the concept of diversity. Diversity means all ways we are different, different race and culture .

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Nur Athirah

What I know is about inclusion such as sense of belonging in workplace such as have common sense about other people sensitivity.

What I want to know is about the orher culture around the world.

What I learned are about respect each other no matter how they are and how the workplace environment and also don’t judge people from the cover but you should know them first.

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- what i know about concept of inclusion is provide equal service in one organization.

- what i want to know is how to handle problem and how to handle a decision in a matter.

- what i learned is respect people regardless of name of rank.

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What i learn in this movie is black skin people are always oppressed and looked down upon by white skin, men who despise and look down on women because they are considered different. Not given the right to give an opinion because it is considered unimportant, and cannot be cooperated by those around.

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what i know about concept of inclusion is provide equal treatment within an organization despite differences in background

what i want to know more about this concept of inclusion is we need to practice respect and give equal treatment despite different backgrounds

what I learned today is we need to give equal treatment and always respect each other despite different races

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what I know about this topic is that it encompasses the efforts and practices of organizations where culturally and socially different groups or individuals are accepted and welcomed, and treated equally.  what I want to know, this film not only discusses the question of race, but also discusses feminism.  Feminism is a women’s transformation movement, in which this movement grows to change existing structures as it is perceived to result in injustice against women.  The lesson I learned from this film was about the problems that three women at NASA can do and not just for men.  It can be said that the audience felt that the issues raised were more serious with women trying to change the existing social structure.

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Izzati yaacob

I know is about Inclusion from the concept of diversity Was related inclusion an organizational effort and practice in which different groups or individual having Different backgrounds.For example is movie hidden figure was related about inclusion from the concept of diversity.

What i want to know is about inclusion make people feel respected and value. Then,people Feel a level of supportive energy and commitment from other at best at work.

What i learned from this topic is how to teamwork with other people and give commitment the best at work.Next, should give a respect to each other and equally treated.

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Syifa Syahirah

What I know about this topics today is about the organization that have different background and equally treated like respect and we're all the same.

What I want to know is about diversity between inclusion. Organization need both diversity and inclusion to be successful.

What I learned today is we must have respect each other even different background.

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Fina
1.what I know
-In the film tells the story of three negroes who are good at mathematics, machines and geometry.They are looked down upon by employees at Nasa.
2.what I want to know
-I want to know how to respect the other workers
_how to solve the problem
_how to understand the rules
3.what I learned
-They have no respect for new employees.

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What i know
- respect each other no matter white or black
What i want to know
-how they solve avoid being racist between different races
What i learn
-respect
-equal
- we're all the same

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WHAT I KNOW
In working life must cooperate with each other and must accept the opinions of others to further develop knowledge.  further race and skin color are not barriers to being employed as an employee somewhere and must be treated equally.

WHAT I WANT TO KNOW
different ways of life and to get equal treatment in one  organization. Customs in work and opinions in teamwork .

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what i know?
what i want to know?
what i learned?

i know for this topic is about concept of inclusion from the concept of diversity. inclusion is an organizational effort and practices which is different groups and individuals having different backgrounds. for example , in the film hidden figure have 3 women from afrika-american is a different backgrounds.

i want to know about how to handle the problem at work and how to  respected and valued for who they are as an individual or group.

i learned for this topic about inclusion is the people feel a level of supportive energy and commitment from others so that they can do their best at work.

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Wan Nur Asyiqin

What i know
- A different group or individual having a different culture and backgroud

What i want to know
- how to make dicision making about work
- how to handle problem

What i learned
- i learn about create culture change that spreads to communities improved understanding with the partner

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what I learned, in the workplace there must be a team spirit and maintain manners towards other races and improve understanding of their personal matters2.  as staff need to focus on work and be responsible to the end.  we also need to keep the conversation about each other's religions.  besides that we also need to respect the older person even if he is inexperienced.  a good environment can have a harmonious effect on all.  what i got from the hidden figure story was the problem of racism i.e. white people and dark people.  white people are very sensitive to skin color and they are so looked down upon, they isolate every particular area for their own race.  one example is toilets for white people and dark people.  the conversation was also very rude and disrespectful to each other.

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N A Z R I
what I do know
- we do not have to judge someone by rank, so that there is no oppression in employment

what you want to know
- the benefits of building a diversified and inclusive workforce

what I learned
- Respect
- We're all the same
- equal

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What i know diversity make  that person become creative and innovative at the workplace. Diversity and inclusion are important to prevent employees from quitting many times.

What I want to know is how can management make workplace more inclusive.

What I learned are fair equal in organization at workplace

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what i know
-sometimes also referred to as social inclusion,means that all people should feel valued,have their differencess respected and have their basic needs met.

What i want to know
- i want to know what kind of appreciation is given to successful people.

What i learned
- everyone deserves to be appreciated and treated equally,respected and always given the oppertunity to stand out.

# data[].attributes.body
WHAT I KNOW?
I know a workplace diversity like the dimensions of diversity. For example age,race, gender, ethnic heritage, religion and others.

WHAT I WANT TO KNOW?
I want to know about the concept of inclusion like a sense of belonging. And other that, i want to know about the diversity and inclusion in the workplace, benefit to building a diverse and inclusive workplace and the last is why diversity and inclusion is very important in workplace

WHAT I LEARNED?
I learned about the concept of diversity. Diversity means all the ways we differ. Same of these differences we are bom with and cannot change. Anything that makes us unique is part of this definition of diversity. And i learned more about culture diversity in workplace.

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What I know : I know about dimensions of diversity consider gender, income, race, language, location. Then have internal, external and organisational dimensions.

What I want to know : I want to know about concepts of inclusion a sense of belonging, respect, visible effect

What I learned : I learned in the story is that there are 3 black women in the nasa angkasawa group As

# data[].attributes.body
What I know?
I know about dimension of diversity . They have internal,external and organizational dimensions.diversity means all the ways we are different .some of these difference we are born with and cannot change.
What I want to know?
I want to know about concept inclusion diversity and more about hidden figure .
What I learned ?
I learned about this movie is 3 women of genius who are black and known as computer humans also  related to diversity such as race,education and so on.

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What i know ?
Based on the topic, a diverse workplace based on their colour and between black people and white people are.
What i want to know ?
Understanding more culture.
Want i learn ?
Learn about the cultural background, lives and interest of employee outside of the workplace.

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AMIRUL SYAZWAN
1. I know about how the story of the movie is about and the culture that is shown, a story that teaches a lot not only to a country but in the eyes of the world

. 2. I want to know more about the story and the different types of cultures each culture is different and has different customs.

3. I learned different types of bullying and different types of different ways of communication that more accurately oppress other races and insult.

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Situations that can be applied to many cultures where minority populations work with majority groups, and during culturally complex moments in time as well, under the flag of unfair and unequal institutional or government policies. Most importantly, it raises questions around Diversity and Inclusion in the workplace that find similarities with today's professional environments and are still relevant. But can use the history of strong performance to demand inclusion sometimes, like Henson does in the movie when pointing out her work in comparison to her colleagues behaviour.

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1) What i know:
Based on the movies i have seen, white people don’t like black people, when at work they segregate toilets, places to work and even places to drink water because they are very racist and don’t want to work with them.
2) What i want to know:
About the knowledge of black woman. Eventually with these women’s skills they were very surprised and finally they were able to accept black people.
3) What i have learn:
We don’t have to be racist because we are all equal and have our respective advantages and we should respect each other. :)

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- A different group or individual having a different background and culture.

2.WHat i want to know
-so what i want to know is how to handle a problem.
-how to make a dicision making about work or place that you working.

3.What i learned
-i learn about create culture change that spreads to communities, improved understanding with the patner and inclusive workforce helps businesses avoid employee.

Shafikah

# data[].attributes.body
what i know
- to make people respect us, we need to prove our self -worth that we have acquired.
what i want to know
- why some people have to look down on someone based on externalities.
what i learned
- have to be brave to achieve success.
- it is not easy to give up in the pursuit of dreams.
-With knowledge people will respect us.
- dare to give an opinion.

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Mohamad Naufal Qushairie Bin Johari

What I can tell in this story is that one of them is culture.  the racial problems in this story are found to be very severe because they differentiate between skins despite being a team.  What I want to know is, the curiosity of knowing various other cultures in life.  Finally, what I learned in this story is the importance of teamwork in one job, the culture of comparison between men and women and also the comparison between skin color. We as individuals need to have respect for each other no matter at work or anywhere only.

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TINI
What i know about this movie is about African-American women.

What i want to know American aeronautics and the advancement of black women in the workplace.

What i learn in this movie and topic is about Nasa and the African-American women.

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1. What I know different racist make something respect.
2. What I want to know is how to be good work in workplace .
3What I learned if have good teamwork can be work more successful

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What i know about this topic is related to communication challenges, discrimination issues and training challenges.

What i want to know is they can manage about supportive energy, commitment, mind set, and culture. It related the concept of  inclusion

What i learn in this topic and movie is that man and women are equal related to sex, race and education about work.

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HIDDEN FIGURE
(NUR AQILAH MAYAMIN BT NOR AZMAN)

What i know

The lesson from this movie most speaks to me, first thing from my personal life is rasicm and sexism and the drive to achieve something. The book chronicles the lives of black women working at NASA as "human computers" who do difficult math by hand and in their heads. It takes place in the 1950s and 1960s. Racism is a major theme in the movie. Hence, we need to treat the people with fairness, respect and equality despite of their races of religions.

What i want to know

Why they have to be biased and racist towards the leads of the main character just because the color of their skin when they can be fair to each other.

What I learned

The director points out that people of color or different religious faiths found it almost impossible to work in jobs in the scientific community. One of the lowest represented people were black women. When the women the director follows went to work at NASA, they were treated badly mainly from the white people at their workplace. The same thing happened here in Malaysia of Malay, Chinese and Indian that are different in race and religion and being racist to one another. All in all, I learned that human rights, respect, equality and equality  are part of the organisation’s goals and vision.

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the opinion about McDonald’s is that working there can provide a lot of experience and guidance from zero to hero.  Next, the employees there are too concerned about each other.

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AFIFAH SAAD
In my opinion McDonald gives more opportunities and experience to employees to improve skills

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Izzati Yaacob
McDonald’s is making it easier for workers to access education benefits and they are making those benefits more generous.Next,the commitment to Mc Donald to education reinforces our ongoing support of the people who play a crucial role in our journey to build a better McDonald’s.Then,The unique work environment where they can become familiar with new technologies and new currents of thought emerged.

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Islah

Works in McDonalds get training and development programs, opportunities for advancement in the corporate structure. No discriminatory practices that shown when work in McDonalds. Although in SPM level they can develop a career become somebody in McDonalds.

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SYIFA
In my opinion, the McDonald's is accelerating equity and providing opportunity. Guided by its values, McDonald's is committed to being better allies, better sponsors and better leaders, helping to create a future where equality, fairness and opportunity are not just goals but the lived experience of everyone. Globally, the company is committed to representing the diverse communities in which it operates, accelerating cultures of inclusion and belonging, and dismantling barriers to economic opportunity.

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McDonald’s and our Franchisees are committed to creating and fostering environments where everyone is equally supported and empowered to realize their full potential. Upholding human rights and cultivating respectful workplaces builds trust, protects the integrity of our brand and fuels our success. This is the right way to do business.

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zue
McDonald’s is committed to leveraging scale to provide training and education programs to build a path forward for people who support their goals, wherever they are in their lives.  From internship opportunities, to language and technical skills training, to support for further education, McDonald’s is committed to helping people continue on their path forward.

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The give more experience for the employee to improve the skill from zero to hero. After that, they also give more knowledge to learn about leadership, innovative and creative.

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Nur Athirah Binti Abdul Rahman
(18DHF18F2036)

My opinion about Mcdonald’s are they have their responsibility in workplace to improve people’s lives and the environment. They use their strategy to achieve their objective and they will keep raising the bar on what it means to be a responsible company committed to people and the planet. They build teamwork in their workplace. Mcdonald’s also make a intra-generational mobility such as sent their worker to continued study for change their life. They also have their value such as live like a family. They polish the best for their abilities.

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FATINI
To set these goals we leveraged data to understand where we are currently, and where we want to be in the future.These insights made it clear we need to strengthen our representation to better reflect the communities and customers we serve.

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Opinion about McDonalds

Based on the video, they are  have a good teamwork. McDonalds have a good program for employee to up their skill and knowledge.. Learn about the cultural background , lives and interest of employee outside of the workplace. Represent the diverse communities in which we operate by increasing the diversity of our leadership.

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Workplace diversity refers to the variety of differences between people in an organisation. That sounds simple but diversity encompasses race gender, ethnic group, age, personality, cognitive style, tenure, organisational function, education, background and more. It is also provide multicultural organisation and embracing the diversity and inclusion if employees, franchises, customers and suppliers. Futhermore, it emphasis shifts to supporting minorities and women. Hence, it will create an atmosphere of inclusion in a team at McDonald’s

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What I understand about McDonald opportunity is they give their a chance to to something new about they life. For an example What is needed in this group work is cooperation, understanding of each other's situation and also tolerance. It gives a positive vibe. Also they learned about skills, environment and lifestyle

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Sufina
-opinion about mcdonalds
McDonald's is serving up bright futures, by providing opportunity for education and skills in the communities it serves and through accelerating equity and inclusion across its business.

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Our global aspiration is that no matter where you are in the world, when you interact with McDonald’s throug the app, in a restaurant, by watching a commercial, working in an office setting or as a crew member inclusion and equity are as evident and familiar as the Arches themselves.

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opinion in mcdonalds

ALIA NURSYAFIQAH BT MOHMAD LATIFF
Creating a safe and respectful working environment
-McDonald's also creates a safe work environment that fosters respect, fairness and dignity and is free of harassment, McDonald's assesses and advances particular policies and practices to make sure they are meeting the current needs of its employees.

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Opinion of McDonald's
Base on video McDonald’s commitment to environmental sustainability should be applauded. While this is a global initiative,  McDonald’ has taken a proactive stance by investing in green technology solutions and embracing innovative ideas that not only helps minimise the restaurant’s carbon footprint in the country but also contribute towards a more efficiently operated business that others should emulate

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Learn about the cultural background, lives and interest of employee outside of the workplace.

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DHF5A (FARAH IZZATI BT ZAINAL ABIDIN)

Our global aspiration is that no matter where you are in the world, when you interact with McDonald’s—through the app, in a restaurant, by watching a commercial, working in an office setting or as a crew member—inclusion and equity are as evident and familiar as the Arches themselves.

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McD should give one the opportunity to develop a career for someone to growing up and learn the knowledge, experience as well as a fun work environment to inspire employees to keep coming to work.  it can also benefit the company.

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McD should give one the opportunity to develop a career for someone to growing up and learn the knowledge, experience as well as a fun work environment to inspire employees to keep coming to work.  it can also benefit the company.

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(Nurul Naziihah bt Yahaya) The full expression of diversity is the representation and inclusion of different genders, races, cultures, identities, sexual orientations, ages, religions, abilities, languages, experiences and expressions. We aim to identify and eliminate barriers to fair treatment for underrepresented groups.

When we talk about equity in the workplace, we mean fair treatment in access, opportunity and advancement for all.

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Committed to giving them a fair chance for all.  This means the expression of full diversity the representation and participation of different genders, races, cultures, identities, sexual orientations, ages, religions, abilities, languages, experiences and expressions.  They aim to identify and remove barriers to fair treatment for underrepresented groups. When Mcdonalds talk about justice in the workplace, we mean fair treatment in access, opportunity and progress for all.

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Mcdonald build a teamwork through their employee and treat their employee like a family mcdonald also teaches how to start a business and also mcdonald helps his employees to further expand their knowledge of mcdonald.

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Based on the video, they have a good team work. They work like a big family. Then, they have a good program for employee to up their skill and knowledge. In addition, they can get a different skills and experiences. Work from zero and become a big hero💪🏻.

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What the McDonald's commitment to diversity and inclusion at workplace 

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What the McDonald's commitment to diversity and inclusion at workplace 

# data[].attributes.body
McDonald's gives a new experience to each of their employees such as being a leader in helping to increase the self -confidence of each of their staff. And provide a place of learning that can increase knowledge to each of their employees

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Opinions about
What a  the commitent McDonald's, to diversity and inclusion at work place? McDonald's is  commitent we take great care to ensure that what we serve every day is safe, great quality and produced in a responsible way

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giving employees the opportunity to move forward such as promotion.

# data[].attributes.body
What are the McDonald's commitment to diversity and inclusion at workplace?

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Nurul Jannah Bt Ruzaimi ( 18DHF17F2018 )
Ainur Najiha Bt Hasbullah ( 18DHF17F2014 )
Muhammad Noor Izad B Zailani ( 18DHF17F2030 )
Muhammad Imran B Mohamad Rozi ( 18DHF17F2036 )

Based on the movies ( Management strategies )
It relates to diversity within a workplace  encompasses :

-   A diverse workplace based on their colour and between black people and white people are . These work challange are no longer just about someone skin and religious beliefs in the workplace .

-  We should understanding of our own of others worldview

- being willing to talk , listen and learn

- learn about the cultural background , lives and interest of employee outside of the workplace

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Based on the movie. They have no friendly nature in their workplace by separating workers of different skin color in terms of toilets and beverages.Other than that, their not accepted opinion from the black people.Lastly,they are also different,discrimination in society, need not be rude and arrogant and in a talent need to use the power to succeed in a project.

Group name
1) Nur Syafiqah Binti Omar (18dhf17f2070)
2) Nur Waheeda Amalin BintiHaneef (18dhf17f2076)
3) NurMaisarah Binti Osman (18dhf17f2068)
4)Nur Filza Hamimie Binti Hasan (18dhf17f2074)

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FARIZA BINTI FAUZI
NORAFIQAH NABIHAH BINTI MOHD RIZAL
NUR SYAHIRAH BINTI ISMAIL
NUR ALYA NATASYA BINTI MOHD NADZRI

1) Corporate culture
is a system ritual behaviour pattern norms, and value share by a majority of employee in company. This culture influence the type of management and communication with employee. For example, Katherine is a mathematicians that  worked at NASA  who worked on Project Mercury. The company have a discrimination between white and black people as they separate everything like building, toilet and also coffee.

2) Why workplace diversity is Importance
We can see it when Katherine expree her problem that she must take 40 minutes just for toilet because there's no toilet for her at the building of her office where she worked. So when her boss hear that, he decided to throw the sign 'coloured toilet' and he said there's no difference among the workers in NASA all people are same. This can improve productivity and performance in the workplace between workers.

3) Don't judge people by first impression

Katherine's teammates have seen her as no skills on solve the problem of the calculation because they judge her by  appearance and background. But then after they saw her can solve the calculation, their change the impression towards her also its change corporate culture at NASA and do not have discrimination towards black people. In this story also, Mary had achive her ambition by get justice and take opportunity to continue studies in engineering and graduate.

We can said that diversity in workplace is relate with working environment itself because it will make workplace environment more better also workers will be more productivity

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DHF5A

1.Lydia Izzelyn Binti Mohd Azmi (18DHF17F2008)
2.Nur Izzah Binti Arliyah Makeh (18DHF17F2012)
3.Siti Rokiah Binti Mohd Ibrahim (18DHF17F2024)
4.Nur'Atiqah Binti Azizan (18DHF17F2026)
5.Muhammad Idham Bin Shamsul (18DHF17F2040)

1.Leadership Lessons
-Remove obstacles for your workers.
-Dare to be 'first' to break new ground.
-When we messup , it's important to apologize.
-when we focus on performance , diversity emerges naturally.

3 workplace lessons
-Strive for inclusion
-Challenge 'groupthink'
-Grow your career by growing others

Based on the movie aired there are a few things that we can see is the attitude of the people who make a difference in the skin color of a society. athey also look down on them and put low standards on the black community.For example they separate the toilets by skin color,for continue study their also separate according to skin colour.

With this movie we know what
•DIVERSITY AND INCLUSION IN WORKPLACE.
•we should avoid discrimination and disrespectful behavior im workplace
•when working we should accept what people opnion with openminded
•accept workers' opinions with an open heart.

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Nurul Jannah Bt Ruzaimi ( 18DHF17F2018 )
Ainur Najiha Bt Hasbullah ( 18DHF17F2014 )
Muhammad Noor Izad B Zailani ( 18DHF17F2030 )
Muhammad Imran B Mohamad Rozi ( 18DHF17F2036 )

Based on the movies ( Management strategies )
It relates to diversity within a workplace  encompasses :

-   A diverse workplace based on their colour and between black people and white people . These work challange are no longer just about someone skin and religious beliefs in the workplace .

-  We should understanding of our own of others worldview

- being willing to talk , listen and learn

- learn about the cultural background , lives and interest of employee outside of the workplace

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Group member :
Muhammad saiful nizam bin abdul rahim
Siti solehah binti abdul karim
Nur sahira liyana binti abd karim
Nurul fatihah binti che omar
Nurul ezzatul aida binti noor angsiki

- What i see in this movie, this movie show different people from Black and White people there are also separated school,toilet,library,working place,pantry and cafe.
-There also choose person of the highest position and low position.
-There also look down on them even if they are capable.

-In my opinion obtacles of you worker
-Brave to be the first one
-Supporting each other
-If make mistake we must apologize
-Be sure of your self

# data[].attributes.body
Management strategies
(Based on Movie)

Name:
NURUL KHAIRUNNISA BINTI KALIM
18DHF17F2054
AMIRATUL IZZATI BINTI HABIB
18DHF17F2041
IDZNI ZAFIRAH BINTI IBRAHIM
18DHF17F2043

1. Remove obstacles for your workers.

After realizing that Katherine Goble (played by Taraji P. Henson) had to spend half an hour walking across Langley each time she needed to use the bathroom, Al Harrison (played by Kevin Costner) uses a crowbar to smash down the sign that identifies the only bathroom at Langley reserved for women of color, and then quips “here at NASA we all pee the same color!”

2. Obtain a workplace census to gain perspective in the cultural representations in your workplace.

Katherine is confronted with the concrete obstacles of institutionalized racism: separate drinking fountains and toilets, even a separate coffee pot. When she enters her new office for the first time, a white engineer hands her a trash basket on the assumption that any black woman on the premises must be a custodian.

3. Communicate  and understand different idea.

Al Harrison hands his suddenly indispensable colleague another piece of chalk at a Pentagon briefing so she can calculate—on the fly, without benefit of notes or calculators—the parameters of the splashdown zone for John Glenn’s impending mission. Later still, when computers are available to calculate flight paths, Glenn insists that Katherine recheck their calculations before his rocket blasts off.

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1. Nur Alia Afrina Binti Noor Osmera
2. Nur adila Binti Azmi
3. Fatin Afifa Binti Mat Fazil
4. Abdul Azim Bin Abdullah

Comment based on movie
Management strategies to ensure compliance in the multicultural workplace

Based on the movie, we must not judge other people based on their colour, race and religion
We must learn to accept other people as they are

1. Recognize & welcome cultural difference
- be open minded enough to hear alternative view

2. Adapt to new hires instead of enforcing the traditional corporate culture on them
- be flexible and able to adapt new circumstances

3. Communicate and understand differences
- as a leader, you must encourage people to voice their opinion and be themselves

# data[].attributes.body
Group name
1.Nik Muhammad Fatullah
2.Nur Syafiqah Aqilah
3.Nor Najihah
4.Siti Aqilah

COMMENT BASED ON MOVIE (MANAGEMENT STRATEGIES)
1.Comunicate and understand differences
2.Recognize & welcome cultural differences
3.Evaluate how diversifying affected the company performances in sale, efficient and customer gained or lost.
4.Adopt to hires instated or forcing the tradisional cooperate culture or them.
5.inclusive strategies are fully supported and promoted by senior staff.

# data[].attributes.body
Group :
Siti rohaidah binti jasmi
Nur fatin nasuha binti mohd arizan
Nur syazana binti mohd rosdi
Amirul faizd bin mohd shamsudin

Management strategies to ensure compliance in multicultural workplace. (Based on movie)

i) Recognize and welcome cultural difference.
One step in the right direction to creating an enviroment of tolerance and understanding.Being a manager, encourage your employee to adapt this mindset to challenge their belief  system and to be open minded.
Feedback from movie :
Katherine Goble has to spend 40minutes for going to toilet at thimbuki because at workplace, there is no toilet for dark skinned people.

ii) Communicative and understand differences
As a leader, you should encourage people to voice their opinion and more important be themselve.If employee feel like they can open up and be their themselve.Manager need to accept that they can't make everyone think and act like they do.
Feedback from movie :
Al Harrison hands his suddenly indispensable colleague another a piece of chalk at a pentagon briefing , she can calculate without notes and calculator.

# data[].attributes.headline
group : nurul fathihah bt arif akbar, nor anis athirah bt mohd radzi , nurul hasyimah bt zainal abidin ,asyfie bin harun,  DHF 5C. 

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group : nurul fathihah bt arif akbar, nor anis athirah bt mohd radzi , nurul hasyimah bt zainal abidin ,asyfie bin harun,  DHF 5C. 

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management strategies to ensure compliance in the multicultural workplace. ( based on movie )
- communicate and understandand differences.
as a leader, should encourage people to voice their opinions and more important be themselve. if employees feel like they can will feel happier, as nobody like pretending to be something they're not.managers need to accept that they can't make everyone think and act like they do.
- recognize & welcome cultural difference
that one step in the right direction to creating an environment of tolerance and understanding., being a manager, encourage your employee to adopt this mindset to challenge their belief system and to be open-minded. it will open up horizons and make people realise that there isn't one road to success or an ultimate truth or way of doing things

- research the companies multicultural programs

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Assalamualaikum and good morning. Please give your comment and analysis on management strategies which can be applied to ensure compliance in the multicultural workplace from this movie. Please insert picture of your group photo and state each name. 

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Assalamualaikum and good morning. Please give your comment and analysis on management strategies which can be applied to ensure compliance in the multicultural workplace from this movie. Please insert picture of your group photo and state each name. 

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From this topic,  we  got to know more details about the scope of culture diversity.Culture is about a group of people share common experiences with others to shape the generation to generation. Diversity means respect the others background, religion, and ethnics. Culture diversity refers variety and different culture the exist in the world society or an institution.

Cultural diversity is important to build  friendly workers environment.It can be seen in Hospitality industry have been spread widely with the workers that very friendly with the guest regardless of age, religion and background of that person. And also different cultures allows individuals to become comfortable with cultural difference across social groups and comfortable with themselves; leading to a deeper self-confidence and can work together with different ages.

From our presentation, we learn about cultures of various group age such as traditionalist, baby boomer, gen x,y and z. Each generations have it's unique characteristic. This can improve productivity and profitability of the employees at the workplace.

As the conclusion,  we know culture diversity is important when we start the carrier because various age group culture should eliminate discrimination to improve image of business.

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1.MUHAMMAD NOOR IZAD BIN ZAILANI 😎
2.MUHAMMAD IMRAN BIN MOHD ROZI😁
3.NURUL JANNAH BIN RUZAIMI🧕🏻
4.AINUR NAJIHA BINTI HASBULLAH👩🏻‍🎓

ASSALAMUALAIKUM, 👋

WHAT WE HAVE LEARN ABOUT TOPIC 1 ? 😉

- we have learn that have three type of definition. 💪
Firstly is culture was defined the set of common beliefs and practices that a person shares with a group. Secondly is diversity that was refer to differences among people in term of dimensions age, ethnicity, gender, race or physical ability. Lastly, culture diversity was defined the culture variety and cultural differences that exist in the world, a society or an institution.

We also learn about the generation in culture diversity 🤔
- Traditionalists - over 70  ( 1922 - 1943)
- baby boomers - 51 to 70 ( 1944 - 1964)
- Generations X -  35 to 50 (1965  1980)
-Generations Y - 21 to 34 (1981- 1994)

- we also learn about type of culture. 😁
1) CORPORATE CULTURE refers to the beliefs and behaviors that determine how a company employees and management interact and handle outside business transactions.
2) REGIONAL CULTURE refers to a common practise, beliefs and experiences that shape the way the community members in a certain region understand the world.
3) CULTURE OF VARIOUS SOCIO-ECONOMIC GROUPS refers to the common practise and behaviours by Individual and group of people belongs to a certain social economic status.
4) CULTURE OF VARIOUS AGE- GROUP refers to the common practise, beliefs and behaviour  by individuals and group of people at a certain age.

- we have learn about benefit Cultural Diversity.
BENEFIT😊
diverse cultural perspectives can be inspire creativity and drive innovation. Local market knowledge and might makes a business more competitive and profitable. Cultural sensitivity, insight and local knowledge means higher quality, targeted marketing.

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Lydia izzelyn bt mohd azmi
Nur izzah bt arliya makeh
Siti rokiah bt mohd ibrahim
Nur 'atiqah bt azizan
Muhammad idham bin shamsul

We've more specific about culture diversity.
1. We know more about different generation in workplace.
2. We know different types of culture that can influence the environment of workplace.
3. We also know the different sosio culture diversity also influence our environment.
4. Then,we know and can give example or what is coporate culture , regional culture , culture of various socio-economic group and culture of various age-group.
5. We also know how organizations can get benefit by team that  have age differences in workplace and also we learned the benefit of cultural diversity.
6. We also know that, in workplace area when we in various age group we also can learn something new about generation characteristics . Different generation, different character.
7. In conclusion, from this chapter we learn about many new thing that we not know before this. For example about what generation we have  and what type of culture diversity we have.

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Group baby boomers 4. Alya, Syai, Nabihah, Fariza. 

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Group baby boomers 4. Alya, Syai, Nabihah, Fariza. 

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-We've get more details about the scope of culture, diversity and culture diversity.
- We know how important culture diversity at the certain work place.
-from our presentation, we learn about cultures of various group age such as traditionalist, baby boomer, gen x,y and z.
-in various age group culture, we should eliminate discrimination to improve image of business.

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Name group ::

1. MUHAMMAD SAIFUL NIZAM BIN ABDUL RAHIM

2. SITI  SOLEHAH BINTI ABDUL KARIM

3. NURUL FATIHAH BINTI CHE OMAR

4. NURUL EZZATUL AIDA BINTI MOHD NOOR ANGSIKI

5. NUR SAHIRA LIYANA BINTI ABD KARIM

- We have learn about what is culture and diversity that means culture is the value, belief, attitude, language, symbol, ritual, behaviour, and custom. For diversity we learn about different of social economic background and physical capability who engage in variety of language. We also learned about of culture diversity which is culture diversity refer to references amount people because of their racial, or ethnic background, language, dress, and tradition.

- we also know about the importance of cultural diversity for workplace area in job promotion and also increase exposure and knowledge.

- we also know about type of culture have 4 such as corporate culture, regional culture, culture of various social economic group and culture of various age group.

- we also know the generation from to traditionalists to generation z .

- Lastly we learn about benefit of culture diversity that can be used in workplace area for example increase adaptability and more effective execution.

- conclusion is culture diversity is important to use especially for worker or people that live in a group with different religion and race ☺️ .

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TEAM MEMBER (DHF5A)
NUR FILZA HAMIMIE BINTI HASAN
NUR SYAFIQAH BINTI OMAR
NURMAISARAH BINTI OSMAN
NUR WAHEEDA BINTI HANEEF

We know the generation from the traditionalists to generation z.

• What we learned cultural diversity
Difference amounts people racial or ethnic background language, dress and traditions.
• What important cultural diversity
Learning about the other cultural and help understand differences perspective within the world in which we live. Cultural diversity help us recognize and respect “was of been” that are not necessarily and our own.
• Type of cultural
A viable culture of an organism that is directly descended from the strain or isolation on which the original description of the organism is based.
• Generation
We can know about different generation such as baby boomers, generation x,y and gen z

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NAME OF GROUP:

1.NIK MUHAMAD FATULLAH
2.NOR NAJIHAH
3.NUR SYAFIQAH AQILAH
4.SITI AQILAH

COMPANY:
QATAR AIRLINES

MOTTO:
GOING PLACE TOGETHER.

VISSION:
EXCELLENT IN EVERYTHING THAT WE DO.

MISSION:
QATAR AIRWAY CARGO WILL BE THE
WORLD NUMBER 1 AIR CARGO PROVIDE IN CUSTOMER PREFERENCE VALUE, REABILITY AND SCALE. WE STRIVE TO BE A VITAL LINK IN THE GLOBAL ECONOMY, DELIVERING TO THE WORLD FOR A BETTER FUTURE.

CHALLENGE THAT MAY HAPPEN WORKING THIS COMPANY IN CULTURE DIVERSITY ?
1.QATAR AIRWAY TOP COMPETITORS INCLUDE DELTA AIRLINES, DESERT JET, AIRHELP AND SPIRIT AIRLINES. QATAR AIRWAYS IS THE NATIONAL AIRLINE OF STATE OF QATAR. DELTA AIRLINES PROVIDES SCHEDULED AIR TRANSPORTATION FOR PASSENGERS AND CARGO IN THE UNITED STATES AND INTERNATIONALLY.
2.Al BAKER DENIED THAT POOR GENDER REPRESENTATION IN THE SECTOR WAS AND ISSUES OF HIS OWN POSITION.
3.QATAR AIRWAYS HAS TODAY REPORTED A NET LOSS FOR THE PAST YEAR OF ABOUT 639 MILLION USD.
4.LOSS TO OF IT MAIN MARKET AND TRANSPORT ROUTES IN SAUDI ARABIA AND UAE.
5.SUSTAINABLE ISSUES FALL INTO CATEGORIES SUCH AS DIRECTION OF BUSINESS AND FINANCIAL STRATEGY, SOCIAL CHANLLENGES, OPERTIONAL ISSUES, ENVIROMENTAL CONCERNS ORMISCELLANEOUS THREAT.

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nurul hasyimah binti zainal abidin
nor anis athirah binti mohd radzi
nurul fathihah binti arif akbar

MALAYSIA AIRLINES
vision
-  malaysia airlines promote is an airlines that is uniquely renowned for its personal touch, warmth and effenciency

mision
- provide air travel and transport services that ranked among the best in term of safety, comfort and punctuality

value

- Malaysia Airlines Berhad serving over 50 destinations worldwide and operating more than 300 flights a day.
- Malaysia Airlines reflects the incredible diversity of Malaysia, showcasing the rich tradition of aviation, culture, cuisine and hospitality.  Malaysia Airlines is a member of Malaysia Airlines (MAG)

The challenging
- terminated employment contract
- the risk for the plane crashing
- the weather doesn't allow

- system down

- customers who don't understand
- uncertain working hours
- sexual harassmenti

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Name of group
A) Nurul Khairunnisa Binti Kalim
B) Amiratul Izzati Binti Habib
C) Idzni Zafirah Binti Ibrahim

1. Name of Company
FARMFRESH
" Served from fresh milk "

2. Vision
To be The Preferred Farm Fresh Goat Dairy Provider to every family in Malaysia.

Mission
Delivering top quality farm fresh goat dairy products and excellent customer service to All Malaysians.

Value
FRESH – Our milk reaches you within 24 hours from the farm.

100% Pure – Our milk is bottled 100% Pure from the source, No Preservatives, No Additives, Ready to Drink!

PASTEURIZED – Our milk is Pasteurized but not Homogenized, giving you natural, safe and fresh goodness.

MADE TO ORDER – Our milk is custom made to your order and  is submitted to the farm directly for bottling on the same day of delivery, so you’ll only get the freshest milk delivered to your doorsteps from the farm within 24 hours.  We do not keep stock!

LESS GOATY SMELL – Our goat’s milk is blended from the milk of 3 imported goats species giving you great tasting farm fresh milk, less the goaty smell.

3. Challenge
- Renew recipe for menu items
- To develop new idea
-  compete oppurtinity workers with the power of technology
- To convince consumers in media social
- Balancing quality and good or product

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- Amirul Faizd , Rohaidah, Syazana, Fatin Nasuha

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- Amirul Faizd , Rohaidah, Syazana, Fatin Nasuha

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1- PIZZA HUT
2- vision : making the company grow by working hard, collaborating between employees.
mission : We take pride in making a perfect pizza and providing courteous and helpful service on time all the time. Every customer says, "I'll be back! We are the employer of choice offering team members opportunities for growth, advancement, and rewarding careers in a fun, safe working environment. We are accountable for profitability in everything we do, providing our shareholders with value growth."
value of company : integrity, excellence, organizational growth & profitability
3- Challenge : lack of skill, need time to improve their skill of work
4.

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Name group : FOURGOGO
Name list group :
1) UMMI AIDA BT AZMAN
2) NURANI AISHAH BT MOHAMAD ZAIN
3) MUHAMMAD SYAMIL B ABD RAHMAN
Company name:
TRIVAGO
"Find your ideal hotels for the best price"
Vission : our enterepreneurial vision, agile structure and self- determined working hours and you re motivated ,productive and happy to come to work each morning.
Mission : To be the traveler's first and independent source of information for finding the ideal hotel at the lowest rate.
Our Core Values
Whether it's an interview with a pontential candidate , a new project we're tackling , regular peer evaluations or a company event ,our values are at the core of everything we do. We broke it down into 6 qualities that we truly live by every single day.
1)
Trust
We want to build an environment in which mutual trust can develop and that allows us to discuss matters openly. It gives us the confidence to positively embrace changes and the courage to take risks. It turns smart individuals into powerful teams.
2) Authenticity
We welcome discussion and controversy as we believe that there is no progress without friction. We create for an environment where our talents feel comfortable being their true selves and where they are empowered to disagree.
3) Entrepreneurial Passion
Our intrinsic motivation and the passion for what we do drive our success. We love to express fresh ideas and we intend to test their potential on a small scale first. We're not afraid of executing crazy initiatives, nor of burying fruitless trials.
4) Power of Proof
We know that proof is always more powerful than assumption alone, and is therefore more important than position or experience. We want to get to the bottom of everything and explore the driving forces behind why things succeed and why they fail.
5)Unwavering Focus
We set our priorities based on the added value for trivago. If we spark impact, we unwaveringly focus our energy on it and try to become a little better every day. We use our focus to dive deep into a topic and it helps us to strive for perfection.
6)Fanatic Learning
We see change as an opportunity to improve. Our dynamic work environment frequently pushes us out of our comfort zone. Our learning mindset ensures we reflect and learn from these experiences to adapt quickly.
Challenge
1. Many complain from customer to face it
2. Workers and owner hotel are not compatible for doing a job
3. Doing double check in hotel who lies about price to customer
4. Think out of box to improve this apss trivago for customer who want use it
5. Make a correct decision to hotel who take part in this apps

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KFC - It's finger lickin good

VISION:

To be the leading integrated food services group in the Asia Pacific region based on consistent quality products and exceptional customer focused service.

MISSION

To maximise profitability, improve shareholder value and deliver sustainable growth year after year.

VALUE

KFC is one of the largest quick service chains in the world. In 2018, the KFC brand was valued at approximately 5.5 billion U.S dollars, up from 5.31 billion U.S dollars the previous year.

WORKING CHALLENGES
1.Language barrier such as foreigner and sign language

2.Always be patient when customer complaining
3.Must know how to handle technology well
4.Must be fast action for customer to get fast order
5.Must follow the all procedure that company provided

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Group 4- amylia, shahirah, azreen ,syafiq
Intercultural competence is a range of cognitive, affective, and behavioural skills that lead to effective and appropriate communication with people of other cultures.

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GROUP 3 (HASLINA DANIA SHARIFAH HANANI) 

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GROUP 3 (HASLINA DANIA SHARIFAH HANANI) 

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Style of communication

Explain style of communication :
There are four basic communication styles: passive, aggressive, passive-aggressive and assertive. It's important to understand each communication style

1. Passive communication
Often act indifferent, yielding  to others. Passive communicators usually fail to express their feeling or needs, allowing others to express themselves.

2. Aggressive communication
The aggressive communication is emphasized by speaking in a loud and demanding voice, maintaining intense, eye contact, controlling others by blaming, intimidating, criticizing, threatening or attacking them among other traits.

3. Passive- Aggressive
Passive-aggressive communications styles users appear passive on the surfaces, but within he or she may feel powerless or stuck, building up a resentment that leads to seething or acting out subtle, indirect or secret  ways.

4. Assertive
Assertive communicators can express their own need, desires, ideas and feelings, while also considering the needs of others.

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Impact of culture diversity
1. Employment of best candidates
2. Positive organization culture
3. Retaining talent
4. Flexible working arrangements
5. Improved customer service
6. Improved team effectiveness
7. Rise people interpersonal skills
8. Increase teamwork
9. Expand innovation and creativity
10. Different attitude and behaviour

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Cultural differences are the various beliefs, behaviours, languages, practices, and expressions considered unique to members of a specific ethnicity, race, or national origins,.

Example : they pertain to the workplace include employees who are younger or older than their co-workers.

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(Group 5) Afika, Haikal, Maisarah, Aleena & Aina 🌺

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(Group 5) Afika, Haikal, Maisarah, Aleena & Aina 🌺

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List of Cultural diversity issues

1- Gender
2- Cultural
3- Religion
4- Age
5- Physical or Mental Disabilities And Limitation

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Group 1

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Group 2

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Amira & Shahirah
The cultural diversity in industry is difference in gender,age,color,ethnicity,religion,education and etc
The personality have 3 catogaries are internal external and organization dimensions

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Amira & Shahirah
Culture is from Latin word which called as cultura which means cultivate. The word refer human activity and symbolic structure design that emphasize the importance and value of the action.
Diversity is about difference among people in term of dimansion such as age, ethnicity, gender, race or physical ability.
Cultural diversity is a group consisting of individuals or collection of individuals with different sets of values, beliefs and behaviors.

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culture diversity in tourism & hospitality industry involved different in ganders age color athnicity sexual orientation religion disability education personality and skills.

understanding diversity in tourism and hospitality industry

1. to understand new culture experience for both employees and the tourists

2. to understand and appreciate different cultures to enhance the nature of their interactions with tourists of different culture, religion and other.

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Culture diversity in tourism and hospitality industry is differences in gender,age,color,ethnicity,sexual orientation,religion,disability,education,personality and skills. The benefits of cultural diversity is broader services,increase adaptability and variety of viewpoint.

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Culture diversity in industry
It have difference in gender, age, ethnicity and others
Diversity have 2 segment which is primary and secondary. Primary is an internal dimension. Example age, gender, race and ethnicity. For secondary is an external 6dimensions. For example, religion, educational background.

We should understand diversity industry to have more experiences so we can appreciate different cultures and more. It is good for the company growth.