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Scannable Document on 16 Sep 2018 at 9-11-05 PM

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Scannable Document 2 on 16 Sep 2018 at 9-08-10 PM

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14 AUGUST 2018

The last day for doing the SIEP. I need to manage the customer that have come to spa while the staff were massage customer in the massage room. My employee was shared experience and she was give me some advice and guideline for me. I had more experience when working in this spa. Mrs. Fazilah took some time for help me to prepare the  report (SIEP3). She was very kind and helpful person. She also gave me a motivation to be more successful person in the business. Thank you.

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13 AUGUST 2018

Today, I was sweeping the floor, clean up the room and managing the customer in the spa. after that, I was asked to help Mrs. Fazilah going to buy the massage oil at Kuala Terengganu's city. After buying the massage oil, Mrs. Fazilah was invited me to have lunch with her.

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12 AUGUST 2018

the second last day doing SIEP, as usual I  was repeat the same routine like before. I was clean the floor and will make sure the room was clean and tidy. I also handle customer who come to the spa.

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11 AUGUST 2018

I was learned on how to deal with customer when customer was making a call to book for the massage service.Mrs Fazilah also made massage service at home when customer was made booking with her.

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9 AUGUST 2018

Mrs. Fazilah teaches and shows some massage techniques for pregnant women and facial skin massage . Usually, pregnant women customers will come three to four times for pre-delivery.

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8 AUGUST 2018

I have learned about various types of massage oils. for example, there are lotion massage for body and leg use, herbal oil for confinement women and so on.

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7 AUGUST 2018

Today, I'm doing my job by replace the veil with the new one in every room that have in the spa.

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6 AUGUST 2018

on the third day, I was told to rearrange the product so it looks good looking and orderly. Among the products I am stacking is body lotion, oil to reduce hair loss,foot massage lotion and others.

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5 AUGUST 2018

Second day, for the routine work in the morning, I was clean the floor and I will make sure the room was clean and tidy. I also was handle customer who come to the spa for doing massage. After the customer was leave, I will clean up the katil and change new kain for the next customers who want to massage.

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4 AUGUST 2018

My first day doing SIEP 3 at Rz Anika Ent. I came to the spa at 10 am and I was introduced to the staff. I meet Mrs. Fazilah Senum which is the owner of the spa . My first day in this spa was not doing too much works . I just asking about my job as a staff in the spa. I also walked around to see the surrounding of the spa. Mrs. Fazilah told the needed I must do as long I worked as workers in the spa such as cleaning the room in the spa, pick up dirty clothes, handle booking customer via calls,  manage customers and others.