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Conservative community that challenges progressive materials

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Conservative community that challenges progressive materials

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Other libraries being opened longer or for more days - patron loss

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Other libraries being opened longer or for more days - patron loss

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lack of enthusiasm from staff

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library systems nearby that have more funding

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library systems nearby that have more funding

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growing county and development in the area

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growing county and development in the area

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Housing development, new people moving in to the community

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Housing development, new people moving in to the community

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Favor of our local papers to print our stuff

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Favor of our local papers to print our stuff

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Good relationships with other community organizations

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Working with other places within our community to shine light on the library.

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Working with other places within our community to shine light on the library.

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Diverse programming

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people not realizing we've opened up again

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people not realizing we've opened up again

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Great customer service

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staff willing to learn and take on new opportunities.

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staff willing to learn and take on new opportunities.

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Centrally located for a walking population
Free services
Diverse clientele and staff

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Outreach and partnerships

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Unclear branding between the system and individual branches

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fear of economic conditions coming- recession talk and inflation now starting to hurt budget 

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fear of economic conditions coming- recession talk and inflation now starting to hurt budget 

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Getting back into the schools and reforming partnerships

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we have 10 locations with only 3 under our direct leadership. Its complicated and hard to get a unifying message out to our region. 

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we have 10 locations with only 3 under our direct leadership. Its complicated and hard to get a unifying message out to our region. 

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Limited funding for more staff hours

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encouraging leadership that wants all staff to thrive

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encouraging leadership that wants all staff to thrive

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excellent staff from top down and down up that are excited and supportive of the library's initiatives

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excellent staff from top down and down up that are excited and supportive of the library's initiatives

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Understaffed. Not having the manpower to properly focus on marketing versus taking care of daily library work.
Overwhelmed. Trying to market today's/this week's activities/services versus major upcoming events.

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Great book displays

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consistent, clear leadership and direction from the top

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consistent, clear leadership and direction from the top

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No strategic plan; lack of focus
Inconsistent promotion of services and activities
Partnerships often feel one-sided
Public perception that we're for "the needy"

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Reaching new patrons

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Fear of having to close again due to pandemic.

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Fear of having to close again due to pandemic.

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Online streaming services and audiobooks from Amazon.

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Online streaming services and audiobooks from Amazon.

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Our staff provides great customer service

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Our staff provides great customer service

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hard to ask for a large marketing budget that is really needed for all the services libraries provide

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hard to ask for a large marketing budget that is really needed for all the services libraries provide

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Many of the video programs get low views because we post so many in a day that we don't give viewers an opportunity to see one before another one is posted

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Minimal training + unrealistic expectations

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Minimal training + unrealistic expectations

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adding positions to be more flexible in outreach and programs in the community

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adding positions to be more flexible in outreach and programs in the community

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In some of our departments, we've got one person doing the job that was previously done by 4+ people. It's impossible to do anything well when nothing can be focused upon.

Edit: Clarity -- we don't have enough people; not too many. Haha

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LOTS of programs for the size of our community, especially for SRP

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LOTS of programs for the size of our community, especially for SRP

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Organizations want to partner with us, even if for misguided reasons :-)
University is a source of volunteer labor
Downtown rejuvenation is bringing attention to our area
Supportive Board, Friends of Library
Funding agency is consistent, no threats of cuts during recent pandemic

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No known strategic plan; not unified systemwide

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Not many know that the library is open. I feel like a lot of the younger generation doesn't even really know about the library at all. Marketing on social media would help reach them.

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Partnering with local businesses

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"We've always done it this way."

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Increase in Funding for Lowest Funded Branch

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Increase in Funding for Lowest Funded Branch

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One of our branches, the lowest funded in the region, and one of the lowest in the state, got an increase in funding thanks to community outrage. It brings that branch up to 75% of the funding needed, from less than 50%

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Staff shortages - current staff members are wearing too many hats

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Staff shortages - current staff members are wearing too many hats

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reaching those now that have been dropping social media over the past two years. 

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reaching those now that have been dropping social media over the past two years. 

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Growing opportunities for Community awareness and partnerships in 4 out of the 5 school districts in our region.  

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Growing opportunities for Community awareness and partnerships in 4 out of the 5 school districts in our region.  

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Renovations have happened or are happening at all locations.

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Friends of the Library group is inactive but will not disband

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Friends of the Library group is inactive but will not disband

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lack of promotion/support from governing agencies

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lack of promotion/support from governing agencies

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New housing in the area over the next two years 

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New housing in the area over the next two years 

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one of our branches is really excited about bringing life to their planters outside (enthusiasm is difficult to come by at that location), and it has already expanded twice now with community groups helping out. marketing it could hopefully get more patrons to that area since it is our least-visited location.