# data[].attributes.headline
When customer is frustrated with the system

# data[].attributes.subject
When customer is frustrated with the system

# data[].attributes.body
Very educated in that particular subject

# data[].attributes.headline
Using government agency for their neighbor disputes

# data[].attributes.subject
Using government agency for their neighbor disputes

# data[].attributes.headline
Pays 10c but ask for million dollar jobs

# data[].attributes.subject
Pays 10c but ask for million dollar jobs

# data[].attributes.body
Selfish, not cooperative, see their needs above others

# data[].attributes.headline
Been given the go around for a long time

# data[].attributes.subject
Been given the go around for a long time

# data[].attributes.body
Very stressed

# data[].attributes.body
Pride

# data[].attributes.body
Not willing to follow instructions

# data[].attributes.headline
Not being able to understand the whole picture

# data[].attributes.subject
Not being able to understand the whole picture

# data[].attributes.headline
they want things their way instead of the general public

# data[].attributes.subject
they want things their way instead of the general public

# data[].attributes.body
their way or the highway

# data[].attributes.body
Have an issue with Agency / Government & takes opportunity to create a case

# data[].attributes.body
Unhappy that their requests cannot be acceded to

Felt that their feedback was not heard nor attended to

# data[].attributes.body
Refusal to accept anything else

# data[].attributes.body
Entitled mindset

# data[].attributes.body
Having to follow processes that don’t make sense

# data[].attributes.headline
Feels we do not understand his situation

# data[].attributes.subject
Feels we do not understand his situation

# data[].attributes.headline
frustrated : been asked to go to multiple officers and having to repeat situation over and over again. 

# data[].attributes.subject
frustrated : been asked to go to multiple officers and having to repeat situation over and over again. 

# data[].attributes.body
Demanding
Impatient
Keep coming back with more questions
Not answering queries but expect answer on short notice
Entitled - pushy bossy
Not understanding

# data[].attributes.body
Opportunist

# data[].attributes.body
Refuse to understand what is communicated

# data[].attributes.body
Self center

# data[].attributes.body
Egoistic

# data[].attributes.headline
They are opportunities,  trying hard to get their things done

# data[].attributes.subject
They are opportunities,  trying hard to get their things done

# data[].attributes.headline
not understanding we are part of the pandemic and wfh rules too

# data[].attributes.subject
not understanding we are part of the pandemic and wfh rules too

# data[].attributes.body
Expectations not aligned on either side

# data[].attributes.body
income status

# data[].attributes.headline
when i have to repeat myself more than 2 times

# data[].attributes.subject
when i have to repeat myself more than 2 times

# data[].attributes.headline
when they feel their needs / wants are not met without good reason

# data[].attributes.subject
when they feel their needs / wants are not met without good reason

# data[].attributes.headline
Adamant about their wrong interpretation

# data[].attributes.subject
Adamant about their wrong interpretation

# data[].attributes.headline
thinking being difficult will get their way

# data[].attributes.subject
thinking being difficult will get their way

# data[].attributes.headline
only willing to listen to what he deem is correct

# data[].attributes.subject
only willing to listen to what he deem is correct

# data[].attributes.body
Had a bad experience

# data[].attributes.body
can't get what he wants

# data[].attributes.body
When they are not able to get the outcome they were expecting

# data[].attributes.body
Complicated cases.

# data[].attributes.body
Difficult season of life

# data[].attributes.body
The way that they are brought up

# data[].attributes.headline
Their expectation that their desired outcome needs to be achieved 

# data[].attributes.subject
Their expectation that their desired outcome needs to be achieved 

# data[].attributes.body
Underlying stressors.

# data[].attributes.headline
He is asking for things which we can't provide

# data[].attributes.subject
He is asking for things which we can't provide

# data[].attributes.headline
Assumptions that we are not willing to help 

# data[].attributes.subject
Assumptions that we are not willing to help 

# data[].attributes.body
Bad history

# data[].attributes.headline
when they refuse to accept our explanations

# data[].attributes.subject
when they refuse to accept our explanations