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Finance: Late liquidation of CONDEP OR & EIR

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Finance: Late liquidation of CONDEP OR & EIR

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Goal: To submit OR/EIR of CONDEP for on-time collection of refund from Shipping Lines

Barrier: Shipping Lines do not issue OR immediately upon payment of Container deposit.
EIR are likewise not claimed from the truckers on time upon release of container

Context: Shipping Lines has different schedules in releasing ORs. EIR are claimed upon return of Container to SL by the truckers

Problem Statement: OR & EIR are not submitted on time due to issues on  the timing of issuance of OR & EIR

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Finance: Late liquidation of cash advances

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Finance: Late liquidation of cash advances

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Goal: OPS to submit liquidation of Cash Advances seven (7) days after release of Cash Advance.

Barrier: Liquidation of cash advances seems the least priority of OPS. Their priority is to deliver the cargo of customers

Context: Late liquidation of Cash Advances

Problem statement: Liquidation of Cash Advances is not submitted within 7 days as per policy because OPS priority is the customer's requirements to deliver the cargo on time.

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Mildred

1.  Shipment on hold with vendors / carriers.
Goal : To pay the carriers / vendors on time to avoid holding of shipments.
Barriers : Insufficient funds. Imbalance AR/AP.
Context : Shipment on hold with vendors / carriers due to missed payments.
Problem Statement : Shipment is on hold due to missed payment to vendors / carriers.

2.  Incomplete shipment details
Goal : To get the complete shipment details to enable to quote accurately and fast.
Barriers : details is not yet available or the client don't want to disclose
Context : Delays on quotation due to incomplete shipment details.
Problem Statement : Procurement team cannot get the rates fast due to incomplete shipments details.

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 Incomplete information provided by Sales during customer on-boarding.

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 Incomplete information provided by Sales during customer on-boarding.

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Goals: To properly handled the shipment of new customer.

Context: lacking information in job description and does not yet applied the Credit Line Application.

Problem Statement:
Operations cannot properly handled the booking of new customer because of lacking / missing information provided in the job instruction and not follow the customer credit line application for customer on-boarding.

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1. Missed/overlooked shipments - project

Goal : To avoid overlooked shipments and attend to all incoming shipments on time.

Barriers : Late pre-alert from the shipper, late/ no pre-alert received from shipping line and work overload that lead to missing/overlooking the shipment.

Context : Overlooked shipments due to late advises and workload.

Problem Statement :  Shipments were missed or overlooked due to late pre-alert from shipper or late to no arrival notice from shipping line. This cause,  on top of the not to mention workload might cause overlooking and missing out the shipments arrival.

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Slow internet connection (Procurement Dept)

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Slow internet connection (Procurement Dept)

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Goal: To achieve fast and consistent internet connection.
Barrier: Current service provider or plan needs to be changed.
Context: Delayed approval on the budget for the proposal on the new service provider /plan
Problem Statement : Poor internet connection due to the slow performance of the current service provider.Budget for the approval of the new  provider is delayed.

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Failure to submit client monitoring report on-time

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Failure to submit client monitoring report on-time

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Goal: Submit monitoring report on time

Barrier: Late or missing from third party provider

Context: Missed out giving an update

PROBLEM STATEMENT: Reports are not being submitted on time because of late submission from third party. They seem to be taking it for granted.

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Goal: to accredit more vendor or supplier
Barrier: Limited Supplier with in the area (muntinlupa)
Some supplier availabe with specilaty by area or location.
Contex: not all supplier available with in the area where the company located. there are some available but high in cost.
Problem statement: Limited vendor accredited due to the following reason. incomplete requirement on the list of requirement of vendor, no vendor available near by the area for a certain product, limited number of vendor by means of construction. some vendor too much costly.

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Goal: to lessen to zero delayed in purchased request.
Barrier: Other work task
Context: missed some PR request
Problem Statement:
due to other task assigned some of the PR (purchased request) process in late or delayed from the time requested.