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This is your opportunity to give your honest opinion of how the refectories, coffee shops and vending machines have been treating you. Please make sure you put which campus you are at.

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Filton: ☕ the coffee is ok but anything other than Americano is expensive 

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Filton: ☕ the coffee is ok but anything other than Americano is expensive 

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Starbucks has unhealthy options and snacks that are expensive and full of sugar. VERY BAD!

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Jut come here for the sweets

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Jemma is amazing - always lovely and chatty. I love seeing her here on Thursdays evenings

I wish they were cheaper food / more options

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Prices are really expensive compared to the quality of the food. Gemma in the cafe makes up for the price though as she is lovely to talk to, I think she works really hard. Some of the other staff don’t seem to know what they are doing

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Filton: the staff in the refectory are totally incompetent! This morning, for example, I went to buy a bottle of water, which costs £0.80  I paid £1 and then the girl at the till just stood there staring at me.  I had to ask for my change, but she closed the till already so she had to ask another staff member to open it with her key.  It took that staff member a while to find the correct key...  Painful!

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Filton: the staff in the refectory are totally incompetent! This morning, for example, I went to buy a bottle of water, which costs £0.80  I paid £1 and then the girl at the till just stood there staring at me.  I had to ask for my change, but she closed the till already so she had to ask another staff member to open it with her key.  It took that staff member a while to find the correct key...  Painful!

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Awful

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The price of the food is too expensive, and when a price is given verbally it's often wrong. Long queues in the refectory as the transaction time takes a long time. Itemised pricing makes hot meals expensive. Last year for example 'chips & chicken nuggets' on a 'Wednesday' had a fixed price. It is also to confusing to understand what drinks and snacks are included in the meal deals, as signage isn't clear.

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Cross contamination- Filton Starbucks and Refectory

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Cross contamination- Filton Starbucks and Refectory

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Same knife is used for meat panini, cheese paninis and jacket potatoes so cross contamination means they’re not vegetarian or vegan and the jacket potatoes are not suitable for coeliacs.

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there NEEDS to be more vegan options. There are 2 vegan sandwiches but at a price of £3.35 each, people who get free meals can't afford them. Some of the crisps are vegan and the free fruit is great, but I would like to see more vegan options.

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The salad bar is lacking in choice. Cirencester college salad bar is so good. Maybe take inspiration!

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MORE CHEAP VEGAN FOOD

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The food is so expensive unhealthy not a lot of options not halal. And the drinks are too expensive I would rather walk to Tesco or a shop than eat here. Some days I can’t afford to eat.

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Why would you only put one staff member on in the coffee shop first thing in the morning?! It's the busiest time of the day! I've just spent over 20 minutes waiting for a coffee, through no fault of the barista. Sort it out, we're busy people!

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This is the Filton site btw

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Staff in Café have been good all year, but have had poor support from their management. Often only one staff member there at peak times. 

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Staff in Café have been good all year, but have had poor support from their management. Often only one staff member there at peak times. 

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The quality and quantity of food provided in the canteen has got worse as the year has gone on.

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The quality and quantity of food provided in the canteen has got worse as the year has gone on.

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fi

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The staff are appalling and talk to staff and students like they’re scum. Very unhelpful and seem content with being rude to as many customers as they can. Can’t comment on the food as I will no longer eat there due to how awful the staff are. Shame the staff in Filton aren’t as helpfull and nice to deal with as they all are at Stroud campus.

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Wow! The staff at Stroud Campus are fantastic. Every day they are as pleasant and helpful as can be. We had a staff Christmas lunch this week and they put on a cracking spread even though they were extremely busy with the normal lunch time rush. It’s a shame that Hannah, Nicky and Rachel aren’t at all the campuses as it would make my visits to Filton canteen better than the horrendous service currently on offer.

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Gemma just ignores you like your a ghost when she is in her own world. Nothing is ever set out in time when the shop should open so you’re stood waiting for ages not even being acknowledged. The prices are over  priced, it’s actually cheaper to go to the official Starbucks at the village hotel

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Stroud

The cafeteria at Stroud Campus is absolutely appalling; the real low point is the shop “Starbucks” (a horrible American brand that has somehow wormed its way into Britain). This so called shop seemed to be determined to give young people diabetes because all they sell are heart attack inducing snacks. The shelves are packed high with chocolate bars and crisps. I might also add that there are NO other options; if you don’t want to kill yourself with sugar then the college is prepared to let you starve. The shop is almost completely devoid of gluten free, dairy free and vegan foods which I think is disgusting. The welfare of vulnerable young people are in the college’s hands but they still don’t care.

The college hot food is equally as vomit inducing; all they serve is curry and chips. Again there is nothing available for people with intolerances and allergies which seems to be continuing the college’s ongoing quest to neglect students needs. At Easter last year, the college replaced their free fruit with Cadburys Creme Eggs which was a really low blow; this act completely undermined the college’s claims that they care about students health.

I thoroughly recommend that Stroud College should start providing meals that are heathly and can be eaten by everyone. All chocolate bars and other sugar filled snacks should be abolished and replaced by fruit and nutritious foods. I think these changes would vastly change students generally negetive outlook on the college food.

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Packaging - Filton
The refectory uses far too much plastic. Polystyrene trays which can’t be recycled and other single use plastics. For a modern college, teaching young minds, this is so outdated. Limited healthy options too.

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Staff are really nice however food is very expensive and usally not very nice you gotta pattern it Jackie n Sam are nicest dons about plz sort it boss

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Coffee has not been very good at all. Food is expensive  and not even worth the price of it. £5/£6 for a coffee and a sandwich???
Terrible