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Access this website to identify the seven barriers to communication…….

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When we talk, we tend to erect barriers that hinder our ability to communicate. Understand these barriers and overcome

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Communication Barriers Breaking Down Barriers Task

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Communication Barriers Breaking Down Barriers Task 1- Leaflet Produce a leaflet that describes the different forms of verbal and non-verbal communication and explain the advantages of each in group and 1-1 settings. Task 1 -Booklet Produce a booklet that describes the different forms of communication, which would enable residents, staff and volunteers to communicate with each other.

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Braille

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Braille Transcript Braille Machine Braille Alphabet Louis Braille Louis Braille Lived

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Copy of Breaking Down Barriers to Communication- Braille

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Breaking Down Barriers in Communication- Braille Braille Braille was created by Louis Braille in 1809. What is Braille ? Lisa Routledge The idea is a braille Kindle- electromagnetic signal will simulate braille text. Task: Work out whose name you have been given in Braille by using the Braille alphabet guide.

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Photo by Ben Duchac on unsplash.com

Communication occurs in many ways and across endless mediums. Technology has ushered in the ultra-connected era. But are we closer to loved ones? And are we more effective in business?

Rapid-fire global email discourse, video calls between out-of-state loved ones, and text messages between classmates like passing notes have all enabled us to share more. They could hardly be a bad thing, right? But with the explosion of personal tech devices and virtual social platforms, we are more distracted than ever by the buzz and glow of our screens.

I don't mean to sound like my grandfather reminiscing about his 12-mile trek to school, uphill, both ways, in the snow, (and barefoot) but the breeding of good interpersonal communication is becoming a lost art across teens, Millennials, and even seasoned high-ranking business professionals. Written and verbal skills play a big factor in this exchange, but they are not the most important.
What is non-verbal communication?
In reality, communication begins before you utter your first word in an interview, exchange introductions on a blind date, and even before your opening line in a presentation. Non verbal communication, or gestures and facial expressions provide our first impressions, and according to psychologist Albert Mehrabian, comprise 93% or more of our interpersonal communications. According to the figure shown, 38% of this includes voice tones and 55% is our physiology (or body posture.)

In this article we will highlight some of the do's and don'ts of non-verbal communication and at the end we will unlock the key secret to effective communication.
Good non-verbal communication:
The development of S.O.L.E.R. as an active listening model, or a way to physically demonstrate your interest and engagement, was created by author and professional management consultant, Gerard Egan. His model is used today in clinical counseling and professional settings worldwide, and can be incredibly useful in any situation as a baseline for better listening. Egan's theory depicts the most effective body language to employ to make others feel cared for. It's an acronym that stands for:

S (Sqare): Face squarely; by doing this it shows you are involved.

O (Open): Keep an open posture: this means not crossing arms and legs. It make people feel engaged and welcome.

L (Lean): By leaning forward when a person is talking to you, it shows you're involved and listening to what they have to say.

E (Eye Contact): Use good eye contact. Your gaze shows that you're listening and not distracted.

R (Relax): It's important to stay calm and avoid fidgeting when a person is talking to show you are focused.

Non-verbal communication to avoid from Chapter four in Ingredients of Young Outliers):

Refrain from talking with your arms folded across your chest or with your fists clenched at your side. It conveys aggressiveness.

Avoid rolling your eyes when someone is speaking to you shows you think the person is unintelligent.

Talking over your shoulder while walking away or out of a room conveys disrespect.

Crossing your legs and folding your arms while sitting conveys that you're hiding something, or that you're cold.

Snapping gum or chewing with your mouth open communicates that you were raised in a barn.

Shifting eyes or shifting back and forth while standing communicates that you're being deceitful, or have to hit the bathroom!

Working, reading, texting, writing, watching TV while someone is trying to have a conversation is disrespectful. I'm guilty of this one and am still working on always being "present" in the moment.

Not making eye contact while speaking directly to others, or shaking their hand while not looking at them conveys lack of confidence.

Blowing your nose or wiping your mouth and then shaking someone's hand is not recommended. I'm not sure what it conveys but it's disgusting.

There you have it.
Nonverbal communication across cultures
It's important to note that non-verbal communication practices differ across cultures. In the traditional Native American culture, engaging in direct eye contact with a stranger can be interpreted as disrespectful, whereas not engaging in eye contact on Wall Street might make you seem uninterested in a social or professional interaction. If you have an idea about a culture discrepancy like this, be sure to do your research.

And as promised, I will now share with you the secret behind effective communication, the key that will unlock the door to improving your personal and professional interactions for the rest of your life.
The key to effective communication
Drumroll please............ the most important practice of a successful communicator is the ability to step back and listen. Don't be the one who is waiting for the speaker to take a breath before unloading word ammunition. By taking a second to listen to what the other person is saying, you are sharing that their thoughts deserve consideration, you are acknowledging their worth as a fellow human being, and you're also more likely to be listened to in exchange.

In order to effectively listen, you must adopt the mindset that every person can teach you something. You might not agree - but to know and be known is the true mark of effective communication.

So put your S.O.L.E.R. skills into practice and show that you care. How did it go? Was the other person more relaxed and did you enjoy the conversation more? Please share your experiences in the comments.

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Mastering the Art of Nonverbal Communication - S.O.L.E.R.

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Photo by Ben Duchac on unsplash.com Communication occurs in many ways and across endless mediums. Technology has ushered in the ultra-connected era. But are we closer to loved ones? And are we more effective in business? Rapid-fire global email discourse, video calls between out-of-state loved ones, and text messages between classmates like passing notes have all enabled us to share more.

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PZ1022 Communication: Egan's SOLER model

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lesson 1, verbal & non verbal comms unit 3

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1. Investigate different forms of communication 2. Investigate barriers to communication in health and social care 3. How to communicate effectively in health and social care Lesson 1 Lets play some games! What different forms of communication did you use in the games? Note: When

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Person Centered Care

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Home Care 1: Principles of Person Centred Care - BVS Training

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Home Care 2: Role of the Home Carer - BVS Training

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Role Play

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Posted by Matt Sadler

Communication can be a struggle for some deaf people, so we asked one of our hearing dog partners for some top tips on how best to speak with deaf people.

Our tips for communicating with people with a hearing loss

1. Always face a deaf person. Make eye contact and keep it while you are talking. Try not to look away or cover your mouth as many deaf people rely on lip reading to help them understand you.

2. Check noise and lighting. Turn off or move away from background noise. Make sure your face is not in shadow and there are no strong lights or sunshine in their eyes.

3. Keep your distance. Stand a metre or two away from the deaf person. This is important for hearing-aid users, lip-readers and signers.

4. Speak clearly, slowly and steadily. Don't mumble, shout or exaggerate - it distorts your lip patterns.

5. Take turns. If there is more than one person in a conversation take turns to talk.

6. Repeat and re-phrase if necessary. Trying to say the same thing in a different way might help.

7. Write it down. Don't be afraid to write or draw to help understanding.

And arguably one of the most important points to remember is to keep trying - even if a deaf person does not understand what you're saying the first few times. So many of our partners have told us that when someone says 'oh, don't worry. It doesn't matter' it feels like they mean 'you don't matter.' Even if it takes four or five times of rephrasing or even writing it down, don't give up.

You can also learn how to sign the alphabet in British Sign Language with TV presenter Angellica Bell here.

Psst! Don't miss all the latest Hearing Dogs news...

Would you like to know more about us, our dogs and our amazing community? We have a free monthly e-newsletter that we send out to 15,000 of our fantastic friends. It would be great if you joined, too.

You'll get:

Updates on how we train our dogs and how they change deaf people's lives.

A monthly dose of our adorable puppies!

Behind-the-scenes stories and photos.

News of upcoming events and ways you can help us create more hearing dogs.

Spread this useful information by sharing this article with your friends!

Hi everyone, I'm Matt and I look after the Charity's social media, blog and e-newsletter.

I spend a lot of my day talking about our hearing dog superstars - it's a hard life!

More posts by this author

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7 top tips for communicating for deaf people

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Posted by Matt Sadler Communication can be a struggle for some deaf people, so we asked one of our hearing dog partners for some top tips on how best to speak with deaf people. Always face a deaf person. Make eye contact and keep it while you are talking.

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The practical advice and information given here will help you feel confident about guiding people with sight loss.

Meeting, greeting and guiding

How do you introduce yourself to someone with sight loss? How do you support someone with sight loss in getting around within buildings and outside? Each person's experience is different and unique and there are no hard and fast rules on how to assist people with sight loss. If you see somebody who you think may need help, then ask. Let them tell you what kind of help they need. It may be that they need help crossing the road or finding the train station.

If your help is needed, keep a few common-sense things in mind:

Introduce yourself and talk directly to the person you are guiding.

If you are going to guide them, ask them how they like to be guided.

Tell them about kerbs and steps as you approach them and say whether they go up or down.

Mention any potential hazards that lie ahead and say where they are.

If you are guiding someone into a seat, place their hand on the back of the seat before they sit down, so they can orientate themselves.

Don't walk away without saying you are leaving.

Download one of our "How to Guide" documents for more detailed information about guiding blind and partially sighted people:

Watch our guiding videos

Watch our videos of Giles and Dolly explaining how they like to be guided and give some helpful tips on how to guide a blind or partially sighted person.

RNIB Campaigns news

Keep up to date with the latest campaigning and volunteering news by signing up for our monthly newsletter.
Sign up

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Guiding a blind or partially sighted person

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The practical advice and information given here will help you feel confident about guiding people with sight loss. How do you introduce yourself to someone with sight loss? How do you support someone with sight loss in getting around within buildings and outside?

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NHS England " NHS England Accessible Information and Communication Policy

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Health and high quality care for all, now and for future generations

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NICE Evidence Search | barriers to communication

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Evidence-based information on barriers to communication from hundreds of trustworthy sources for health and social care. Make better, quicker, evidence based decisions. Evidence search provides access to selected and authoritative evidence in health, social care and public health.

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The adult or child you're caring for may find it difficult to communicate because of a physical health problem - such as a hearing difficulty, a problem with their eyesight or a developmental disorder - or because of a disorder affecting their brain, such as Alzheimer's disease or stroke.

Communication problems can come on gradually or happen overnight. If they're sudden, you will need to re-evaluate how you communicate with the person you care for.

Consider your tone of voice, how quickly you speak, and how you use body language and gestures to emphasise what you are saying. Find out what helps them or makes your communication clearer.

Someone who has a physical or mental illness or disability may be affected by your own and other people's reactions to their condition. This could change their ability to communicate.

Types of communication problems

Speech problems can happen for no clear reason or because of a:

Language disorders

Language disorders are problems understanding or using words. They can be triggered by a stroke or brain injury.

Children learn to talk by listening to the people around them, and mimicking sounds and mouth shapes. It helps to talk to your child, and encourage sounds and speech from an early age. If their progress seems to be delayed, take them to a doctor for a check-up.

Some people grow out of these disorders during childhood, while others live with them throughout their adult life.

Speech and language therapy can help, particularly in younger people. You can access this through your child's special educational needs co-ordinator or a GP.

Selective mutism

Selective mutism, sometimes described as a "phobia of talking", is an anxiety disorder that stops children speaking in certain social situations, such as in school lessons or in public.

However, they're able to speak freely to close family and friends when nobody else is listening - at home, for example.

If your child is selectively mute, be patient. Don't put pressure on them or bribe them to speak.

Find out more about selective mutism.

Deafblindness

Deafblind people have a sight and hearing impairment. Some people are born deafblind, while others become deafblind in later life through an accident or old age.

People who are deafblind may not use words, and it can be difficult to work out the best way to communicate with them.

Find out more about deafblindness.

The charity Sense supports and campaigns for children and adults who are deafblind.

Communication problems after a stroke

A stroke can cause mental and physical impairments, and make communicating with someone difficult.

The person who has had the stroke may find it hard to form words or understand what you say to them. This may make it difficult for you to work out what they want.

If the person has problems with speech, language, writing or swallowing, they can be referred for speech and language therapy to help them regain those skills.

When you communicate with someone who is recovering from a stroke, it's important to give them your full attention and try to avoid any background distractions. Try to speak clearly and at a normal volume.

Make sure you're listening and watching for the person's reactions, as not all communication is verbal. It's also important that you don't pretend you've understood them if you haven't. Don't try to speak for them.

You can get support with stroke-related illness and disability from the Stroke Association. It also has volunteers who work to improve the communication skills of people who have had a stroke.

Sign language

Sign language is a way of communicating visually, using hand gestures, facial expressions and body language. There are hundreds of different types of sign language in use across the world.

British Sign Language

British Sign Language (BSL) is the sign language used by deaf people in the UK. BSL uses hand gestures, finger spelling, lip patterns and facial expressions.

Sign Supported English

Sign Supported English (SSE) is a variation of BSL. It uses BSL signs, but the structure and grammar are based on spoken English. This means the signs follow the exact order they would be spoken in.

SSE doesn't require any knowledge of BSL grammar structure, so is easier for hearing people to learn. It's often used in schools where deaf children are taught alongside hearing children.

Tactile signing

Some deafblind people prefer to use tactile signing, such as the deafblind manual alphabet and Block, where words are spelled out on the individual's hand.
Sense has more information about tactile alphabet-based communication, including the deafblind manual and Block
Makaton

Makaton is used by adults and children with learning disabilities and communication problems. It uses a combination of picture symbols and hand gestures that are similar to BSL and speech.
The Makaton website has more information about the Makaton language programme and how it works
Getting help

The Ace Centre offers help and support for children who have complex physical and communication difficulties, and for their parents, carers or therapists.

The charity I CAN helps children develop speech, language and communication skills, with a special focus on children with a communication disability.

The Carers Direct helpline offers advice and support with communication issues over the phone on 0300 123 1053.

If you are deaf, deafblind, hard of hearing or have impaired speech, you can call Carers Direct using the textphone or minicom number on 0300 123 1004.

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How to care for someone with communication difficulties - Social care and support guide

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Find out more about how to care for someone with communication difficulties, including information about language disorders, mutism, deafblindness, sign language and sources of help.

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The best team building games - Circles #34

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Team Building Games - Stereotypical thinking #Exercise 10

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Games to get to know People - Catch the pillow #28

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de lijn (mass transportation system operator)

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Video montage of 3 ads from De Lijn with audio replaced with my own sounds. Foley, dialogue and walla were recorded at Harbourside Institute of Technology.