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It has been a year of many changes and progress in Housing Services.  Our wonderful Director, Stephen Fleischer moved over to the Student Union to become the new Executive Director.  The Leadership team in our department has done a great job moving forward with vision and excellent service to our students.  There were also some additions to the team including an additional Resident Director and a new Communications and Technical Support Coordinator.

Betty Kennedy, the Associate Director for Business Operations and Facilities had a busy year making changes to many of our administrative processes including moving towards a mobile check in process that we will implement this fall.  The Housing Office facility was in need of renovations for many years.  Betty worked diligently to provide all staff members with new desks and better storage solutions.  Betty and her team were able to accomplish numerous changes in processes and protocols that allow us to provide more seamless and supportive service to our students.  Thanks to all of their hard work, we remained at 97% occupancy and already have an extensive waiting list for next year.  We shifted priority for first time freshman and sophomores to support the greatest student needs for housing.  Betty and her team made concerted communication efforts to provide juniors and seniors adequate notice to make alternate plans. Supported this effort with an Apartment Resource Fair, bringing in area rental agencies and creating a comprehensive local listing of available complexes.

Mark Facio, the Assistant Director for Facilities was busy with projects, team management and development and redeveloping our key system, which included changing and updating all of the lock systems in our entire portfolio. They also completed a WiFi upgrade, addressed preventative maintenance issues, and have nearly completed the security camera upgrade that includes updated and additional security cameras.  His entire team worked tirelessly to provide the best facilities for our students.

The Residence Life team worked through some challenges as the Associate Director, Rebecca Palmer transitioned into the Director role and one of the Resident Directors left her position to move on to other adventures.  However, as Donyet King stepped in to take on the Associate Director role, the entire team continued to provide amazing programs and educational support for their residents.  The Resident Director team developed a new programming model that allowed their staff to be more effective and intentional in developing community and supporting student development.  Donyet has taken on the charge of creating the new black scholars program, the Halisi Living-Learning Community.  We are excited about this new program and how it will support Black students on campus.

Also, look for updates as we will soon announce our new Associate Director for Residence Life!

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Fraternity & Sorority Life
·         National Pan-Hellenic Council and the Interfraternity Council both regained recognition this past year.

·         Implemented Standards of Excellence program which evaluates the fraternities and sororities as well as provides recognition for the organizations.

·         Community grew to 600 members.

·         Provided training and leadership development for over 300 members (from new members to established leaders).

·         Underwent expansion efforts in Panhellenic Association and will be welcoming Delta Phi Epsilon in the fall.

·         The Fraternity & Sorority Life Coordinator and four student leaders attended AFLV West in San Diego (Association of Fraternal Leadership & Values)

Campus Involvement

·         Golden Eagle Week programming served over 500 students to welcome them to Cal State LA during their first week of school.

·         Completed two off campus community service trips and once on campus community service project to give back to the local Los Angeles community.

·         Executed the first ever Golden Moment Talent Showcase to highlight the amazing musical talent our Cal State LA students have.

·         Served 700 students through two finals week Moonlight Breakfast events.

·         Presented at the NASPA 2016 Multicultural Institute.

·         Over 300 in attendance at our alcohol alternative Halloween programming, Harvest Festival, in Fall.

·         Took students to Beauty and the Beast at Pantages Theater, Cirque De Solei at Dodgers Stadium, and Horseback Riding to the Hollywood sign.

·         Engaged 63 students in volunteer work through our P3- Play Promote Participate program.

·         Celebrated Mardi Gras with over 300 students on a multi-level event showcasing the history and fun of the traditional New Orleans celebration.

·         Built community amongst the first year class through a yearlong Freshmen Activities Board, a group of students planning events and programs for the Freshmen class to aid with successful transition and retention to second year.

Clubs and Organizations

·         Granted university recognition to 140 student organizations, 25 of which were new groups this year.

·         Collected, reviewed, and processed 1588 Event Registration Forms for club and organization activities and event.

·         Recognized 8 student organizations at the annual Student Leader Awards.

Leadership Programs

·         27 students completed the Leadership Exploration & Advancement Program.

·         14 students completed the Leader Project.

·         273 students attended U-Lead workshops over the 2015-2016 academic year, with 12 completing the certificate program.

·         We hired a new Student Development Coordinator who will oversee all CSI leadership programs and club and organization recognition/development.

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1. Held five pre-orientation workshops for incoming student veterans.
2. Partnered with various campus departments and community organizations to provide information and resources centered on supporting the educational goals of first-time and transferring military veterans. A total of 160 student veterans registered to attend our 3rd Transfer Student Veteran Orientations.
3. Successfully transitioned into the Veterans Resource Center!

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1. Successfully hired Counselors to bring the team up to nine professionals.
2. Actively collaborated with the CARE Team to provide a "resource hug" when needed for many of our students.
3. Offered various Mental Health First Aid training sessions to staff, faculty and administrators.
4. Partnered actively with the President's Mind Matters campaign.
5. Collaborated with various student organizations and campus offices to offer various workshops and wellness fairs covering topics from sexual health, stress management, mental health, preventative care, sleep, nutrition and fitness.
6. Fully launched a robust digital records system.

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I successfully completed my first week as the Assistant Dean of Student Conduct and I am thrilled to join this amazing team of professionals!

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1.     Established first ever Cal State LA Chapter of the National Society of Leadership and Success (NSLS). In this first year, over 200 students joined the Chapter, with 50% going on to complete a rigorous, 8 step leadership development program and achieve induction into the National Society. Furthermore, 11 inductees received the National Engaged Leader Award in recognition of their outstanding leadership in community service, peer-mentored Success Networking Teams, and participation in live webcasts of notable authors, speakers, and celebrities, hosted on-campus by the Career Center. To honor their accomplishments, the Career Center sponsored the first annual Induction Ceremony, which was attended by over 200 very proud parents, friends and family.

2.     Brought over 260 employers to campus to engage, inform and recruit students for internships and professional employment. Notable companies include: Sony Pictures, 21st Century FOX, NASA, Cedars-Sinai, and Google.

3.     Held a variety of specialized events, such as the Criminal Justice Career Fair; a three course Etiquette Luncheon led by a certified Etiquette expert; and “Breaking into the Innovation Economy,”  an all-day series of panels and presentations featuring distinguished Latinx speakers, in conjunction with the professional networking site, BeVisible.soy.

4.     Eagle iJobs, the online career service platform we provide for campus, had over 7,000 job and internship postings, all targeted to our students. Additionally, more than 300 on-campus and work-study student employment positions were posted.

5.     Our On-Campus Interview program held approximately 20 full days of interviews for recent graduates and alumni, with major companies including Aerojet Rocketdyne, BDO, MGO CPAs and Advisors, and LADWP.

6.     Provided educational and developmental career presentations to over 60 classes, 30 student organization and department-sponsored career events, and 10 campus orientations, linking college to career, and fostering a collaborative campus culture.

7.     Hosted the bi-annual CSU Career Leadership Roundtable, welcoming to our campus Career Center Directors from 15 other CSU’s to coordinate and lead career services throughout the CSU.

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1. Provided services to 348 participants.
2. Based on most recent participant data: 93% met the academic performance (GPA) requirement; 97% achieved proficiency on standardized tests in English and math; 98% graduated from high school with a rigorous program; 98% Enrolled in postsecondary education immediately following high school graduation.
3. 60 participants graduated from the UB Program in May and all have committed to enroll in college in the Fall.

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OSD confirmed a new Director for the department in December 2015. Additionally, an Assistant Director was added to the office team. As well as, a new Disability Management Specialist, Assistant to the Director and a Front Desk Receptionist who all work in different capacities.

OSD broke records in the provision of support services in the areas of note-taking, ASL interpreting services/ real time captioning, and especially, in the area of alternative testing.

The OSD office was remodeled in March 2016 which has given us a significant facelift to the front desk and the offices of the counselors creating a more open and accessible environment for the employees and the students.

Approximately 276 OSD students graduated this academic year. YAY! For whom we celebrated in the annual OSD Graduation Mixer, which was attended by over forty students and University staff including President William A. Covino and First Lady Debbie Covino.

We are happy to announce that the OSD Assistive Technology Learning Center has a new supervisor, who has just joined our OSD family. In addition, the lab will be undergoing a facelift of its own to better accommodate the students who use it, with new stations and computers.

Most importantly, a tremendous amount of thanks and appreciation to the OSD staff who worked tirelessly throughout the entire year ensuring that students are appropriately accommodated in class, in their exams, and even at their graduation ceremonies. You're Awesome team!

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Student Conduct Office (formally known as Judicial Affairs)

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Student Conduct Office (formally known as Judicial Affairs)

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We transitioned from paper based system to the Maxient online record management system for student conduct & CARE Team, and moving to incorporate Student Organization and Title IX cases.

The CARE Team has developed a  "flow" to improve communication and coordinate responses to reports of student concerns.  We trust each other and work well together!

The CARE Team, in conjunction with CAPS, made presentations to various groups including academic advisors and colleges which has resulted in a better understanding and increased utilization of the team.

I coordinated a team effort to develop the CARE Team website which will go LIVE this month!

I have been appointed to a newly created position, Director of Student Success, which will allow me to focus on my favorite parts of my position...chairing the CARE Team, providing direct outreach for students of concern and leading new wellness program initiatives including resources to address food and housing insecurity!

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1.  Conducted search and hired Associate Director.
2.  Latest data for EOP FTF student retention was at 86% (non EOP 81.9%) and for EOP Transfers students 96.3 (non EOP 88%).
3.  "Educating the Excluded," the history of the EOP
in print, Feb 2016.
4. Hired a Retention Coordinator.

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The campus tour leaders walked backwards for hundreds of miles as they gave tours to over 10,896 people.  (I really think we should invest in Cal State LA branded shoes for them!)

We collaborated with the College of Arts and Letters to host a reception for parents prior to the University Bands Concert.  Parents embraced the opportunity to be on campus to enjoy a showcase of student talent.  This “test” of whether parents will attend a weeknight social activity was a success and will lead us to invite them back to campus for more interaction.

We collaborated with many campus departments to prepare content for an online transfer student orientation and the on-campus freshmen orientation that will help our new students soar into the 16-17 academic year with the tools they need for success.

NSPP and the Recruitment team got to work together very closely for a special few months.  Those relationships are strong and will continue to lead to great work across divisions and mutual admiration.

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1. 489 CARE and/or student conduct cases were addressed and closed for AY 2015-2016
2. Conducted searches and hired an Assistant Dean for Student Conduct, Director of Student Support, VRC Director, and Assistant to the Dean of Students. Working on hiring an Assistant Dean for Student Life and CAPS Director.
3. Regularly supported various students, staff, and faculty as they experienced Ben Shapiro's visit to campus, overnight protests, parking frustrations, mental health challenges, car accidents, homelessness, crimes, ASI conflicts, and concerns related to semester conversion.
4. Convinced my nephew that I am not a college principle:

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1. The Cross Cultural Centers hosted about 125 identity-based and social justice-focused events in 2015-2016.

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1. The Cross Cultural Centers hosted about 125 identity-based and social justice-focused events in 2015-2016.

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2. The CCC continued to be a home for dialogue, organizing, and validation for many students navigating campus and institutional life at Cal State LA. This year was especially robust with student, staff, and faculty activism.

3. The CCC "Dream Team" -- Diana, Thea, Fred, and student assistants -- facilitated over 75+ presentations to Cal State LA students, staff, faculty, and administration on campus climate, inclusion, safe zone for LGBTQ communities, and more.

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1. I was hired as Executive Director and started in December, thanks for the vote of confidence.
2. U-SU held its first campus wide student elections for Student members on our Board of Directors. There was healthy competition and all positions were filled.
3.Eagle Con continued as an important collaboration between student life and academics. It expanded to three days and drew amazing crowds.
4. The Cross Cultural Centers added a 4th Coordinator. Now each of the Centers has a dedicated Coordinator.