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Approach situations with cultural humility.

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Approach situations with cultural humility.

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Ask questions rather than make assumptions.

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Ask questions rather than make assumptions.

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Ask the person what is important to them and how they want to be supported.

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Ask the person what is important to them and how they want to be supported.

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Invite others to the conversation rather than impose what you think another agency should provide.

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Invite others to the conversation rather than impose what you think another agency should provide.

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Recognize how each team member contributes to the student's transition plan.

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Recognize how each team member contributes to the student's transition plan.

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Show appreciation for the perspective of each team member.

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Show appreciation for the perspective of each team member.

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Respond to questions/calls/emails in a timely manner.

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Respond to questions/calls/emails in a timely manner.

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Reach out to each other, over communicate, make sure everyone feels included and on the same page.

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Reach out to each other, over communicate, make sure everyone feels included and on the same page.

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Formulate and nurture positive relationships with all stakeholders.

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Formulate and nurture positive relationships with all stakeholders.

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Do what you say you will do in a timely manner.

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Do what you say you will do in a timely manner.

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Be willing to take a chance by respectfully stating your differing opinion/belief.

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Be willing to take a chance by respectfully stating your differing opinion/belief.

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Actively listen to families by listening to what they are saying and not saying.

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Actively listen to families by listening to what they are saying and not saying.

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All team members embrace and practice Person Centered Planning.

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All team members embrace and practice Person Centered Planning.

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Ensure that the "correct" stakeholders are part of the meetings/discussions.

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Ensure that the "correct" stakeholders are part of the meetings/discussions.

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"We may not all agree, but can we all agree to find common ground?"

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"We may not all agree, but can we all agree to find common ground?"

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Understand the culture that the student and family are coming from.  "Different-Not Deviant"

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Understand the culture that the student and family are coming from.  "Different-Not Deviant"

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Be aware of Maslow's Hierarchy when it comes to working with families.

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Be aware of Maslow's Hierarchy when it comes to working with families.

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Honor each agency's role by finding solutions.

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Honor each agency's role by finding solutions.

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Understand that certain things are not necessarily what agency representatives ideally want to do, but they have their policies/procedures.  In other words, don't confuse the message with the messenger.

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Understand that certain things are not necessarily what agency representatives ideally want to do, but they have their policies/procedures.  In other words, don't confuse the message with the messenger.

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Never forget that we are in the people business.  We are making decisions about someone's life.

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Never forget that we are in the people business.  We are making decisions about someone's life.

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Listen to what people are saying...deeply.

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Listen to what people are saying...deeply.

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Teach (student runs meetings, Pre-ETS, self-advocacy & self-determination).

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Teach (student runs meetings, Pre-ETS, self-advocacy & self-determination).

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Check in on a regular basis with the team, individual, family.

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Check in on a regular basis with the team, individual, family.

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Ask questions to check for understanding.

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Ask questions to check for understanding.

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Make sure all team members have the SAME information.

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Make sure all team members have the SAME information.

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Student/Individual is in control of decisions and future goals.

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Student/Individual is in control of decisions and future goals.

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Building relationships and trust with student and family.

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Building relationships and trust with student and family.

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Always put the needs/desires of the student first.

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Always put the needs/desires of the student first.

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Recognize that each member of the team is important and has something to contribute.

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Recognize that each member of the team is important and has something to contribute.

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Don't assume that parents/guardians understand professional jargon and each agency's role.

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Don't assume that parents/guardians understand professional jargon and each agency's role.

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Respect cultures different than your own, and do not judge.

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Respect cultures different than your own, and do not judge.

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I am grateful for the sense of humor my fellow Parent Mentors have as they support each other,

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I'm grateful for the extremely supportive staff in all three agencies!

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I'm grateful for the extremely supportive staff in all three agencies!

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I’m grateful for All the people I work with

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My central office respects me to ask for my opinion and feedback

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Thankful for my CMSD TC teammates who have been super supportive.

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Grateful for family and co-workers who surround and support. 

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Grateful for family and co-workers who surround and support. 

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Appreciate how supportive my coworkers and supervisors are

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Appreciate how supportive my coworkers and supervisors are

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Don't let everybody's problems become mine. I am only one person and I can't solve every problem. I can be a listener and collaborator but I don't have to be the problem solver for everything.

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To say NO because I have enough to do and not enough time

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To say NO because I have enough to do and not enough time

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Team members understand and respect the roles of each other.

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Having empathy and understanding of each different persons situation so we can respect them without prejudging them.

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Spend more time with students to build personal relationships

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Spend more time with students to build personal relationships

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Offering information about all the programs that are available to the Participants by communicating this to the parents and the Participants.

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Ask student and family to repeat what they think they heard and provide clarification if needed.

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Supported Decision Making A Call to Action - Jonathan Martinis

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Uploaded by APSENATIONAL01 on 2014-10-01.