# data[].attributes.headline
to start off on a positive note and try to be welcoming

# data[].attributes.subject
to start off on a positive note and try to be welcoming

# data[].attributes.body
show empathy and understanding, steer the conversation in the most positive way possible, and offer some solutions about how to move forward

# data[].attributes.body
helpful

# data[].attributes.body
Friendly and posiitve attitude

# data[].attributes.body
Positive, service with a smile :)
Listen to needs

# data[].attributes.body
At the end of the day we are here to support them and their children. Allow them to leave with the things they need.

# data[].attributes.body
We are there to service our consumer, the student and family.

# data[].attributes.headline
accommodating, supportive, basically going above and beyond to make sure families receive the assistance they need.

# data[].attributes.subject
accommodating, supportive, basically going above and beyond to make sure families receive the assistance they need.

# data[].attributes.headline
High level of professionalism when interacting with others 

# data[].attributes.subject
High level of professionalism when interacting with others 

# data[].attributes.body
Having a positive attitude. Helping staff/parents/students get the things they need.

# data[].attributes.headline
Good Listener, If you don't know an answer, say you'll get back to parent.

# data[].attributes.subject
Good Listener, If you don't know an answer, say you'll get back to parent.

# data[].attributes.headline
Professionalism. Showing respect, being flexible, and positive!

# data[].attributes.subject
Professionalism. Showing respect, being flexible, and positive!

# data[].attributes.headline
remembering that you provide a service and families sometimes don't have options of their service provider therefore, you must provide the best possible service.

# data[].attributes.subject
remembering that you provide a service and families sometimes don't have options of their service provider therefore, you must provide the best possible service.

# data[].attributes.body
Try to get a clear understanding and meet needs with a positive mindset

# data[].attributes.headline
trying to be as accommodating as possible

# data[].attributes.subject
trying to be as accommodating as possible

# data[].attributes.headline
Deficit Based: Seeing a language barrier as an excuse not to communicate with families

# data[].attributes.subject
Deficit Based: Seeing a language barrier as an excuse not to communicate with families

# data[].attributes.headline
"If they aren't responsive, they don't care about their child's education"

# data[].attributes.subject
"If they aren't responsive, they don't care about their child's education"

# data[].attributes.body
Starting or framing the conversation with what didn't happen or what student struggled or failed in.

# data[].attributes.headline
Judging the family for what they do not have

# data[].attributes.subject
Judging the family for what they do not have

# data[].attributes.headline
Looking for negatives instead of positives. 

# data[].attributes.subject
Looking for negatives instead of positives. 

# data[].attributes.body
negative
backward thinking
only focused on what a person cannot do

# data[].attributes.headline
the things they are not able to do or comply with

# data[].attributes.subject
the things they are not able to do or comply with

# data[].attributes.body
Only pointing out the needs of the student.

# data[].attributes.body
Accusing a teacher of not communicating or responding thus their child receiving a failing grade

# data[].attributes.body
Building up the existing resources within the family and community

# data[].attributes.headline
Emphasizing things that we cannot control in the school setting

# data[].attributes.subject
Emphasizing things that we cannot control in the school setting

# data[].attributes.headline
Viewing families with a "glass half empty" mentality

# data[].attributes.subject
Viewing families with a "glass half empty" mentality

# data[].attributes.headline
Not thinking about the actual needs of family. No family imput.

# data[].attributes.subject
Not thinking about the actual needs of family. No family imput.

# data[].attributes.headline
parents are doing the best they can. How can we help in providing resources and services in addition to educating their children?

# data[].attributes.subject
parents are doing the best they can. How can we help in providing resources and services in addition to educating their children?

# data[].attributes.body
Accentuate the positive and let the parent know the value of their role in their child's education.

# data[].attributes.body
Focus on the positives and share strategies on how to support in areas that may be difficulty

# data[].attributes.headline
Focusing on the have-nots, being negative.

# data[].attributes.subject
Focusing on the have-nots, being negative.

# data[].attributes.body
A negative focus on the problems instead of what the solutions can be.

# data[].attributes.headline
building on the positives, keep trying attitude!

# data[].attributes.subject
building on the positives, keep trying attitude!

# data[].attributes.headline
Focusing on what is in our and the families control, and working with that.

# data[].attributes.subject
Focusing on what is in our and the families control, and working with that.

# data[].attributes.body
Highlighting observed strengths and successes even those the family may be unable to see or acknowledge.

# data[].attributes.headline
find common ground, and the things to build on from that relationship

# data[].attributes.subject
find common ground, and the things to build on from that relationship

# data[].attributes.headline
Seeing families as partners in education

# data[].attributes.subject
Seeing families as partners in education

# data[].attributes.headline
families being comfortable speaking and reaching out to me for anything. Parents know my expectations and help their children meet them

# data[].attributes.subject
families being comfortable speaking and reaching out to me for anything. Parents know my expectations and help their children meet them

# data[].attributes.headline
Families are doing LOTS to support their children, even if we can't see it.

# data[].attributes.subject
Families are doing LOTS to support their children, even if we can't see it.

# data[].attributes.body
Support families and suggest ways they can support their child in school

# data[].attributes.headline
deficit bases view; the student is afraid to work around others because they don't want others to know what they can't do.

# data[].attributes.subject
deficit bases view; the student is afraid to work around others because they don't want others to know what they can't do.

# data[].attributes.headline
Using google translate or language line to communicate with families 

# data[].attributes.subject
Using google translate or language line to communicate with families 

# data[].attributes.headline
asset based view; the parent asked what they can do to help their child

# data[].attributes.subject
asset based view; the parent asked what they can do to help their child

# data[].attributes.headline
negative based approach, not really working to be solutions oriented and having a positive mindset

# data[].attributes.subject
negative based approach, not really working to be solutions oriented and having a positive mindset

# data[].attributes.headline
Focusing on what we have already and building off of that rather than dwelling on what could be improved.

# data[].attributes.subject
Focusing on what we have already and building off of that rather than dwelling on what could be improved.

# data[].attributes.headline
starting off with what goes well (even if it is a tiny thing!) and providing plans to build off of them

# data[].attributes.subject
starting off with what goes well (even if it is a tiny thing!) and providing plans to build off of them

# data[].attributes.headline
letting them know how important and valuable they are to our school community, having a positive mindset and showing appreciation for our families

# data[].attributes.subject
letting them know how important and valuable they are to our school community, having a positive mindset and showing appreciation for our families

# data[].attributes.body
positive and forward thinking
look at the strengths that each member brings

# data[].attributes.body
Not taking into consideration specific needs/obstacles the family may have

# data[].attributes.headline
Celebrating when our students are able to interpret for their families. It is so impressive!

# data[].attributes.subject
Celebrating when our students are able to interpret for their families. It is so impressive!

# data[].attributes.headline
pointing out how much students / families have overcome in our current situation

# data[].attributes.subject
pointing out how much students / families have overcome in our current situation

# data[].attributes.body
Not considering the obstacles the family may be facing

# data[].attributes.headline
Including families in all aspects of education. What things can families do to help in and out of school?

# data[].attributes.subject
Including families in all aspects of education. What things can families do to help in and out of school?

# data[].attributes.headline
Meeting the needs for every student and providing additional resources for families. 

# data[].attributes.subject
Meeting the needs for every student and providing additional resources for families. 

# data[].attributes.headline
Partnering with families to promote success for the student.

# data[].attributes.subject
Partnering with families to promote success for the student.

# data[].attributes.headline
Creating a partnership with the families. Having open communication lines. Being problem solvers in order to create a successful learning environment, whether it is virtual or in the building.

# data[].attributes.subject
Creating a partnership with the families. Having open communication lines. Being problem solvers in order to create a successful learning environment, whether it is virtual or in the building.

# data[].attributes.headline
our ultimate goal is first meeting the needs of families and making them feel valued, welcomed, comfortable in our school. Their voice is valued and most importantly heard! Consistent and effective communication!

# data[].attributes.subject
our ultimate goal is first meeting the needs of families and making them feel valued, welcomed, comfortable in our school. Their voice is valued and most importantly heard! Consistent and effective communication!

# data[].attributes.body
Meeting them where they're at and helping them be as successful as possible

# data[].attributes.headline
For them to know that their child is why we are here! We will do whatever we can to guide them on their path to success. 

# data[].attributes.subject
For them to know that their child is why we are here! We will do whatever we can to guide them on their path to success. 

# data[].attributes.body
Ensuring the student has all of the tools necessary to learn and grow in school

# data[].attributes.body
To build a relationship with them so they feel comfortable enough to reach out when they are having an issue, making sure I am doing everything I can to support them and their child/children

# data[].attributes.headline
Open line of communication from the start of the school year.  Communicating when a student is doing well and also when there is a challenge

# data[].attributes.subject
Open line of communication from the start of the school year.  Communicating when a student is doing well and also when there is a challenge

# data[].attributes.headline
Finding a a realistic approach to better their Childs educational experience netting positive outcomes.

# data[].attributes.subject
Finding a a realistic approach to better their Childs educational experience netting positive outcomes.

# data[].attributes.headline
Being transparent, positive and optimistic with my views, concerns, etc

# data[].attributes.subject
Being transparent, positive and optimistic with my views, concerns, etc

# data[].attributes.headline
getting them (and the community as a whole) involved in ways to share what we learned (performing music!)

# data[].attributes.subject
getting them (and the community as a whole) involved in ways to share what we learned (performing music!)

# data[].attributes.headline
feeling like if I need to reach out, postive or negative there can be a productive dialogue

# data[].attributes.subject
feeling like if I need to reach out, postive or negative there can be a productive dialogue

# data[].attributes.body
Having a common vision.

# data[].attributes.body
Genuine and honest connection and relationships. Always open to learning from each other.

# data[].attributes.headline
When my name pops up on their phone I don't want them to expect the worst. I want them to never second guess about picking up because they trust me.

# data[].attributes.subject
When my name pops up on their phone I don't want them to expect the worst. I want them to never second guess about picking up because they trust me.

# data[].attributes.headline
Creating a safe and comfortable environment where we can work together. 

# data[].attributes.subject
Creating a safe and comfortable environment where we can work together. 

# data[].attributes.headline
Having families feel supported and informed

# data[].attributes.subject
Having families feel supported and informed

# data[].attributes.headline
Helping them succeed to their highest potential. It probably looks different for every family and being okay with that. 

# data[].attributes.subject
Helping them succeed to their highest potential. It probably looks different for every family and being okay with that. 

# data[].attributes.headline
Partnering with parents makes for successful students

# data[].attributes.subject
Partnering with parents makes for successful students