# data[].attributes.body
Confirms and flake chase helped get more people on the Zoom - but, we need more volunteer capacity to help. FOs had to be regularly pulled in to help.

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Our zoom crashed right before our 12PM sat. Shift

# data[].attributes.subject
Our zoom crashed right before our 12PM sat. Shift

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Regional specific confirm captains, to control information flow and relationships

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Not nearly enough time to do all the confirms/flake chases with only one person doing it

# data[].attributes.subject
Not nearly enough time to do all the confirms/flake chases with only one person doing it

# data[].attributes.headline
reshift reports from training support to host broke down consistently

# data[].attributes.subject
reshift reports from training support to host broke down consistently

# data[].attributes.body
I think it would be helpful to have hub specific reshift google forms to easier navigate the backend to find our reshifts

# data[].attributes.body
Create a new redshift sign in form that includes which county they live in so its easier for the host to find volunteers

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sign-in worked well but reshifting was rough and created too much of a bottleneck in the main room so we kicked it over to training breakout rooms to do a reshift ask and that worked better

# data[].attributes.subject
sign-in worked well but reshifting was rough and created too much of a bottleneck in the main room so we kicked it over to training breakout rooms to do a reshift ask and that worked better

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There are too many spots where we need to look for reshifts. It would be nice if everyone put them in one spot/tracker and at the end of the day we know to just look there as opposed to jumping from place to place

# data[].attributes.subject
There are too many spots where we need to look for reshifts. It would be nice if everyone put them in one spot/tracker and at the end of the day we know to just look there as opposed to jumping from place to place

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Need to continue training vol leaders to make sure they're delivering effective reshifting hard asks

# data[].attributes.subject
Need to continue training vol leaders to make sure they're delivering effective reshifting hard asks

# data[].attributes.body
Tracking re-shift rates by shift was a challenge; it just doesn't fit neatly into the three shift times and corresponding reporting times like we'd like. Constantly ended with a higher re-shift # than what we reported under the time constraints. Can we just report re-shifts at the end of the day in one fell swoop?

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Constantly texting and calling each other.

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If co-hosts could have the power to  move people from room to room that would be a big help. Causes a bit of a bottleneck when you have to stop moving people into breakout rooms from the main room because someone needs to be moved to tech support

# data[].attributes.subject
If co-hosts could have the power to  move people from room to room that would be a big help. Causes a bit of a bottleneck when you have to stop moving people into breakout rooms from the main room because someone needs to be moved to tech support

# data[].attributes.headline
great, bulk of workload was at the beginning working with confirm captain who was doing flake calls and identifiying vols who couldn't get on the zoom 

# data[].attributes.subject
great, bulk of workload was at the beginning working with confirm captain who was doing flake calls and identifiying vols who couldn't get on the zoom 

# data[].attributes.body
Nonstop texts and calls to make sure everything was being communicated

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Is it possible to have more than one host at a time? Would be helpful for moving people to different rooms

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Similarly, took a while to enter re-shift data clearly and in a timely manner

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Seemed like not everyone fully knew what they were doing in the hub at first but everything got ironed out

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Needed to have the reshift numbers before most of the trainers had finished the training/had an opportunity to resift people

# data[].attributes.subject
Needed to have the reshift numbers before most of the trainers had finished the training/had an opportunity to resift people

# data[].attributes.headline
We used FOs a lot for confirms/flake chase. Made it run really smooth. Vol leader managed the process and made sure we did the appropriate amount of passes.

# data[].attributes.subject
We used FOs a lot for confirms/flake chase. Made it run really smooth. Vol leader managed the process and made sure we did the appropriate amount of passes.

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Incredible job by our hub in WKY

# data[].attributes.body
Sign in sheets and hard asks got it done

# data[].attributes.headline
Need to better define roles among vol leaders / better explain chain of command

# data[].attributes.subject
Need to better define roles among vol leaders / better explain chain of command

# data[].attributes.headline
returning vols didn't want to sit through this but were too polite to speak up and leave and then afterwards were jerks to 'their' organizer about this issue

# data[].attributes.subject
returning vols didn't want to sit through this but were too polite to speak up and leave and then afterwards were jerks to 'their' organizer about this issue

# data[].attributes.body
Our trainers were amazing in wky

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Tech support came in clutch and had no issues!

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Struggled with getting folks to fill out reshifts on a separate google form, especially for people already shifted out + returning vols

# data[].attributes.subject
Struggled with getting folks to fill out reshifts on a separate google form, especially for people already shifted out + returning vols

# data[].attributes.headline
Need to remove current shifts from the google form. Lots of vols were confused and checked the box for the current shift they were signing into

# data[].attributes.subject
Need to remove current shifts from the google form. Lots of vols were confused and checked the box for the current shift they were signing into

# data[].attributes.body
Also need a process to more efficiently input reshifts in van.

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Would like to see a silent breakout room with a vol in there to answer questions in the chat. 

# data[].attributes.subject
Would like to see a silent breakout room with a vol in there to answer questions in the chat. 

# data[].attributes.headline
We had two tech support people in almost every shift. They were mentioned in the confirm so folks could reach out to get into the zoom. 

# data[].attributes.subject
We had two tech support people in almost every shift. They were mentioned in the confirm so folks could reach out to get into the zoom. 

# data[].attributes.body
Also had them fill out the sign in form verbally for folks. FOs would also call vols to help them fill out the form