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In my school we don`t have any industry partners to support the infrastructure.

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Same as Marina say,  in our school we don`t have industry partners to support the infrastructure. We try to solve our problems on our own.

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In our school we don`t have industry partners to support the infrastructure. We try to solve our problems on our own.

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In my country Ministry of National Education provides almost every school internet connection and dont let private companies to be involved.

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Collaboration with the experts would be uselful and benficial for the school while dealing with problems. In my schhol infrastructure was settled by a company which was assigned by ministry of education. Our school co-operate with this company if we face any technical problems.

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Currently, we do no work with local industry or locak public service authorities however a number of years ago we did work with a local college of education , they advised us on possible ICT developments and administration. However , with recession this facility had to be withdrawn.

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Currently, we do no work with local industry or locak public service authorities however a number of years ago we did work with a local college of education , they advised us on possible ICT developments and administration. However , with recession this facility had to be withdrawn.

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 No, we don't have any industry partners to support the infrastructure. 

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 No, we don't have any industry partners to support the infrastructure. 

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In our school we have a system controled by our Autonomous Comunity that have a company who helps us to solve the problems when they are big problems they come to our school to remove or change the hardware. But for short problems we talk with and informatic ingenieer in our Teacher Center who by a phone call let me know what to do if the problem is something about software.
It's difficult and sometimes I feel alone.

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We don't have industry partners, we do everything by ourselves, but we have a simpler network than Hermann's one.

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We are using the VMWare system .... one of the first schools in Ireland to use such a system and it is very similar to this.  Each user has an individual account, each account is a virtual account based on a cloned copy of a master virtual computer. The accounts cannot get a virus, they can be accessed from anywhere and administration can customise the user account based on the needs of the student. (One group of students can access one program and others might not need it) It is a cost effective system as students can use any cheap device as the server does the computational work. We no longer need to buy new PC's ..... a potential savings of €'000's !!!!

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We don't have any industrial partner and we try to solve our problems on our own.

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We don't have any industrial partner and we try to solve our problems on our own. In my Region, the school department is going to set up a free technical service to help school in maintaining

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No. We haven't enough money.

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No. We haven't enough money.

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No.

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It is an authorized person that we help when necessary.

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We have been working with different industry partners which support us for following aspects

1. caring for the school website

2. supplying the internet connection system

3. providing us with the electronic register

4. equip us with some LIM products

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Our school has a subscription to an external company responsible for the maintenance of computer equipment. This company provides us with the necessary hardware components and also responsible for setting the wireless network at school.

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No, we don't have any industry partners to support the infraestructure.

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We do have an external support to check out connectivity concerns. This support is paid by the school. This service is not sufficient to guarantee a fully functional system. We have many work to do.

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Luckily we do have outside support to maintain our network and advice on any upgrades needed. They visit once a week or more often if required. They maintain the servers ( we have two) and the daily backup. We also do a weekly manual back up of both servers. They also deal with any maintenance issues in the computer labs and classrooms that are beyond my capabilities.
I schedule the weekly checks that need to be carried out - we are a big busy school (like all schools) There is never enough time to do everything yourself.

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The computer department in our town works with a company named Þekking. They take care of the servers and take backups and work with other technical stuff for the schools in the town.

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Our computer technicians are administering Internet service (file services, email service, data services, security, wireless service) as well as the LAN of our school.

Our system is composed by:

1.      two server

2.      a router

3.      the wireless adapter and APs

4.      the firewall

5.      some switches that are connected to:

·         one server (which is joined by wire connectivity to administrative offices)

·         one server (which is joined by wire connectivity to 3 computer labs)

·         and the access points [which connect one computer in each classroom, the teachers’ devices and 24 tablets (of the school) that are used by students].

So far, we did not use frequently cloud service and currently we hope to active this too.

We would like to use the cloud to store documents and activities related with e-learning experiences of students and teachers too. For example:

1.      on the hand, students will be involved in e-learning activities (as Flipped Classroom, or Collaborative learning, or e-Twinning project) by BYOD;

2.      on the other hand, teachers will be involved in training activities by using Moodle platform, webinars, fora (forums) and so on.

In relation to these activities, the idea of Hermann about possible partners is very interesting for us.

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We don't have any industry partner for the development of the infrastructure, but we have several partners that work with us providing learning spaces and online activities, like Cisco and Treccani (the institute for the Italian Encyclopedia)

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In our school there is not any external company that help us continuously on the management and the development of our infrastructure. There are only two activities that are involved by external collaboration: our web site (continuative) and the network cabling (occasionally). I agree on the close collaboration between  teachers group and an industry partner for developing and manteining the digital innovation of  school regarding respective roles, specialization and needs.

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Unfortunate, our school doesn't have any industry partners for ICT.

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Unfortunate, our school don't have any industry partners.

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Unfortunate, our school doesn't have any industry partners.

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Unfortunate, we don't have any industry partners.

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Betül, Turkey We use National servise an have no partners

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Betül, Turkey We use National servise an have no partners

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Currently our infrastructure is not big enough to require full time support. Our internet connection is provided by the PDST and we do occassionally get support from a local IT firm. Many daily issues are looked after by myself and one or two others

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Our computer department works with a company named Þekking. They have the servers and taka care of backups and other technical stuff.

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No, we don't have any industry partners.

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Unfortunately, our school does not have such a partner. It would have been great to have the chance of working with industry partners like Mr Hermann. Hopefully, this will be possible as soon as possible. I believe that this will lead to a better development of the school infrastructure

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In a large school there is a need to have a very great control so that there is no lack of signal and connection because young people use it in an interactive way.

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Hermann has made a tremendous job. We don't have such a partner.

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Greece

Very nice job...
At Greece we don't have industry partner's in our schools

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We have an external company that we pay if we cannot solve the problem. If there is an external problem we have an 24h phone from the company provider that help us to return the service or replace the broken equipment (usually router changes)

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As the other collagues from Greece have noted, industry partners in schools are frowned upon.

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We don't have any partnership with industry partners in my school.
Very nice work.

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Most of our School dont work with any Company so we havent any partner

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Our school has not a industry partner. My school is a lower secondary school.

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No we do not work with an external partner.

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Unfortunately we don't have any partnership with industry partners.

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We don't have any partnership with external administrators. The management of the internal network is "in my hands". We contact external experts only when I can't solve the problem. In the future we are planning to develop our infrastructure and to do this we shall ask for collaboration of industry partners.

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No, we don't work with industry partners.

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The main problem in my school is that the number of students and teachers is increasing and our network capacity to meet our needs is now insufficient, so we have to implement and optimize it. It is managed by a private admin.

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No, we don't work with industry partners.

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Our contracted technician solves the problems that we can't but often times items will be outside of his field of knowledge. e.g. For IWB problems, I contact their customer support, the networked phone system was installed and is supported by another local supplier. Support is piecemeal and time consuming to access.

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No, we don't work with industry partners.

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We are currently not working with external partners, but are planning on doing this in the future. We will start a BYOD project, it can oy be successfull with support from external partners. Because they have more experience and know-how, en because the school does'nt have the recource to hire thestaff (also, wages for people with these skills are higher in companies so, in general, it is difficult to find the capable personal as a school)

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Our Internet provider Deltanet. Our servers are supported by a private company paid for by the school.

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No, I do not work with any industrial partner.

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In my school we don't work with industry partners.

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As a ICT high school we get technical assitance from educational administration for the server, the network infrastructure and the interactive whiteboards. For hardware issues, we have a technical support provided by a private company that the high school pays from the annual budget.

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We do not work with outside companies. Only when the problem can not be solved do we seek an external solution.

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Usually when there is a problem the IT teachers from the school tries to fix. If not able to do, there are external persons working as a technical support covering several schools in the city and maintaining the infrastructure.

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In my school there is an external administer who deals with the school web site and technical problems. Anyway, to contain costs, the school calls him when computers don't work in the staff office; so, computers for students often don't work. One colleague of mine, expert at computer stuff, sometimes solves these problems.

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We do not give any support to the private sector in our school. We are going through problems with our own school budget and our own skills. We want support from companies that we understand from outside the school in places where knowledge and skill are not enough.

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In my school there is an external administer who deals with the school web site and technical problems.

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No, I´m sorry. I haven´t partners in the industry.

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In my school no industy support the development of our infrastructure

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interesting video

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We work with an external company but I would not call them "industry partner" since they just show up once in a month: either when something is already broken or when they just happen to come around.

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Because of working in  small schools, we don't have technical assistants. We hope that our Ministery of Education will allow them in each school.

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My school has 12 laboratories and offices are networked. In addition, we have a dedicated network for the electronic register. We have four technical assistants. I, in addition to being a professor, are the technical office manager.

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My lab is not so large a complicated... I work in a small school (82 pupils) so we have an external help simetimes by the state, other times from a private tecknician. The only problem is our pCs are very old...(windows xp)

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We get technical assistance from a separate IT department in town. We are not in direct contact with the technology industry.

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Our school don't work with  external industry partners. But this would be interesting.

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We are supported by internal technical who depend on the public administration.

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I don't work with industry partners, but  I would like to collaborate in some way with specialized companies because I think it would be useful for my teaching profession.

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I don't work with some external industry partners because they aren't interested in collaborating with teachers after installing their machines at school. Moreover, they follow a different point of view in doing their job because they work for a private company while the teachers work for a public school which is inspired to civil and democratic rights to give everyone the European key competencies for citizenship.

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We use an outside support company for technical support and to help us maintain our infrastructure.
When we have a problem, we try to solve it by ourself and if  we can't or haven't got enough time to do, then we call them.

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We are supported by internal technical staff of the school and not external

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Yes, we use an outside support company for technical support and to help us maintain our infrastructure.

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We have support through our Systemsengineer on site, as well as external Partners for professional development and consulting - it is not possible otherwise to keep track on so many different technologies in place

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In my school we have an  internal support.  No industrial partners are involved.

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I'm not in charge of technical aspects related to the infrastructure. What I can add is that depending on the local provider of our Mayor's office the net is not so good.

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In my school there is a charge for infrastructure. The Wi-Fi network is managed by a private company. The network is too slow.

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Nafpaktos Greece
My school does not have any Industrial partner and any support we have is provided by the Minister of education through specialized ICT teachers

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My school don't have any industrial partner for supporting and development of our infrastructure.

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Sooner or later the optical fibre will reach us, providing more bandwidth and getting things more complicated at the same time. I expect we will need externalized assistance. At the moment there is an expert member of the staff who is taking care of the network administration.

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I'm a Spanish teacher in a technician institute. We have internal support  No industrial partners are involved.

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Yes, we use an outside support company for technical support and to help us maintain our infrastructure. They have remote access to our server and all devices in the building. They do regular onsite calls too. The insure backups are done and icences are updated.

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In my school no industrial partners are involved in supporting the development of our infrastructure.

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I'm an English teacher and I don't manage the infrastructure. I would like to make proposals to improve our network. We have a person who resolves easy technical internet or computer problems. My school is served by Telecom but we don't have an external support.

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No industrial partners are involved. Technical support is through a local support office maintained by the Ministry of Education , in which specialised ICT teachers work.

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We have two external partners, Perftech and Kron Telekom, that provides maintenance and support for our infrastructure and ip telephony. For example, if something is not working properly, we are contacting their heldesk and technician comes to our school to check and solve the problem. The good thing about this is imidiate help and the bad one are high costs.

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In my school we work with industry partners that help and support the development of our infrastructure. The school site, the electronic register, secretarial services are remote services and this improves network utilisation

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In my school, as it is a Public school, when we have problems with the network or any ICT device, we can contact a company that is subcontracted by the Government. The problem is that they have very few technical people to attend a great area, so it lasts a lot to solve problems. Government allows schools (if we can afford it) to pay for these services to external companies, but in my experience, they are not so fast either, and it takes you the same time and effort filtering, explaining and guiding them to the problems and paying for it as well.
We don't have so many services as the video shows (no mail, no bring your own device...) , but I think we should investigate how to do backups to increase our security.

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Unfortunately I teach English in my school and i don't manage the infrastructure, but I would like to make proposals to improve our network. There is a responsible for the infrastructure and two lab technicians but they are not so attentive and careful to the real needs of teaching and learning. The project of the wifi network has been managed by a private business which does not support us when there is a problem. The network is too slow and it is impossible to work in BYOD.

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Support in Greek schools is provided by technical centres, usually well enough

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Of course, we need to keep in touch with the industry partners if we want to know the last tendencies that are better for us. We have contact with a Meraki partner and Apple partner.