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Head of Global Knowledge Management - Manufacturing Technology - Sanofi Pasteur
Burning issues:

KM often not on the top of priorities. How to make it recognized as a common denominator without program / projet budget/payback constraints.

How to make users also providers of Knowledge ?

Expectations:

Culture change and awareness on KM, change of mindset and the personal WHY

Use of KM in GxP contexts (with regulatory authorities)

How to make valuable a KM system : performance assessment, KPIs to make benefits visible

how to make the KM hold by the users for better promotion

Job position, skills and reporting of the knowledge manager in the organization

How to keep KM simple, effective and focused

Tools sharing of good practices

Tools:

What the best IA tool for searching functionalities and best tool for KM portal ?

What are the technologies applied on KM system

Sharepoint/ Yammer about KM?

Contact : carole.diaz@sanofi.com

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R&D Manager Beaulieu International Group

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R&D Manager Beaulieu International Group

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Burning issues:

Set up knowledge management strategy and tool.

Prepare organization for 'culture change' from individual (knowledge = power, so no sharing) to teams and groups.

Expectations:

What tools and platforms do exist?

How are companies organizing?

How to avoid that few people contribute while others just take and never give?

Tools:

Sharepoint

Contact:
anneleen.de.smet@bintg.com

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Violette Mulot

R&D Knowledge Manager
Air Liquide

Burning Issues:

- Strengthen our knowledge management system

- Be able to measure the impact

- Set up a KM mindset

Expectations:

- Learn more about the different types of tools : roles, added values, risks,...

- Share practices with other companies

Tools :

- Catch external Knowledge

- Capitalize and share internal Knowledge

- Sharing practices

Contact:
violette.mulot@airliquide.com

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Global Network & Communities of practice Manager at Royal Philips

Burning issues:
Knowledge management is a must in Philips, informing employees isn't a issue, it is changing the culture to share, re-use and improve what we already know. Seeing the benefit in that is not that hard, but acting on it is. For an innovative mindset company it is a big movement to establish. Removing silo's and save time, be more efficient.

Expectations:
- Maturity levels
- How to keep KM simple but effective
- What tools do others use
- KM learning curriculum

Tools:
- Learnings APQC
- Sharepoint/ Yammer

Contact: annemarieke.meester@philips.com
www.linkedin.com/in/annemarieke-meester-van-velzen-4b278a1

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Knowledge Manager
Air Liquide IT

Burning issue:
Deploy from scratch a Knowledge Management Strategy for Worlwide IT Infrastructures (started one year ago)

- Your expectations from the meeting
Get inspired by sharing knowledge and collaborate on defining the Key main priorities on the Strategies.
Compare our KM Tools and Theories to accomplish our objectives of a more collaborative company

- The tools you use.
Servicenow
AODocs
GSuite
Lumsites
Awesometables

Contact
arnaud.goutagneux@airliquide.com
https://www.linkedin.com/in/arnaud-goutagneux-987099a8/

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Head of Programme & Members Relations
EIRMA - European Industrial Research Management Association

Burning issue:
We are working on our communication tools and strategy.

Expectations:
- To make sure that participants and speakers spend a smooth and valuable meeting
- To learn from speakers and participants experience in KM toolbox

Contact:
ajablonski@eirma.org
https://www.linkedin.com/in/aureliejablonski/

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Knowledge management officer – responsible for daily management of R&D knowledge management platform.

Burning issue:
How to keep an overview of all existing and developing knowledge, and act on it. Also; how to convince people to make (the best) use of the KM tools and processes we have.

Expectations:

Benefit from (new) KM practices and successes

Hope to contribute to other participants’ learnings

How do others keep their users satisfied but contributing?

Learn on knowledge awareness and culture

Tools:

Strategy input from survey: ‘KM 2018 and beyond’

Knowledge platform ‘One’

Contact:

arno.janssen@frieslandcampina.com

https://www.linkedin.com/in/janssenarno/

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         Jean-Yves Lamant Global R&D  Quality Management Director and member of the Knowledge management platform steering committee. 

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         Jean-Yves Lamant Global R&D  Quality Management Director and member of the Knowledge management platform steering committee. 

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Burning issue: How to convince people to share their knowledge within  the Knowledge base and use it to solve the technical challenge they have including REX?

Expectations:
1- exchange on the effectiveness of the tools used to capture the knowledge and make it easily usable to others. 2- Hear about solutions to promote a true sharing mindset 3- Hear about solutions to measure the (re) use of the formalized knowledge

Tools:
- Meetsys i2Kn for KB
- Share point

Contact:  jean-yves.lamant@arcelormittal.com

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Product System Engineering Manager - ComAp

Burning issue:
Fighting for knowledge management resources and increasing its priority. Finding suitable tools for knowledge management and its seamless sharing among delivery teams.

Expectations:
Learn about KM in other companies, how do they promote it, what tools do they use, where do they see the biggest added value and how it helps other processes.

Contact: https://www.linkedin.com/in/tomáš-vydra/

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EMEIA Knowledge Manager – EY

Burning issue:
Leveraging digital within Knowledge management (developing my own skills and use it to prove KM ROI).

Expectations:
- To learn from other participants about their KM maturity, tools and means they use to make KM recognized, supported and sponsored.

- To share about my own experience and especially around digitalization of KM and our approach to promote and enable a knowledge culture

Tools:
- Knowledge plan

- Discover (internal knowledge sharing/searching platform)

- External Sources

- Collaborative tools (Yammer…)

- Instruction led and digital knowledge trainings.

Contact:
bastien.castets@fr.ey.com      https://www.linkedin.com/in/bastien-castets-66b9b38/

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Knowledge Manager - Symbio

Burning issue:
Structure KM strategy and get the related activities prioritized in the teams by the management.

Expectations:
- To learn what KM Tools others are using that I can apply in my work
- To see how knowledge issue is handled in other companies especially in fast growing companies with severe resources limitation

Tools:
Under construction

Contact:
berangere.guicherd@symbio.one
https://www.linkedin.com/in/bérangère-guicherd-976a6921/

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Chief Knowledge Officer, AFCONS Infrastructure &
Chair 2019 KM Global Network

Burning Issue:
Embedding a Culture of Learn, Share and Grow; Have a measurable impact on Business

Expectations:
- To learn what KM Tools others are using that I can apply in my work
- To contribute to the participants in an impact-full way

Tools:
- Mission 10000
- Learn Before, During, After Model
- Gamification

Contact:
rudolph@afcons.com &
linkedin.com/in/rudolf-d-souza-58195820