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Overall very good e-portfolio. You took time to review the different activities and find relevant examples, like for the motivation or conflict management module. Read carefully the instructions as you are not always responding to what is asked. You are missing the job hunting pyramid exercise on Moodle and your thoughts of what are the biggest takeaway from the videos of the hospitality knowledge module.

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Reflect on what defines Luxury in today's world (think about the communication methods we talked about, has the definition of luxury changed in the last 10 years?
Luxury is a concept it is something that not everyone can create or acquire. Luxury is a state of comfort that involves a lot of money. Many people usually have different ideas depending on where they come from etc; but the definition of luxury is shared across the globe. It is something people have in common; either wishing of it or living it. I think the definition of luxury ha snot changed a bit, it has remained. If anything maybe has increased because so many more things are now associated with it (things that did not exist in the 1800s).
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Unconscious bias:
It is not easy to manage bias because we do it without realising. So being aware when it happens and try to block it and try to use other methods to find information or behave.
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Screenshot of DM:

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Evaluation of hotel website:
Accor-> 10/10
Three Themes:
-Sustainability/Environment
-Covid/ Sanitaire/Health
-Heartist (employee importance)
Can corporate social responsibility survive poster

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Green Illustrated Leaves Nature Environmental Protection Poster

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Forum answers->
What motivates you personally?:
There are a lot of things that motivate me... One of them being thinking of my long-term goals it helps me keep going to achieve these goals. The fear of failure and shame keeps me motivated. Wanting to make my family proud keeps me going.  By making To-do lists I am able to keep track of my tasks and checking things off the list is one of the most satisfying tasks ever! Lastly, the thought of being the best version of me gives me the strength to wake up everyday and work harder than yesterday!!!! Doing something I enjoy and doing it well is rewarding itself; but if I am doing something I do not necessarily enjoy the thought of it being over makes me work hard to not have to go through it again...
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Hospitality motivation tools forum:
Hotels find ways to keep their staff motivated which can be quite difficult sometimes. In my past internship experiences working with Accor they have a special program for the staff. "we are heartist". Everyone works with their heart wether it is chef, housekeeper, concierge or security guard. They have employee of the month and recognise any good behaviour that benefits the group by sharing it in the weekly newsletter. Knowing your work is acknowledged and rewarded is the best feeling and best motivation. We always worked as a team wether you were a manager, owner, employee or intern everyone was involved and treated equally. The system of hotel benefits are also given the discounts with the hotel group, possibility to win a night at the hotel (friendly competition) to keep everyone working at 100%. I think rewards is a great way to motivate but also simple words like "Good Job; You can do it!" help as much knowing someone else believes in you.

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screenshot of quiz

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Write a short description of how the conflict in the workplace can be negative and positive, have you ever experienced this, if so, what happened and how was it resolved.
In my last internship I was not involved in conflict but I did witness conflict between two of the supervisors in the housekeeping department. The conflict was due to miscommunication and could have been avoided if they had simply had a meeting and talked to the GG.  The first supervisor had the training session on Tuesday and the other had it on Friday (which was the day off). So they agreed to switch days because supervisor 1 couldn't make it on Tuesday. supervisor number 2 did not show up on Tuesday neither on Friday. Claiming they had a conversation exempting both of them from work. The GG Called them both in her office to find out the thruth and understand both parties. In the end the lack of communication created a useless conflict which slowed down the HK service for the week. Now every decision of switching has to go through GG to avoid another situation like this. Conflict allows us to learn from our mistakes and come up with better work behaviour towards one another.

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Activity: Steps To Defusing Work Place Conflict

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Activity: Steps To Defusing Work Place Conflict

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conflict management; Moodle screenshot

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screenshot

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The role of a mentor and the role of a mentee...

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My personal feedback from my mock interview on Symplicity.

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These are my top 3 companies...

1) Accor
I chose Accor because I have worked with them before and I enjoy the group very much. I always have them in the higher ranking because they have so much to offer and I would not mind working for an Accor hotel for my next internship.
2) Four Seasons Hotels and Resorts
I chose Four Seasons because it is my favorite hotel chain in the world. I have never really known why but its the class the luxury of it all that makes me want to work for them. My dream is to one day open a Four Seasons back home.
3) Rosewood Hotel Group
I chose Rosewood because I have been looking at a hotel for my internship in the Bahamas. I thought by attending I could upper my chances of getting an internship at Baha Mar.

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Great work on your E-portfolio, well done!

It would be great if you could allow comments in your settings so we can give you feedback for each activity under.

- Self-reflections,
Great to see that you have discovered that you place the most importance on a healthy work/life balance.

- Mentoring,
You are absolutely right that a mentor is someone who shares their life experiences and knowledge, well done.

- Self-reflection part 2- SMART goals
Wonderful to see that you would like to open your own chain of hotels one day, and I do hope that learning how to set manageable goals will assist you in getting there.

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Goals

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Forum: Positives and Negatives of Management Styles, Thoughts.

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Forum: Positives and Negatives of Management Styles, Thoughts.

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Management style forum:
In my last internship at Movenpick Abidjan, I came across a democratic manager. She was a responsible for the whole department and she did have the final word. She did give the chance to everyone to express themselves and give an opinion. I thought this was great leadership because the only way to improve is by taking feedback and improving and that cannot work if only one person calls the shots. I think this creates a better work environment for everyone, both managers and employees! Motivates everyone!!!

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Career Planning Self Reflection Part 1 C

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Career Planning Self Reflection Part 1 C

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All documents in one

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Career Planning Self Reflection Part 1 B

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Career Planning Self Reflection Part 1 B

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Work Values

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Effective Internship Search Strategies

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Career Planning Self Reflection Part 1 A

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Career Planning Self Reflection Part 1 A

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Skills Audit

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Effective Internship Search Strategies

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As a second year student at Les Roches, I am looking forward to gaining more work experience and achieving my goals of making a name for myself in the industry. To this end, I am looking for a three-month internship, preferably in Front Office, Food & Beverage or Events. Due to covid-19 I was not able to fulfil my first internship but hopefully I will be able to finish what I started in March.

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Frederika Yace - Les Roches Crans-Montana Global Hospitality - Crans-Montana, Valais, Switzerland | LinkedIn

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As a second year student at Les Roches, I am looking forward to gaining more work experience and achieving my goals of making a name for myself in the industry. To this end, I am looking for a three-month internship, preferably in Front Office, Food & Beverage or Events.

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Effective Internship Search Strategies

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Browse for hospitality students, alumni and professionals on Hosco.

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Effective Internship Search Strategies