# data[].attributes.body
Make your sitemap available to Google (Submit your sitemap to Google)

There are two different ways to make your sitemap available to Google:

Submit it to Google using the Search Console Sitemaps tool

# data[].attributes.body
Happiness Officer (Strikingly)
Apr 13, 12:58 PM CST

Hello, John!
Here’s the transcript of our previous conversation. If you need more help, feel free to contact us again.
Cheers!

Wendy | Happiness Officer

Plan: pro
Url: https://www.strikingly.com/s#/
Browser: mozilla 52.0
OS: Win32
User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:52.0) Gecko/20100101 Firefox/52.0
promptMode: false

Wendy (Thu, 4/13/2017, 12:09:14 pm Asia/Shanghai)
Hello. How may I help you?

John Newell (Thu, 4/13/2017, 12:09:14 pm)
Hi Wendy - I am having trouble with sitemap submissions to Google Webmasters - I have followed the strikingly directions- but still get denies listing due to "1 error" can you help?

John Newell (Thu, 4/13/2017, 12:09:32 pm) site is hydrajetshowers.com.au

John Newell (Thu, 4/13/2017, 12:09:54 pm)
hydrajet.strikingly.com

John Newell (Thu, 4/13/2017, 12:10:12 pm)
Google advice :
We encountered an error while trying to access your Sitemap. Please ensure your Sitemap follows our guidelines and can be accessed at the location you provided and then resubmit.

Wendy (Thu, 4/13/2017, 12:11:10 pm)
Hi, John! May I ask if you have already verified the site as well with Google Webmasters Tool?

John Newell (Thu, 4/13/2017, 12:11:26 pm)
I am having same issues with bigberry.strikingly.com / thebigberry.com.au

John Newell (Thu, 4/13/2017, 12:12:43 pm)
verification - that is ALSO an issue as the code dropped in a planned also gets rejected. ( at least in thebigberry ) _ I will just check hydrajet now

Wendy (Thu, 4/13/2017, 12:15:02 pm)
Thank you. Will you be comfortable sharing your Google Webmaster Tools login information with me? You can create a temporary password and change it once I am done checking.

John Newell (Thu, 4/13/2017, 12:15:30 pm)
OK - let's focus on the big berry -

John Newell (Thu, 4/13/2017, 12:15:38 pm)
I'll get the logins

Wendy (Thu, 4/13/2017, 12:16:49 pm)
Sure. Let me know if you're ready.

John Newell (Thu, 4/13/2017, 12:16:56 pm)
accounts.google.com
magillamax@gmail.com
EdieOtto34Conrad

John Newell (Thu, 4/13/2017, 12:17:03 pm)
I trust you

John Newell (Thu, 4/13/2017, 12:17:16 pm)
I'll just signout ..

Wendy (Thu, 4/13/2017, 12:17:48 pm)
Thank you. Please give me a few minutes, i'll also get back to you every now and then for permissions in case.

John Newell (Thu, 4/13/2017, 12:18:04 pm)
ok. thanks

Wendy (Thu, 4/13/2017, 12:19:10 pm)
I am back. It is not accepting the password EdieOtto34Conrad. Did I have it right?

John Newell (Thu, 4/13/2017, 12:19:44 pm)
One moment - I have several accounts

Wendy (Thu, 4/13/2017, 12:19:50 pm)
Okay.

John Newell (Thu, 4/13/2017, 12:21:55 pm)
changed it - try EdieOtto34%%

Wendy (Thu, 4/13/2017, 12:22:15 pm)
One sec please, let me try that.

Wendy (Thu, 4/13/2017, 12:23:34 pm)
Hmmm, it still says wrong password. Email is magillamax@bigpond.com and the password is EdieOtto34%%

John Newell (Thu, 4/13/2017, 12:24:39 pm)
that is wierd - gmail account is @gmail .... let me try again - sorry about this ( auto password managers make it harder )

Wendy (Thu, 4/13/2017, 12:25:01 pm)
No worries :) I'll be here.

John Newell (Thu, 4/13/2017, 12:29:19 pm)
Reset -
Frt84z0pQ
just give me a minute to log out

John Newell (Thu, 4/13/2017, 12:30:15 pm)
logged out
Magillamax@gmail.com
Frt84z0pQ

Wendy (Thu, 4/13/2017, 12:31:20 pm)
Thank you. I am logged in now. Let me check on thebigberry website first.

Wendy (Thu, 4/13/2017, 12:32:16 pm)
I am back. Is it okay if I republish http://www.thebigberry.com.au/?

John Newell (Thu, 4/13/2017, 12:32:25 pm)
yes

Wendy (Thu, 4/13/2017, 12:34:00 pm)
Great. I'll get back to you again. Please hold.

John Newell (Thu, 4/13/2017, 12:34:21 pm)
thank you

Wendy (Thu, 4/13/2017, 12:36:43 pm)
https://static.livechatinc.com/6783761/OOABPYW7ZE/569e2d61da0eda894b81799c42c2db72/Screenshot_041317_123628_PM.jpg

Wendy (Thu, 4/13/2017, 12:37:00 pm)
Site verified and sitemap submitted now, John.

Wendy (Thu, 4/13/2017, 12:37:15 pm)
Are we going to chec

k on the other site too?

John Newell (Thu, 4/13/2017, 12:38:12 pm)
No - I'll reheck and get back to you - was there anything that hadn't been done ? Did you have to fix anything?

John Newell (Thu, 4/13/2017, 12:38:56 pm)
actually - yes - please check hydrajetshowers.com.au

John Newell (Thu, 4/13/2017, 12:38:58 pm)
thanks

John Newell (Thu, 4/13/2017, 12:39:37 pm)
it has been advising me - sitemap.xml - 1 ERROR

John Newell (Thu, 4/13/2017, 12:39:55 pm)
and it has been "pending" for ages

Wendy (Thu, 4/13/2017, 12:40:38 pm)
Actually what I did was republish, verify and then republish again.

Wendy (Thu, 4/13/2017, 12:40:54 pm)
Once it showed verified, I then submitted the sitemap.

John Newell (Thu, 4/13/2017, 12:41:04 pm)
OK- I'll take note of that .....

Wendy (Thu, 4/13/2017, 12:41:15 pm)
Sometimes it doesn't get through on the first try :)

John Newell (Thu, 4/13/2017, 12:41:22 pm)
guess so

Wendy (Thu, 4/13/2017, 12:41:37 pm)
Let me check on hydrajetshowers.com.au. Give me a minute.

John Newell (Thu, 4/13/2017, 12:41:48 pm)
thanks you kindly

Wendy (Thu, 4/13/2017, 12:45:44 pm)
Is it okay if we remove the property and add it again? I'd also ask if it's okay to republish the site?

John Newell (Thu, 4/13/2017, 12:45:57 pm)
yes

Wendy (Thu, 4/13/2017, 12:46:46 pm)
Thank you. I will get back, sorry to keep you waiting.

John Newell (Thu, 4/13/2017, 12:47:11 pm)
no worries - you have been very helpful

Wendy (Thu, 4/13/2017, 12:49:59 pm)
I am done now. Will there be anything else I need to check before I log out?

John Newell (Thu, 4/13/2017, 12:50:27 pm)
no that's awesome ! thanks !!!!!

Wendy (Thu, 4/13/2017, 12:50:44 pm)
Both domains are now verified and sitemaps were submitted too.

Wendy (Thu, 4/13/2017, 12:50:57 pm)
One sec please let me logout so that you can check.

Wendy (Thu, 4/13/2017, 12:51:27 pm)
There, I am now out. Can you check now on your end?

John Newell (Thu, 4/13/2017, 12:52:06 pm)
shall do

Wendy (Thu, 4/13/2017, 12:52:12 pm)
What I did for the second domain was delete the property and add it again. Same process, publish the site after verification and after sitemap submission.

John Newell (Thu, 4/13/2017, 12:53:22 pm)
All looks good - just a process of it ot ISN'T right - back out and try again -- all the way back to the strikingly dashboard ? yes?

John Newell (Thu, 4/13/2017, 12:53:49 pm)
and Publish = verify = publish

Wendy (Thu, 4/13/2017, 12:54:06 pm)
Yes, that's it. Same for the sitemap too :)

John Newell (Thu, 4/13/2017, 12:54:31 pm)
thanks again !!! You are a legend !

Wendy (Thu, 4/13/2017, 12:54:45 pm)
It was my pleasure :) Are we good now?

John Newell (Thu, 4/13/2017, 12:54:57 pm)
ABSOLUTELY !! 8-)

Wendy (Thu, 4/13/2017, 12:55:31 pm)
Great! Thank you for dropping by and please feel free to chat back anytime if you need help or for other concerns :)
P.S.
How did we do? How did we do? Let us know here!
Have any awesome ideas that can't wait?
Chat with us!

# data[].attributes.body
John Newell (Sun, 4/16/2017, 02:19:30 pm)
Recently got help ..... securing google verification of website ....all fixed

John Newell (Sun, 4/16/2017, 02:19:31 pm)
but

John Newell (Sun, 4/16/2017, 02:20:23 pm)
now - the domain name www.thebigberry.com.au is delivered OK but the URL is www.bigberry.strikingly.com/.... for every page.

John Newell (Sun, 4/16/2017, 02:21:05 pm)
Client not happy - i just want to remedy this and ensure set up with domains is correct with future clients

John Newell (Sun, 4/16/2017, 02:21:15 pm)
How is this remedied?

John Newell (Sun, 4/16/2017, 02:21:26 pm)
eg http://bigberry.strikingly.com/berries

John Newell (Sun, 4/16/2017, 02:21:50 pm)
should be www.thebigberry.com.au/berries

Sharon (Sun, 4/16/2017, 02:22:03 pm)
Thanks for providing me more details. Please give me a few minutes to check on it.

John Newell (Sun, 4/16/2017, 02:22:09 pm)
no worries

Sharon (Sun, 4/16/2017, 02:24:14 pm)
May I ask a screenshot of the DNS settings of thebigberry.com.au, please.

Sharon (Sun, 4/16/2017, 02:24:24 pm)
I'd like to take a closer look and see what help I can do.

John Newell (Sun, 4/16/2017, 02:24:36 pm)
getting that now...or I can give you access

Sharon (Sun, 4/16/2017, 02:24:56 pm)
Oh, sure. That would be great! :)

Sharon (Sun, 4/16/2017, 02:27:49 pm)
How is it going?

John Newell (Sun, 4/16/2017, 02:28:03 pm)
https://padlet.com/socialas/9a96d18p5j2d

John Newell (Sun, 4/16/2017, 02:28:17 pm)
should get you in without password -

John Newell (Sun, 4/16/2017, 02:29:45 pm)
access OK?

Sharon (Sun, 4/16/2017, 02:29:50 pm)
Thank you! Let me check on it.

John Newell (Sun, 4/16/2017, 02:30:00 pm)
added next..

Sharon (Sun, 4/16/2017, 02:32:42 pm)
From what I saw, the URL forwarding is set to forward to http://bigberry.strikingly.com/ and the CNAME www pointing to dns.strikingly.com is not yet set up.

John Newell (Sun, 4/16/2017, 02:33:21 pm)
it WAS working - what do I need to change ?

Sharon (Sun, 4/16/2017, 02:33:24 pm)
Here's a screenshot that I've added a note for the correct URL that you need to add on the redirection.

Sharon (Sun, 4/16/2017, 02:33:31 pm)
https://static.livechatinc.com/6783761/OOWHPOL2SM/64b14ce52867d3dcd913cb9a4585a1b6/Screenshot_041617_023327_PM.jpg

John Newell (Sun, 4/16/2017, 02:33:54 pm)
Uh huh - let me do that ...

Sharon (Sun, 4/16/2017, 02:34:14 pm)
Then set up CNAME www and point it to dns.strikingly.com.

John Newell (Sun, 4/16/2017, 02:35:31 pm)
Updates 1st part

Sharon (Sun, 4/16/2017, 02:35:37 pm)
Cool!

John Newell (Sun, 4/16/2017, 02:35:38 pm)
doing next

John Newell (Sun, 4/16/2017, 02:35:47 pm)
you can check on padlet link

Sharon (Sun, 4/16/2017, 02:36:30 pm)
Is it the third screenshot?

John Newell (Sun, 4/16/2017, 02:37:23 pm)
3rd image is redirection updated - correct?

John Newell (Sun, 4/16/2017, 02:37:33 pm)
adding CNAME now

Sharon (Sun, 4/16/2017, 02:38:05 pm)
The third screenshot still showing that the redirecting URL is still http://bigberry.strikingly.com/. It should be. http://www.thebigberry.com.au/.

John Newell (Sun, 4/16/2017, 02:38:36 pm)
I have updated =maybe it hasn't "taken" as yet - I'll recheck fist

John Newell (Sun, 4/16/2017, 02:38:39 pm)
first

Sharon (Sun, 4/16/2017, 02:38:56 pm)
As for the

The Big Berry - Farm Fresh Yarra Valley BerriesBlueberries, Raspberries & Blackberries. Direct from the farm at Farmgate Prices. Fresh and freshly Frozen, deliciously healthy Yarra valley berries.

4th screenshot, yes. CNAME record.

John Newell (Sun, 4/16/2017, 02:39:21 pm)
3rd shot = redirection = that MIGHT take a while to delegate as such ? yes?

John Newell (Sun, 4/16/2017, 02:39:43 pm)
I refreshed the page and it shows the updated into

John Newell (Sun, 4/16/2017, 02:39:49 pm)
info

John Newell (Sun, 4/16/2017, 02:39:56 pm)
so = CNAME .....

Sharon (Sun, 4/16/2017, 02:40:06 pm)
Yes, that's correct.

John Newell (Sun, 4/16/2017, 02:40:35 pm)
CNAME Do i just add dns.strikingly.com ?

Sharon (Sun, 4/16/2017, 02:40:43 pm)
Can I also have a screenshot of the reidrecting URL that you are seeing on your end, please?

Sharon (Sun, 4/16/2017, 02:41:18 pm)
Please send me a screenshot of the required fields for the CNAME.

John Newell (Sun, 4/16/2017, 02:42:40 pm)
I type in www.thebigberry.com.au and the URL changes to http://bigberry.strikingly.com/

John Newell (Sun, 4/16/2017, 02:42:54 pm)
I'll get the fiedls for CNAME

Sharon (Sun, 4/16/2017, 02:43:22 pm)
Is it okay if I ask your domain logins so I can take a closer look and see what help I can do?

John Newell (Sun, 4/16/2017, 02:44:14 pm)
no problem - one moment

John Newell (Sun, 4/16/2017, 02:44:47 pm)
I'll give the URLS as well - both reeseller and Execute2/ need to be used

John Newell (Sun, 4/16/2017, 02:45:08 pm)
https://theconsole.tppwholesale.com.au/reseller/

Sharon (Sun, 4/16/2017, 02:45:09 pm)
Thank you!

John Newell (Sun, 4/16/2017, 02:45:18 pm)
CL-39311

John Newell (Sun, 4/16/2017, 02:45:45 pm)
y^tdf$eR6 ( is password )

John Newell (Sun, 4/16/2017, 02:46:01 pm)
domain name is thebigberry.com.au

John Newell (Sun, 4/16/2017, 02:46:11 pm)
I am logged out

Sharon (Sun, 4/16/2017, 02:46:23 pm)
Let me try on my end.

John Newell (Sun, 4/16/2017, 02:46:25 pm)
search domain
find it
then manage

John Newell (Sun, 4/16/2017, 02:46:28 pm)
OK

Sharon (Sun, 4/16/2017, 02:48:03 pm)
I am now on your account. Please give me a few minutes to check on it.

John Newell (Sun, 4/16/2017, 02:48:22 pm)
ok

Sharon (Sun, 4/16/2017, 02:48:52 pm)
I will now add the CNAME records to your domain settings.

Sharon (Sun, 4/16/2017, 02:49:18 pm)
https://static.livechatinc.com/6783761/OOWHPOL2SM/eec49535039847cb5bbf9c75d0dcbf9b/Screenshot_041617_024913_PM.jpg

Sharon (Sun, 4/16/2017, 02:50:07 pm)
I would need to remove the A records www, as it conflicts to the CNAME record.

Sharon (Sun, 4/16/2017, 02:50:16 pm)
https://static.livechatinc.com/6783761/OOWHPOL2SM/0e996d9857fb0a342e384f1c0ad60091/Screenshot_041617_025011_PM.jpg

Sharon (Sun, 4/16/2017, 02:53:12 pm)
Thank you for waiting.

Sharon (Sun, 4/16/2017, 02:53:47 pm)
I've already updated the DNS records of thebigberry.com.au.

Sharon (Sun, 4/16/2017, 02:54:00 pm)
Let me give you a screenshots of what I saw on my end.

Sharon (Sun, 4/16/2017, 02:54:26 pm)
https://static.livechatinc.com/6783761/OOWHPOL2SM/ceb5bbac60f2a66077693e03fae5aa76/Screenshot_041617_025421_PM.jpg

John Newell (Sun, 4/16/2017, 02:54:31 pm)
cool
getting yourshots uploaded so I can get this right - with this DNregistrar with future sites

Sharon (Sun, 4/16/2017, 02:54:50 pm)
https://static.livechatinc.com/6783761/OOWHPOL2SM/8e974292d73f9797c7bf81e8d7bc26c7/Screenshot_041617_025445_PM.jpg

Sharon (Sun, 4/16/2017, 02:55:34 pm)
Please give me more minutes to check on your site.

John Newell (Sun, 4/16/2017, 02:55:43 pm)
thanks -

Sharon (Sun, 4/16/2017, 02:57:34 pm)
Thanks for staying with me.

Sharon (Sun, 4/16/2017, 02:58:04 pm)
I'm glad to inform you that your site is now up and redirecting to http://www.thebigberry.com.au/! :)

John Newell (Sun, 4/16/2017, 02:58:10 pm)
you are welcome - thanks for getting this sorted out for me - TPP aren

Sharon (Sun, 4/16/2017, 02:58:12 pm)
https://static.livechatinc.com/6783761/OOWHPOL2SM/f492792175f144c18658cc4e13e8eba7/Screenshot_041617_025808_PM.jpg

Sharon (Sun, 4/16/2017, 02:58:33 pm)
If you are still having issues, pulling up your site, here's a few steps you can follow:

Sharon (Sun, 4/16/2017, 02:58:48 pm)
1. Clear your browsing history and cache. To make sure that your browser only pulls up new data.
http://www

The Big Berry - Farm Fresh Yarra Valley BerriesBlueberries, Raspberries & Blackberries. Direct from the farm at Farmgate Prices. Fresh and freshly Frozen, deliciously healthy Yarra valley berries.

.pcworld.com/article/246049/how_to_delete_your_browser_history.html

Open your site in incognito or private mode. Sometimes, browser extensions causes conflicts with our app.
http://www.wikihow.com/Activate-Incognito-Mode

Use a different browser.

John Newell (Sun, 4/16/2017, 02:59:16 pm)
hasn;t delegated here yet .....

Sharon (Sun, 4/16/2017, 03:00:00 pm)
It usually takes a few up to 24 hours to complete the propagation of the DNS settings globally.

Sharon (Sun, 4/16/2017, 03:00:40 pm)
You can also try clearing the history and cache of your browser, before pulling up your site. This is to ensure that new data will be pulled up.

Sharon (Sun, 4/16/2017, 03:01:53 pm)
Are you still there?

John Newell (Sun, 4/16/2017, 03:02:38 pm)
Still here - cleared cache Lost site altogether for the moment - see padlet

John Newell (Sun, 4/16/2017, 03:04:48 pm)
www. or htttp://www. neither working - no big problem as not open today being easter sunday === are you confidentall OK by tomorrow?)

Sharon (Sun, 4/16/2017, 03:04:57 pm)
It's because the DNS settings is on the process of propagation. I checked your site with http://redirectdetective.com/ and it shows that your root domain is forwarding to http://www.thebigberry.com.au.

Sharon (Sun, 4/16/2017, 03:05:32 pm)
https://static.livechatinc.com/6783761/OOWHPOL2SM/1371c6dbf669d0fe4624da71bed6a706/Screenshot_041617_030528_PM.jpg

John Newell (Sun, 4/16/2017, 03:05:38 pm)
so, all good - In Oz ir does seem to lag - especially lately

Sharon (Sun, 4/16/2017, 03:06:22 pm)
You can also try pulling up your site using other gadgets like your mobile browser.

John Newell (Sun, 4/16/2017, 03:06:53 pm)
trying now

John Newell (Sun, 4/16/2017, 03:07:48 pm)
dead on mobile too

Sharon (Sun, 4/16/2017, 03:07:49 pm)
I've also check your site using https://www.whatsmydns.net/#CNAME/www.thebigberry.com.au and it shows that it still not completely propagated.

John Newell (Sun, 4/16/2017, 03:08:18 pm)
will check tomorrow- i expect it will be there - if any problems I'll get back in touch -

Sharon (Sun, 4/16/2017, 03:08:20 pm)
https://static.livechatinc.com/6783761/OOWHPOL2SM/d0bd94f0c233c8f271527ff2f004e924/Screenshot_041617_030815_PM.jpg

Sharon (Sun, 4/16/2017, 03:08:49 pm)
https://static.livechatinc.com/6783761/OOWHPOL2SM/afbf6655c71fd7f541ad8e95c201e3a2/Screenshot_041617_030845_PM.jpg

Sharon (Sun, 4/16/2017, 03:09:10 pm)
Feel free to do so, John! :)

John Newell (Sun, 4/16/2017, 03:09:16 pm)
I get it - you're good !
I am in Melbourne - it's ALMOST here if it's OK with Sydney

John Newell (Sun, 4/16/2017, 03:09:43 pm)
Thanks - I appreciate your expert assistance - I have one more question

Sharon (Sun, 4/16/2017, 03:09:53 pm)
No worries! Sure :)

John Newell (Sun, 4/16/2017, 03:10:51 pm)
I have dozens of new domain names to register for new strikingly sites - what Domain Registrar DO you recommend for EASE of setup with strikingly and wide domain extension new GTLDS?

John Newell (Sun, 4/16/2017, 03:11:16 pm)
is there a "fee for service" at strikingly to set these up ?

John Newell (Sun, 4/16/2017, 03:11:46 pm)
it would be of value and time saving for me .... and you

Sharon (Sun, 4/16/2017, 03:13:42 pm)
Based on what I experience, I would recommend that you register your domain with Godaddy, as it is easy to set up and the propagation of the DNS is just a few hours. You can also register your domain with us and it will cost $24.95 per domain, per year.

Sharon (Sun, 4/16/2017, 03:14:09 pm)
Here's more details on how to connect GoDaddy domain: https://support.strikingly.com/hc/en-us/articles/214364378-GoDaddy-Domains

Sharon (Sun, 4/16/2017, 03:14:39 pm)
You can also check out our visual tutorial on how you can register your domain with us: https://support.strikingly.com/hc/en-us/articles/215046367-Registering-Domains-with-Strikingly

John Newell (Sun, 4/16/2017, 03:14:50 pm)
I find namecheap good - just wanted to see who you recommend

Sharon (Sun, 4/16/2017, 03:15:17 pm)
Oh, yeah. Namecheap is also easy to use. https://support.strikingly.com/hc/en-us/articles/214364778-Namecheap-Domains

John

wikiHowHow to Activate Incognito ModeThis wikiHow teaches you how to enable your browser's "incognito" window, which will allow you to browse without saving your history. Open the Google...

https://support.strikingly.com/hc/en-us/articles/215046367-Registering-Domains-with-Strikingly

https://support.strikingly.com/hc/en-us/articles/214364778-Namecheap-Domains

Since the domain was recently configured, you would need to verify your site.

If you also submit a sitemap after you have verified your site, you would need also to redo it again.

If you changed the configuration of the domain that is connected to your site or if you change the domain that is connected to your site, you would need to re-verify and resubmit the sitemap of your site

# data[].attributes.body
https://static.livechatinc.com/6783761/OOWHPOL2SM/d0bd94f0c233c8f271527ff2f004e924/Screenshot_041617_030815_PM.jpg

# data[].attributes.headline
Evidenced CHECK that CNAME is created correctly....

# data[].attributes.subject
Evidenced CHECK that CNAME is created correctly....

# data[].attributes.body
Thanks to Strikingly ( Sharon - yay )
.... ( TPP couldn't be bothered helping..... )

# data[].attributes.headline
This is your newer screen grab - this is unchanged ........

# data[].attributes.subject
This is your newer screen grab - this is unchanged ........

# data[].attributes.headline
"I need to remove the A records www, as it conflicts to the CNAME record."

# data[].attributes.subject
"I need to remove the A records www, as it conflicts to the CNAME record."