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This website will help you understand how much money you are entitled too under universal credit.

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Use the Turn2us Grants Search to find out which grants you may be eligible for.

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What is Universal Credit?/ Beth yw Credyd Cynhwysol?

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What is Universal Credit?/ Beth yw Credyd Cynhwysol?

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Universal Credit is a payment to help with your living costs. It's paid monthly - or twice a month for some people in Scotland.

You may be able to get it if you're on a low income, out of work or you cannot work.

If you live in Northern Ireland, go to Universal Credit in Northern Ireland.

Sign in

Sign in to your Universal Credit account if you already have one.

If you already get other benefits

Universal Credit is replacing the following benefits and tax credits:

Child Tax Credit

Housing Benefit

Income Support

income-based Jobseeker's Allowance (JSA)

income-related Employment and Support Allowance (ESA)

Working Tax Credit

If you're getting any of these benefits or tax credits, you do not need to do anything unless either:

your circumstances change

you get a letter called a 'Migration Notice' telling you that you must claim Universal Credit

You'll stop getting these benefits and tax credits when you or your partner claims Universal Credit. If you or your partner gets Pension Credit, this will also stop if one of you claims Universal Credit.

This will not affect any other benefits you're getting, such as Personal Independence Payment (PIP) or Carer's Allowance.

You can read more about how tax credits and Universal Credit affect each other.

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Universal Credit is replacing 6 other benefits with a single monthly payment if you're out of work or on a low income - eligibility, how to prepare.

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St Davids Day Fund/ Cronfa Dydd Gwyl Dewi

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St Davids Day Fund/ Cronfa Dydd Gwyl Dewi

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You can use it for things like equipment to help you learn, taking part in activities or enjoying a hobby, or furniture for your home.

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The St David's Day fund is money that you can ask for to help with your health and wellbeing, development and independence.

It isn't instead of other money you can get, it is extra support and does not have be paid back.

What can you use the money for?

You can use it for things like equipment to help you learn, taking part in activities or enjoying a hobby, or furniture for your home.

Who can get the money?

There are some rules about who the local authority can give the money to but it includes young people in lots of different situations, like:

young people looked after aged 16 or 17

care leavers under 18

care leavers aged 18 or over

young people who have left care but get back in touch with the local authority because they want to go back to education or training

young people who left care under a Special Guardianship Order

young people aged between 21-24 who are not in education or training but need help with money to live on their own

Make sure you ask

Ask your social worker or personal advisor for information about how the St David's Day fund works in your Local Authority and whether in your situation you can apply.

Don't miss out by not asking!

Things to ask

Ask your social worker or personal advisor what you can apply for, if they can give you examples of how others have used it and whether there is anything you cannot use it for.

You might also want to ask if they have any written information about it that you can take away to read, or if they can send you a link to online information.

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St David's Day fund - Children's Commissioner for Wales

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The St David's Day fund is money that you can ask for to help with your health and wellbeing, development and independence. It isn't instead of other money you can get, it is extra support and does not have be paid back.

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Universal Credit Explained / Egluro Credyd Cynhwysol

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Universal Credit Explained / Egluro Credyd Cynhwysol

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Universal Credit explained - What, who and how

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To find a dentist in your area use theSearch for a Dentist facility.
How do I know if I am registered with a dentist?
Since 1st April 2006 patients are no longer required to be registered with a particular dentist. Patients can continue to see their usual dentist, who can choose to maintain a list of regular patients to whom they provide regular or ongoing treatment or care.

How do I access a dentist?
You can use our Search for a Dentist facility to look for a dentist in your area. You can then contact the practice to see if they can make an appointment for you or include you on their patient list.

What am I entitled to when I am treated by a NHS dentist?
When you are treated by an NHS Dentist you are entitled to:

A written estimate and treatment plan that details NHS treatment and any private treatment you have agreed

A practice information leaflet

All treatment necessary to secure and maintain oral health

Advice and, where necessary, treatment in an emergency

A national set of charges

A maximum charge per course of treatment

Free or reduced cost treatment for some groups of patients

For some patients, an examination and sometimes care provided at their home

Access to a formal complaints procedure

Private treatment as an alternative to, or in addition to, NHS treatment.

How often should I have a routine check up with a dentist?
The National Institute for Clinical Excellence (NICE) have published guidelines to help dentists decide on how often each patient needs a routine check up. If you have been used to regular check ups every 6 months, this is not always the case any more. The time between routine check ups can be longer or shorter depending on how healthy your teeth and gums are. Your dentist will discuss this with you and decide on the length of time needed until your next check up.

Can I register for NHS or private care?
At the outset your dentist will agree with you whether your treatment will be under the NHS, or private, or a mixture of both. If you are not sure at any time, do not hesitate to ask your dentist or the practice receptionist.

Will I have to pay for treatment?

You can get free NHS dental treatment if when the treatment starts you:

Are aged under 18;

Are aged 18 and in full time education;

Are pregnant or have had a baby within the 12 month before treatment starts;

Are an NHS in-patient and the treatment is carried out by the hospital dentist;

Are an NHS Hospital Dental Service out-patient;*

*There may be a charge for dentures and bridges. Or, when the treatment starts or when the charge is made:

You receive or are included in an award of someone receiving Universal Credit and meet the criteria.

You get or are included in an award of someone getting: Income support, or Income-based Jobseeker's Allowance, Income Related Employment & Support Allowance or Pension Credit guarantee credit; Income groups page

You are entitled to, or named on, a valid NHS tax credit exemption certificate;

You are named on a valid HC2W certificate.

Partial Help: If you are named on a HC3W certificate you might get some help towards the cost of your NHS dental treatment. Read Low Income Scheme

Free NHS Dental Examination

You get free dental examinations if you are:

Aged under 25 on the day you are examined in Wales; or

Aged 60 or over on the day you are examined in Wales.

Any subsequent treatment as a result of the free examination carries the appropriate charge.

More information is available on the help with health costs website.

What if I am not entitled to free treatment?
Before treatment begins, your dentist will discuss the procedures that are required and the probable cost, based on the new dental charging system. Your dentist must give you a written treatment plan and confirmation of the cost of the treatment if:

You ask for one at any time

You are seeing that dentist for the first time

You are considering having all or part of your treatment carried out privately

You are having a relatively long or complicated course of treatment

When you pay for your treatment you will be given a receipt. Your dentist will discuss methods of payment with you. The dentist is entitled to ask you to pay before you receive your treatment.

Since 1 April 2006, you will not have been charged for missed appointments - but if you continue to miss appointments they may decide not to offer you treatment in the future. A dentist may also terminate a course of treatment if the patient is violent or refuses to pay any charge due.
How much does NHS dental treatment cost? Charges for NHS Dentistry

If you are exempt from NHS dental charges, you will receive free treatment and care.

If you pay for NHS dental treatment, there are three standard charges.

You pay one charge even if you visit more than once to complete a course of treatment.

The amount you pay will depend on the treatment you need.

You will pay one of the three charges below:
£14.70
This includes examination, diagnosis and preventative care. If necessary, it will include X rays, scale and polish and planning for further treatment. Urgent and out-of-hours care costs £14.70.

£47.00
This includes all necessary treatment covered by the £14.70 charge PLUS additional treatment such as fillings, root canal treatment or extractions.

£203.00
This charge includes all necessary treatment covered by the £14.70 and £47.00 charges PLUS crowns, dentures and bridges.
There is no charge for an NHS prescription.
Dentures
Repairs to dentures remain free of charge. If you lose or damage your dentures beyond repair, it will cost £58.50 to replace them.

For more information contact your local health board.
Click here to download a poster with this information.
What do I do if I need emergency treatment?
You should try arranging an appointment with a dentist. To find a dentist in your area use our Search for a Dentist facility.

What do I do if I need treatment in an emergency when the surgery is closed?
Since 1st April 2006 responsibility for arranging out-of-hours dental services has been taken over by the Health Boards. This means that if you have a dental emergency when the dentist you usually see is closed, the Health Board will have a system in place to help you. You will be able to gain appropriate clinical advice (and treatment when necessary) by telephoning a local number. This number will be advertised by your dentist on their answerphone.

What is a dental emergency?
The following are classed as emergencies:

Dental bleeding that will not stop.

Acute Spreading infection (Swelling of the lip, tongue or cheek).

Damage to teeth or jaws as a result of accident.

Toothache, no matter how bad, is not classed as a dental emergency. If you would like advice on pain relief you should contact your dentist. You can also find out who to contact for information from the Useful Numbers and Links section of our Dentists-Information and Links page.
What happens if my NHS dental treatment goes wrong?
If you were provided a restoration (filling, root filling, inlay, porcelain veneer or crown) as part of your course of treatment, and it fails within 12 months, your dentist should carry out any work needed to repair or replace the restoration free of charge. For example, if you have a filling that falls out after six months, your dentist should replace it for free. This also applies to dental appliances, such as dentures, bridges and braces. However, if you lose or damage an appliance (denture, bridges and braces), or if it needs replacing due to wear and tear, you will have to pay the full NHS dental charge for replacing it.

If your dental treatment does need repair work or replacement within 12 months, you should return to the same NHS dentist that did the original work.
How do I make a complaint about my dentist? The NHS Wales operates an independent process for raising concerns and complaints called 'Putting Things Right' More information on the 'Putting Things Right' process can be found here.
Under Putting Things Right, if you wish to complain about any aspect of the services provided by your dental practice, you should raise these concerns directly with your dental practice, or via the practice manager, within 12 months of the incident or problem occurring. If you do not want to deal with the practice directly, you can contact the concerns team at your local Health Board instead. Your local Community Health Council can also provide free confidential advice and support to patients who have a complaint about NHS services.

If you are not satisfied with the final response to your complaint, you can address your complaint directly to the Public Services Ombudsman for Wales. The Ombudsman is independent of all government bodies and the service provided is impartial and free of charge. You can find out more about the Public Services Ombudsman for Wales by viewing the website of The Public Service Ombudsman for Wales.

How do I complain about a private dentist?
The Dental Complaints Service has been set up to assist private dental patients and dental professionals resolve complaints about private dental services. To seek their help with a dental complaint, telephone 020 8253 0800 in office hours (Monday to Friday 9am - 5pm) or complete a form via their website www.dentalcomplaints.org.uk

Can my dentist change from being an NHS to a private dentist?
Yes; dentists are independent practitioners so they can change from being an NHS to a Private dentist. As an NHS patient you are entitled to 3 months notice prior to the change over. It is up to you whether you decide to stay with your dentist and pay privately or look for an alternative NHS dentist.

Can I ask for a second opinion?
You can ask your dentist to refer you for another opinion if you are unsure about a treatment plan. Your dentist may refer you to a hospital or to a Dental Reference Officer. If you see another dentist for a second opinion you may have to pay a private charge.

Am I entitled to see my dental records?
NHS & Private patients have a right to copies of their dental records. To obtain copies patients should make a written request to the dentist and, in certain circumstances, provide proof of identity. You may be required to pay a fee for obtaining your records (up to £50 for manually held records and up to £10 for computer held records) this is to cover administration costs. The dentist must normally supply copies of the requested record within 40 days.

What is the Community Dental Service (CDS)?
Community Dental Services provide treatment for people who may not otherwise seek or receive dental care, such as people with learning disabilities, elderly housebound people, people with mental or physical health problems or other disabling conditions which prevent them from visiting a dentist.

What should I do if I'm holidaying in Wales and need access to a dentist/orthodontist?
If you need to see a dentist or orthodontist (for damaged braces that are causing pain/discomfort and cannot be left until you return home), and it is during normal dental practice working hours, it is advisable to contact a dental practice or orthondontist that is close to where you are staying to see if they can see you as an emergency patient.

As you will be seen as a private patient, private fees will apply. The total cost will depend on what treatment is provided. It is advisable to discuss costs with the practice before having the treatment.

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NHS 111 Wales is available 24 hours a day, every day. You can call if you are feeling ill and unsure what to do. You can also access a wide range of health information on conditions, treatments and local health services.

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If you are entitled to NHS treatment and meet certain conditions you may get help with the costs of:

NHS dental treatment

sight tests

glasses and contact lenses

necessary travel to and from hospital for NHS treatment under the care of a hospital consultant

To find out if the scheme can help you, try the online checker or complete a HC1W form.

You can apply for the scheme as long as your savings, investments or property (not including where you live) do not exceed:

£24,000 for people who live permanently in a care home

£16,000 for everyone else

Please note that the Low Income Scheme does not entitle you to NHS treatment. It helps people who are entitled to NHS treatment with certain costs.

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Low income scheme: help with NHS health costs

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If you are entitled to NHS treatment and meet certain conditions you may get help with the costs of: NHS dental treatment sight tests glasses and contact lenses necessary travel to and from hospital for NHS treatment under the care of a hospital consultant To find out if the scheme can help you, try the online checker or complete a HC1W form.

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Warm Home Discount Scheme/ Cynllun Disgownt Cartref Cynnes

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Warm Home Discount Scheme/ Cynllun Disgownt Cartref Cynnes

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You could get £150 off your electricity bill for winter 2023 to 2024 under the Warm Home Discount Scheme.

The money is not paid to you - it's a one-off discount applied to your electricity bill between early October 2023 and 31 March 2024.

You'll usually get the discount automatically if you're eligible. You only need to apply if you're on a low income in Scotland - contact your energy supplier to apply.

If you might be eligible, you'll get a letter by early January 2024.

If you do not get a letter and you think you're eligible, you must contact the Warm Home Discount Scheme before 29 February 2024.

You may be able to get the discount on your gas bill instead if your supplier provides you with both gas and electricity and you're eligible. Contact your supplier to find out.

The discount will not affect your Cold Weather Payment or Winter Fuel Payment.

Eligibility

There are different ways to qualify for the Warm Home Discount Scheme depending on where you live.

If you live in England and Wales

You qualify if you either:

If you live in Scotland

You qualify if you either:

Pre-pay or pay-as-you-go meters

You can still qualify for the discount if you use a pre-pay or pay-as-you-go electricity meter.

Your electricity supplier can tell you how you'll get the discount if you're eligible, for example a voucher you can use to top up your meter.

Park (mobile) homes

You apply a different way if you live in a park home.

Apply for the Park Homes Warm Home Discount.

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The Warm Home Discount Scheme could take £150 off your winter electricity bill - eligibility, how to get your discount, deadlines.

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Priority Services Register/ Cofrestr Gwasanaethau â Blaenoriaeth

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Priority Services Register/ Cofrestr Gwasanaethau â Blaenoriaeth

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If you find it hard to deal with your energy supply you could get extra help from your energy companies - for example, large print bills or more support during a power cut.

To get extra help, you can apply to be added to your electricity network priority services register. Your electricity network is the company that manages your electricity cables.

Your electricity network will give your details to your energy supplier so they can add you to their priority services register as well.

Check if you're eligible

You'll normally be able to get priority services if your energy companies class you as 'vulnerable'.

You could be classed as vulnerable if you:

are disabled or have a long-term health condition

are recovering from an injury

have mental health problems

don't speak or read English well

have children under 5 or are pregnant

have reached your State Pension age

If your situation isn't listed, you might still be able to sign up for priority services for other reasons - for example, if you're recently bereaved or you've returned to living independently after some time in residential care.

If you're eligible for support from your energy provider because you're vulnerable, you might also be able to get help from an NHS volunteer.

You can ask a volunteer to go shopping for you or collect a prescription. You can also talk to a volunteer on the phone if you're feeling lonely because you're self-isolating.

Check how to get help from an NHS volunteer on the Royal Voluntary Service website.

After you've applied

Your energy companies might contact you to ask extra questions about what help you need.

It's worth calling them if you don't hear anything within 2 weeks - you can find their phone numbers on their websites.

Ask them:

if you're on their priority services register

what support they can offer you - give as much detail as you can about your needs

If you move home

Your new home might be covered by a different electricity network. This means you'll need to apply for priority services again.

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Getting extra support from your energy supplier

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If you find it hard to deal with your energy supply you could get extra help from your energy companies - for example, large print bills or more support during a power cut. To get extra help, you can apply to be added to your electricity network priority services register.

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4. Eyes and eyesight testing

The law says employers must arrange an eye test for display screen equipment (DSE) users if they ask for one, and provide glasses if an employee needs them only for DSE use.

DSE work does not cause permanent damage to eyes. But long spells of DSE work can lead to:

tired eyes

discomfort

temporary short-sightedness

headaches

DSE work is visually demanding, so it can make someone aware of eyesight problems they have not noticed before (including changes in eyesight that happen with age).

Employees can help their eyes by:

checking the screen is well positioned and properly adjusted

making sure lighting conditions are suitable

taking regular breaks from screen work

Employers must assess DSE workstations and take steps to reduce any health risks.

Eye tests for DSE users

An employer must provide an eyesight test for a DSE user if they request one. The employer must also pay for the test.

This should be a full eye and eyesight test by an optometrist or doctor, including a vision test and an eye examination.

It's up to the employer how they provide the test. For example, they could let users arrange the tests and reimburse them for the cost later, or they could send all their DSE users to one optician.

Glasses for DSE work

Employers only have to pay for glasses for DSE work if the test shows an employee needs special glasses prescribed for the distance the screen is viewed at. If an ordinary prescription is suitable, employers do not have to pay for glasses.

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Working safely with display screen equipment

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The law says employers must arrange an eye test for display screen equipment (DSE) users if they ask for one, and provide glasses if an employee needs them only for DSE use. DSE work does not cause permanent damage to eyes.

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Get help applying for Universal Credit/ Cael help i wneud cais am Gredyd Cynhwysol

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Get help applying for Universal Credit/ Cael help i wneud cais am Gredyd Cynhwysol

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Every local Citizens Advice is now closed - you can't get face to face advice.

You can still get help by calling our national phone line or by talking to an adviser online.

Our Help to Claim service

Our Help to Claim service can support you in the early stages of your Universal Credit claim, from the application, through to your first payment.

Help to Claim is a dedicated service from Citizens Advice. It's free, independent, confidential and impartial. Our trained advisers can help with things like how to gather evidence for your application or how to prepare for your first Jobcentre appointment.

You can read our online advice on Universal Credit at any time.

Call our national phone line

You can contact an adviser through our free national Help to Claim phone service:

England: 0800 144 8 444

England textphone: 18001 0800 144 8 444

Wales: 08000 241 220

Wales textphone: 18001 08000 241 220

Scotland: 0800 023 2581

Advisers are available 8am to 6pm, Monday to Friday. Call the Wales number if you'd like to speak to an Welsh language adviser.

Ask for a translator if you need to get advice in a different language. An adviser can use a translation service to speak to you in your chosen language.

If you need a British Sign Language interpreter, call the textphone number. An adviser can arrange for an interpreter to translate for you over a video call.

Talk to us online

Chat lets you talk to a trained adviser online about your Universal Credit application process. Chat is usually available 8am to 6pm, Monday to Friday. It's not available on public holidays. If no advisers are available we'll remove the chat button from this page.

If you want to chat to an adviser about any other issue, you can talk to us on our main chat page.

To connect you to the right adviser, we'll ask you for a few details, including your postcode. Read our privacy policy to find out how we store and use your personal information.

Some 'ad blocker' software can stop chat working. If you use an ad blocker, make sure to add 'citizensadvice.org.uk' as a trusted site.

Find your nearest Citizens Advice

Enter your postcode or town to get contact details and opening hours for your nearest Citizens Advice.

Complain about the Help to Claim service

You can use our complaints procedure if you want to complain about our Help to Claim service.

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Every local Citizens Advice is now closed - you can't get face to face advice. You can still get help by calling our national phone line or by talking to an adviser online. Our Help to Claim service can support you in the early stages of your Universal Credit claim, from the application, through to your first payment.

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Welsh Water Customer Assistance Fund/ Cronfa Cymorth Cwsmeriaid Dŵr Cymru

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Welsh Water Customer Assistance Fund/ Cronfa Cymorth Cwsmeriaid Dŵr Cymru

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How does it work?

If you're successful in your application, we'll set up a monthly, fortnightly or weekly payment plan for your current year's charges.

Once you have made payments for 6 months, we will pay off 50% of your previous arrears.

If you make payments for a further 6 months, we will then pay off the rest of your previous arrears.

Example of instalments

This is just an example - customers may have different instalments to the below.

Based on £550 of debt, and a £400 bill for the current year:

Your weekly instalments would be £7.69 (£400 bill ÷ 52 weeks)

We pay the first 50% (£275) of your debt after 26 weeks.

We pay the second 50% (£275) of your debt after 52 weeks.

If you keep up with payments, over the year you would have paid your bill and we would have cleared your debt.
This is a one-off opportunity. If you fall into arrears again, the Customer Assistance Fund would not be offered.
Are you eligible?

You may be eligible if:

Your water account is for a domestic property where you currently live.

You owe more than £150.

You have a very low credit score with the credit agencies.

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Customer assistance fund | Dwr Cymru Welsh Water

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If you're successful in your application, we'll set up a monthly, fortnightly or weekly payment plan for your current year's charges. Once you have made payments for 6 months, we will pay off 50% of your previous arrears. If you make payments for a further 6 months, we will then pay off the rest of your previous arrears.

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A Cold Weather Payment is money to help with fuel costs during periods of very cold weather. The period of cold weather must cover seven consecutive days, between 1 November and 31 March, when the average temperature must be zero degrees Celsius or below.

What is a Cold Weather Payment?

A Cold Weather Payment is money to help with fuel costs during periods of very cold weather.

The period of cold weather must cover seven consecutive days, between 1 November and 31 March, when the average temperature must be zero degrees Celsius or below.

Applies to: England, Wales, Scotland and Northern Ireland

Age rules: There are no specific age rules

Type of benefit: Means tested

Taxable: No

Administered by: JobCentre Plus

Anything wrong with this page?

Tell us the problem

What you were doing? * Please enter what you were doing

What would you like to report? * Please enter what you'd like to report

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how do i challenge cold weather payment decisions

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Cold Weather Payment - What is a Cold Weather Payment?

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A Cold Weather Payment is money to help with fuel costs during periods of very cold weather. The period of cold weather must cover seven consecutive days, between 1 November and 31 March, when the average temperature must be zero degrees Celsius or below.

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What UC you could get/ Y Credyd Cynhwysolgallet ti ei gael

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What UC you could get/ Y Credyd Cynhwysolgallet ti ei gael

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Universal Credit is replacing 6 other benefits with a single monthly payment if you’re out of work or on a low income - eligibility, how to prepare.

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Os bydd argyfwng o ran dy gyfleustodau, cysyllta â'r canlynol:

Dŵr Cymru - 0800 052 0130

Trydan (Western Power)- 105

Nwy yn gollwng (Wales and West Utilities) 0800 111 999

In case of an emergency to do with your utilities contact:

Welsh Water - 0800 052 0130

Electrical (Western Power)- 105

Gas leak (Wales and West Utilities)

0800 111 999

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The Getting Ready Project provides support for young people to safely transition from care. We aim to empower young people by enhancing their knowledge and understanding of their rights and entitlements when planning to leave care, and we do this through the provision and creation of online resources produced in partnership with care experienced young people. All our resources are bespoke and specific to each local authority, taking into consideration geographical differences and if this is a strategy you feel would support your area then please do get in touch with us.

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Get free birthday stuff including food and drink as well as other discounts with newsletter subscriptions, loyalty cards, coupons and more.

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We can run workshops for young people on any of the topic areas covered in our resources.

For more information contact Bethan Wilson, Development Officer, Children in Wales. bethan.wilson@childreninwales.org.uk

Gallwn ni gynnal gweithdai i bobl ifanc ar unrhyw rai o’r meysydd pwnc sy’n cael sylw yn ein hadnoddau.

I gael rhagor o wybodaeth, cysylltwch â Bethan Wilson, Swyddog Datblygu, Plant yng Nghymru. bethan.wilson@childreninwales.org.uk

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Debt Advice Foundation is a registered UK debt advice charity offering free, confidential support and advice to anyone worried about loans, credit and debt.

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Personal Independence Payments Helper/ Cynorthwyydd Taliadau Annibyniaeth Bersonol

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Personal Independence Payments Helper/ Cynorthwyydd Taliadau Annibyniaeth Bersonol

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Use the Turn2us PIP Helper to learn how to manage each stage of your PIP (personal independence payment) application process.

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Universal Credit is replacing 6 other benefits with a single monthly payment if you’re out of work or on a low income - eligibility, how to prepare.

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What is personal independence payments/ Taliad Annibyniaeth Personol

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What is personal independence payments/ Taliad Annibyniaeth Personol

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Personal Independence Payment ( PIP) can help with extra living costs if you have both:

You can get PIP even if you're working, have savings or are getting most other benefits.

You can also read about PIP in Welsh (Cymraeg).

How PIP works

There are 2 parts to PIP:

a daily living part - if you need help with everyday tasks

a mobility part - if you need help with getting around

Whether you get one or both parts and how much you get depends on how difficult you find everyday tasks and getting around.

Daily living part

You might get the daily living part of PIP if you need help with:

preparing food

eating and drinking

managing your medicines or treatments

washing and bathing

using the toilet

dressing and undressing

reading

managing your money

socialising and being around other people

talking, listening and understanding

Mobility part

You might get the mobility part of PIP if you need help with:

working out a route and following it

physically moving around

leaving your home

You do not have to have a physical disability to get the mobility part. You might also be eligible if you have difficulty getting around because of a cognitive or mental health condition, like anxiety.

How difficulty with tasks is assessed

The Department for Work and Pensions ( DWP) will assess how difficult you find daily living and mobility tasks. For each task they'll look at:

whether you can do it safely

how long it takes you

how often your condition affects this activity

whether you need help to do it, from a person or using extra equipment

Help with PIP

If you need help understanding or applying for PIP you can:

If you live in Scotland

You need to apply for Adult Disability Payment (ADP) instead of PIP.

If you currently get PIP, you'll be automatically moved to ADP by summer 2024.

When the move begins, you'll get letters from DWP and Social Security Scotland. Read more about the moving process.

If you move from Scotland to England or Wales

If you get ADP and move from Scotland to England or Wales, you must make a new claim for PIP instead.

Your ADP will stop 13 weeks after you move - apply for PIP as soon as possible after moving or your payments could be affected.

If you get Disability Living Allowance (DLA)

Disability Living Allowance (DLA) is being replaced by PIP for most adults. You'll keep getting DLA if:

you're under 16

you were born on or before 8 April 1948

If you were born after 8 April 1948, DWP will invite you to apply for PIP. You do not need to do anything until DWP writes to you about your DLA unless your circumstances change.

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Personal Independence Payment (PIP) replaces Disability Living Allowance (DLA) - how and when to claim, rates, eligibility.

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Claims/ appeals & general information/ Hawliadau / apeliadau a gwybodaeth gyffredinol 

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Claims/ appeals & general information/ Hawliadau / apeliadau a gwybodaeth gyffredinol 

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Personal Independence Payment (PIP) is extra money to help you with everyday life if you've an illness, disability or mental health condition.

You can get it on top of Employment and Support Allowance or other benefits. Your income, savings, and whether you're working or not don't affect your eligibility.

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Personal Independence Payment (PIP) is extra money to help you with everyday life if you've an illness, disability or mental health condition. You can get it on top of Employment and Support Allowance or other benefits. Your income, savings, and whether you're working or not don't affect your eligibility.

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Understanding PIP / Deall y taliad annibyniaeth bersonol 

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Understanding PIP / Deall y taliad annibyniaeth bersonol 

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These videos provide information to help explain the key stages in the Personal Independence Payment (PIP) customer journey. For more information online, go…

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Care leavers can get a 100% council tax exemption until the age of 25 years old.

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Care leavers can get a 100% council tax exemption until the age of 25 years old.

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Y rhai sy'n gadael gofal yn gallu cael 100% o dreth y cyngor eithriad hyd yn oed yn 25 mlwydd oed.

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Apply for council tax reduction/ Yn gymwys ar gyfer gostyngiad treth y cyngor

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Apply for council tax reduction/ Yn gymwys ar gyfer gostyngiad treth y cyngor

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Apply to your local council for Council Tax Reduction (sometimes called Council Tax Support).

You'll get a discount on your bill if you're eligible.

You could be eligible if you're on a low income or claim benefits. Your bill could be reduced by up to 100%.

You can apply if you own your home, rent, are unemployed or working.

What you get depends on:

where you live - each council runs its own scheme

your circumstances (for example income, number of children, benefits, residency status)

your household income - this includes savings, pensions and your partner's income

if your children live with you

if other adults live with you

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Apply to your local council for Council Tax Reduction if you're on a low income or benefits - this replaced Council Tax Benefit

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Leaving Care Grant/ Setting up home allowance

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Leaving Care Grant/ Setting up home allowance

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If you're a young person leaving care and moving into an unfurnished place, ask your local council for this grant (sometimes called Setting Up Home Allowance) for essential items, up to £2,000.

Gadael Gofal Grant/ lwfans Sefydlu cartref

Os ydych yn berson ifanc yn gadael gofal ac yn symud i mewn yn lle heb ei ddodrefnu, gofynnwch i'ch cyngor lleol am y grant hwn (a elwir weithiau yn Sefydlu Cartref Lwfans) ar gyfer eitemau hanfodol, hyd at £2,000.

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Discretionary Assistance Fund/ Cronfa Cymorth Dewisol

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Discretionary Assistance Fund/ Cronfa Cymorth Dewisol

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The Discretionary Assistance Fund provides 2 types of grant that you do not need to pay back.

Emergency Assistance Payment (EAP)

A grant to help pay for essential costs, such as food, gas, electricity, clothing or emergency travel if you:

are experiencing extreme financial hardship

have lost your job

have applied for benefits and are waiting for your first payment

You cannot use it to pay for ongoing bills that you cannot afford to pay.

Individual Assistance Payment (IAP)

A grant to help you or someone you care for live independently in their home or a property that you or they are moving into.

What you can use the grant for

Use the grant to pay for:

a fridge, cooker or washing machine and other 'white goods'

home furniture such as beds, sofas and chairs

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The Discretionary Assistance Fund provides 2 types of grant that you do not need to pay back.

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The Spark foundation fund essential household items; tools or study materials you need for college; special trips or equipment to develop a hobby or interest; bikes, musical instruments, sports kits, short courses and driving lessons in very specific circumstances.

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We are currently closed for applications

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​

As part of our charity's responsible giving policy, we do need to verify your current or former care status therefore you will be required to give us details of who we can speak to regarding this, we will always act with sensitivity and in confidence.

Please also be aware that the Charity has a limited set of funds to award grants, we need to ensure that those who are in greatest need benefit from them. Our dedicated support team are obliged to undertake a basic financial assessment of all applicants which may require applicants to submit copies of their bank statements.

To minimise cash payments we will always try to purchase the goods or services you need. Only in exceptional circumstances will we make cash payments and we then respectfully request that you let us have copies of the receipts from your purchases for our records.

If you are still eligible for support from the Local Authority Leaving Care Team then we will, wherever possible, help you to access that support where appropriate.

It is important that you read our Grant Making Policy, as, by requesting financial support, you are agreeing to the Charity's Terms and Conditions.

We aim to help care experienced people who find they are in financial crisis. You can apply for a small crisis payment to help out in an emergency for things like gas, electric or essential travel costs and, if short of food, we may be able to provide grocery gift vouchers. To ensure that crisis support funds help as many people as possible, there is a limit on the number of applications that will be considered and financial assistance is not guaranteed. However, our support workers are always on hand to try and help you through your crisis in other ways.

To find out more about Crisis Payments, click here.

from care experienced adults specifically to help with careers development and Higher Education or training where no other funding sources are available. We may help you with incidental costs whilst attending further or higher education, dependent on circumstances. They include (but are not limited to); equipment, materials and travel. Rees Foundation are keen to support grant applications

To find out more about Higher Education Grants and Training, click here.

To find out more about our grants click here.
​(Please note that it may take up to 12 weeks to process large grant applications and you will be asked to provide a high level of personal financial information as part of this process)

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Rees Foundation | Financial help for care experienced people

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We aim to help care experienced people with financial assistance including crisis payments, higher education grants, training courses & career development grants

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Amplifying the voices of care experienced young people in Wales

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Benefits and Entitlements- Education/ Budd-daliadau a Phethau i’w Hawlio - Addysg

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Benefits and Entitlements- Education/ Budd-daliadau a Phethau i’w Hawlio - Addysg

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Benefits and Entitlements - Young Parents/ Budd-daliadau a Phethau i’w Hawlio - Rhieni Ifanc

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Benefits and Entitlements - Young Parents/ Budd-daliadau a Phethau i’w Hawlio - Rhieni Ifanc