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See all the wonderful things Toqeer Hussain has made

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Event viewer is a component of  Microsoft's Windows NT line of operating systems that lets administrators and users view the event logs on a local or remote machine. It allows you to monitor  your system. It maintains logs about program, security, and system events on your computer. You can use Event Viewer to view and manage the event logs, gather information about hardware and software problems, and monitor Windows 2000 security events.

It’s a useful tool for troubleshooting all kinds of different Windows problems as it shows you system messages including errors and warnings. This lets a user know what is wrong and then they can have an idea on how to fix the problem.

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Network monitoring refers to the practice of overseeing the operation of a computer network using specialized management software tools. Network monitoring systems are used to ensure availability and overall performance of computers (hosts) and network services. They let admins monitor access, routers, slow or failing components, firewalls, core switches, client systems and server performance among other network data.

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The ping program is one example of a basic network monitoring program. Ping is a software tool available on most computers that send Internet Protocol (IP) test messages between two hosts.

Anyone on the network can run basic ping tests to verify the connection between two computers is working and also to measure the current connection performance.

While ping is useful in some situations, some networks require more sophisticated monitoring systems in the form of software programs that are designed for use by professional administrators of large computer networks.

Examples of these software packages are HP BTO and LANDesk.

One specific type of network monitoring system is designed to monitor the availability of web servers. For large enterprises that use a pool of web servers that are distributed worldwide, these systems help to quickly detect problems at any location. Website monitoring services available on the Internet include Monitis

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Display:
This allows you to change the settings of the display. for example, you might want to change the size of icons or change the size of text for you to see better.

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A computer mouse is a hand-held pointing device that detects two-dimensional motion relative to a surface. This motion is typically translated into the motion of a pointer on a display, which allows a smooth control of the graphical user interface.

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A service level agreement (SLA) is a contract between a service provider (either internal or external) and the end user that defines the level of service expected from the service provider. SLAs are output-based in that their purpose is specifically to define what the customer will receive.

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A good SLA is important because it sets boundaries and expectations for the following aspects of data center service provisioning. Customer commitments. Clearly defined promises reduce the chances of disappointing a customer.

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A good SLA is important because it sets boundaries and expectations for the following aspects of data center service provisioning.Customer commitments. Clearly defined promises reduce the chances of disappointing a customer. These promises also help to stay focused on customer requirements and assure that the internal processes follow the right direction.Key performance indicators for the customer service. By having these indicators established, it is easy to understand how they can be integrated in a quality improvement process (like Six Sigma). By doing so, improved customer satisfaction stays a clear objective.Key performance indicators for the internal organizations. An SLA drives internal processes by setting a clear, measurable standard of performance. Consequently, internal objectives become clearer and easier to measure.The price of non-conformance. If the SLA has penalties (something that many IDC providers prefer to avoid but should not) non-performance can be costly. However, by having penalties defined, the customer understands that the IDC provider truly believes in its ability to achieve the set performance levels. It makes the relationship clear and positive.

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Remote Helpdesk: Phone & Email

Our helpdesk follows ITIL standards for quick and effective support.

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To home helps business people improve their schedule and see more of their families, they clearly would rather not work within the home and report that working remotely is ideal to help them be closer to client meetings.

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Mobile support is a multi-faceted system that requires extensive attention in the customer support arena. because more people are using mobile phones nows days and sompanies find it more usfull to talk over the internet

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TightVNC is a free remote control software package. With TightVNC, you can see the desktop of a remote machine and control it with your local mouse and keyboard, just like you would do it sitting in the front of that computer. TightVNC is:

free for both personal and commercial usage, with full source code available,

useful in administration, tech support, education, and for many other purposes,

cross-platform, available for Windows and Unix, with Java client included,

compatible with standard VNC software, conforming to RFB protocol specifications.

With TightVNC, you can:

cut your expenses and save your time on traveling,

help your friends and family to solve problems with their computers remotely,

make sure nothing wrong is happening on your computers when you are away.

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Infrastructure is the foundation or framework that supports a system or organization. In computing, information technology infrastructure is composed of physical and virtual resources that support the flow, storage, processing and analysis of data. Infrastructure may be centralized within a data center, or it may be decentralized and spread across several data centers that are either controlled by the organization or by a third party, such as a colocation facility or cloud provider.

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Remote support is a cost-effective technology that allows a technician to service your computer from a remote location. This way, the technician doesn't even have to be where your computer is located.

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language recognition software that can glean contextually relevant answers from large databases. Even if your self-service capabilities aren’t quite at that level of sophistication, giving your customers any level of self-help support is the bare minimum needed to maintain customer satisfaction.

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Offshore services is when you hire an external organization to provide their services in a country other than the one where the products or services are actually developed or manufactured ("Offshore"). It can be contrasted with offshoring, in which a company moves itself entirely to another country, or where functions are performed in a foreign country by a foreign subsidiary. Opponents point out that the practice of sending work overseas by countries with higher wages reduces their own domestic employment and domestic investment. Many customer service jobs as well as jobs in the information technology sectors (data processing, computer programming, and technical support) in countries such as the United States and the United Kingdom - have been or are potentially affected.