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Generational problems “i’m too old to learn something new”

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type of digital access available
whether the learner is willing to learn

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Different places across the organisation use different devices and software, so it's not really possible to be able to help with everything. Google usually has the answer though.

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My knowledge in accessible technology! What are the needs of a service user and what technology is available to assist.

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My knowledge in accessible technology! What are the needs of a service user and what technology is available to assist.

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Basic IT training, especially for staff who don't use computers in their job

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allow access to multimedia and social media, make funding available to allow staff to access more digital ideas. staff allowed time to spend time to explore information.

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allow access to multimedia and social media, make funding available to allow staff to access more digital ideas. staff allowed time to spend time to explore information.

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Ensuring they have access to internet

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Observing an increased IT aptitude over a period of months.

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Observing an increased IT aptitude over a period of months.

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supply units with technology to be able to access digital

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supply units with technology to be able to access digital

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provide a  range of courses for different skill levels

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provide a  range of courses for different skill levels

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Linking in with other IT training providers.

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people will be learning new skills and be asking less questions

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Getting time to sit down and help people without taking it away from your job

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residence will be more motivated to learn if staff are able to give good guidance .  and accessability is available.

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residence will be more motivated to learn if staff are able to give good guidance .  and accessability is available.

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So many different needs and skill levels across the organisation.

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Having a staff forum where people can ask for help and help each other. Would take pressure off IT dealing with more trivial things

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staff training and time of training due to shift patterns and needs of young adults

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organisational accounts to streaming services

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Organisational subscriptions to data streaming I.e Netflix,now TV etc

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having a designated area outwith the units to have a few computers so that you can use them for documents or online training or even program training

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could we use the learning hub to use the computers outwith the staff there using it ie for training or using to write reports etc

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Limited WiFi access
Signal can be weaker in areas of the building