# data[].attributes.body
NAs ask to put important informations to NAs via NA_Connect, NACO, IMT - and not MS Teams. This should be used more for chatting (like Yammer before).

# data[].attributes.body
Delegation agreements
Calendar
Use of funds (transfer

# data[].attributes.headline
Report forms still missing - but projects are allready finished.

# data[].attributes.subject
Report forms still missing - but projects are allready finished.

# data[].attributes.headline
Translation of GDPR to an understandable language

# data[].attributes.subject
Translation of GDPR to an understandable language

# data[].attributes.headline
General problems in PMM. Such as; unsign procedures, retrieving data is a bit complicated (the tool we used in Eplus was much more practical)

# data[].attributes.subject
General problems in PMM. Such as; unsign procedures, retrieving data is a bit complicated (the tool we used in Eplus was much more practical)

# data[].attributes.body
please introduce unsign at each task level

# data[].attributes.body
Demotivating every day:
Us, colleagues, beneficiaries.
It is still a huge problem.
PMM is way less intuitive than the old system

# data[].attributes.body
Organizations were reluctant as not all rules were known (eg. DE, PL, DK). NGOs have to learn the scheme.
Procedures are still unclear. We do not know the details of the "product" that we are selling to the organizations.
Making a long-term strategy for up to 7 years is a problem for some organizations.

# data[].attributes.body
Motivate (Communication by commission) national authorities to invest in sufficient staff for increasingly big and complicated programmes.

Leads to lots of changes in managment and staff.

# data[].attributes.headline
A single platform for IT will be good for the future even though at the moment there is still a lot of problems with it.

# data[].attributes.subject
A single platform for IT will be good for the future even though at the moment there is still a lot of problems with it.

# data[].attributes.headline
Simplification of Youth Participation projects and solidarity projects

# data[].attributes.subject
Simplification of Youth Participation projects and solidarity projects

# data[].attributes.body
Too complicated reporting for little sums of money.

# data[].attributes.headline
Standardised application forms and annexes

# data[].attributes.subject
Standardised application forms and annexes

# data[].attributes.body
There should be more user friendly language and structure of the form.
Privacy statements and GDPR/IDPR are inunderstandandable and their translations might be impossible to languages of countries who have rules for understandable languages.

# data[].attributes.headline
incredible hard work of dedicated staff in projects, the NAs, and the commission

# data[].attributes.subject
incredible hard work of dedicated staff in projects, the NAs, and the commission

# data[].attributes.body
Very much additional work for TCA ppl
Instead of facilitating/simplyfying work, this is producing additional workload.
Not necessarily bad, but it is a challenge and might have bin a bit to ambitious.

# data[].attributes.headline
Due to the having insufficient budget to the lead organizations it becomes more important to distribute the allocated grant effectively.  Moreover due to the some of the organizations put great numbers for their targets this totally change the distribution of the total allocated grant. The organizations which put the numbers more realistically on ESC51  can receive less grant in comparison to the organizations putting high numbers on targets.  In old programme  the calculation can be done automatically and this doesn’t not give work load to the staff of the NA. But now this new system increase both the workload and the responsibility of the staff . 

# data[].attributes.subject
Due to the having insufficient budget to the lead organizations it becomes more important to distribute the allocated grant effectively.  Moreover due to the some of the organizations put great numbers for their targets this totally change the distribution of the total allocated grant. The organizations which put the numbers more realistically on ESC51  can receive less grant in comparison to the organizations putting high numbers on targets.  In old programme  the calculation can be done automatically and this doesn’t not give work load to the staff of the NA. But now this new system increase both the workload and the responsibility of the staff . 

# data[].attributes.headline
Maintaining the relationships with beneficiaries moving through all of the challenges from one programme to the next 

# data[].attributes.subject
Maintaining the relationships with beneficiaries moving through all of the challenges from one programme to the next 

# data[].attributes.body
supportive approach +++

# data[].attributes.headline
Communication  Channels: THere are no clear communication channels between COM -NAs. THere are notes, there is TEAMS, we always have the feeling we miss important info.

# data[].attributes.subject
Communication  Channels: THere are no clear communication channels between COM -NAs. THere are notes, there is TEAMS, we always have the feeling we miss important info.

# data[].attributes.headline
Feeling of belonging to a supportive network.

# data[].attributes.subject
Feeling of belonging to a supportive network.

# data[].attributes.body
Ask your colleagues sessions

# data[].attributes.body
Beneficiaries have not felt the complications of the changes to harshly.

# data[].attributes.body
Many organisations got their quality label, hugh effort from staff and assessors

# data[].attributes.body
Commission as an ally.

# data[].attributes.headline
Online, hybrid and face to face events were successfully implemented.

# data[].attributes.subject
Online, hybrid and face to face events were successfully implemented.

# data[].attributes.headline
WE spent the European Voluntery Service money. There is even much more demand.

# data[].attributes.subject
WE spent the European Voluntery Service money. There is even much more demand.

# data[].attributes.headline
We adapted to the external circumstances.

# data[].attributes.subject
We adapted to the external circumstances.

# data[].attributes.headline
Programme can quickly adapt to different situations - but it has its limits.

# data[].attributes.subject
Programme can quickly adapt to different situations - but it has its limits.

# data[].attributes.headline
Programme started quickly in 2021 and we survived :-)

# data[].attributes.subject
Programme started quickly in 2021 and we survived :-)

# data[].attributes.body
- Quality Label ESC started well (FI, PL)
- Accreditation in E+ was a success (FI), a challenge in PL and DE (still organizations need to learn the scheme, also KA154 excluded from accreditation)
- positive cooperation with the ministry (FI, PL) and permanent representation
- FI - Action 2 new formats proved to be a success but E&T experience was much of help (without this it would be a problem)

# data[].attributes.headline
Positive move towards supporting organisations rather than projects (accreditation)

# data[].attributes.subject
Positive move towards supporting organisations rather than projects (accreditation)

# data[].attributes.headline
It is an achievement that the majority of the staff stayed.

# data[].attributes.subject
It is an achievement that the majority of the staff stayed.

# data[].attributes.headline
Full funds could be contracted despite Corona.

# data[].attributes.subject
Full funds could be contracted despite Corona.

# data[].attributes.headline
The accreditation system is still really complex

# data[].attributes.subject
The accreditation system is still really complex

# data[].attributes.headline
ESC volunteering budget is very limiting considering the program objectives reqirement. 

# data[].attributes.subject
ESC volunteering budget is very limiting considering the program objectives reqirement. 

# data[].attributes.body
The average budget per organization will decrease from one year to another not allowing them to achieve the straregic objectives they are expecte according to the program.

# data[].attributes.headline
Delays in provision of documents from COM

# data[].attributes.subject
Delays in provision of documents from COM

# data[].attributes.body
Things cannot be done retrospectively

Check guidlines are still missing

# data[].attributes.headline
Dead lines: Seperate deadlines. It makes it harder to shift funds from one key action to the other. It duplicates work.

# data[].attributes.subject
Dead lines: Seperate deadlines. It makes it harder to shift funds from one key action to the other. It duplicates work.

# data[].attributes.body
Constant change of rules is not manageable

# data[].attributes.body
staff are very tired, reached the max of their resilience  they leave or go sick and it takes a very long time to build staff

# data[].attributes.body
It is a challenge - not to do financial capacity check if organization is doing multiple projects and NA cannot do the financial check. This is risky.

# data[].attributes.headline
Late approvals of work programme and late funding

# data[].attributes.subject
Late approvals of work programme and late funding

# data[].attributes.body
Contracts cannot be signed therefore
Templates for 2022 contracts are missing.

# data[].attributes.headline
Difficult to find and keep staff, high staff turnover

# data[].attributes.subject
Difficult to find and keep staff, high staff turnover

# data[].attributes.headline
Lack of staff - the fact the management fee rises does not mean we can hire new people - we need the national authorities to cooperate with us (National Authorities should be instructed by the EC)

# data[].attributes.subject
Lack of staff - the fact the management fee rises does not mean we can hire new people - we need the national authorities to cooperate with us (National Authorities should be instructed by the EC)

# data[].attributes.body
Many NAs have the same number of staff as few years ago and now we even have to manage the DiscoverEU Inclusion, Sport etc.

# data[].attributes.body
It is easier to detect them now, but it is a challenge, that now there is much less granted applications.

# data[].attributes.headline
PMM, BM etc. not working; documents come with delay (eg. Experts guide)

# data[].attributes.subject
PMM, BM etc. not working; documents come with delay (eg. Experts guide)

# data[].attributes.body
NA staff feels frustrated - they are on the first line with organizations and have to handle the dissapointment and frustration from the organizations. There become more and more burnouts and sick leaves due to this too much stress.

# data[].attributes.headline
According to the new programme, there is a new role of lead which can  use  for funding This lead role based on a strategic approach which the organizations define their long term objectives and targets  for minimum 3 years till to  7 years.  And the organizations awarded lead can apply for ESC51 grant applications. On ESC51 they specify their number of activities and number of participants. and the duration of the activity. And NA estimates the grant of the organizations regarding the numbers and information that is given on the application forms. EU Commission provided  an estimated grant calculator and  budget calculator excel . But the application form of  ESC51 changed from 2021 R1 to R2 and also 2022 R2. So in every round we used a different excel calculator system and we changed and adapted to excel calculators according to our  conditions. 

# data[].attributes.subject
According to the new programme, there is a new role of lead which can  use  for funding This lead role based on a strategic approach which the organizations define their long term objectives and targets  for minimum 3 years till to  7 years.  And the organizations awarded lead can apply for ESC51 grant applications. On ESC51 they specify their number of activities and number of participants. and the duration of the activity. And NA estimates the grant of the organizations regarding the numbers and information that is given on the application forms. EU Commission provided  an estimated grant calculator and  budget calculator excel . But the application form of  ESC51 changed from 2021 R1 to R2 and also 2022 R2. So in every round we used a different excel calculator system and we changed and adapted to excel calculators according to our  conditions. 

# data[].attributes.headline
We've managed to link between previous programme and new one at local and national level.

# data[].attributes.subject
We've managed to link between previous programme and new one at local and national level.

# data[].attributes.headline
Socieltal changes need to be looked into (policy development

# data[].attributes.subject
Socieltal changes need to be looked into (policy development

# data[].attributes.body
Covid:
Sick staff
Beneficiaries are still impacted in implementing
Impacted youth work: Youth workers are very busy in issues related to covid impact in the youth sector and therefore there is no time to invest in YWM)

War in Ucraine:
We cannot pretend that nothing happened.

# data[].attributes.body
We finally go on!!!

# data[].attributes.headline
IT Tools. Are not working. Are more complicated. Staff struggles. IT tools should make work easier - not harder. We do work for the sake ofYouth not for non functioning IT tools. Especially PMM. There is no audit trail in the  system. It is not user friendly. PMM does not follow the logic of the Programme Guide: We are having the feeling with every development it is getting worse and worse.  

# data[].attributes.subject
IT Tools. Are not working. Are more complicated. Staff struggles. IT tools should make work easier - not harder. We do work for the sake ofYouth not for non functioning IT tools. Especially PMM. There is no audit trail in the  system. It is not user friendly. PMM does not follow the logic of the Programme Guide: We are having the feeling with every development it is getting worse and worse.  

# data[].attributes.headline
PMM should follow the guide and the process

# data[].attributes.subject
PMM should follow the guide and the process

# data[].attributes.headline
Lack of continuity - new things before the old ones are properly implemented

# data[].attributes.subject
Lack of continuity - new things before the old ones are properly implemented

# data[].attributes.headline
IT tools to be fully functional (so much time wasted with little issues that make the NA staff life very difficult sometimes.

# data[].attributes.subject
IT tools to be fully functional (so much time wasted with little issues that make the NA staff life very difficult sometimes.

# data[].attributes.body
More concretely:
- PMM is the real challenge, the information’s we can download from the data base (ex: contact info’s for QL), the information’s missing in PMM even if those info’s are in the application
- the lack of communication and the short terms for reviewing the guides
- we still don’t have all the informations in BM, there is no link between informations from PASS and Beneficiary Module, CIGNA issues because the dates in volunteering activities can differ because many reasons like visa or travel options and CIGNA is getting the data from PASS not BM as it should be
- many informations that are not aligned between the forms and the Program Guide and we have to contact every beneficiary to clarify (ex: preparatory visits)

# data[].attributes.headline
Ticket system: Sometimes it needs very long the receive answers. Answers are ofte not in line with other answerss.

# data[].attributes.subject
Ticket system: Sometimes it needs very long the receive answers. Answers are ofte not in line with other answerss.

# data[].attributes.headline
Visa refusals from non-EU to EU member countries effect heavily the implementation of the activities.

# data[].attributes.subject
Visa refusals from non-EU to EU member countries effect heavily the implementation of the activities.

# data[].attributes.headline
Transition period has been challenging and often combined with internal reorganisation, which nevertheless has lead to good results - we managed

# data[].attributes.subject
Transition period has been challenging and often combined with internal reorganisation, which nevertheless has lead to good results - we managed

# data[].attributes.headline
Interest in volunteering of small organisations

# data[].attributes.subject
Interest in volunteering of small organisations

# data[].attributes.headline
Using new programme for improving beneficiary support and reached full level of implementation now.

# data[].attributes.subject
Using new programme for improving beneficiary support and reached full level of implementation now.

# data[].attributes.body
E+
- accrediation and having new funding opportunity
- having back national activities in projects (YPA)

ESC
- putting the volunteering organizations back on track with the new strategic approach
- solidarity project bugdet to be spend (entirely) in the second year

Common
- increase in the number of the newcomers
- survival and to have the programs started in the very unfriendly environment

# data[].attributes.headline
mapping exercice to identify organisations involved in priority sectors (green, inclusion...) followed by individual contacts to provide information on programmes'opportunities to attract new promoters

# data[].attributes.subject
mapping exercice to identify organisations involved in priority sectors (green, inclusion...) followed by individual contacts to provide information on programmes'opportunities to attract new promoters

# data[].attributes.headline
Profile of the participants of TCA activities; we need more newcomers 

# data[].attributes.subject
Profile of the participants of TCA activities; we need more newcomers 

# data[].attributes.body
SNACs start and implementation is another relevant achievement, international cooperation approach among NA's on relevant topics and, in general, in Europe is something fruitful at every level, reinforcing the quality in the Programmes and the European dimension

# data[].attributes.headline
For KA220 Collaborative Partnerships in Youth, the new budget system that BENs can select only one fixed amount is not realistic for youth organisations. 250K and/or 400K EUR is too much and it would be better for NAs to revise the budget. In ongoing we either accept the selected budget or reject which leads us not to manage the budget in an ideal way. 

# data[].attributes.subject
For KA220 Collaborative Partnerships in Youth, the new budget system that BENs can select only one fixed amount is not realistic for youth organisations. 250K and/or 400K EUR is too much and it would be better for NAs to revise the budget. In ongoing we either accept the selected budget or reject which leads us not to manage the budget in an ideal way. 

# data[].attributes.body
ongoing support and dialogue needed between comms and NAs as questions and issues arise

# data[].attributes.body
We need more of them, very often we have to discover the functionalities via working live on the system + from the manuals. They should be explained during trainings with COM

# data[].attributes.headline
Administrative burden, systems not working

# data[].attributes.subject
Administrative burden, systems not working

# data[].attributes.body
the administration burden is growing and making a lot of stress in NA staff. Systems that are not working are also making a lot of fuss.

# data[].attributes.headline
IT tool for plagiarism and more monitoring tools to check the programmes

# data[].attributes.subject
IT tool for plagiarism and more monitoring tools to check the programmes

# data[].attributes.body
We need to check the applications and proposals (not only the summaries). It is so easy to cheat now, professional organisations writing applications for beneficiaries, double submissions... we need more tools to weed these bad seeds out.

# data[].attributes.body
- What does the youth sector need now?
- What do we want to achieve with the programmes?
- How do we react on societal changes?

# data[].attributes.headline
More flexibility for budget transfers (mainly of TCA NET budgets) 

# data[].attributes.subject
More flexibility for budget transfers (mainly of TCA NET budgets) 

# data[].attributes.body
We can transfer only 35% - why? The EC needs to trust us more and give us bigger flexibility. Why do we need to go through such complicated process in order to transfer more than 35%? The TCA/NET budget is too high to be absorped by the activities, we would really appreciate if we could be more flexible with it

# data[].attributes.headline
The changes in the Program Guides should be minimum from one year to another

# data[].attributes.subject
The changes in the Program Guides should be minimum from one year to another

# data[].attributes.body
This is needed in order to creat less confusions both for the beneficiaries as well as for NA staff.
Eg: in ESC we have to work now with 4 different PG for the years 2018-2020 (ex: the coach can be from organisation and outside organisation, depending on the year of the solidarity project)

# data[].attributes.body
This is particulary important for volunteering

# data[].attributes.body
Approved projects will habe problems implementing now.

# data[].attributes.headline
Focus on what we already have and make sure it is well established before adding new things

# data[].attributes.subject
Focus on what we already have and make sure it is well established before adding new things

# data[].attributes.body
We have so many new things added in last months an they are not yet finalised and established - YPA, Sport, DiscoverEU Inclusion and Learning cycle, ESC QL processes, green travel... we need to STOP ADDING new things until the things we already have are well established and working

# data[].attributes.body
still can be done for several things (YPA lump sum approach, skiping the principle of proportionality in KA2, QL and accreditation system...)

# data[].attributes.body
successful, there is a need and beneficiaries are still interested in our programmes

# data[].attributes.body
still not working and making problems to both beneficiaries and NA's

# data[].attributes.body
With a  limited budget the way budgets have to be divided within KA2 (proportionality principle) does not always makes sense. A consultation on this is needed.

# data[].attributes.headline
In all that mess we should start something completely new to us: Discover EU. Many NAs are late in preperatory measures.

# data[].attributes.subject
In all that mess we should start something completely new to us: Discover EU. Many NAs are late in preperatory measures.

# data[].attributes.body
More flexible and easy to understand system

# data[].attributes.body
please skip the rule of proportionality between 30 000 and 60 000 in order for NA's to fund most quality projects (the same goes for KA220 in the future)

# data[].attributes.body
increase of interest and quality - specially on national level

# data[].attributes.body
No legal possibility to exclude organization where we suspect fraud. The system is "project based" instead of "organization based".
Operational capacity check is tricky - it is hard to prove the organization that it does not have operational capacity (there is argument from NA against the argument from the NGO). Financial capacity check was more transparent and easy

# data[].attributes.headline
To increase the number of applications keeping in mind that part of the youth sector was and still is impacted by the pandemic. The priority of many organisations is to reconnect with young people and especially with young people with fewer opportunities

# data[].attributes.subject
To increase the number of applications keeping in mind that part of the youth sector was and still is impacted by the pandemic. The priority of many organisations is to reconnect with young people and especially with young people with fewer opportunities

# data[].attributes.headline
Lots of projects were postponed because of COVID. Extra work load. Now all the final reports will come in. It will be struggle.

# data[].attributes.subject
Lots of projects were postponed because of COVID. Extra work load. Now all the final reports will come in. It will be struggle.

# data[].attributes.headline
Virtual mobilities incorporated in the programme

# data[].attributes.subject
Virtual mobilities incorporated in the programme

# data[].attributes.body
There should be proper funding for virtual acctivities - stil with 2 years of COVID it is not clear what the funnding is for, why are there no separate rates for virtual activities etc.
Virtual and/or hybrid activities are sometimes more expensive than traditional mobilities

# data[].attributes.headline
Accreditations: Some organisations feel that they are left out. Still no possibility for Youth Participation Projects to be under the umbrella of accreditation.

# data[].attributes.subject
Accreditations: Some organisations feel that they are left out. Still no possibility for Youth Participation Projects to be under the umbrella of accreditation.

# data[].attributes.body
even though it was quite hard period we did achieve a good balance and adequate information how to cope with covid issues and project implementation

# data[].attributes.headline
IDPR - How to prepare the beneficiaries? How to check them? 

# data[].attributes.subject
IDPR - How to prepare the beneficiaries? How to check them? 

# data[].attributes.headline
War in Ukraine - organisations expect expertise, guidelines how to deal, what to do, how to address...

# data[].attributes.subject
War in Ukraine - organisations expect expertise, guidelines how to deal, what to do, how to address...

# data[].attributes.headline
Monitoring the quality of E+ accredited projects and ESC QL

# data[].attributes.subject
Monitoring the quality of E+ accredited projects and ESC QL

# data[].attributes.body
We are still waiting for more guidance from the Commission on what means might be used to monitor the quality of these projects

# data[].attributes.body
Unclear what the role of NAs is to check with Beneficiaries if they follow GDPR rules

# data[].attributes.body
possibility to have optional deadlines for KA220, just one obligatory

# data[].attributes.body
Adhoc working groups to test the application forms before their official launch should be exteded to all type of projects (similar to the proces existing in Youth Participations Activities).

# data[].attributes.headline
Content of e_forms , especially for YE is still an issue/ a lot of repetitive questions, budget part difficult to understand....

# data[].attributes.subject
Content of e_forms , especially for YE is still an issue/ a lot of repetitive questions, budget part difficult to understand....

# data[].attributes.body
System is detection many more applications at risk, but it is a big time investment to deal with them