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Very good e-portfolio. It is well structured and you put effort in doing the different activities. Read carefully the instructions as sometimes you don't do what is required. You are missing the cold message on Instagram.

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Can you think of a time when you have made a rapid (non-clinical) judgement about someone that you later found to be incorrect?
- When I was in the metro looking at the people getting off, there was a lady that seemed like she was going to get off at the next station since she was packing her things. My prediction was wrong because she did not get off and instead sat down on another empty seat.

Can you think of a time when you have made a rapid (non-clinical) judgement about someone that you later found to be correct?
- Once I was waiting in line  to give my parcel for shipping. The man in front of me seemed frustrated about the parcel due to the actions that he was doing. Apparently, the parcel was not sent from the postoffice yet, and my judgement was correct.

Think about how you came to that conclusion and how your actions impacted the other person.
- I came to the conclusions according to the actions that the people were doing. For example, some packing their things and some crossing their arms and raising their voice. My actions did not impact directly on the other person since I was just an audience and I did not get involved into the situations.

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Reflect on what defines Luxury in today's world.

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Reflect on what defines Luxury in today's world.

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Most people think that luxury is a state of great comfort or elegance, especially through large expenses. Luxury in today's world is different. It is being able to allow the consumers to be themselves. Luxury, nowadays, is focused more on their interests and  own ways of thinking than demographic status. The world has shifted to a new era where digitalization rules, and the way of communication has been via social media and internet applications. Luxury has evolved within the 10 years from what, in the past, was thought to be more about elegance and high-end to freedom of rights and trend.

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Forum: what is the biggest takeaway from the videos within the presentation?

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Forum: what is the biggest takeaway from the videos within the presentation?

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I would like to work for a hotel in which I will feel part of. A company in which I will feel comfortable showing myself and also one that take care of the guests as a family. Also, I would like to work in a hotel where I will be able to grow my knowledge and social experience.

I believe that the most important part of any hotel brand is the value they carry, mostly trust. It is important for the hotel brand to show their values not only to the guests but also to the employees and I think that their values is what makes the hotel stand out. The hotel has to be responsible of giving trust, compassion, but most importantly their ability to grow.

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I believe that there are several ways to motivate people, but the strongest motivations that hotels would give their staff members is through words. Giving them motivational speeches or even few words that would make them feel like they are part of the hotel would be a way that hotels give motivation. Also, I think that what motivates employees the most is the rewards they receive, such as the salary or bonuses.

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I have always been a curious person wanting to know about everything. My curiosity is what motivates me the most, followed by the feeling pride for what I have been able to achieve. I am motivated to learn something new that I have had an interest on and I would keep on motivating myself to reach my personal satisfaction.

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Write a short description of how conflict in the workplace can be positive and negative.

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Write a short description of how conflict in the workplace can be positive and negative.

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Conflicts arise in a workplace because of several reasons. The most common problem in a workplace is due to lack of communication and misunderstandings. A positive conflict in a conflict may be caused by customer feedbacks. Most times, workers think that feedbacks from customers are negative; in fact, customer's feedbacks allow the company to improve and develop, which is a positive conflict for a company. A negative conflict in the workplace could be when an employee disagrees with the rules placed within the company. I have experienced a positive conflict when I was working in the kitchen for my BBA1 practicals. The customer was not satisfied with the food that was created so for the future, we decided to make the dish tastier.

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I have not had an opportunity for internship, but talking about my past work experience doing practicals during BBA1, I noticed that most of the conflicts that happened were due to lack of communication and misunderstandings. Conflicts occur due to different ideas that people have and I believe that most of them can be solved. The key to conflict solution is by communicating and I think that talking about what we have in mind is the best way to solve misunderstandings.

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I have had no working experience as an intern, but from what I have learned, I believe that the democratic way of managing is the most fair and efficient. Employees have their own feelings and thoughts, so letting them express what they think will be a good way for the workers and the manager to stay in good terms and do the work without any complaints. Although the manager makes the final decision, the employees also have a chance to share their thoughts.

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Mentoring: Discuss the role of a mentor and mentee.

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Mentoring: Discuss the role of a mentor and mentee.

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The role of a mentor is to guide the mentee, give them advice on what they have to achieve, and give them life lessons. A mentor is responsible on motivating the mentee on completing their job perfectly. Also, sharing their experiences and helping the mentee with their career, goals, contacts, etc.
The role of a mentee is to be prepared and on time to listen to the mentor. Setting goals for their future. Identifying themselves, having knowledge on what they want to achieve, and have questions for the mentors to help them. Working with the mentor to seek resources for learning.

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Soo In Kim Cover Letter Mandarin Oriental Hotel Group

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LONG TERM GOAL:
In one an a half years I will be graduating from Les Roches Hospitality Education and I will be working for a hotel as a manager somewhere in Europe or Asia or even in Canada, and I will be doing my best to have a happy family.
SHORT TERM GOALS:
1. Put all my effort on studying for my upcoming final exams in which I am expecting to get all of my final exam grades over 75. To do this I will have to focus on my studies and review all the topics for the subjects that will be in the finals.
2. My next semester will be an internship semester in which I am expecting to be working in Les Roches kitchen. I will be working different shift hours and to be able to succeed in my internship I will have to manage my time in a flexible and put all of my effort.

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Final Reflection: what is your main takeaway from today's module?

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Final Reflection: what is your main takeaway from today's module?

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Through this module, I have learned that there are other ways of applications other than using Symplicity or LinkedIn. I learned that there was a way of calling the company to ask for any internship positions and I believe that it is the best way to communicate with them from abroad. I have learned about myself, what I are my skills and what values I have as well as what I need to take into consideration when looking for an internship or a future job.

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I am currently a student at Les Roches Switzerland completing the program of Bachelors of Business Administration in Global Hospitality Management. As a student of the hospitality program, I am interested in working for the field of Human Resources.

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Soo In Kim - Les Roches Crans-Montana Global Hospitality - Seoul, Seoul, South Korea | LinkedIn

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I am currently a student at Les Roches Switzerland completing the program of Bachelors of Business Administration in Global Hospitality Management. As a student of the hospitality program, I am interested in working for the field of Human Resources.

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Forum: what ways have you tried to find your previous work experiences?

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Forum: what ways have you tried to find your previous work experiences?

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I have had no previous working experiences. I was not able to do my first internship due to the Covid-19 pandemic. For now, I tried look and applying for internships through Symplicity, Linkedin, emails, company careers websites, and career day. I also used Facebook to search on our school's career services page for the job posts and later on taking a look on Symplicity. I have applied through Symplicity by giving my CV resume and cover letter. Linkedin directed me to the hotel's personal careers webpage in which I gave my CV resume. I had received a follow up from one of the hotels that I was not able to talk to during careers day, but I was not able to get an internship. For most internships, I was not able to get a reply from the companies that I have applied through, but I believe that later on I will continue using this methods since there is no other way to apply to companies. Additionally, I would call the companies to be able to personally communicate with them.

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Ikigai