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Empathy = talking the language  of the receiver 

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Empathy = talking the language  of the receiver 

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Leadership starts with yourself

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Feedback support challenge balance

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The discussion on the 5 basic emotions and how to respond or not to

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The discussion on the 5 basic emotions and how to respond or not to

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Balans between, Support - Feedback and Challenge

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Balans between, Support - Feedback and Challenge

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Focus on neutralizing the emotion when presenting to senior mgmt

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Focus on neutralizing the emotion when presenting to senior mgmt

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The ideal stretch goal (preferably 110%), is not a numerical one!

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The ideal stretch goal (preferably 110%), is not a numerical one!

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DESC as framework for going into difficult conversations

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Good lecture with interesting examples.
Make sure that you identify the right emotion before you tackle !

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DESC model and the importance of Empathy and making questions

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How to react to/handle different emotions but even more how NOT to

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Buy the book 'the fearless organization'

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Buy the book 'the fearless organization'

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The coaching climate and balance between feedback challenge and support 

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The coaching climate and balance between feedback challenge and support 

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Approach evaluation discussion in more emphatic way

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Approach evaluation discussion in more emphatic way

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Take  empathy into account during discussions 

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Take  empathy into account during discussions 

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As a CEO, I have to realise the impact of my role and I cannot just be ‘Leslie’, because when I don’t respect my role it leads to ambiguity, confusion and even unsafe feelings of my teams. I need to embrace my role in order to support better everyone according to their role and position in the company.

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Ask for 140% and get unethical behaviour. Ask for 110% in stead.

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Ask for 140% and get unethical behaviour. Ask for 110% in stead.

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A good leader is a diplomate with a strong mindset

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A good leader is a diplomate with a strong mindset

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Empower and create a secure working environment

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Empower and create a secure working environment

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Focus on talking more slowly, and lower my bar rather than pushing through… 

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Focus on talking more slowly, and lower my bar rather than pushing through… 

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Avoid emotions in high level discussions 

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Avoid emotions in high level discussions 

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How can you increase your level of Empathy? Any suggestion for a good book?

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How can you increase your level of Empathy? Any suggestion for a good book?

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Giving feedback on micromanagement to my boss

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Giving feedback on micromanagement to my boss

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Doing the simulation is a good tool to analyse yourself and the others and to make quickly steps forward

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Handover operational leadership of my cs team to one of my commercial leaders.

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Reflect more on tangible actions to reach aspirational goal

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Use the tools to deal w/ emotions in order to get your aspiration

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Use the tools to deal w/ emotions in order to get your aspiration

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How to deal with client/stakeholders emotions

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How to deal with client/stakeholders emotions

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Is humour a good way to uncharge tensed situations.

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Is humour a good way to uncharge tensed situations.

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How do we improve our leadership skills, especially in transformation phases

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How do we improve our leadership skills, especially in transformation phases

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Coaching : emphasize on the challenge part, less on support and feedback. Unbalanced today 

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Coaching : emphasize on the challenge part, less on support and feedback. Unbalanced today 

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To progress, not to protect  too much my team

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To progress, not to protect  too much my team

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To learn to delegate more to the team

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does leadership work, develop in a manager or do you think there is something innate?

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Talking more slowly, going through life more slowly… how? ☺️

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Talking more slowly, going through life more slowly… how? ☺️

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How to coach people in very difficult positions (near burn-out, under performance,… Family problem like divorcement ) 

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How to coach people in very difficult positions (near burn-out, under performance,… Family problem like divorcement ) 

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How to influence on strategic vision (not on investment) eg a culture change

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How to influence on strategic vision (not on investment) eg a culture change

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How and can you as a leader ask some necessary tasks ( f ex doing a webinar, videomessages) but you now that it is not in the comfortzone of the person in question

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How and can you as a leader ask some necessary tasks ( f ex doing a webinar, videomessages) but you now that it is not in the comfortzone of the person in question

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How to find the grey in a Black @ white conversation ?

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How to find the grey in a Black @ white conversation ?

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Importance of alignment

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Think about lego : never give up, overthink again and jump

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Think about lego : never give up, overthink again and jump

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Alignment of the organization

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Bring clarity and focus

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Focus on client intimacy and the different levers/action coupled to this

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Focus on client intimacy and the different levers/action coupled to this

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FOCUS & alignment

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Value created (percieved benefit vs cost)

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Value created (percieved benefit vs cost)

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Decide on what not to do

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Focus on competitive advantage and add disipline and governance to strategy

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Focus on competitive advantage and add disipline and governance to strategy

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Successful businesses stay disciplined in their commitment to a single strategic focus — product, customer or operational excellence

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Reporting about IT mandays spent, based in strategic importance of the customer 

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Reporting about IT mandays spent, based in strategic importance of the customer 

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Evaluate your market attractiveness,either expanding into more addressable fields or where your competitiveness is higher. 

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Evaluate your market attractiveness,either expanding into more addressable fields or where your competitiveness is higher. 

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Competitive advantage and market attractiveness 

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Competitive advantage and market attractiveness 

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Be agile, your strategy needs to be consistent but the road to it may vary

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Be agile, your strategy needs to be consistent but the road to it may vary

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Discuss the status of being successful cost leader with my CEO and questioning how Japanese board members see this

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Discuss the status of being successful cost leader with my CEO and questioning how Japanese board members see this

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You should be better & faster than your competitors, and you need to know your capabilities

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Fit my decisions/initiatives with the operational model of the business 

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Fit my decisions/initiatives with the operational model of the business 

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Role of supporting services in DEFINING the company ‘s strategy and operating model? 

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Role of supporting services in DEFINING the company ‘s strategy and operating model? 

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Further aligmnet of strategic growth plan with the client intimacy model

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Further aligmnet of strategic growth plan with the client intimacy model

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Focus & make choices, structure
Commitment & allligment

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The choice is yours : not easy but certainly inspiring

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The choice is yours : not easy but certainly inspiring

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Add more discipline in everything we do 

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Add more discipline in everything we do 

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Keep challenging your models….never finished

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Keep challenging your models….never finished

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To execute the alignment, external support often necessary to convince?

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To execute the alignment, external support often necessary to convince?

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Reinforce product leadership within my team. Lead by example by working disciplined.

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How to determine when you reach a competitive position treshold and focus more on your strategic position?

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How to determine when you reach a competitive position treshold and focus more on your strategic position?

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Solve how we can move to a better ability to win. Focus on alignment and focus and making clearer choices.

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How do you differentiate between economic waves and your company winning or losing?

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How do you differentiate between economic waves and your company winning or losing?

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What are the challenges for Lego in the coming years with extreme inflation and lower purchasing power

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What are the challenges for Lego in the coming years with extreme inflation and lower purchasing power

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How to implement company strategies in joint venture or PPP

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Vlerick game of cards - Nice to see the dominant / differentiating attributes of the company

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Vlerick game of cards - Nice to see the dominant / differentiating attributes of the company

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“Loose / casual way” to explain it to new employees ☺️

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What's the percentage of Companies that have 1 discipline?

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What's the percentage of Companies that have 1 discipline?