# data[].attributes.body
Let the students describe any loyalty card they have.
Each one of them records its description in a 2 min audio file.
Create a podcast about loyalty cards with all the recordings.

# data[].attributes.body
Learn store vocabulary by watching a 5 min video of any film in a shopping mall context

# data[].attributes.attachment_link.title
Love Actually (5/10) Movie CLIP - Would You Like It Gift Wrapped? (2003) HD

# data[].attributes.body
Improve communication skills when dealing with difficult customers by watching a video with an example and instructions

# data[].attributes.attachment_link.title
CORPORATE VIDEO- Dealing with an Angry Customer Training

# data[].attributes.body
Practise selling skills by a role-play (customer + seller) using different scenarios

# data[].attributes.attachment_link.title
10 Customer Service Role Play Scenarios [+Scripts to Master Them]

# data[].attributes.attachment_link.description
If you play sports, your team will have practices and scrimmage upcoming opponents. If you have a role in a musical, your cast will hold rehearsals to get ready for the big show. And, if you're on a customer service team, your colleagues and manager will conduct role playing exercises to prepare you for potential questions that customers will ask.

# data[].attributes.body
Create a padlet with students experiences related to the customer service they provide at their stores.
After that, compare the different situations and work together to improve each case.

# data[].attributes.body
Learn how to recognise counterfeit notes with the European Central Bank website.
Practice the recognition with real banknotes.

# data[].attributes.attachment_link.description
Feel, Look, Tilt: Learn about the security features of euro banknotes and detect counterfeits at a glance.

# data[].attributes.body
Before going through the cashdesk theory (cash count, cashier shifts...), make a pre-test to know if the students have already been in touch with a point of sale terminal and if they are familiar with the vocabulary.

# data[].attributes.body
To practice the establishment of interest rates:
Ask the students to choose a product and calculate its financed payments.
They choose the type of interest, the amortization system and the number of periods to pay.

# data[].attributes.body
Give the students a list of customers needs related to the packaging of some products.
In groups of 5 people, they have to create new concepts of packaging for each product. Those new packagins need to fullfill customer needs.

# data[].attributes.headline
Bloom's taxonomy in my support classes - PRICE SETTING

# data[].attributes.subject
Bloom's taxonomy in my support classes - PRICE SETTING

# data[].attributes.body
CREATING: In pairs, design a price policy for a company that sells different kinds of products.

EVALUATING: Check the prices of different companies and, according to their costs, recommend some changes on their price policies.

ANALYSING: In groups of 4, study a company product price policy and discover why this company has no profits.

APPLYING: In pairs, define a business product range and establish its prices according to a margin.

UNDERSTANDING: Change the formulas when you need to calculate derivative variables

REMEMBERING: Remember the formulas used to calculate final prices, margins, costs...

# data[].attributes.attachment_link.title
Task 3.1. Supermarket of scaffolding ideas

# data[].attributes.headline
Activity on mental arithmetic to collect cash at the cashier's desk

# data[].attributes.subject
Activity on mental arithmetic to collect cash at the cashier's desk

# data[].attributes.body
https://wordwall.net/es/resource/51784389

# data[].attributes.attachment_link.title
_Task 4.1. Create a rubric - Rubric template