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Our issue is about special attention during out of business hours. 

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Our issue is about special attention during out of business hours. 

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We believe that after working hours, the attention is a bit deficient, so we need to improve that gap. (Room 3)

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When we need to create a request to install a program or create a new user for an app or tool, we need to fill different formats with a lot of information and sometimes we don't know how or which information it's the necessary.

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- Analysis of resistance to change.

- Lack of attention in your work.

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Room 5. Prolonged and complicated process to Approval

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Room 5. Prolonged and complicated process to Approval

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Processes that change guidelines when a change is generated even if the requirements are similar

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Processes that change guidelines when a change is generated even if the requirements are similar

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Adoption for new technologies.

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We are facing the challenge of working as a single global team, in which we have to standardize processes, procedures and work as only one team

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Burnout and exhaustion, taking on too much, not taking breaks, or having poor work-life balance can lead to physical and mental exhaustion, impact our motivation

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Room 5. Lack of controls to release a product to market

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Room 5. Lack of controls to release a product to market

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Companies that don't use technology in their processes can experience productivity losses, which can affect sales and profits

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Room 1. Not clear way to know SDS employees benefits

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Room 1. Not clear way to know SDS employees benefits

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As a SDS Employee we dont know all our current benefits and also its really tricky to get access to documentation to use those benefits, we propouse an Easy-of-use guide to all SDS employees benefits

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The final products are not accessible for all people.

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Room 2 Karina /Silvia Red Tape in employee benefits 

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Room 2 Karina /Silvia Red Tape in employee benefits 

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Our Issue consist in all Red tape, when we have to use our major medical expenses. As employee benefits for Santander one our benefits is to have major medical expenses, when we need to use the medical expenses the process and the product to use sometimes is getting complicated.