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What are the desired results of the process?

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-Continuous upgraded services offered to client.
-Come with up strategies to encourage longevity with clients.
-Strengthen our plans to expand our services outside the country.
-Marketing our services to committed/dedicated potential clients.

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Project Implementation/ Conducting of Trainings

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Project Implementation/ Conducting of Trainings

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Provide business solutions to client (not just "ISO consulting")

Contribute to the culture of the organization

Build purposeful relationships

Maximize learning opportunities for the BSS

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Elevate the customer experience by integrating learning from completed projects

Incorporate good practices and areas for improvement from clients in our FCU way

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-Assets are adequate and utilized
-External providers are reliable (especially during maintenance activities)
-Availability of needed assets as support to the BSS
..

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-Communication of updated DI
-Review of DI prior to issuance (control)
-Fast retrieval and safekeeping of records generated

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ensure availability of financial resources to support operations

optimal use of financial resources

accurate and comprehensive financial reports

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preservation and transfer of organizational knowledge

provision of best-fit personnel

acquisition of necessary skills and competence (basic and technical)

provision of trainings to support the achievement of business plans

embodiment of organizational values

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identification of areas for improvement to support the overall strategic direction

tailored fit solution/s for each area of improvement identified

timely update of audit reports

data-driven decision-making

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-Equipment and facilities are always up and running (minimal downtime)
-Maintenance activities are addressed immediately and completed as scheduled including upgrades
-Nonworking equipment are listed and managed for disposal

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-Support in continuous knowledge sharing for BSS to be more adaptable to any industry.
-Develop long term OTPs aligned to FCUSI's vision.
-Continuous support on plans intended for OTP achievement and system improvement.